Warranty

Limited Warranty – SharkBite® and Cash Acme® Products
What Does This Warranty Cover?
Subject to conditions outlined in this statement, RWC (in the USA, Reliance Worldwide Corporation and in Canada,
Reliance Worldwide Canada Inc.) warrants SharkBite® and Cash Acme® products, when used and installed in accordance
with the requirements set forth below, to be free from defects in material and workmanship for the applicable warranty
period.
How Long Does The Warranty Coverage Last?
Product(s)
Warranty Period
(from the date of sale)
SharkBite® PEX Tubing
Twenty-Five (25) years
SharkBite® Push-Fit Fittings
Twenty-Five (25) years
SharkBite® Brass PEX Barbed-Fittings
Five (5) years
SharkBite® Copper PEX Manifolds
Five (5) years
All other SharkBite® products
Two (2) years
All Cash Acme® products
One (1) year
Proof of purchase is required to validate the warranty period. If proof of purchase is not available, the warranty period
shall default to the date of manufacture for each product. NOTE: Warranty is applicable to product installed in the
country it was purchased.
What Are The Conditions Of This Warranty?
1. All products must be installed in accordance with all applicable codes and in accordance with any local, state,
provincial or federal requirements.
2. The installing contractor must use construction techniques compliant with applicable codes to install the range of
products and use the product(s) within the design parameters specified in any installation guidelines and
technical notes for the applicable system. This shall include field pressure testing prior to concealing with
concrete or by other means.
3. Products must not be installed in a system that may operate at temperatures or at pressures that exceed the
printed rating on the product, packaging or installation instructions.
4. Evidence of tampering, mishandling, neglect, accidental damage, freeze damage or unauthorized modifications or
repairs that cause damage to RWC warranted products void any warranty coverage of those particular products.
It is expressly understood that failure as a result of any freezing fluids within the pipes does not constitute a
defect in material or workmanship and shall not be covered by this warranty.
5. Although RWC provides a plumbing system to facilitate a complete installation, other manufacturers tubing
and/or fittings may be installed in any given installation provided manufacturing of the tubing and/or fittings
demonstrates compliance with the applicable ASTM standards, and the product has been certified by a
recognized third-party testing agency. The RWC product in the given installation will continue to be covered
under this warranty. NOTE: RWC will be responsible only for proven defects in material or workmanship in RWC
products. Problems in products manufactured by another company should be reported to that manufacturer.
How Do You Get Service?
In order to be eligible for service under this warranty you must return the defective product (with shipping charges
prepaid) to the original place of purchase. You also must include the model number of the product, the original date of
purchase, proof of purchase and the nature of the problem. Products returned without shipping charges prepaid will be
refused. For questions or inquires to the Manufacturer, in the U.S. call 1-877-700-4242 and in Canada 1-888-820-0120.