User`s guide
96 SGI
®
Altix
®
XE210 User’s Guide
Problems Following Initial System Installation
Problems that occur at initial system startup are usually caused by an incorrect installation
or configuration. Hardware failure is a less frequent cause. If the problem you are
experiencing is with a specific software application, see “Problems with Newly Installed
Application Software”.
First Steps Checklist
• Is AC power available at the wall outlet?
• Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis
and at the AC source.
• Are all cables correctly connected and secured?
• Are the processors fully seated in their sockets on the server board?
• Are all DIMMs fully seated in their sockets on the server board?
• Are all standoffs in the proper location and not touching any components, causing a
potential short?
• Are all add-in PCI boards fully seated in their slots on the server board?
• Are all jumper settings on the server board correct?
• Are all jumper and switch settings on add-in boards and peripheral devices correct?
To check these settings, refer to the manufacturer's documentation that comes with
them. If applicable, ensure that there are no conflict–for example, two add-in boards
sharing the same interrupt.
• Are all peripheral devices installed correctly?
• If the system has a hard disk drive, is it properly formatted or configured?
• Are all device drivers properly installed?
• Are the configuration settings made in Setup correct?
• Is the operating system properly loaded? See the operating system documentation.
• Did you press the system power on/off switch on the front panel to turn the server on
(power on light should be lit)?
• Is the system power cord properly connected to the system and plugged into a
NEMA 5 15R outlet for 100-120V or a NEMA 6-15R outlet for 200-240V ?
• Were all integrated components purchased or obtained from SGI?