Instructions/Assembly Guide

Limited Warranty
The manufacturers products are warrantied against defects in material and workmanship
while owned by the “Original Purchaser”. The term “Original Purchaser” is defined as the
party or entity which purchases this manufacturer’s furniture from an authorized retailer
as shown by the original sales receipt. This warranty does not apply to “as is” or
previously owned products.
The manufacturer warrants its products to be free from defects in materials and
workmanship (normal wear and tear, fading and stretching excepted), for one year
from the date of purchase, except as provided below under the limited warranty.
The exceptions or exclusions to this warranty are as follows:
1. Any warranty claim
that is submitted after the limited warranty period, or without
proper proof of purchase will not include the cost of parts, labor, or delivery.
2. This warranty shall not apply to the manufacturer’s products which have been
subjected to misuse, neglect, alteration, modification, or attachments, either caused by
the Original Purchaser, shipping, storage, accident, fire, flood, or acts of God.
In the event of a defect in material or workmanship covered by this warranty, the
manufacturer will repair or replace, at their discretion, without charge the warrantied
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parts within a reasonable amount of time. We reserve the right to require damaged parts
be returned to us upon request. Natural markings such as scars, brands, grain variations,
wrinkles, color variations, etc. will be considered normal characteristics and not
construed as defects.
For claims or questions concerning this warranty, please contact customer service
department on the web at www.trueinnovations.com. Be prepared to provide
your name, address, daytime phone number, the model and purchase order number of
the product, date of purchase, and the website where it was purchased. The manufacturer
requires that the original sales receipt be submitted with all requests to confirm that
you are the Original Purchaser according to our written warranty.
Thi
s warranty gives you specific rights, and you may also have other rights, which vary
from state to state (or country to country). All warranties are limited to the Original
Purchaser for normal use. Should you prefer to speak with a service representative,
you may call toll free: 1-855-372-2315 (U.S.) or 0-800-051-6775 (U.K.).