User's Manual

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Chapter 8
Troubleshooting
This chapter describes some problem situations, which may arise, and the solutions to
them.
Overview
If you encounter printing difficulties, please refer to the appropriate section. If, after following
the advice in these documents, the Wireless Print Server still does not function properly, please
contact your dealer for further advice.
Hardware & LAN Problems
Problem No. 1 All the Wireless Print Server's LEDs are off.
Solution No. 1 Check the power supply or power connection.
Problem No. 2 Wireless Print Server's RED status LED continuously stays on.
Solution No. 2 Reset the Wireless Print Server by unplugging the power supply and
plugging it back in.
Problem No. 3 The Wireless Print Server unit can not be found on the LAN, so
configuration is not possible.
Solution No. 3
If using the Wireless Interface
• Ensure that WEP is disabled on your other Wireless stations.
• If using "Ad-hoc" mode, it is not possible for Wireless stations to
connect to the Wireless Print Server, because its default mode is
"Infrastructure". You must use the wired interface for initial
configuration.
• If using "Infrastructure" mode, ensure that your Access Point
allows connection by Wireless stations with a SSID of ANY.
• The Access Point itself has a blank (null) SSID.
• If there is a setting "Broadcast SSID" or "Allow SSID of
ANY", this setting should be Enabled.
If using the Wired 10/100BaseT interface:
• Check the Hub. The link LED for the port to which the Wireless
Print Server is connected should be ON. If it is Off, there is a
problem in the network cable.
• On the Wireless Print Server, check the LAN LED. If the LED is
not ON, the network connection is not working.
Notes:
a) To use both the Wireless and LAN interfaces, the Wireless mode
must be set to "Ad-hoc".
b) You must Power Off the Wireless Print Server before connecting or
disconnecting the LAN cable.
If using TCP/IP:
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