3-in-1 IP802SM V2 802.11g Wireless Access Point Broadband Router 802.
Regulatory Approvals FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Table of Contents CHAPTER 1 INTRODUCTION ............................................................................................. 1 Features .............................................................................................................................. 1 Package Contents .............................................................................................................. 2 Physical Features..........................................................................................
APPENDIX A TROUBLESHOOTING ................................................................................ 66 Overview .......................................................................................................................... 66 General Problems ............................................................................................................ 66 Wireless Access - AP or AP/Router Mode .................................................................... 66 Router Mode ..............
Chapter 1 Introduction 1 This Chapter provides an overview of the Wireless 3-in-1 Companion's features and capabilities. Congratulations on the purchase of your new Wireless 3-in-1 Companion. The Wireless 3-in-1 Companion can function in any of 3 modes: • • • Wireless Access Point for 802.11b and 802.11g Wireless Stations. AP/Router providing Broadband LAN/WAN Access for all wireless stations. Client Mode converting your PC Ethernet port to a wireless interface.
Wireless 3-in-1 Companion User Guide • Simple Configuration. If the default settings are unsuitable, they can be changed quickly and easily. Router Mode Features • DHCP Server Support. Dynamic Host Configuration Protocol provides a dynamic IP address to PCs and other devices upon request. The Wireless 3-in-1 Companion can act as a DHCP Server for PCs using the Access Point. • Shared LAN/WAN Access.
Introduction Physical Features Ethernet LED Wireless LED Power LED • On - Ethernet connection established. • Off - No Ethernet connection. • Flashing - Data being transferred. • On - Wireless interface available. • Off - Wireless interface unavailable. • Flashing - Data being transferred. • On - Power is available. • Off - No power.
Wireless 3-in-1 Companion User Guide Modes Your Wireless 3-in-1 Companion has 4 modes: • Config Mode – used for configuration only. • AP (Access Point) Mode. • AP/Router Mode – both AP and Router. • Client Mode - the Wireless 3-in-1 Companion is connected to your PC's Ethernet port, and converts that port to a Wireless interface. You PC can then use the Wireless 3-in-1 Companion to join a Wireless network. The mode is set ONLY by the mode selector switch on the side of the Wireless 3-in-1 Companion.
Introduction Access Point Mode The Wireless 3-in-1 Companion connects Wireless stations to each other, and to the LAN on the Ethernet port. Because the Wireless 3-in-1 Companion is “transparent” (does not have an IP address) you cannot configure it while in AP mode. Q. When Should I use Access Point (AP) Mode? Ans. Use this mode in any of these situations: • You are the ONLY user (wireless client).
Wireless 3-in-1 Companion User Guide AP/Router Mode In AP/Router Mode, the Wireless 3-in-1 Companion acts as an AP and a DHCP Server, allocating IP addresses for Wireless stations (clients). It also acts as a NAT Router, sharing the IP address on the Ethernet (LAN/WAN) port with all Wireless clients. (It has 2 IP addresses, one on the LAN/WAN port and another on the Wireless LAN.
Introduction Client Mode In Client mode, the Wireless 3-in-1 Companion is connected to the Ethernet port of your PC (or other device), and will connect to a Wireless LAN. This has the effect of converting the Ethernet port to a Wireless interface. Note that in client mode, the Wireless 3-in-1 Companion is transparent; it has no IP address. Q. When Should I use Client Mode? Ans. Use this mode in any of these situations: • Your PC does not have a wireless interface.
Chapter 2 Initial Configuration 2 This Chapter covers the initial configuration of the Wireless 3-in-1 Companion. Requirements • Network cable. Use a standard 10/100BaseT network (UTP) cable with RJ45 connectors. • TCP/IP protocol must be installed on your PC. • To use the Wireless interface, your PC must be compliant with the IEEE802.11b or IEEE802.11g specifications. Procedure 1. Use the mode selector switch on the side on the Wireless 3-in-1 Companion to select "Config" mode. 2.
Installation Figure 1 : Mode Configuration Screen This screen provides access to the 3 main setup screens: • System - settings which are independent of each mode. • AP Mode - settings for AP (Access Point) mode. • AP/Router Mode - settings for AP/Router mode. • Client Mode - settings for Client Mode. 8. Configure the System screen and the modes (AP or AP/Router) you will use. • The System screen is described in the following section. • AP Mode settings are detailed in Chapter 3.
Wireless 3-in-1 Companion User Guide System Screen Figure 2: System Screen Data - System Configuration Admin Administrator PC MAC Address This is used to identify your PC. If you normally use the same PC, you should provide this information. If your PC has both a 10/100BaseT Ethernet port, and a Wireless interface, then it will have a different MAC address for each. The MAC address is also called the "Physical Address".
Installation No login… If you check this, and provide the MAC address of your PC (see above), then you will not be prompted for the password when you connect using your PC. You should set a password for the admin login, using the password fields below. This option is provided to allow you to set a password, but avoid the inconvenience of being prompted for the password whenever you wish to change the settings.
Wireless 3-in-1 Companion User Guide Config File Screen This feature allows you to download the current settings from the Wireless 3-in-1 Companion, and save them to a file on your PC. You can restore a previously-downloaded configuration file to the Wireless 3-in-1 Companion, by uploading it to the Wireless 3-in-1 Companion. This screen also allows you to set the Wireless 3-in-1 Companion back to its factory default configuration. Any existing settings will be deleted.
Installation Upgrade Firmware The firmware (software) in the Wireless 3-in-1 Companion can be upgraded using your Web Browser. You must first download the upgrade file, then select Upgrade on the Administration menu. You will see a screen like the following. Figure 4: Upgrade Firmware Screen To perform the Firmware Upgrade: 1. 2. 3. Click the "Browse" button and navigate to the location of the upgrade file. Select the upgrade file. Its name will appear in the Upgrade File field.
Chapter 3 Setup - AP Mode 3 This Chapter provides Setup details for the AP mode of the Wireless 3-in-1 Companion. Overview You can NOT connect to the Wireless 3-in-1 Companion while it is in AP (Access Point) mode. Configuration for AP mode must be performed while in Config Mode. Note: By default, the Wireless 3-in-1 Companion will allow both 802.11b and 802.11g connections. Connecting 1. 2. 3. Use the mode selector switch on the side on the Wireless 3-in-1 Companion to select "Config" mode.
Setup AP Setup Screen This screen is reached by clicking the "Config" button for AP Mode on the Mode Configuration screen. Figure 5: AP Setup Screen Data - AP Setup Screen Wireless Region The regions other than North America can not be set up by the users. SSID • If using an ESS (Extended Service Set, with multiple access points) this ID is called an ESSID (Extended Service Set Identifier). • You can change the SSID to your preferred value. • AP Mode and AP/Router mode must use different SSIDs.
Wireless 3-in-1 Companion User Guide Security The current security setting for wireless connections is displayed. The default value is Off, meaning no security. Wireless Security Button Click this button to access the Wireless security sub-screen, and modify the security settings as required. Allow trusted stations only This feature can be used to prevent unknown Wireless stations from using this Access Point. To use this feature: • Enable this checkbox.
Setup Wireless Security Screen This screen is accessed by clicking the Wireless Security button on the AP Setup screen. The default security setting is Disabled. No configuration is required. Data is not encrypted before transmission. WEP Wireless Security The following image shows the Wireless Security screen when WEP is selected.
Wireless 3-in-1 Companion User Guide You must enter a Key Value for the Default Key. Other stations must have the same key. Key Value Enter the key value or values you wish to use. The Default Key is required, the others are optional. Passphrase If desired, you can generate a key from a phrase, instead of entering the key value directly. Enter the desired phrase, and click the "Generate Keys" button.
Setup Trusted Wireless Stations Screen This screen is accessed by clicking the Trusted Stations button on the AP Setup screen. Figure 8: Trusted Wireless Stations (AP Mode) Data - Trusted Wireless Stations Trusted Wireless Stations This lists any Wireless Stations which you have designated as “Trusted”. Other Wireless Stations This list any Wireless Stations detected by the Access Point, which you have not designated as "Trusted". Address The MAC (physical) address of the Trusted Wireless Station.
Wireless 3-in-1 Companion User Guide Edit To change an existing entry in the "Trusted Stations" list, select it and click this button. 1. Select the Station in the "Trusted Station" list. 2. Click the "Edit" button. The address will be copied to the "Address" field, and the "Add" button will change to "Update". 3. Edit the address (MAC or physical address) as required. 4. Click "Update" to save your changes.
Chapter 4 Setup - AP/Router Mode 4 This Chapter provides Setup details for the AP/Router mode of the Wireless 3-in-1 Companion. Overview In AP/Router mode, the Wireless 3-in-1 Companion provides the following services: • Wireless Access Point • DHCP Server • Shared IP address • Firewall Protection for Wireless Stations. To configure AP/Router mode, you can connect while in Config mode or in AP/Router mode. • To connect in Config mode, use the method described in Initial Configuration.
Wireless 3-in-1 Companion User Guide AP/Router Setup Screen This screen is reached by clicking the "Config" button for AP/Router Mode on the Mode Configuration screen. Figure 9: AP/Router Setup Screen Data - AP/Router Setup Wireless Region The regions other than North America can not be set up by the users. SSID • If using an ESS (Extended Service Set, with multiple access points) this ID is called an ESSID (Extended Service Set Identifier). • You can change the SSID to your preferred value.
Operation and Status 802.11 Mode Select the desired mode: • g & b - Both 802.11.g and 802.11b Wireless stations will be able to use the Wireless 3-in-1 Companion. • g only - Only 802.11g Wireless stations can use the Wireless 3in-1 Companion. Channel No. The channel only can be use 1-11 in USA, 1-13 in Eroupe. Security The current security setting for wireless connections is displayed. The default value is Off, meaning no security.
Wireless 3-in-1 Companion User Guide Login Method Connection Status The login method is the type of connection used on the Ethernet (WAN) port. • The default value is "Travel Mode (Hotel)". This mode requires no additional information to be input. • To change the Login method, click the Configure button. This indicates the current status of the connection on the Ethernet (WAN) port. This can only show "Connected" if the Wireless 3-in-1 Companion is in AP/Router mode.
Operation and Status Wireless Security Screen This screen is accessed by clicking the Wireless Security button on the AP/Router Setup screen. The default security setting is Disabled. No configuration is required. Data is not encrypted before transmission. WEP Wireless Security The following image shows the Wireless Security screen when WEP is selected.
Wireless 3-in-1 Companion User Guide decryption only. You must enter a Key Value for the Default Key. Other stations must have the same key. Key Value Enter the key value or values you wish to use. The Default Key is required, the others are optional. Passphrase If desired, you can generate a key from a phrase, instead of entering the key value directly. Enter the desired phrase, and click the "Generate Keys" button.
Operation and Status Trusted Wireless Stations Screen This screen is accessed by clicking the Trusted Stations button on the AP/Router Setup screen. Figure 12: Trusted Wireless Stations (AP Mode) Data - Trusted Wireless Stations Trusted Wireless Stations This lists any Wireless Stations which you have designated as “Trusted”. Other Wireless Stations This list any Wireless Stations detected by the Access Point, which you have not designated as "Trusted".
Wireless 3-in-1 Companion User Guide Edit To change an existing entry in the "Trusted Stations" list, select it and click this button. 1. Select the Station in the "Trusted Station" list. 2. Click the "Edit" button. The address will be copied to the "Address" field, and the "Add" button will change to "Update". 3. Edit the address (MAC or physical address) as required. 4. Click "Update" to save your changes.
Operation and Status Data - Ethernet Port (Travel Mode) Connection Type Connection Type The default is "Travel Mode (Hotel)" See the following section for details of the other options, and the settings associated with each option. IP Address IP Address is assigned automatically Also called Dynamic IP Address. This is the default, and the most common. Only change this if advised to do so by the person or organization providing the LAN/WAN port connection.
Wireless 3-in-1 Companion User Guide Domain Name Normally, this field has no effect.
Operation and Status Other Connection Methods Apart from "Travel Mode (Hotel)", the other connection possibilities are: • PPPoE - this is the most common login method for DSL modems. Normally, your ISP will have provided some software to connect and login. If using the Wireless 3-in-1 Companion, this software is not required, and should not be used. • PPTP - this is mainly used in Europe. You need to know the PPTP Server address as well as your name and password. • L2TP - this is not widely used.
Wireless 3-in-1 Companion User Guide Data - Ethernet Port Connection Type Connection Type The available options are: • Travel Mode (Hotel) - This is the default. No data needs to be input. This setting will work in many situations, not just hotels. • PPPoE - this is the most common login method for DSL modems. Normally, your ISP will have provided some software to connect and login. If using the Wireless 3-in-1 Companion, this software is not required, and should not be used.
Operation and Status Specified IP Address Also called a Static IP Address. If this option is selected, the following data must be entered. • IP Address - The IP address on the LAN or WAN. • Network Mask - The subnet mask associated with the IP address above. • Gateway - The IP address of the router or gateway on the LAN or WAN you are connecting to. Note: If using PPPoE, the Network Mask and Gateway are not required; just enter the IP address.
Wireless 3-in-1 Companion User Guide Ethernet (WAN) Port Status To check the status of the Ethernet (WAN) port connection, click the Status button. This will open a sub-window; the screen you will see depends on the connection method currently in use. Fixed/Dynamic IP Address If your access method is Travel Mode or No Login, a screen like the following example will be displayed when the Status button is clicked.
Operation and Status Buttons Release/Renew Button will display EITHER "Release" OR "Renew" Refresh This button is only useful if the IP address shown above is allocated automatically on connection. (Dynamic IP address). If you have a Fixed (Static) IP address, this button has no effect. • If the ISP's DHCP Server has NOT allocated an IP Address for the Wireless 3-in-1 Companion, this button will say "Renew".
Wireless 3-in-1 Companion User Guide this will be blank or 0.0.0.0. Network Mask The Network Mask associated with the IP Address above. PPPoE Link Status This indicates whether or not the connection is currently established. • If the connection does not exist, the Connect button can be used to establish a connection. • If the connection currently exists, the Disconnect button can be used to break the connection. • The Connection Log shows status messages relating to the existing connection.
Operation and Status Error: PPP Connection failed Unable to establish a PPP connection with the ISP's Server. This could be a login problem (name or password) or a Server problem. Error: Connection to Server lost The existing connection has been lost. This could be caused by a power failure, a link failure, or Server failure. Error: Invalid or unknown packet type The data received from the ISP's Server could not be processed.
Wireless 3-in-1 Companion User Guide • If the connection currently exists, the Disconnect button can be used to break the connection. • The Connection Log shows status messages relating to the existing connection. • The Clear Log button will restart the Log, while the Refresh button will update the messages shown on screen. Connection Log Connection Log Buttons Connect If not connected, establish a connection to your ISP. Disconnect If connected to your ISP, hang up the connection.
Operation and Status IP Address The IP Address of this device, as seen from the Ethernet (WAN) Port interface. If using DHCP, and there is no current connection, this will be blank or 0.0.0.0. Connection Status This indicates whether or not the connection is currently established. • If the connection does not exist, the Connect button can be used to establish a connection. • If the connection currently exists, the Disconnect button can be used to break the connection.
Chapter 5 AP/Router Mode - Advanced Features 5 This Chapter explains when and how to use the Wireless 3-in-1 Companion's "Advanced" Features in AP/Router mode Overview The following advanced features are provided in AP/Router mode. • Advanced Internet • Communication Applications • DMZ • Port Forwarding • Dynamic DNS • Network Diagnostics • Option • PC Database • Security These features are accessed via the Advanced button on the AP/Router Setup screen.
PC Configuration Advanced Internet Screen This screen allows configuration of all advanced features relating to Internet access. • Communication Applications • DMZ • MTU (Maximum Transmission Unit) An example screen is shown below. Figure 19: Internet Screen Communication Applications Most applications are supported transparently by the Wireless 3-in-1 Companion. But sometimes it is not clear which PC should receive an incoming connection.
Wireless 3-in-1 Companion User Guide DMZ Enable DMZ… DMZ PC Use this to enable the DMZ feature as required. • The "DMZ" PC will receive all "Unknown" connections and data. This feature is normally used with applications which do not usually work when behind a Firewall. • The DMZ PC is effectively outside the Firewall, making it more vulnerable to attacks. For this reason, you should only enable the DMZ feature when required. • If Enabled, you must select the PC to be used as the "DMZ" PC.
PC Configuration Port Forwarding This feature, sometimes called Virtual Servers, allows you to make Servers on your LAN accessible to Internet users. Normally, Internet users would not be able to access a server on your LAN because: • Your Server does not have a valid external IP Address. • Attempts to connect to devices on your LAN are blocked by the firewall in this device. The "Port Forwarding" feature solves these problems and allows Internet users to connect to your servers, as illustrated below.
Wireless 3-in-1 Companion User Guide Port Forwarding Screen The Port Forwarding screen is reached by the Port Forwarding link. An example screen is shown below. Figure 21: Port Forwarding Screen This screen lists a number of pre-defined Servers, and allows you to define your own Servers. Details of the selected Server are shown in the "Properties" area. Data - Port Forwarding Screen Service Service This lists a number of pre-defined Services, plus any Services you have defined.
PC Configuration Buttons Defaults This will delete any Servers you have defined, and set the predefined Servers to use their default port numbers. Disable All This will cause the "Enable" setting of all entries to be set OFF. Update Selected Server Update the current entry, using the data shown in the "Properties" area on screen. Add as new Server Add a new entry to the list, using the data shown in the "Properties" area on screen. The entry selected in the list is ignored, and has no effect.
Wireless 3-in-1 Companion User Guide Connecting to your Servers Once configured, anyone on the WAN or Internet can connect to your Servers. They must use the WAN (Internet) IP Address: e.g. http://203.70.212.52 ftp://203.70.212.52 It is more convenient if you are using a Fixed IP Address, rather than Dynamic. However, you can use the Dynamic DNS feature, described in the following section, to allow users to connect to your Port Forwarding using a URL, rather than an IP Address.
PC Configuration Dynamic DNS (Domain Name Server) This free service is very useful when combined with the Port Forwarding feature. It allows Internet users to connect to your servers using a URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect, which makes it difficult to connect to you. The Service works as follows: 1.
Wireless 3-in-1 Companion User Guide Address is recorded by the DDNS Service Provider. (You do NOT need to use the "Client" program provided by some DDNS Service providers.) • Web Site Button DDNS Status From the Internet, users will now be able to connect to your Servers (as defined by your Port Forwarding setup) or DMZ PC using your Domain name. Click this button to open another browser window and connect to the Web site of the selected DDNS service provider.
PC Configuration Network Diagnostics This screen allows you to perform a "Ping" or a "DNS lookup". These activities can be useful in solving network problems. An example Network Diagnostics screen is shown below. Figure 23: Network Diagnostics Screen Data - Network Diagnostics Screen Ping Ping this IP Address Enter the IP address you wish to ping. The IP address can be on your LAN, or on the Internet.
Wireless 3-in-1 Companion User Guide Options This screen allows advanced users to enter or change a number of settings. For normal operation, there is no need to use this screen or change any settings. An example Options screen is shown below. Figure 24: Options Screen Data - Options Screen Backup DNS IP Address Enter the IP Address of the DNS (Domain Name Servers) here. These DNS will be used only if the primary DNS is unavailable.
PC Configuration PC Database The PC Database is used whenever you need to select a PC (e.g. for the "DMZ" PC). It eliminates the need to enter IP addresses. Also, you do not need to use fixed IP addresses on your Wireless LAN. PC Database Screen An example PC Database screen is shown below. Figure 25: PC Database • PCs which are "DHCP Clients" are automatically added to the database, and updated as required.
Wireless 3-in-1 Companion User Guide Data - PC Database Screen Known PCs This lists all current entries. Data displayed is name (IP Address) type. The "type" indicates whether the PC is connected to the LAN. Name If adding a new PC to the list, enter its name here. It is best if this matches the PC's "hostname". IP Address Enter the IP Address of the PC. The PC will be sent a "ping" to determine its hardware address.
PC Configuration Advanced PC Database This screen is displayed if the Advanced button on the PC Database is clicked. It provides more control than the standard PC Database screen. Figure 26: Advanced PC Database Data - Advanced PC Database Known PCs This lists all current entries. Data displayed is name (IP Address) type. The "type" indicates whether the PC is connected to the LAN. Edit Use this to change the data for the selected PC in the list.
Wireless 3-in-1 Companion User Guide IP Address MAC Address Select the appropriate option: • Automatic - The PC is set to be a DHCP client (Windows: "Obtain an IP address automatically"). The Wireless 3-in-1 Companion will allocate an IP address to this PC when requested to do so. The IP address could change, but normally won't.
PC Configuration Security This screen allows you to set Firewall and other security-related options. Figure 27: Security Screen Data - Security Screen Firewall Enable DoS Firewall If enabled, DoS (Denial of Service) attacks will be detected and blocked. The default is enabled. It is strongly recommended that this setting be left enabled.
Wireless 3-in-1 Companion User Guide Allow IPsec Allow PPTP Allow L2TP The IPSec protocol is used to establish a secure connection, and is widely used by VPN (Virtual Private Networking) programs. • If checked, IPSec connections from the Wireless LAN are allowed. • If not checked, IPSec connections are blocked. PPTP (Point to Point Tunneling Protocol) is widely used by VPN (Virtual Private Networking) programs. • If checked, PPTP connections from the Wireless LAN are allowed.
Chapter 6 Setup - Client Mode 6 This Chapter details configuration for Client Mode. Overview You can NOT connect to the Wireless 3-in-1 Companion while it is in Client mode. Configuration for Client mode must be performed while in Config Mode. Connecting 1. 2. 3. Use the mode selector switch on the side on the Wireless 3-in-1 Companion to select "Config" mode. Power up and wait for the Wireless LED to turn on. This indicates the Wireless 3-in-1 Companion is ready.
Wireless 3-in-1 Companion User Guide Client Mode Setup The screen for Client Mode is reached by clicking the "Config" button for Client Mode on the Mode Configuration screen. In client mode, you can create a Profile for each Wireless network you use regularly. • A "Profile" contains all settings for the Wireless network, including the security settings. • Only one (1) Profile can be enabled at any time.
PC Configuration Buttons • Set as Current - Make the selected profile the current profile. The selected profile will be enabled, and all other profiles wil be disabled. • Add - Create a new Profile. This will display the • Edit - Change the settings for the selected profile. • Delete - Delete the selected profile. Wireless Client Profile Screen This screen is displayed when the Add or Edit button on the Client Mode Setup screen is clicked.
Wireless 3-in-1 Companion User Guide SSID 802.11 mode Channel No. Enter the SSID of the wireless network you wish to join. • If Infrastructure mode, this may be left blank; this device will then join any wireless network it can. This is only possible if the Access Point is broadcasting its SSID, and the security settings for this profile match the security settings on the Access Point. • If more than one Access Point is available with this profile, the one with the strongest signal will be used.
PC Configuration WEP Key • Enter the key value you wish to use. Other stations must have the same key value. • In "Infrastructure" mode, this key must match the "Default Key" value on the Access Point. • Keys must be entered in Hex. Hex characters are the digits ( 0 ~ 9 ) and the letters A ~ F. WEP Key Index This is only useful in Infrastructure mode. It is possible for an Access Point to have more than one (1) key, but only one can be the "default key".
Chapter 7 Operation and Usage 7 This Chapter details the operation of the Wireless 3-in-1 Companion and the status screens. Overview The mode can be changed ONLY by using the Mode switch on the side of the Wireless 3-in-1 Companion. This switch has 4 positions: 1. AP Mode 2. AP/Router Mode 3. Config Mode 4. Reserved Set Chapter 1 for details about each mode, and some tips on which mode to use in different environments.
Advanced Administration If the Ethernet port is not connected to a functional LAN, then your PC will "self-assign" an IP address. Using AP/Router Mode 1. Use a standard LAN cable to connect the Ethernet port to the desired LAN or WAN. Note: To avoid potential problems, you should NOT change the LAN/WAN connection from the Wireless 3-in-1 Companion to your PC, or vice versa. Doing so may cause the connection to fail. 2.
Wireless 3-in-1 Companion User Guide Figure 30: AP/Router Setup (Annotated) 5. Check the Ethernet (WAN) port status and settings. • If the Wireless 3-in-1 Companion has not obtained a valid IP address, click the "Configure" button and change the settings as required. Check with the LAN administrator if necessary, to determine the correct settings.
Advanced Administration Using Client Mode In client mode, the Wireless 3-in-1 Companion's Ethernet port must be connected to your PC's Ethernet port. Before using client mode, ensure that the Client Mode configuration is correct. • Configuration must be performed in Config mode. Admin connections are not possible while in Client mode. • See Chapter 6 for details of Client mode setup. If the configuration is correct, the procedure for using client mode is as follows: 1. 2. 3. 4.
Appendix A Troubleshooting A This Appendix covers the most likely problems and their solutions. Overview This chapter covers some common problems that may be encountered while using the Wireless 3-in-1 Companion and some possible solutions to them. If you follow the suggested steps and the Wireless 3-in-1 Companion still does not function properly, contact your dealer for further advice. General Problems Problem 1: Can't connect to the Wireless 3-in-1 Companion to configure it.
Appendix A - Troubleshooting 1 Companion is disabled, so your wireless station should also have Wireless security disabled. If Wireless security is enabled on the Wireless 3-in-1 Companion, Wireless stations must use the same settings as the Wireless 3-in-1 Companion. • If the Wireless 3-in-1 Companion is set to Allow Trusted Stations only, then each of your Wireless stations must be in the Trusted Wireless Stations list, or access will be blocked. Problem 3: Wireless connection speed is very slow.
Wireless 3-in-1 Companion User Guide Router Mode Problem 1: When I enter a URL or IP address I get a time out error. Solution 1: A number of things could be causing this. Try the following troubleshooting steps. • Check if other PCs work. If they do, ensure that your PCs IP settings are correct. If using a Fixed (Static) IP Address, check the Network Mask, Default gateway and DNS as well as the IP Address.
Appendix B About Wireless LANs B This Appendix provides some background information about using Wireless LANs (WLANs). Modes Wireless LANs can work in either of two (2) modes: • Ad-hoc • Infrastructure Ad-hoc Mode Ad-hoc mode does not require an Access Point or a wired (Ethernet) LAN. Wireless Stations (e.g. notebook PCs with wireless cards) communicate directly with each other. Infrastructure Mode In Infrastructure Mode, one or more Access Points are used to connect Wireless Stations (e.g.
Wireless 3-in-1 Companion User Guide Channels The Wireless Channel sets the radio frequency used for communication. • Access Points use a fixed Channel. You can select the Channel used. This allows you to choose a Channel which provides the least interference and best performance. In the USA and Canada, 11 channel are available. If using multiple Access Points, it is better if adjacent Access Points use different Channels to reduce interference.
Appendix C Specifications C Multi-Function Wireless 3-in-1 Companion Model Wireless 3-in-1 Companion Dimensions 70 mm (W) * 105 mm(D) * 22 mm (H) Operating Temperature 0° C to 40° C Storage Temperature -10° C to 70° C Network Protocol: TCP/IP Network Interface: 1 * 10/100BaseT Ethernet 1 * Wireless Interface LEDs 3 Power Adapter 5 V DC External Wireless Interface Standards IEEE802.11g WLAN, JEIDA 4.2, roaming support Frequency 2.4 to 2.
Wireless 3-in-1 Companion User Guide Regulatory Approvals CE Standards This product complies with the 99/5/EEC directives, including the following safety and EMC standards: • EN300328-2 • EN301489-1/-17 • EN60950 CE Marking Warning This is a Class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
