Instructions/Assembly Guide

Limited Warranty
The exceptions or exclusions to this warranty are:
Millwork Holdings seating products are warranted against
defects in material and workmanship while owned by the
“Original Purchaser”. The term “Original Purchaser” is
defined as that party or entity which purchases Millwork
Holdings furniture from an authorized Millwork Holdings
retailer as shown by the original sales receipt. This warranty
does not apply to “as is” or previously owned seating
products.
Millwork Holdings warrants its products to be free from
defects in materials and workmanship (normal wear and
tear, fading and stretching excepted), for one year from
the date of purchase, except as provided below under the
limited warranty.
This warranty gives you specific rights, and you may
also have other rights, which vary from state to state.
All warranties are limited to the original purchaser for
normal use by a maximum of two users. Total weight
capacity per chair is 250 pounds for a single user.
• Upholstery material and foam cushion material is warranted
against defects in material and workmanship for a period of one
year, beginning on the date of purchase as shown on the
original sales receipt.
•Any warranty claim that is submitted after the limited warranty
period, or without proper proof of purchase will not include the
cost of parts, labor, or delivery on the warranted parts within a
reasonable amount of time. We reserve the right to require
damaged parts to be returned to us upon request. Natural
markings such as scars, brands, grain variations, wrinkles, color
variations, etc. will be considered normal characteristics and not
construed as defects.
• For claims or questions concerning this warranty, please
contact Millwork Holdings Customer Service department on the
web at www.truecustomersupport.com. Be prepared to provide
your name, address, daytime phone number, the model and
purchase order number of the product, date of purchase, and
the store where it was purchased. Millwork Holdings requires
that the original sales receipt be submitted with all requests to
confirm that you are the original purchaser according to our
written warranty.
8