Buying Guide

ManualsBrandsSHARKBITE ManualsBall ValvesProLock 3/4 in. Push-to-Connect Plastic Shut Off Valve (2-Pack)

sharkbite.com

What does this warranty cover?

Subject to conditions outlined in this statement, RWC (in the USA, Reliance Worldwide

Corporation and in Canada, Reliance Worldwide Corporation (Canada) Inc.) warrants to

owners of real property in the United States and Canada that SharkBite and Cash Acme

products, when used and installed in accordance with the requirements set forth, shall

be free from defects in material and workmanship for the applicable Warranty Period.

This Limited Warranty is in eect for installations made after January 1, 2018 and is

applicable to products installed in the country in which they were purchased.

Proof of purchase is required to validate the Warranty Period. If proof of purchase

is not available, the Warranty Period commencement shall default to the date of

manufacture for each product. If the product suspected of a defect does not have a

clear date of manufacture on it, a proof of purchase will be required.

What are the conditions of this warranty?

1. All products must be installed in accordance with all then applicable codes,

good plumbing practice, in accordance with any local, state, provincial or federal

requirements, and installed in a potable water or radiant heating application

unless a non-potable water service is speciﬁcally allowed for in the pertinent

product literature.

2. The installer must use construction techniques compliant with then applicable

codes to install the product and use the product within the design parameters

speciﬁed in any installation guidelines and technical notes for the applicable

system. This shall include ﬁeld pressure testing prior to concealing with concrete

or by other means and wrapping any brass ﬁtting when buried. Failure to install

RWC products according to manufacturer’s installation instruction will void all

applicable warranties and may result in severe water damage.

3. Products must at all times be used in a manner consistent with their intended use

and be used in installations and environments acceptable to their material and

design speciﬁcations, including not being installed in a system that may operate at

temperatures or at pressures that exceed the approved ratings which can be found

on the product, packaging or installation instructions.

4. Additional product speciﬁc conditions of this Limited Warranty and the Warranty

Period are documented in the section entitled “HOW LONG DOES THE LIMITED

WARRANTY COVERAGE LAST AND WHAT OTHER SPECIFIC CONDITIONS EXIST

FOR EACH PRODUCT?”.

5. Without limiting the foregoing, this Limited Warranty does not apply and you do

not have a right of reimbursement if the product failure or resulting damage is

caused by: (a) evidence of tampering, mishandling, neglect, abuse, accidental

damage, freeze damage (it is expressly understood that failure as a result of

any freezing ﬂuids within the pipes does not constitute a defect in material

or workmanship and shall not be covered by this warranty) or unauthorized

modiﬁcations or repairs that cause damage to warranted products; (b) exposure

to harmful, unauthorized, or unanticipated chemicals or substances or corrosive

water conditions; (c) exposure to ultraviolet light; (d) faulty installation including

failure to follow proper burial instructions; (e) damage from abnormal operating

conditions including exposure pressures and temperatures beyond the speciﬁed

operating range; (f) failure to properly test and pass common testing methods

(including pressure testing) after the installation and before the product or system

is put in service; (g) components not manufactured or sold by RWC; or (h) acts of

nature such as earthquakes, ﬁre, ﬂood or lightning.

6. Although RWC provides a plumbing system to facilitate a complete installation,

other manufacturers pipe and/or ﬁttings may be installed in any given installation

provided manufacturing of the pipe and/or ﬁttings demonstrates compliance

with the applicable ASTM/CSA standards, and the product has been certiﬁed bya

recognized third-party testing agency. The RWC product in the given installation

will continue to be covered under this Limited Warranty although limits on

Warranty Period may apply. RWC will be responsible only for proven defects in

material or workmanship in RWC products. Problems in products manufactured by

another company should be reported to that manufacturer.

How do you get service?

In order to be eligible for service under this Limited Warranty you must return the

defective product to RWC for inspection and testing within thirty (30) days after

detection of alleged failure or defect occurring within applicable Warranty Period

(with shipping charges prepaid) to the original place of purchase. If the alleged defect

involves a connection or joint with a RWC product, the ﬁtting must be returned with a

section of the pipe still inserted. You must include the model number of the

product (if available), the original date of purchase, proof of purchase and

the nature of the alleged product failure or defect. Products returned without

shipping charges prepaid will be refused. For questions or inquiries, in the U.S.

call 1(877)700-4242 and in Canada 1(888)820-0120.

What will RWC do?

If, after inspection, we ﬁnd that a product covered by this Limited Warranty

has failed due to a defect in material or workmanship during the speciﬁed

Warranty Period, we will repair or replace, at our sole option, free of charge,

the defective product during normal working hours and through a place of

business as determined by RWC.

Notwithstanding anything to the contrary in this Limited Warranty, if RWC

determines that any damages to the real property in which a defective

product was installed were the direct result of a leak or failure caused by a

defect in material or workmanship in any RWC product covered by this Limited

Warranty and occurring within the ﬁrst ten years after date of purchase or

during the applicable Warranty Period, whichever is shorter, and if reasonable

steps were taken to promptly limit or stop the eects of such leak or failure

as soon as it was discovered, then RWC will reimburse the property owner for

the reasonable costs of repairing or replacing such damaged real property to

include ﬂooring, drywall and painting and other real property damaged by the

leak directly caused by the allegedly defective RWC product when the RWC

SharkBite Connection System product was installed by a licensed professional

plumbing contractor. Except as speciﬁed above or otherwise speciﬁcally

authorized in writing by RWC, RWC shall not pay for any costs or expenses

for transportation, relocation, labor, repairs or any other work associated

with removing and/or returning failed or defective products or installing

replacement products.

This shall constitute the sole and exclusive remedy for any defective product.

What does this limited warranty not cover?

RWC shall not be responsible for any other incidental, indirect, contingent,

special or consequential damages, including without limitation, economic

loss, lost proﬁts or the cost of repairing or replacing other property which

is damaged if these warranted products do not work properly, other costs

resulting from labor charges, delays, vandalism, negligence, fouling caused by

foreign material, damage from adverse water conditions, adverse chemical

environments, or

any other circumstances over which RWC has no control. This limitation

applies even if RWC could have foreseen or has been advised of the possibility

of these damages. This Limited Warranty shall be invalidated by any abuse,

misuse, misapplication or improper installation of the product. Any remaining

warranty coverage may not be assigned or transferred after the period ending

ten years following the installation. RWC does not guarantee or in any way

warrant the integrity or workmanship of the contractor/installer.

Miscellaneous

Some States/Provinces do not allow limitations on how long an implied

warranty lasts, and some States/Provinces do not allow the exclusion or

limitation of incidental or consequential damages. Therefore, the above

limitations may not apply to you. This Limited Warranty gives you speciﬁc legal

rights, and you may have other rights that vary from State/Province to State/

Province. You should consult applicable State/Provincial laws to determine

your rights.

SO FAR AS IS CONSISTENT WITH APPLICABLE STATE/ PROVINCIAL/

FEDERAL LAW, THE EXPRESS WARRANTY SET FORTH HEREIN IS THE

ONLY WARRANTY GIVEN BY RWC WITH RESPECT TO THE SHARKBITE

AND CASH ACME

PRODUCTS AND RWC MAKES NO OTHER WARRANTIES,

EXPRESSED OR IMPLIED, AND HEREBY SPECIFICALLY DISCLAIMS ALL OTHER

WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE.

This Limited Warranty and any claims arising from breach of contract, breach

of warranty, tort, or any other claim arising from sale or use of RWC’s products

shall be governed and construed under the laws of the State of Georgia. No

action on the part of RWC under this Limited Warranty shall be construed as

an admission of liability of that the product is not ﬁt for its intended use.

SharkBite

, Cash Acme

, HoldRite

, John Guest

Products

Limited Warranty