IMPORTANT SERVICE INFORMATION Read this manual before attempting to setup or use this instrument. It contains important information regarding safe installation and use. Keep this manual for future reference. Also save the carton, packing and proof of purchase to simplify and accelerate any needed action. If you need assistance or service, call (800) 888-8990 between 8:00 a.m. and 4:30 p.m. Pacific Standard Time, Monday through Friday. You can also visit our web site at http://www.nwbphones.
Excursion®36288 • • • • • • • 2 CARTON CONTENTS Excursion® 36288 Base and Handset Rechargeable Ni-Cd Battery Pack Telephone Line Cord(Short and Long) AC Adaptor User’s Manual Warranty Card Accessory Order Form 041604A-1
SAVE THESE INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4.
10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 11. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service contractor when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks.
3. 4. locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. MAINTENANCE 1. 2. Use a damp cloth to clean the plastic cabinet. A mild soap will help to remove grease or oil. Never use polish, solvents, abrasives or strong detergents since these can damage the finish.
7. 8. 9. heating them. Sudden release of the battery electrolyte may occur causing burns or irritation to eyes or skin. When inserting the battery into this product, the proper polarity or direction must be observed. Reverse insertion of batteries can cause charging that may result in leakage or explosion. Do not store this product, or the battery provided with or identified for use with this product, in high-temperature areas.
complaint with the FCC. Your telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service. 6. If you experience trouble with the telephone, please contact VTC Service & Manufacturing Co., Inc at (800) 888-8990 or write to: VTC Customer Service, 16988 Gale Ave.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and, (2) his device must accept any interference received, including interference that may cause desired operation. Privacy of communications may not be ensured when using this phone. Changes or modifications not expressly approved in writing by Northwestern Bell Phones may void the user's authority to operate this equipment.
Excursion® 36288 CONTROLS DIAGRAM MSG WTG/ NEW CALL LED Indicator LCD Display MENU/OPTION Button TALK Button SAVE/PHONE BOOK Button SCAN/REMOTE Button UP DN Button Button Handset Jack TONE(*)/ Button FLASH/EDIT Button 041604A-1 #/ Button RE/PA/DELETE Button 9
Base Unit (RearView) VOL UP VOL DOWN Button Button MEMO Button Time Set Button IN USE LED Indicator Power LED Indicator NEW MSG LED Indicator PAGE Button Repeat Button Erase Button P OWE R CHARGE LED Indicator ANS ON/OFF Button SKIP Button OGM Button CODE Button Play/Stop Button 10 041604A-1
DC 12V 500mA LINE TS /5 R/3R TONE PULSE TS/5R/3R Switch TONE/PULSE Switch DC 12V Jack LINE Jack DESCRIPTIONS Handset Controls-Cordless Telephone LCD Display - Shows call information, phone status, prompts and Phonebook items. MSG WTG /NEW CALL Indicator - Red LED blinks when you have new message(s) and call(s). TALK Button - Press this button to place a call, answer a call, or end a call.
FLASH/EDIT Button - (FLASH)Momentarily hangs up the phone to access custom calling features such as Call waiting or Three-way calling provided by you local phone company. (EDIT) Press to edit listed items. UP /DN Button - Allows you to adjust the handset volume(3 steps) in TALK mode. It also allows you to view the caller list or /and Phone. Microphone - Used for speaking with callers.
Play Button Erase Button Repeat Button OGM Button Help Button SKIP Button Stop Button OGM REC Button - Press to record Outgoing Message (OGM). PLAY Button - Press to playback incoming Message(s) (ICM) or MEMO Message(s). REPEAT Button - Press to skip to the previous message during playback. SKIP Button - Press to skip to the next message during playback. STOP Button - Press to stop current activity.
REMOTE Button – Allows you to access most of the Excursion®36288’s functions away from the base unit using the handset. Also press to listen to the caller leave their incoming Message (ICM) in order to let you decide if you want to answer the call. HELP Button - Press to access voice help menu . BASE UNIT CONTROLS: Base Antenna - A fixed antenna. Base Unit Charge Terminals - Used for charging handset batteries.
Volume Control UP /DN Button -Adjusts the base unit speaker volume level.. PLAY/STOP Button – Press to play back the incoming Message(s)(ICM) and Memo message(s) or to stop current activity. ANS. ON/OFF – Press to activate or deactivate answer function. REPEAT SKIP Button – Press to skip to the previous message during playback. Button – Press to skip to the next message during playback. ERASE Button – Press to erase a single message or all messages in order to conserve message space in memory.
mode to either Tone dialing or Pulse(rotary) dialing. DC 12V jack - A jack located on the rear side of the base unit used for connecting the AC adaptor to the base unit. TEL LINE jack – Accepts line cord to make connection with modular type telephone outlet. INSTALLATION CAUTION: USE ONLY THE NICKEL CADMIUM(Ni-Cd) BATTERY TYPE INCLUDED WITH THIS UNIT. USE OF OTHER BATTERY TYPES MAY CAUSE INJURIES OR DAMAGE. 1.
3. Insert the Ni-Cd battery into the battery compartment. 4. Replace the battery compartment cover by sliding it up towards the handset. NOTE: Use the type and size of Ni-Cd battery pack, 3.6V, 450mAh. It is recommended that the Ni-Cd battery pack should be fully charged overnight prior to initial use. Belt Clip Installation With the back of handset facing up, insert one side of the belt clip hook into the matching slots at the top side of handset as shown in Figure2.
2. Insert the small plug inot the DC 12V jack on the rear of the base unit as shown in Figure 3. Tone/Pulse Telephone Line Jack Switch TS/5R/3R DC 12V 500mA LINE AC Outlet TS/5R/3R TONE PUL SE Switch DC 12V Jack AC Adaptor Plug AC Adaptor (Figure 3) HEADSET CONNECTION One of the special features of your phone is that your handset could utilize a headset(not included) for hands-free communication.
(Figure 4) Handset Jack INITIAL SETUP Please follow these steps before using the cordless telephone for the first time. 1. Ensure that the handset battery pack is installed and charged fully for at least 14 hours. 2. Ensure that all connections(line cord and adaptor cord) are properly inserted into rear of the base unit. SETTING THE TONE/PULSE MODE Select the appropriate dialing service by moving the TONE/PULSE switch at the rear of the base unit: · TONE for Tone service , or · PULSE for Rotary service.
3. Dial the telephone number. The phone numbers appear on the LCD Display as you enter the number. 4. When finished with your call, press the TALK button or place the handset on the base unit. The base IN USE LED indicator will turn off. NOTE: The call timer will start to count once you press the TALK button. RECEIVE A CALL NOTE: If you are expecting incoming calls, the handset must be programmed to RING ON mode. If the handset is on the base: 1.
3. 4. B. 1. 2. 3. Press the handset RE/PA/DELETE button. This will automatically redial the last telephone number you called (up to 32 digits). When finished with your call, press the TALK button or place the handset on the base unit. The base IN USE LED indicator will turn off. WHEN THE HANDSET IS OFF THE BASE UNIT AND IN STANDBY MODE Press the TALK button on the handset and listen for a dial tone. Press the RE/PA/DELETE button.
A. PREFERRED CALLS(VIP) You an assign PREFERRED CALL which will generate a special ringer sound at start of the second ring to any welcome caller in the Phonebook. 1. Press the SAVE/PHONE BOOK button. 2. Press the or button to find the one you need. 3. Press the MENU/OPTION button once. The LCD Display will show “VIP”. 4. Press the SAVE/PHONE BOOK button to save the preferred call and go back to STANDBY mode. VIP JOHN SMITH 888-555-1212 # 1 TOTAL20 B.
TELEPHONE KEYPAD CHARACTERS The TELEPHONE KEYPAD buttons(0-9) are used to enter the characters when entering names. Press the appropriate KEYPAD button to get the following characters. KEYPAD BUTTON 1 2 3 4 5 6 7 8 9 0 CHARACTERS Space & , ( ) * . 1 ABC2 DEF3 GHI4 JKL5 MNO6 PQRS7 TUV8 WXYZ9 0 For example, If you want to enter the character “C” , press the “2” KEYPAD button, the first character displayed will be “A” . Press the “2” button again to display “B”, and press again to display the letter “C”.
VIEWING THE PHONEBOOK This Phonebook lets you scroll through the list to find the person you need for one touch dialing. You can store up to 20 names and telephone numbers in the Memory. PHONE BOOK No. of memory store TOTAL 20 1. 2. Press the SAVE/PHONE BOOK button. Press the or button to find the one you need , press the SHIFT RIGHT name or telephone number is more than 11 digits.
4. 5. 6. Press the SHIFT LEFT or RIGHT button to move the cursor to the letter or number you want to change. To erase, press the RE/PA/DELETE Button To add, use the TELEPHONE KEYPAD buttons(0-9). Press the button to edit the number. or RIGHT button to move the cursor to the number you Press and hold the SHIFT LEFT want to change. To erase, press and hold the RE/PA/DELETE button. To add, use the TELEPHONE KEYPAD buttons(0-9). ALEX BROWIN 6045551212 cursor is blinking 7.
1. Press the SAVE/PHONE BOOK button. 2. Press the or button to find the one you want to call. 3. Press the TALK button to dial out the telephone number. 4. Start your conversation. 5. To end your conversation, either press the TALK button or place the handset on the base unit. NOTE: Be sure to check that the line is not in use by another extension. DELETING A STORED NUMBER 1. Press the SAVE/PHONE BOOK button. 2. Press the or button to find the one you want to delete. 3. Press the RE/PA/DELETE button.
PAUSE FUNCITON • In some cases, such as PABX or long distance service, a pause may be needed in the dialing sequence. Pressing the handset RE/PA/DELETE button inserts the programmed time interval between dialed numbers. FLASH FUCTION • Used to access custom calling features such as Call Waiting or Three-Way Calling provided by your local phone company. Flash can also be used to restore a dial tone to make a new call.
• • When the handset battery voltage level is low, the handset LCD Display shows “LOW BATTERY”. Return the handset on the base cradle to charge. PAGING FUNCTION • If you have misplaced the handset or need to alert person nearly the handset, press the PAGE button on the base unit. Each press of this button will activate the handset to beep for 20 seconds and LCD Display shows “PAGING” while it is being paged by the base unit.
INTRODUCTION TO CALLER ID AND CALL WAITING ID The Excursion® 36288 Caller ID/Calling Waiting ID devices allow you to take advantage of the Caller identification delivery service offered by your local telephone company.
RECEIVING NEW CALL • When you receive a new call, the call information is stored under CALLER ID List. The “NEW” segment of LCD Display and MSG WTG/NEW CALL LED indicator will flash if there is new call(s). • When you receive a call, the system displays the caller information sent by the telephone company, called a Call Record. The Call Record consists of the following information: JOHN SMITH a. The caller’s name(if available) 555-555-1212 b. The caller’s telephone number # 10:00 AM 12/15 NEW 8 c.
2. Press or button to scroll to the next call. The button will go through the calls from the last call received to the first. The button will allow you to view the calls from the first call received to the last. 3. Press CALLS button to finish. NOTE: If no active buttons are pressed for 20 seconds, the LCD Display will automatically return to STANDBY mode.
MSG RING: ON 9:07AM 12/25 NEW0 TOTAL39 VIP JOHN SMITH 888-555-1212 9:07 AM Display shows when a voice mail message has been received and is stored by message waiting service provided by the phone company. Display shows when the incoming call is a priority call. 12/25 NEW1 TOTAL10 NO CALLS 9:07AM 12/25 NEW0 TOTAL0 This is displayed when CALLS button is pressed and there is no Caller ID date stored.
2. 3. name and number of the second caller. Press the FLASH/EDIT button to answer the second caller. The first caller’s name and number will be displayed. When you have finished, press the FLASH/EDIT button to continue with your conversation with the first caller.
call number. Press OPTION button JOHN SMITH 15555551212 9:07AM 12/25 # 8 Press OPTION button JOHN SMITH 555-1212 9:07AM 12/25 4. 5. # 8 Press TALK button to dial out or press CALLS button to cancel dialing. To end you conversation, either press the TALK button or place the handset on the base unit. SAVING THE NAME AND NUMBER FROM THE CALLER LIST INTO PHONE BOOK 1. Press the CALLS button. 2. Press the button or button to scroll to the call record you wish to store into the phonebook. 3.
SELECTIVE DELETING IN THE CALLER LIST 1. Press the CALLS button or button to scroll to the call record you wish to delete. 2. Press the 3. Press RE/PA/DELETE button. The LCD Display will show “ERASE ITEM?” ERASE ITEM? 555-1212 10:00AM 4. 5. 12/25 # 6 To delete the selected call record, press RE/PA/DELETE button. Press the CALLS button to return to STANDBY mode. DELETING ALL RECORDS IN THE CALLER LIST 1. Press the CALLS button. 2. Press and hold RE/PA/DELETE button.
A. LANGUAGE This telephone offers English, Spanish and French languages for your convenience. 1. Press and hold the MENU/OPTION button. 2. Press the TELEPHONE KEYPAD #1 button. 3. Press the FLASH/EDIT button. 4. Press the or button to select the language you desire. English is the preset language. 5. Press the SAVE/PHONE BOOK button to save the setting. ENGLISH # 6. Press the MENU/OPTION button to go back to standby mode. 1 TOTAL10 B.
3. Press the FLASH/EDIT button. 4. Use the TELEPHONE KEYPAD button to enter the month, date, hour and minute. The cursor moves automatically after entering each item. Press the TELEPHONE KEYPAD #1 for AM setting, or Press the TELEPHONE KEYPAD #2 for PM setting. 5. When the final setting is programmed, the time and date are automatically saved. 6. Press the MENU/OPTION button to go back to STANDBY mode.
F. 5. Press the SAVE/PHONE BOOK button to save the setting. 6. Press the MENU/OPTION button to go back to standby mode. MSG WAITING (Message Waiting) To turn off the Message Waiting LCD/LED indicator. MSG WAITING 1. Press and hold the MENU/OPTION button. delete # 2. Press the TELEPHON KEYPAD #6 button. 6 TOTAL10 3. Press the FLASH/EDIT button. 4. Press the SAVE/PHONE BOOK button, the Message Waiting LCD/LED indicator turn off. 5. Press the MENU/OPTION button to go back to STANDBY mode.
Turn on or off ring or all calls where the caller has blocked their caller ID. 1. Press and hold the MENU/OPTION button. 2. Press the TELEPHON KEYPAD 8 button RRIVATE RNG 3. Press the FLASH/EDIT button. On # 8 TOTAL10 4. Press the or button to select ON or OFF. PRIVATE RING ON is the preset mode. 5. Press the SAVE/PHONE BOOK button to save the setting. 6. Press the MENU/OPTION button to go back to standby mode. NOTE: The phone will ring once when set to OFF mode unless first ring is set to OFF mode. I.
3. Press the FLASH/EDIT button. 4. Press the or button to select ON or OFF. RING ON is the preset mode. 5. Press the SAVE/PHONE BOOK button to save the setting. 6. Press the MENU/OPTION button to go back to standby mode. ANSWERING MACHINE OPERATION The Excursion®36288 features a sophisticated Digital Answering System. Incoming Messages(ICMs), Outgoing Message(OGM) and Memo messages are stored electronically into digital memory. Messages are accessed instantly and arranged compactly in this memory.
B. TO TURN ANSWER MODE ON 1. In standby mode, press the ANS. ON/OFF button until you hear “Answering machine is on.” C. TO TURN ANSWER MODE A 1. In standby mode, press the ANS. ON/OFF button until you hear “Answering machine is A.” Note: THE Excursion®36288 will automatically ring a beep, And then will automatically hang up after seven seconds.
7. Press “SKIP ” button to increment or “REPEAT ” button to decrement the minute in the display. 8. Press “ TEME SET” button to confirm. You will hear “AM”. 9. Press “SKIP ” or “REPEAT ” button. You will hear “PM”. Press “SKIP” OR “REPEAT” button again to go back to “AM”. 10. Press “TIME SET” button to confirm. The new day and time will announced. SETTING REMOTE CODE 1. Press CODE button(on the base). Then you will hear the current setting, “one, two, three”. 2.
3. 4. After hearing a long beep, begin your announcement. Press 5 button to stop recording and the Excursion®36288 will playback once automatically for your review. 5. Press the REMOTE button to exit the remote mode. Otherwise, the unit will automatically turn off if not in use for 8 seconds. Outgoing Message(OGM) is recorded on the base unit. The maximum recording time is 30 seconds. 1. In standby mode, Press the OGM button. 2. Press and hold the OGM button. 3.
A. PLAYING MESSAGES In standby mode, press the PLAY/STOP button on the base unit. The Excursion®36288 will announce “You have (number)(Memo) message.” And begins playing the first message to the end. It will announce the message number before each message. B. SKIPPING MESSAGES Press the SKIP button on the base unit during message playback to skip forward to the next message. C. PREVIOUS MESSAGES Press REPEAT button once on the base unit during message playback to skip backward one message. D.
MEMORY FULL DETECTION The memory full condition occurs: . If 15 minutes of recording time is reached, or . If 59 message (i.e. Memo, OGM, ICM) have been recorded. If there is an incoming call, the unit will answer at the 10th ring and announce “Memory full”. You can erase any or all the messages remotely after listening to them. NOTE: Sometimes you may fail to escape from memory full condition when erasing a short message. In this case, you must erase more messages(at least 1 minute message).
VOX(VOICE ACTIVATED) DETECTION During OGM, ICM or Memo recording, The Excursion®36288 uses VOX(voice activation) to conserve message storage space. The conditions for the Excursion®36288 terminating a recording are: . Continuous silence for seven seconds. . Seven seconds after the caller hangs up. REMOTE OPERATION Allows you to access most of the Excursion®36288 functions away from the base unit using only the handset or any touch tone phone when you call the Excursion®36288.
REMOTE COMMANDS A. VOICE HELP MENU Press the 7 button for Voice Help Menu. remote commands can be entered during playback of the menu. The following table shows the Voice Help Menu: Key 1 2 3 4 5 6 7 Function Playback Message(ICM or Memo) Erase a Message during playback Record OGM Message Play back Previous Message Stop function Skip Forward to the Next Message Voice Help Menu B. STOP FUNCTION Press the 5 button to abort the current function. C. 1. 2. 3. OGM RECORDING Press the 3 button.
E. ERASE MESSAGES/MEMOS Press the ERASE button on the handset during message playback. 65,536 Combination Security Coding The cordless telephone have a digital coding security system to prevent unauthorized use of your telephone line by other cordless phones nearly. The cordless telephone have 65,536 possible security code combinations. Each combination of the code is randomly generated every time the handset is picked up.
Repeated use or recharge of Ni-Cd batteries without periodic full discharge results in reduced useable charge time. When you notice the usable charge duration decreasing, fully discharge the Ni-Cd battery and recharge as described: DISCHARGING 1. Unplug the telephone line cord from the Excursion® 36288. 2. Make sure that the adapter is connected. 3. Lift the handset out of the base cradle. 4. Press the TALK button of the handset and start discharging.
TECHNICAL INFORMATION This cordless phone uses radio frequencies to allow mobility. There are certain difficulties in using radio frequencies with a cordless telephone. While these are normal, the following could affect the operation of your system. NOISE: Electric pulse noise is present in most homes at one time or another. This noise is most intense during electrical storms. Certain kinds of electric equipment such as light dimmers, fluorescent bulbs, motors, and fans also generate noise pulses.
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TROUBLESHOOTING A. TELEPHONE UNIT TROUBLESHOOTING TABLE SYMPTOM No dial tone SOLUTION • • Does not ring • • • No power on the handset unit Does not charge • • • • 52 Check the telephone line cord connectors at both ends that they are pushed in firmly until they click. If you had a power failure or had unplugged the base unit, replace the handset on the base unit for two to five seconds to reset the system. Check the RING ON/OFF mode on the handset. Set to RING ON mode to enable the handset ringer.
Range is limited Interference on reception Excessive static Incoming calls/Memo message are cut off Announces “Memory Full” Can not access Remote Operation 041604A-1 • • • • • • • • • • Move the base unit so that it is centrally located in your residence or office and make sure that the base unit is not located near appliances. The handset Ni-Cd battery may be weak. Recharge the Ni-Cd battery. Refer to the section “ Improving Cordless Reception”.
B. CALLER ID SYSTEM TROUBLESHOOTING TABLE SYMPTOM The Caller ID panel is blank The Caller ID does not show the caller’s name and/or phone number SOLUTION • • • • • • • Random characters and/or “NO DATA” appear on the LCD display Cannot get call Waiting identification on the LCD panel 54 • • Check the power connection. Check the telephone line cord connections. Check the batteries for proper installation.
AC ADAPTOR:USE ONLY WITH CLASS 2 POWER SOURCE, OUTPUT 12V DC, 500mA . THIS SYMBOL IS INTENDED TO ALERT THE USER OF THE PRESENCE OF IMPORTANT OPERATING AND MAINTENANCE (SERVICING) INSTRUCTIONS IN THE OWNER’S MANUAL. Distributed Exclusively Worldwide by Unical Enterprises, Inc., Industry, California, USA 36288/031804A-1 www.nwbphones.
