Warranty

LimitedWarranty
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True Innovations seating products are warranted against defects in material and workmanship
while ownedbythe“OriginalPurchaser”.Theterm“OriginalPurchaser”is definedas thatparty
orentitywhichpurchasesTrueInnovationsfurniturefromanauthorizedTrueInnovationsretailer
as shown by the original sales receipt. This warranty does
not apply to “as is” or previously
ownedseatingproducts.
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True Innovations warrants its products to be free from defects in materials and workmanship
(normalwearandtear,fadingandstretchingexcepted),foroneyearfromthedateofpurchase,
exceptasprovidedbelowunderthelimitedwarranty.
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Theexceptions
orexclusionstothiswarrantyareasfollows:
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1. Any warranty claim that is submitted after the limited warranty period, or without proper
proofofpurchasewillnotincludethecostofparts,labor,ordelivery.
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2.This warranty shallnotapply totheTrue Innovationsproductswhichhave
beensubjected to
misuse,neglect,alteration,modification,oratt achments,eithercausedbytheoriginalpurchaser,
shipping,storage,accident,fire,flood,oractsofGod.
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Inthe event of a  defect in materialor workmanshipcovered by this warranty, True Innovations
will repair or replace, at their discretion, without charge the
warranted furniture within a
reasonableamountoftime.Wereservetherighttorequiredamagedpartstobereturnedtous
uponrequest.Naturalmarkingssuchasscars,brands,grainvariations,wrinkles,colorvariations,
etc. willbe considerednormal characteristicsand not construed asdefects.We cannot warrant
leatheragainstscratching
orscuffing,asallleatherissubjecttoblemisheswithuse.
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For claims or questions concerning this warranty, please contact True Innovations Customer
Servicedepartmentonthewebatwww.truecustomersupport.com.Bepreparedtoprovideyour
name, address, daytime phone number,the model and purchase order numberofthe product,
date
 of purchase, and the store where it was purchased. True Innovations requires that the
originalsalesreceiptbesubmittedwithallrequeststoconfirmthatyouaretheoriginalpurchaser
accordingtoourwrittenwarranty.
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Thiswarrantygivesyouspecificrights,andyoumayalsoha veotherrights,whichvary
fromstate
tostate.
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All warrantiesare limited to the original purchaser for normal use by a  maximumof twousers.
Totalweightcapacityis500poundsorlessfortwousers,or250poundsorlessforasingleuser.
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Shouldyouprefer tospeakwithaservicerepresentative,
youmaycalltollfree:1‐855‐372‐2315.