How to Guide

36
WARRANTY
LIMITED WARRANTY
SharkBite
®
And Cash Acme
®
Products
WHAT DOES THIS WARRANTY COVER?
Subject to conditions outlined in this statement, RWC (in the USA, Reliance
Worldwide Corporation and in Canada, Reliance Worldwide Corporation
(Canada) Inc.) warrants to owners of real property in the United States and
Canada that SharkBite
®
and Cash Acme
®
products, when used and installed
in accordance with the requirements set forth below, to be free from defects in
material and workmanship for the applicable Warranty Period. This Limited
Warranty is in effect for installations made after July 1, 2015 and is applicable to
product installed in the country it was purchased.
Proof of purchase is required to validate the warranty period; if proof of
purchase is not available, the warranty period shall default to the date of
manufacture for each product.
WHAT ARE THE CONDITIONS OF THIS WARRANTY?
1. All products must be installed in accordance with all then applicable
codes, good plumbing practice, in accordance with any local, state,
provincial or federal requirements, and installed in a potable water or
radiant heating application unless a non-potable water service is
specifically allowed for in the pertinent product literature.
2. The installing contractor must use construction techniques compliant with
then applicable codes to install the range of products and use the
product(s) within the design parameters specified in any installation
guidelines and technical notes for the applicable system. This shall include
field pressure testing prior to concealing with concrete or by other means.
Failure to install RWC products according to manufacturer’s installation
instruction will void all applicable warranties and may result in severe
water damage. Installation of RWC’s SharkBite
®
EvoPEX Evolutionary
PEX Push Fittings must be completed by a licensed plumbing contractor.
3. Products must not be installed in a system that may operate at
temperatures or at pressures that exceed the printed rating on the
product, packaging or installation instructions.
4. Without limiting the foregoing, this Limited Warranty does not apply if
the product failure or resulting damage is caused by: (a) evidence of
tampering, mishandling, neglect, accidental damage, freeze damage (it
is expressly understood that failure as a result of any freezing fluids
within the pipes does not constitute a defect in material or workmanship
and shall not be covered by this warranty) or unauthorized modifications
or repairs that cause damage to RWC warranted products; (b) exposure
to harmful, unauthorized, or unanticipated chemicals or substances or
corrosive water conditions; (c) exposure to ultraviolet light; (d) faulty
installation including failure to follow proper burial instructions;
(e) damage from faulty operating conditions; (f) components not
manufactured or sold by RWC; and (g) acts of nature such as
earthquakes, fire, flood or lightning.
5. Although RWC provides a plumbing system to facilitate a complete
installation, other manufacturers pipe and/or fittings may be installed in any
given installation provided manufacturing of the pipe and/or fittings
demonstrates compliance with the applicable ASTM/CSA standards, and
the product has been certified by a recognized third-party testing agency.
The RWC product in the given installation will continue to be covered
under this Limited Warranty although limits on Warranty Period may apply.
RWC will be responsible only for proven defects in material or
workmanship in RWC products. Problems in products manufactured by
another company should be reported to that manufacturer. RWC does not
warrant the integrity or workmanship of the contractor/installer.
HOW DO YOU GET SERVICE?
In order to be eligible for service under this Limited Warranty you must
return the defective product within thirty (30) days after detection of
alleged failure or defect occurring within applicable warranty period (with
shipping charges prepaid) to the original place of purchase. You also
must include the model number of the product, the original date of
purchase, proof of purchase and the nature of the problem. Products
returned without shipping charges prepaid will be refused. For questions
or inquiries to the Manufacturer, in the U.S. call 1-877- 700-4242 and in
Canada 1-888-820-0120.
WHAT WILL RWC DO?
If, after inspection, we find that a product covered by this limited warranty
has failed due to a defect in material or workmanship during the
specified warranty period, we will repair or replace, at our sole option,
free of charge, the defective product during normal working hours and
through a place of business as determined by RWC. This shall constitute
the sole and exclusive remedy for any defective product.
WHAT DOES THIS LIMITED WARRANTY NOT COVER?
RWC shall not be responsible for any incidental, indirect, contingent,
special or consequential damages, including without limitation, lost
profits or the cost of repairing or replacing other property which is
damaged if these warranted products do not work properly, other costs
resulting from labor charges, delays, vandalism, negligence, fouling
caused by foreign material, damage from adverse water conditions,
adverse chemical environments, or any other circumstances over
which RWC has no control. This limitation applies even if RWC could
have foreseen or has been advised of the possibility of these damages.
This Limited Warranty shall be invalidated by any abuse, misuse,
misapplication or improper installation of the product.
HOW DOES STATE/PROVINCIAL LAW APPLY?
Some States/Provinces do not allow limitations on how long an implied
warranty lasts, and some States/Provinces do not allow the exclusion or
limitation of incidental or consequential damages. Therefore, the above
limitations may not apply to you. This Limited Warranty gives you the
specific legal rights, and you may have other rights that vary from
State/Province to State/Province. You should consult applicable
State/Provincial laws to determine your rights.
SO FAR AS IS CONSISTENT WITH APPLICABLE STATE/
PROVINCIAL
/
FEDERAL LAW, THE EXPRESS WARRANTY SET FORTH HEREIN IS
THE ONLY WARRANTY GIVEN BY RWC WITH RESPECT TO THE
SHARKBITE
®
AND CASH ACME
®
PRODUCTS AND RWC MAKES NO
OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY
SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
10/9/2015