User Manual

sharkclean.com
USING THE SHARK IQ ROBOT™
WI-FI TROUBLESHOOTING
• To use the app, your phone must be connected
to a 2.4GHz network. The app will only work on a
2.4GHz network.
• Typical home Wi-Fi networks support both 2.4GHz
and 5GHz.
• Do not use a VPN or a proxy server.
• Make sure Wi-Fi isolation is turned o on the
router.
• If you cannot connect, call 1-888-228-5531.
Get the most out of your Shark IQ Robot™ with these app features:
• Interactive Map
Your robot knows where it is
in your home. Identify rooms
for Room Select.
• Room Select
Send your robot directly to
any room on that floor.
• Recharge and Resume
Use Recharge and Resume to
ensure complete, multi-room
coverage in your home.
• Scheduling
Set cleanings for any time,
any day.
• Control From Anywhere
Wherever you are, you’re in
control of your robot.
• Cleaning Reports
Each time your robot cleans,
your App will generate a
cleaning report.
Search for SharkClean in the app store and download the app to your iPhone
TM
or Android
TM
.
ERROR CODE PROBLEM
! (RED) + Wi-Fi indicator (RED Flashing) Wrong password for Wi-Fi
! (Flashing red) + Wi-Fi (RED) SSID cannot be found, try connecting again
! + Wi-Fi (Flashing RED alternately) Wrong user name or password for your Shark account
! + Wi-Fi (Flashing RED at the same time) Cannot connect to Wi-Fi
USING THE SHARKCLEAN™ APP AND VOICE CONTROLS
SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA
Visit sharkclean.com/app for setup instructions which include how to enable Shark Skill for Amazon Alexa
and using with Google Assistant.
Google Assistant:
“OK Google, tell Shark to start cleaning.”
“OK Google, tell Shark to pause my robot.”
“ OK Google, tell Shark to send my robot to
the dock.”
Amazon Alexa:
“Alexa, tell Shark to start cleaning.”
“Alexa, tell Shark to pause my robot.”
“ Alexa, tell Shark to send my robot to
the dock.”
Please visit sharkclean.com/app or call 1-888-228-5531 for answers to all your app questions.
RUMPELSTILT SKIN
Schedule History
EDIT OPTIONS
MapsControl
Shark
Kitchen
Living Room
Dining Room