User Manual

Appendix A - Troubleshooting
1 Companion is disabled, so your wireless station should also have
Wireless security disabled.
If Wireless security is enabled on the Wireless 3-in-1 Companion,
Wireless stations must use the same settings as the Wireless 3-in-1
Companion.
• If the Wireless 3-in-1 Companion is set to Allow Trusted Stations only,
then each of your Wireless stations must be in the Trusted Wireless Sta-
tions list, or access will be blocked.
Problem 3:
Wireless connection speed is very slow.
Solution 3:
The wireless system will connect at the highest possible speed, depending
on the distance and the environment. To obtain the highest possible connec-
tion speed, you can experiment with the following:
• Wireless 3-in-1 Companion location.
Try adjusting the location and orientation of the Wireless 3-in-1 Com-
panion.
• Wireless Channel
If interference is the problem, changing to another channel may show a
marked improvement.
• Radio Interference
Other devices may be causing interference. You can experiment by
switching other devices Off, and see if this helps. Any "noisy" devices
should be shielded or relocated.
• RF Shielding
Your environment may tend to block transmission between the wireless
stations. This will mean high access speed is only possible when close
to the Wireless 3-in-1 Companion.
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