User's Manual

Page 64
Problem No. 5 A printing device connected to the Print Server port cannot print or
prints garbage.
Solution No. 5 Check the following:
• Cable connection between Print Server and printer.
• Serial port configuration, if a serial device.
• Printer driver in the application program or Windows matches the
printer.
Problem No. 6
The Configuration button on the Printer Status screen in BiAdmin is
grayed out, even though my printer is bi -directional.
Solution No. 6 The button is unavailable if the printer is busy. You must wait until the
printer is idle.