Warranty

1 YEAR VIP Service Guarantee
SharkNinja Operating LLC warrants this product to be free
from defects in materials and workmanship for a period of
one (1) year from the date of the original purchase, when
utilized for normal household use, subject to the following
conditions, exclusions, and exceptions.
If your appliance fails to operate properly while in use under
normal household conditions within the warranty period,
return the complete appliance and accessories, freight
prepaid. For assistance with warranty service options or
customer support, please call Customer Service at 877-
581-7375 or visit www.sharkclean.com.
If the appliance is found to be defective in material or workmanship, SharkNinja Operating
LLC will repair or replace it free of charge. Proof of purchase is required and a fee of
$19.95 will apply to cover the cost of return freight.*
The liability of SharkNinja Operating LLC is limited solely to the cost of the repair or
replacement of the unit at our option. This warranty does not cover normal wear of parts
and does not apply to any unit that has been tampered with or used for commercial
purposes. This limited warranty does not cover damage caused by misuse, abuse,
negligent handling, or damage due to faulty packaging or mishandling in transit. This
warranty does not cover damage or defects caused by or resulting from damages from
shipping or from repairs, service, or alterations to the product or any of its parts that have
been performed by a repair person not authorized by SharkNinja Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal
and/or conventional warranties. The responsibility of SharkNinja Operating LLC warranty,
if any, is limited to the specific obligations expressly assumed by it under the terms of the
limited warranty. In no event is SharkNinja Operating LLC liable for incidental or
consequential damages of any nature whatsoever. Some states/provinces do not permit
the exclusion or limitation of incidental or consequential damages, so the above may not
apply to you.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address,
and phone number with a note giving purchase information, model number, and what you
believe is the problem with the item. We recommend you insure the package (as damage
in shipping is not covered by your warranty). Mark the outside of your package
“ATTENTION CUSTOMER SERVICE”.