User's Manual

24 090203A-1
TROUBLESHOOTING
A. TELEPHONE UNIT TROUBLESHOOTING TABLE
SYMPTOM SOLUTION
No dial tone • Check the telephone line cord connectors at both ends that
they are pushed in firmly until they click.
• If you had a power failure or had unplugged the base unit,
replace the handset on the base unit for two to five
seconds to reset the system.
Does not ring • Check the RING ON/OFF mode on the handset. Set to
RING ON mode to enable the handset ringer.
• Check the telephone line cord connectors at both ends that
they are pushed in firmly until they click.
• You may have exceeded the Ringer Equivalence
Number(REN) limit of how many phones can be
connected to the same line. The REN total of all
devices(printed on the bottom label of each unit)should
not exceed five(5). Disconnect the appropriate units to
lower the REN total.
No power on the
handset unit
• Check the Ni-Cd battery pack for proper connection
inside the battery compartment on the handset.
• The handset rechargeable Ni-Cd pack may need charging.
Does not charge • Check the Ni-Cd battery pack for proper connection
inside the battery compartment on the handset.
• Made sure the charging contacts on both the base unit and
the handset are in contact during charging.
• The charging contacts and terminals may need cleaning
with an alcohol-dampened swab.
Range is limited • Move the base unit so that it is centrally located in your
residence or office and make sure that the base unit is not
located near appliances.
• The handset Ni-Cd battery may be weak. Recharge the
Ni-Cd battery.
• Refer to the section “ Improving Cordless Reception”.
Calls received flutters
or fades
• The handset rechargeable Ni-Cd battery pack may need
charging.
• Choose an alternate channel using the OPT/SCAN button
on the handset.
Interference on
reception
• Refer to the section “Improving Cordless Reception”.
Excessive static • Refer to the section “Improving Cordless Reception”.