User's Manual

Problem No. 4 Using Windows 2000/XP, I installed the printer using LPD as
recommended, but I can't print.
Solution No. 4
Check that the correct Printer driver is being used.
Try disabling the Bidirectional printing support, as follows:
1. Open the Printers folder.
2. Right-click on the Printer, and select Properties.
3. Select the Ports tab.
4. Uncheck the Enable bidirectional support checkbox.
Problem No. 5 When printing from some software applications such as Power
Point, it takes a long time and the print out is incorrect.
Solution No. 5 The problem is due to the printer, which is being configured to Start
printing after the first page is spooled. To change this setting:
Go to Control Panel - Printers and click on your printer.
Then select File - Properties - Details.
When the Details screen appears, click the Spool Settings button.
When the Spool Settings dialogue box appears, choose Start
printing after last page is spooled and click OK.
Problem No. 6 The Configuration button on the Printer Status screen in BiAdmin is
grayed out, even though my printer is bi-directional.
Solution No. 6 The button is unavailable if the printer is busy. You must wait until the
printer is idle.
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