User Manual

S3i Product & Service Manual 8
4. Reboot the computer and check the steps 1-3 again.
→ After all if gamepad still can't be seen on the bluetooth window, it may have a hardware
defect, please contact our AS center for immediate service.
When Bluetooth connection, the game play is slow down and frame drop.
This may be due to the overload in CPU resources by your device. please release cache data in the
device.
or the application running at back-ground in your device, clear unwanted background applications.
or it can be generated by the game itself, example is 'Assassin's Creed: Valhalla", which shows a 20-
30 fps drop with BT controller on the trial version, while 'Assassin's Creed: Odyssey" dropped only 5
fps.
To check it if using other gamepad, there is not such issue, please contact us to check it in deep
technically.
I am not able to pair Bluetooth
In a lot of cases, RF interference with WiFi router can cause the problem. Please set WiFi RF band
from 2.4GHz to 5GHz. or manually select unused channel band among 1-13 channels in your WiFi
router setting.
Delete unused BT device from your device BT setting menu, because generally there is limitation of
max BT device connection (example, Galaxy 10, 15 BT device can be paire)
Single Mac ID is recognized as a single BT device. If you switch gamepad mode (for example,
Mapping mode ↔ Android), please delete the previously paired log. This is to avoid confusing one
Mac ID with two-mode.
Windows connection is made correctly, but I am not able to play game
1. Check the mode is in Windows
2. Initializing the connection referring to this link
3. Go to your game setting menu, enable gamepad setting
4. Go to Shaks Windows app, do the key test
5. Check your BT dongle or power feeding
6. Go to BT setting and check BT on status : Mosue, Keyboard, Pen must be "On" connected.