User guide

Maintenance and troubleshooting 271
• If the Force Failover checkbox is not selected or a VC-Enet module is not available in the alternate
interconnect bay, the VCM restarts on the current VC-Enet module, and you are presented the logon
screen for the current VC-Enet module after VCM restarts. Reset times depend on the size and
complexity of the VC domain configuration.
When resetting the VC-Enet module, VCM is temporarily unavailable. If failover is specified and a backup
VC-Enet module is available, you are logged off and redirected to the backup VC-Enet module IP address.
Recovering remote enclosures
The credentials of the remote enclosure must be restored in the following situations:
• A previously saved configuration file is restored.
• The Onboard Administrator is reset to factory defaults.
• The Onboard Administrator associated with the remote enclosure is replaced.
If the IP address of the OA in the remote enclosure is lost, the remote enclosure is also marked as NO-COMM.
If IP connectivity is lost, credential recovery is not required. The enclosure automatically recovers after
connectivity is returned.
Server profile troubleshooting
In some cases, server profiles can be assigned to server blades when certain mismatches exist between the
server profile definition and the server blade. The following list summarizes Virtual Connect behavior under
these circumstances:
• If the number of network connections in the profile is more than the number of physical Ethernet ports,
the profile is assigned. When you view the profile, the connections display a status of "Not mapped."
• If a switch other than a Virtual Connect Ethernet switch is connected to any port in the profile, the profile
is assigned, but the MAC address is not changed on the NIC. The connections display a status of “Not
mapped” when your view the profile.
• If the number of Fibre Channel connections in the profile is more than the number of physical Fibre
Channel HBA ports, the profile is assigned, but the connections display a status of “Not mapped” when
you view the profile.
• If the number of iSCSI connections in the profile is more than the number of available iSCSI ports on the
server, the profile assignment succeeds, but the connections display a status of "Not mapped" when
you view the profile.
• If the number of FCoE connections in the profile is more than the number of available FCoE ports on the
server, the profile assignment succeeds, but the connections display a statue of "Not mapped" when
you view the profile.
IMPORTANT:
Disabling a server port by entering the iLO Remote Console, rebooting the server,
and then using the F9 key to enter RBSU causes a "Profile pending" status for a server profile
when a VCM failover occurs.
IMPORTANT: When used with Virtual Connect, the HP Integrity BL860c Server Blade does not
support configuration of PXE settings. Other Virtual Connect server profile settings are configured
properly when the appropriate BL860c firmware is used.
VCM supports a maximum of 256 profiles within the domain.