Warranty Guide

THIS WARRANTY DOES NOT COVER AND
THE WARRANTOR SHALL NOT
BE LIABLE FOR:
1. CA used in, on, under or around commercial, industrial
or commonly owned property (including condominiums)
or multifamily apartment buildings.
2. Any commercial or industrial application, including without
limitation building poles or building timbers in structural
applications or commercial vineyard stakes.
 3. CA used in or as lattice or peeler core landscape
timbers.
 4. SpecialtyitemstreatedwithCAthathasbeenmilledafter
treatment.
 5. CAthatisusedinamannerforwhichitwasnotintended.
6. Any use in any way inconstant with the use identified on
the end tag or stamp that is attached to each piece of CA.
7. Any application other than an above-ground application
when the end tag or stamp specifies the use of the CA
  asabove- ground.Fortheavoidanceofdoubt,suchabove-
ground specified CA must not be installed in such a way
that results in direct contact with the ground.
8. CA used in foundation systems or used in salt water
immersion applications.
 9. Damageresultingfromanycauseotherthanfungaldecay
or termite infestation.
10. Damagescausedbynaturalchangeinphysicalappearance
of wood beyond the control of the treated wood product,
including but not limited to cracking, checking, cupping,
and warping of the wood.
11. Costs associated with the delivery, installation, removal or
reinstallation of CA.
12. Any incidental or consequential damages claimed to be a
result of failure of CA.
13. All refractory species of wood, unless all cuts and bore
holes are coated during construction in accordance with
  AWPA Standard M4 using a copper naphthenate
preservative solution containing a minimum of 1% metallic
copper.
The obligation of the warrantor under this warranty is limited
to replacement of lumber in accordance with the terms of this
warranty. There are no warranties offered by the warrantor other
than those described herein. Nothing in this warranty
shall create additional implied warranties, including
without limitation warranties of merchantability or
tnessforaparticularpurpose.Somestateandlocal
laws vary with regard to duration of implied warranties
and limitations of incidental or consequential damages
containedinsuchimpliedwarranties.Inanyeventthe
warrantor will comply with the laws of the state in which
a l imite d wa r r a nt y is va l i d ate d . CA is n ot a m a inte n a n c e -
free product. Over time, foot traffic, weathering and the
sun’s ultra-violet rays will affect the wood’s surface in
general. To help maximize surface protection and to
keep your wood looking better longer, we recommend
that a surface-applied water repellent be applied every
one to two years.
HOW TO MAKE CLAIMS
Original Consumer-Purchaser must present, to the
warrantor, the original invoice or retailer receipt
showi ng d ate, a m ount , and ite m of CA pre s s u re -t reate d
wood purchased and end tags of wood claimed to
be damaged. When making any warranty claim, you
may be required to send photographs and sections of
damagedwood.Inaddition,thewarrantorreservesthe
right to have a representative inspect and test all wood
claimedtobedamaged.Failuretousethisproductfor
aWarrantableUseimmediatelyvoidsthiswarranty.
To make a claim under this warranty, send your claim
along with the original invoice or retailer receipt showing
dateandlistofPreserveorotherCApressure-treated
wood products purchased with an equivalent number
of end tags or photo of the quality control stamp (if so
stamped)toverifythepurchaseto:
Viance
Attn:ConsumerAffairs
200EWoodlawnRd,Ste350
Charlotte,NC28217-2303
LIFETIME LIMITED WARRANTY
For Certain Residential and Agricultural Uses
The warrantor, Viance LLC (“Viance”), extends this
Limite dWar r a n t ytoanO r igi nalC onsum e rPu rcha s e r (s) 
(as defined below) of wood products pressure treated
totheproperAmericanWoodProtectionAssociation
(“AWPA”) end use retention level solely with copper
azole wood preservatives distributed and sold by Viance
in the United States (“CA”), including Preserve® CA
pressure-treated wood products. “Original Consumer-
Purchasers” shall mean an original purchaser of
CA who is the owner of record of a residential and/
or agricultural property onto which such original
purchaseofCAisinstalled(“RealProperty”);provided
such installation is completed and the CA is used
in compliance with this warranty and all applicable
laws, regulations, codes, legal requirements, AWPA
standards and other standards (“Warrantable Use”).
This warranty is effective from the date of original
purchaseuntiltheOriginalConsumerPurchasersells,
conveysorotherwisetransferstheRealProperty.This
warranty is not transferable.
THIS WARRANTY COVERS:
CA against damage by fungal decay or termite
infestation that makes the wood structurally unfit for the
applicationforwhichitwasused;providedthat(i)such
useisaWarrantableUse;(ii)eachpieceofCAbears
the logo of an inspection agency that is sanctioned by
theAmericanLumberStandardsCommittee;(iii)each
pieceofCAhasaPreserveLifetimeLimitedWarranty
or similar end tag retained by the Original Consumer
Purchaser;or(iv)eachpieceofCAisstampedwiththe
Preserveorsimilarqualitystamp.
The warrantor, within 60 days of validation of a claim
under this warranty, will arrange to exchange the
qualifying damaged CA for new CA of the same type.