User Manual

Wireless 3-in-1 Companion User Guide
Router Mode
Problem 1:
When I enter a URL or IP address I get a time out error.
Solution 1:
A number of things could be causing this. Try the following troubleshooting
steps.
• Check if other PCs work. If they do, ensure that your PCs IP settings
are correct. If using a Fixed (Static) IP Address, check the Network
Mask, Default gateway and DNS as well as the IP Address.
• If the PCs are configured correctly, but still not working, check the
Wireless 3-in-1 Companion. Ensure that it is connected and ON. Con-
nect to it and check its settings. (If you can't connect to it, check the
LAN and power connections.)
• If the Wireless 3-in-1 Companion is configured correctly, check your
Internet connection (DSL/Cable modem etc) to see that it is working
correctly.
Problem 2:
Some applications do not run properly when using the Wireless 3-in-1
Companion.
Solution 2:
The Wireless 3-in-1 Companion processes the data passing through it, so it
is not transparent.
Use the Special Applications feature to allow the use of Internet applications
which do not function correctly.
If this does solve the problem you can use the DMZ function. This should
work with almost every application, but:
• It is a security risk, since the firewall is disabled.
• Only one (1) PC can use this feature.
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