Warranty Guide

2-Year Hassle Free Warranty
Your Serta
®
Motion Essentials Foundation adjustable
base is warranted by the manufacturer against
defects in materials or workmanship for a period of
two years from the date of purchase to the original
Purchaser. During such time, the manufacturer will
repair or replace, at no cost to the original Purchaser,
any warranted part found to be defective by the
manufacturer, in its sole discretion. This includes all
pre-authorized labor and transportation costs incurred
with the repair or replacement of any part found to be
defective.
5-Year Warranty on Parts
During year 3 through 5 from the original purchase
date, the manufacturer will replace any part on the
adjustable base found to be defective, to the original
Purchaser. The manufacturer’s liability is limited to the
replacement of the defective electrical/mechanical
part(s)* ONLY with the Purchaser responsible for all
service, installation, and transportation cost of said
part(s).
20-Year Limited Warranty
Notwithstanding the above, the manufacturer extends
a 20-year warranty on mechanical base parts found
to be defective on a limited basis as defined herein.
Specifically, the manufacturer warrants that for a full 20
years from the commencement date of this warranty,
any defect in the workmanship or the materials
used shall be covered. For purposes of this 20-year
warranty, it specifically excludes the cover, platform,
legs, actuator lift motors, massage motors, control
box, remote controls, power supply, and power supply
cords. The purchaser shall pay 1/15 of the current
MSRP of the replacement part, or the entire adjustable
base if deemed irreparable at the sole discretion of
the manufacturer, multiplied by the number of years
after the fifth year from the original purchase date.
The manufacturer’s liability shall be limited to the
replacement of the defective part(s) ONLY with the
purchaser responsible for all service, installation and
freight costs for said part. This warranty does not apply
to Serta
®
Motion Essentials floor models.
2-Year Floor Model Warranty
Your Serta
®
Motion Essentials adjustable base floor
model is warranted against defects in the electronics
for a period of two years from the date of purchase to
the original Purchaser. During the first two years the
manufacturer will replace at no cost to the original
Purchaser, any defective electronic part(s). The
manufacturer’s liability is limited to the replacement
for the defective electronic part(s) ONLY with the
Purchaser responsible for all service, installation and
transportation cost of said part(s).
Additional terms and conditions apply. See reverse for
details.
Register your warranty online at: https://warranty.ergomotion.com/warranty
Please prepare a digital copy of your proof of purchase (invoice or sales receipt) when registering online.
Customer Service: (1-888)-550-3746
Manufactured by Ergomotion Inc. for Serta
®
For warranty service, call Customer Service
1-888-550-3746
[e-mail] www.ergomotion.com
20 YEAR LIMITED
WARRANTY
Register your warranty online at : https://warranty.ergomotion.com/warranty
Motion Essentials