Warranty Guide

LIFETIME LIMITED WARRANTY
For Certain Residential and Agricultural Uses
Viance, within 60 days of validation of a claim under this
warranty, will arrange to exchange the qualifying damaged
Ecolife for new Ecolife of the same type.
THIS WARRANTY DOES NOT COVER AND
VIANCE SHALL NOT BE LIABLE FOR:
 1. Ecolifeused(i)in,on,underoraroundcommercial,industrial
  orcommonlyownedproperty(includingcondominiums)or
  multifamilyapartmentbuildings;and/or(ii)anycommercial
or industrial application, including without limitation
building poles or building timbers in structural applications
or commercial vineyard stakes.
 2. Anyapplicationotherthan anabove-groundapplication.
Ecolife used in ground contact applications or installed in
such a way that results in direct contact with the ground
or exposed to other conditions that simulate a ground
contact exposure.
 3. Ecolifeusedinfoundationsystemsorinwaterimmersion
applications or damage resulting from any causes other
than fungal decay or termite infestation.
 4. Damagecausedbynaturalchangeinphysicalappearance
of wood beyond the control of the product, including but
not limited to the weathering of the wood and normal wear
and tear.
 5. Ecolifethathasbeenmilledaftertreatment.
 6. Costs associated with the delivery, installation, removal,
reinstallation or renishing of Ecolife.
 7. Anyincidentalorconsequentialdamagesclaimedtobea
result of failure of Ecolife.
8. Improperly treated wood products, and wood products
treated with third party products.
The obligation of Viance under this warranty is
limited to replacement of lumber in accordance with
the terms of this warranty. There are no warranties
offered by Viance other than those described herein.
Nothing in this warranty shall create additional implied
warranties, including without limitation warranties of
merchantability or tness for a particular purpose.
Some state and local laws vary with regard to duration
of implied warranties and limitations of incidental or
consequential damages contained in such implied
warranties. In any event, Viance will comply with the
laws of the state in which a limited warranty is validated.
Ecolife is not a maintenance free product. Over time,
foot trafc, weathering and the sun’s ultra-violet rays
will affect the wood’s surface in general. To help
maximize surface protection and to keep your wood
looking better longer, we recommend that a surface-
applied water repellent with UV blocking benets be
applied every one to two years.
HOW TO MAKE CLAIMS
To make a claim under this warranty, an Original
Consumer-Purchasermustsendtotheaddressbelow,
the original invoice or retailer receipt showing date,
amount, and Ecolife end tags for each item of Ecolife
claimed to be damaged. You may be required to provide
Viance with additional photographs and sections of
damaged wood. In addition, Viance reserves the right
to have a representative inspect and test all wood
claimedtobedamaged.Failuretousethisproductfor
a Covered Use immediately voids this warranty.
Viance,LLC.
Attn:ConsumerAffairs
8001IBMDrive
Charlotte,NC28262
The warrantor, Viance LLC (“Viance”), extends this
Lim itedWa rra nt yto anOr igi nalC ons ume rP urch as er(s)
(asdenedbelow)ofwoodproductspressuretreated
totheproperAmericanWoodProtectionAssociation
(“AWPA”)enduseretentionlevelsolelywithEcolife™
Stabilized Weather-Resistant Wood preservatives,
distributed and sold by Viance in the United States
(“ECOLIFEorEL2”). “Covered Property” shallmean
a residential and/or agricultural property onto which
an original purchase of Ecolife is installed by an
OriginalConsumer-Purchaser(s).“OriginalConsumer-
Purchaser(s)” shall mean an original purchaser of
Ecolife who is the owner of record of a residential and/or
agricultural property at the time such original purchase
ofEcolifeisinstalled.Thiswarrantyshallonlyapplyif
such installation is completed and the Ecolife is used
in compliance with this warranty, product instructions
and all applicable laws, regulations, codes, legal
requirements,AWPA standardsandother applicable
standards(“CoveredUse”).Thiswarrantyiseffective
from the date of original purchase until the Original
Consumer Purchaser sells, conveys or otherwise
transfers the Covered Property. This warranty is not
transferable.
THIS WARRANTY COVERS:
Ecolife against damage by fungal decay or termite
infestation that makes the wood structurally unt for
the application for which it was used; provided that
allofthefollowingconditionsaremet:(i)suchuseis
aCoveredUseonacoveredProperty;(ii)eachpiece
of Ecolife bears the logo of an inspection agency that
is sanctioned by the American Lumber Standards
Committee; (iii) each piece of Ecolife has a Ecolife
or (EL2)Lifetime Limited Warranty or similar end tag
retainedbytheOriginalConsumerPurchaser.
ALL TREATED WOOD IS
THE
SAME
NOT
Viance warranty coverage includes Above Ground treated wood
framing members that are critical to the safety and performance
of the structure, including joists and beams.