User's Manual

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Chapter 8
Troubleshooting
This chapter describes some problem which may arise, and the solutions to them.
Overview
If you encounter printing difficulties, please refer to the appropriate section. If, after following
the advice in these documents, the 802.11g Wireless Print Server still does not function
properly, please contact your dealer for further advice.
Hardware & Connection Problems
Problem No. 1 All the 802.11g Wireless Print Server's LEDs are off.
Solution No. 1 Check the power supply or power connection.
Problem No. 2 802.11g Wireless Print Server's RED status LED continuously
stays on.
Solution No. 2 Reset the 802.11g Wireless Print Server by unplugging the power
supply and plugging it back in.
Problem No. 3 The 802.11g Wireless Print Server unit can not be found on the
LAN, so configuration is not possible.
Solution No. 3
If using the Wireless Interface
• Ensure that WEP is disabled on your other Wireless stations.
• If using "Ad-hoc" mode, it is not possible for Wireless stations to
connect to the 802.11g Wireless Print Server, because its default
mode is "Infrastructure". You must use the wired interface for
initial configuration.
• If using "Infrastructure" mode, ensure that your Access Point
allows connection by Wireless stations with a SSID of "ANY" or
null (blank).
• The Access Point itself has a blank (null) SSID.
• If there is a setting "Broadcast SSID" or "Allow SSID of
ANY", this setting should be Enabled.
If using the Wired 10/100BaseT interface:
Check the Hub. The link LED for the port to which the 802.11g
Wireless Print Server is connected should be ON. If it is Off, there is a
problem in the network cable.
Notes:
a) To use both the Wireless and LAN interfaces, the Wireless mode
must be set to "Ad-hoc".
b) You must Power Off the 802.11g Wireless Print Server before
connecting or disconnecting the LAN cable.
If using TCP/IP:
• Ensure that there are no routers between the 802.11g Wireless
Print Server and the PC used for configuration.
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