Use and Care Manual

9
English
The Problem: Why It Is Happening: The Solution:
Red LED blinks
three times
Incorrect code or fingerprint has
been entered
Verify the code/fingerprint and
re-enter or reprogram
Programming error
Red LED slowly blinks for two
minutes
An incorrect code or fingerprint
has been entered five times
Wait for two minutes or use the
override key to access the safe
Yellow LED blinks three times Battery power is low Replace with four AA alkaline
batteries (do not
use rechargeable batteries
or any other type of
non-alkaline battery)
Red LED blinks five times System error: power failure
Cannot open the lid after
entering the code
Batteries have reached
end of life
Red LED blinks six times Either primary or secondary
fingerprint storage is full
Delete primary or secondary
fingerprints
LED blinks red-blue
three times
That finger is already enrolled/
programmed
Use a different finger
Lid does not open when
using override key
Gas strut has stopped working Contact SentrySafe Customer
Service for support
Can’t enroll finger Refer to fingerprint scanner tips
section of owner’s manual
Fingerprint swipe will not
unlock the safe
Refer to fingerprint scanner tips
section of owner’s manual
How to obtain a replacement key