User's Manual

• TCP/IP protocol is installed. If not, use Add - Protocol - Microsoft - TCP/IP to
install it.
• Check the network Bindings:
• Ensure the TCP/IP protocol is bound to your Network card (NIC).
Select your Network card, click Properties, and then the Bindings tab. If
TCP/IP is not bound (checked), check it.
• Ensure the TCP/IP -> Network card entry is bound to the Client for Micro-
soft Networks service.
Select the TCP/IP entry for your Network Card, click Properties, and then the
Bindings tab. If Client for Microsoft Networks is not bound (checked), check
it.
• If you don't have a router, check that your IP Address is compatible with the NAS
Server's. This means it needs to be from the same address range (e.g. 192.168.0.1
to 192.168.0.254) and using the same Subnet Mask (e.g. 255.255.255.0)
• If you DO have a router, check that your Gateway IP Address is set correctly. Ask
your LAN administrator for the correct value.
Problem 3
When I click on an NAS folder icon in Network Neighborhood, I get prompted for a
password.
Solution 3
This can happen in the following situations:
• The Logon name you used on your PC is recognized by the NAS, but the password
is not. Simply enter your NAS password, or make your Windows password the
same as the NAS password.
• The logon name you used on your PC is NOT recognized by the NAS, and was
converted to guest, with guest access rights. Ask the NAS Administrator to create a
user name for you. (Use the same name as on your PC.)
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