User's Manual

Table Of Contents
Advantages and Functional Description
Use Cases
The Alcatel-Lucent 9962 Multi-Standard Enterprise Cell is designed for deployment in an
indoor environment with its associated environmental and physical constraints. Therefore,
it can be installed in many indoor private places such as business offices or warehouses,
as well as in numerous indoor public places (supermarkets, shopping malls, airports…)
The 9962 MSEC installation will depend on local or national laws in the country where
the product is deployed.
Product Benefits
Since the 9962 MSEC can be installed in a wide variety of indoor places, it can offer
many benefits to customers using those spaces.
If installed in business offices, new sources of revenue from corporate applications can
be enabled by the enhanced indoor coverage and corporate networking possibilities. For
instance, with the presence location API feature, the users can be connected to the Small
Cell Access Points to take advantage of enterprise services. For example, workers can be
connected to the company anytime, anywhere through a mobile application. They can
make and receive their business calls as if they were in their office, thanks to a “One
Number” capability.
Options such as call history, visual voice mails, corporate directory, and call routing are
available on this kind of mobile application.
If installed in indoor public places, the 9962 MSEC can be deployed in areas formerly
covered by microcells or picocells, but can also be used in many more cases, instead of
macrocells, since they are very easy to install and are less subject to regulatory constraints
with their low emission power.
With its high capacity, the Enterprise Cell is ideal for high user-density places where
additional capacity is required or even in areas where cell phone coverage is needed on
short notice. This deployment also allows new, innovative applications such as location,
Quality of Service (QoS) and trusted security for application development.
Enterprise Cells also allow the operator to propose bundled offers and to include an entire
group of employees into a single agreement. This leads to a reduction of customer churn,
and allows higher revenue per user.
Alcatel-Lucent 9962 Multi-standard Enterprise Cell v1 :
Functional Description
Advantages and Functional Description
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Alcatel-Lucent 9962 MSEC v1.0
3MN-02001-0003-DEZZA
Issue 3 November 2015