Owner's Manual

For Assistance 398
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Fromhome,touch >Settings >More...>Mobile networks>Data enabled.
Answer 5:Isadisabledaccesspointset?Toresettoinitialsettings:
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Fromhome,touch >Settings >More...>Mobile networks>Access Point
Names> >Reset to default.
Question:Batterylevelgoesdownquickly.
Answer:Areyouwheresignalisweakorhavebeenoutofserviceareaforalongperiod?
Callingwheresignalisweakorbeingoutofserviceareausesalotofbattery.
Answer:Yourphone’susabletimeisdecreasedbyfrequentlyusingflashor
functions/operationsthatemitsound,frequentlyusingdatacommunication,etc.withexternal
devices,increasingthescreenbrightness,orsettinglongtimesforthescreen,etc.toremainlit.
Question:Cannotinstallapplications.
Answer:ApplicationscannotbeinstalledwithonlyalittlefreespaceonthephoneorSDcard.
Tocheckfreespace,seeStorageSettings.
Answer:Applicationsnotsupportedbyyourphonecannotbeinstalled.
Question:Screendimsquickly.
Answer:Thescreenautomaticallydimswhenthephonebecomeswarm.Thescreenreturnsto
itsoriginalbrightnessoncethephonecoolsdown.
Question:Cannotunlockscreen.
Answer:Ifyourphonefreezesoryoucannotoperateit,youcanforceyourphonetoturnoff.
TouchandholdthePowerkeyfor8secondsormore.
l ReleasethePowerkeyonceyourphonevibrates.Yourphoneturnsoff.
Question:Cannotcharge/chargingtakestime.
Answer:IsthemicroUSBplugontheACadapterconnectedfirmlytothephone?Removethe
microUSBplugandconnectitagain.
Answer:IstheACadapterpluggedinfirmlytoastandardelectricaloutlet?UnplugtheAC
adapterandplugitinagainfirmly.
Answer:Areyouusinganon-specifiedACadapter?AlwaysuseaspecifiedACadapter.Using
anon-specifiedACadapternotonlypreventscharging,butmayalsoaffecttheinternalbattery.
Answer:IstheLEDblinking?Theinternalbatteryisnotbeingcharged.UseaspecifiedAC
adaptertorecharge.
Answer:IsthemicroUSBplugontheACadaptersoiled?Cleantheterminalswithaclean,dry
swabandrechargeagain.