IMPORTANT SERVICE INFORMATION Read this manual before attempting to setup or use this instrument. It contains important information regarding safe installation and use. Keep this manual for future reference. Also save the carton, packing and proof of purchase to simplify and accelerate any needed action. If you need assistance or service, call (800) 888-8990 between 8:00 a.m. and 4:30 p.m. Pacific Standard Time, Monday through Friday. You can also visit our web site at http://www.nwbphones.
SAVE THESE INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4.
C. D. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustments of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F.
. 5. 6. 7. 8. 9. Exercise care in handling the battery in order not to short the battery with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause burns. Recharge only the battery provided with or identified for use with this product. The battery may leak corrosive electrolyte or explode if it is not the correct type. Do not attempt to rejuvenate the battery provided with or identified for use with this product by heating them.
6. 7. 8. operations or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service. If you experience trouble with the telephone, please contact VTC Service & Manufacturing Co., Inc at (800) 888-8990 or write to: VTC Customer Service, 16988 Gale Ave., City of Industry, CA 91745 for repair/warranty information.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and, (2) his device must accept any interference received, including interference that may cause desired operation. Privacy of communications may not be ensured when using this phone. Changes or modifications not expressly approved in writing by Northwestern Bell Phones may void the user's authority to operate this equipment.
Excursion® 36122 CONTROLS DIAGRAM MSG /NEW CALL LED Indicator LCD Display TRANSFER/ OPT Button Calls Button Base Units Antenna DN UP Button Button IN USE/ Handset 1 CHARGE LED Indicator Handset Jack IN USE CHG Cordless phone PAGE 2.4 Du a l -Ha n TONE(*)/ Button d set Sy stem Page Button #/ FLASH/EDIT Button Button MENU/SCAN Button RE/PA/DEL (Redial/Pause/ Delete) Button SA/MEMO Button TALK Button Handset 2 CHARGE LED Indicator Cordless phone 2.
DESCRIPTIONS HANDSET CONTROL: LCD Display- Shows call information, phone status, prompts and Phonebook items. MSG /NEW CALL Indicator- Red LED blinks when you have new message(s) and call(s). TALK Button - Press this button to place a call, answer a call, or end a call. SA (Save) /MEMO button –Saves the changes on the listed items. Allows you to retrieve a memory(name and phone number)for the personal Phonebook (up to 20 memories).
Receiver – Allows you to hear calls. BASE UNIT CONTROLS: Base Antenna - A fixed antenna. Base Unit Charge Terminals - Used for charging handset batteries. We recommend that you clean these contacts periodically with an alcohol-moistened cloth or cotton swab. IN USE/CHARGE 1 LED Indicator -Lights up to indicate the handset 1or handset 2 is ON or when the handset 1 is placed on the base unit for charging. It flashes to indicate the page function is in use.
Handset Battery Compartment Black Wire Battery Connector Red wire 3. 4. (Figure 1) Insert the Ni-Cd battery into the battery compartment. Replace the battery compartment cover by sliding it up towards the handset. NOTE: Use the type and size of Ni-Cd battery pack, 3.6V, 350mAh. It is recommended that the Ni-Cd battery pack should be fully charged overnight prior to initial use.
WALL USE: Wall Mounting (Standard Wall Jack) 1. Install the wall mount bracket at the position as shown in Figure 3. 2. Connect the short telephone line cord to the TEL LINE jack.. 3. Connect the opposite end of the telephone line cord to the modular wall jack. 4. Align the wall mounting slots with studs located on the modular wall plate and slide base down to lock in place.
POWER CONNECTION CAUTION: You must use a Class II, 120 Volt AC/9 Volt DC adaptor that delivers at least 400mA for base unit and 200mA for charger. The center tip must be positive and the plug must correctly fit the base unit’s DC 9V 400mA jack and fit the charger DC 9V 200mA jack. Plug the AC adaptor into a standard AC outlet. Insert the small plug into the DC 9V 400mA jack on the rear of the base unit and Insert the small plug into the DC 9V 200mA on the rear of the charger as shown in Figure 5. 1. 2.
Handset Jack (Figure 6) INITIAL SETUP Please follow these steps before using the cordless telephone for the first time. 1. Ensure that the handset battery pack is installed and charged fully for at least 14 hours. 2. Ensure that all connections(line cord and adaptor cord) are properly inserted into rear of the base unit. SETTING THE TONE/PULSE MODE Select the appropriate dialing service by moving the TONE/PULSE switch at the bottom of the base unit: · TONE for Tone service , or · PULSE for Rotary service.
Receive a Call NOTE: If you are expecting incoming calls, the handset must be programmed to RING ON mode. If the handset is on the base: 1. When the phone rings, simply pick up the handset from the base cradle if the unit is set to auto-answer ON mode. If the unit is set to auto-answer OFF mode, press the TALK button. See the “AUTO ANSWER ON/OFF” section to set auto-answer mode. The LCD Display will show “TALK”. 2. Start your conversation. 3.
3. Use the TELEPHONE KEYPAD button(0-9) to enter the name, (see the “TELEPHONE KEYPAD CHARACTERS SETTING” section ) you can store up to 15 characters. 4. Press the DN button once. 5. Enter the telephone number using the TELEPHONE KEYPAD button(0-9). You can store up to 16 digits. 6. Press the SA/MEMO button to save into memory 7. Press the SA/MEMO button to go back to standby mode. NOTE: If there are no memory locations left in the phonebook, the unit will display “ MEMORY FULL”.
REJ JOHN SMITH 888-555-1212 # 2 TOTAL20 TELEPHONE KEYPAD CHARACTERS The TELEPHONE KEYPAD buttons(0-9) are used to enter the characters when entering names. Press the appropriate KEYPAD button to get the following characters. KEYPAD BUTTON CHARACTERS 1 Space & , ( ) * . 1 2 3 4 5 6 7 8 9 0 ABC2 DEF3 GHI4 JKL5 MNO6 PQRS7 TUV8 WXYZ9 0 For example, If you want to enter the character “C” , press the “2” KEYPAD button, the first character displayed will be “A” .
VIEWING THE PHONEBOOK This Phonebook lets you scroll through the list to find the person you need for one touch dialing. You can store up to 20 names and telephone numbers in the Memory. PHONE BOOK No. of memory store TOTAL 20 1. 2. Press the SA/MEMO button. or DN button to find the one you need , press the SHIFT RIGHT Press the UP button if the name or telephone number is more than 11 digits.
ALEX BROWIN 6045551212 cursor i s bl i nki ng 7. Press the SA/MEMO button to confirm. IMPORTANT: It is not advisable to save a telephone number without the corresponding name in the Phonebook. This will lead to improper displays on Private and Out of Area calls. NOTE: When no active buttons are pressed for 20 seconds, the LCD Display will automatically return to STANDBY mode. PLACING CALLS FROM THE PHONEBOOK 1. Press the SA/MEMO button. or DN button to find the one you want to call. 2. Press the UP 3.
PAUSE FUNCITON • In some cases, such as PABX or long distance service, a pause may be needed in the dialing sequence. Pressing the handset RE/PA/DEL button inserts the programmed time interval between dialed numbers. FLASH FUCTION • Used to access custom calling features such as Call Waiting or Three-Way Calling provided by your local phone company. Flash can also be used to restore a dial tone to make a new call.
CALLER ID OPERATION GETTING TO KNOW YOUR NEW PHONE IMPORTANT: Subscription to Caller ID (CID)/Call Waiting ID services from your local phone company is required for using the Caller ID/Call Waiting ID features of the Excursion® 36122. Your new 36122 telephone gives you the ultimate in cordless telephone sound quality with the luxury of Caller ID and Call Waiting ID. If this is your first cordless telephone, you will soon discover that your cordless is similar to regular telephones, except without the cord.
How can I activate my Caller ID? For you Caller ID unit to function, you must first arrange with your local telephone company to have Caller ID/Call Waiting ID service installed on you line. There is an extra charge added to your monthly telephone bill for this service. Before using this unit, please read this instruction manual carefully. RECEIVING NEW CALL • When you receive a new call, the call information is stored under CALLER ID List.
CALLER ID DISPLAY JOHN SMITH 555-555-1212 8:05 AM 8:05AM # 12/25 38 555-555-1212 # 12/25 12/25 # 20 PRIVATE ---------------------------11:23AM 12/25 # 40 ERROR 9:07AM 12/25 N EW2 TOTAL8 MSG RING: ON 9:07AM 12/25 N EW0 TOTAL39 VIP JOHN SMITH 888-555-1212 9:07AM 12/25 N EW1 22 N EW0 “UNAVAILABLE” will be displayed when Caller ID information is not available. This call was made from a telephone company that does not offer Caller ID services(including international calls).
NOTE: If a call is received from the same number more than once since the records were last viewed, no new entry is made, but the repeat call icon “RPT” and the number of repeat calls is displayed. CALL WAITING When you subscribe to Call Waiting service from your local telephone Company, this telephone will display the name and number of the second caller while you are having a conversation. 1.
JOHN SMITH 555-555-1212 9:07AM 12/25 # 8 Press OPTION button JOHN SMITH 555-1212 9:07AM 12/25 # 8 Press OPTION button JOHN SMITH 15555551212 9:07AM 12/25 4. 5. # 8 Press TALK button to dial out or press CALLS button to cancel dialing. To end you conversation, either press the TALK button or place the handset on the base unit. SAVING THE NAME AND NUMBER FROM THE CALLER LIST INTO PHONE BOOK 1. Press the CALLS button. or DN button to scroll to the call record you wish to store into 2.
ERASE ITEM? 555-1212 10:00AM 4. 5. 12/25 #6 To delete the selected call record, press RE/PA/DEL button. Press the CALLS button to return to STANDBY mode. DELETING ALL RECORDS IN THE CALLER LIST 1. Press the CALLS button. 2. Press and hold RE/PA/DEL button. The LCD Display will show “ ERASE ALL?” 3. To delete all Caller ID records, press RE/PA/DEL button. The LCD Display will show “ERASE ALL” and return to standby mode.
B. LANGUAGE This telephone offers English, Spanish and French languages for your convenience. 1. Press and hold the MENU/SACAN button. 2. Press the TELEPHONE KEYPAD #2 button. 3. Press the FLASH/EDIT button. or DN button to select the language you desire. English is the 4. Press the UP preset language. ENGLISH 5. Press the SA/MEMO button to save the setting. # 02 TOTAL12 6. Press the MENU/SCAN button to go back to standby mode. C.
3. 4. 5. 6. Press the FLASH/EDIT button. Use the TELEPHONE KEYPAD buttons to enter the three digit area code. Press the SA/MEMO button to save the setting. Press the MENU/SCAN button to go back to standby mode. F. CONTRAST This unit enables you to select 3 brightness levels for the Large LCD Display. 1. Press and hold the MEMU/SCAN button. 2. Press the TELEPHON KEYPAD #6 button. 3. Press the FLASH/EDIT button. or DN button to adjust the brightness of the display. Level 2 is 4.
1. 2. 3. 4. Press and hold the MENU/SCAN button. Press the #9 button twice. RRIVATE RNG Press the EDIT/FLASH button. On # or DN button to select ON or OFF. Press the UP 09 TOTAL12 PRIVATE RING ON is the preset mode. 5. Press the SA/P.B button to save the setting. 6. Press the MENU/SCAN button to go back to standby mode. NOTE: The phone will ring once when set to OFF mode unless first ring is set to OFF mode. J.
K. ID SET 2 During a call, the source handset user can press the OPT/TRANSFER button followed by destination handset. The call is quick transferred to the destination handset, it starts ringing and shows “TRANSFER”. If destination handset user does not answer the call with 30 sec, source handset will be ring back for 30 sec. ID SET 1. Press and hold the MENU/SCAN button. 2 2. Press the # button once. # 12 TOTAL12 3. Press the SA/MEMO button to save the setting. 4.
MAXIMIZING BATTERY LIFE Repeated use or recharge of Ni-Cd batteries without periodic full discharge results in reduced useable charge time. When you notice the usable charge duration decreasing, fully discharge the Ni-Cd battery and recharge as described: DISCHARGING 1. Unplug the telephone line cord from the Excursion® 36122. 2. Make sure that the adapter is connected. 3. Lift the handset out of the base cradle. 4. Press the TALK button of the handset and start discharging.
in your system. RANGE: Because radio frequencies are used, location of the base unit can affect operating range. Try several locations in your home or business and pick the one that gives you the clearest signal. INTERFERENCE: Some electronic devices operate in and/or generate interference near the operating frequencies of your cordless telephone. While several protection circuits are used to prevent unwanted signals, there may be periods when these unwanted signals cause interference.
TROUBLESHOOTING A. TELEPHONE UNIT TROUBLESHOOTING TABLE SYMPTOM No dial tone • • Does not ring • • • No power on the handset unit Does not charge • • • • • Range is limited • • Calls received flutters or fades • • • 32 SOLUTION Check the telephone line cord connectors at both ends that they are pushed in firmly until they click. If you had a power failure or had unplugged the base unit, replace the handset on the base unit for two to five seconds to reset the system.
Interference on reception Excessive static 112803A-1 • Refer to the section “Improving Cordless Reception”. • Refer to the section “Improving Cordless Reception”. 33 OWNER’S MANUAL # 36122 ver.
B. CALLER ID SYSTEM TROUBLESHOOTING TABLE SYMPTOM The Caller ID panel is blank The Caller ID does not show the caller’s name and/or phone number • • • • • • • Random characters and/or “NO DATA” appear on the LCD display Cannot get call Waiting identification on the LCD panel • • SOLUTION Check the power connection. Check the telephone line cord connections. Check the batteries for proper installation.
Distributed Exclusively Worldwide by Unical Enterprises, Inc., Industry, California, USA 36122/062803A-1 www.nwbphones.com 112803A-1 35 OWNER’S MANUAL # 36122 ver.
