NCR EasyPoint 7401 Release 2.
The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR RealPOS, NCR RealPrice, NCR RealScan, NCR EasyPoint and NCR FastLane are either registered trademarks or trademarks of NCR Corporation in the United States and/or other countries. MicroTouch is a registered trademark of MicroTouch. NCR and EasyPoint are registered trademarks of NCR Corporation. Novell and Netware are registered trademarks of Novell, Inc.
i Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Warnings Servicing This product does not contain user serviceable parts. Servicing should only be performed by a qualified service technician. Fuse Replacement Caution: For continued protection against risk of fire, replace only with the same type and ratings of fuse.
ii Attention: Il y a danger dʹexplosion sʹil y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou dʹun type recommandé par le constructeur. Mettre au rébut les batteries usagées conformément aux instructions du fabricant. Battery Disposal (Switzerland) Refer to Annex 4.10 of SR814.013 for battery disposal. IT Power System This product is suitable for connection to an IT power system with a phase‐to‐phase voltage not exceeding 240 V.
iii Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment‐grounding conductor and a grounding plug. The plug must be plugged into a matching outlet that is properly installed and grounded in accordance with all local codes and ordinances.
iv References • NCR EasyPoint 7401 Hardware Service Guide (B005‐0000‐1341) • NCR EasyPoint 7401 Site Preparation Guide (B005‐0000‐1255) • NCR EasyPoint 7401 Interface Guide (B005‐0000‐01405) • NCR EasyPoint 7401 ATX 38 Printer User’s Manual (B005‐0000‐1454) • NCR EasyPoint 7401/7454 Retail Terminal Parts Identification Manual (B005‐0000‐1072) • NCR FitClient Software Userʹs Guide (B005‐0000‐1235) • NCR EasyPoint 7401 Migration Guide (B005‐0000‐1500) • NCR Retail Platform Software Terminal Ut
v Table of Contents Chapter 1: 7401‐2xxx/3xxx Product Overview Introduction ........................................................................................... 1‐1 Serial Number/Model Number Label ................................................ 1‐2 Fixed‐Angle Mount Label ............................................................. 1‐2 Tilt‐Mount Label............................................................................. 1‐3 Model Numbers....................................................
vi Touch Screen Controller.......................................................... 1‐18 Processor Board Connectors................................................... 1‐19 NCR Retail Specific Hardware............................................... 1‐20 Board BIOS................................................................................ 1‐25 Operator Display .......................................................................... 1‐29 LCD Adapter Board...............................................
vii Compact Flash (Optional)....................................................... 1‐39 USB RS‐232 Port Server ........................................................... 1‐40 Integrated CD‐ROM Drive (Tilt Mount Model) .................. 1‐41 Additional Connectors (Pentium III Board) ............................. 1‐42 Compatibility....................................................................................... 1‐43 LAN Communications.................................................................
viii Ethernet 10/100Base‐T LAN Communications ...................... 2‐8 Wireless LAN Communications ............................................ 2‐10 Universal Serial Bus ................................................................. 2‐11 Serial Ports ................................................................................ 2‐11 Hardware Monitor................................................................... 2‐12 PCI Expansion Header ...........................................................
ix Internal Speaker ....................................................................... 2‐29 POS Connector Board.............................................................. 2‐29 USB Camera .............................................................................. 2‐29 Motion Sensor........................................................................... 2‐30 Power/Status LED .................................................................... 2‐30 Power OK LED ..................................
x 7401‐K590 Self‐Service Printer................................................ 3‐15 Installing a Cash Drawer............................................................. 3‐16 Installing a Second Cash Drawer........................................... 3‐17 Installing PC Cards ...................................................................... 3‐18 Mounting a Fixed‐Angle Mount Terminal...................................... 3‐21 7401‐K522 Pedestal Mount.....................................................
xi Calibration Using MicroTouch (Windows) .............................. 3‐56 Calibration Using Microcal (DOS) ............................................. 3‐58 Calibration From the BIOS .......................................................... 3‐59 Summary ................................................................................... 3‐60 Out‐of‐Box Failures ...................................................................... 3‐60 Chapter 4: 7401‐4xxx Hardware Installation Introduction ..........
xii Mounting Procedures .................................................................. 4‐18 Accessing the Mounting Screws ............................................ 4‐20 Installing a 7401‐4xxx on the EasyPoint 45 Pedestal...................... 4‐21 4055 Uninterruptible Power System (UPS) ..................................... 4‐22 Installing the UPS ......................................................................... 4‐22 Installing the Power Mon II® Software ....................................
xiii Setting Boot Options ...................................................................... 5‐6 Allocating Interrupts...................................................................... 5‐7 Restoring Factory Settings............................................................. 5‐7 BIOS Default CMOS Values (7401‐22xx/35xx/45xx BIOS Version 2.2.1.x)................................................................................ 5‐8 Main Values ..........................................................
xiv Interrupts (7401‐21xx/31xx BIOS Version 1.5.0.4 ‐ Discontinued)................................................................................ 5‐31 Memory Map (7401‐21xx/31xx BIOS Version 1.5.0.4 ‐ Discontinued)................................................................................ 5‐32 Chapter 6: Operating System Recovery Introduction ........................................................................................... 6‐1 Prerequisites .................................................
xv NCR 7401‐21xx/31xx NT Operating System Recovery Software (Version 01.04.01.00) ..................................................... 6‐22 NCR 7401‐4xxx NT Operating System Recovery Software (Version 02.05.00.02)...................................................................... 6‐24 NCR 7401‐22xx/25xx/32xx/35xx Win98 Operating System Recovery Software (Version 02.03.00.01).................................... 6‐26 NCR 7401‐21xx/31xx Win98 Operating System Recovery Software (Version 01.01.00.00) ......
xvi Appendix B: Feature Kits 7401 Kits..........................................................................................
xvii Revision Record Issue Date Remarks A Aug 00 First issue (separated 7401 and 7454 sections out of B005‐0000‐1069) B Feb 01 Updated to Release 2.2 Removed hardware service information from this document which was previously called the 7401 Web Kiosk Hardware Installation and Service Guide (B005‐ 0000‐1254) and renamed it the 7401 Web Kiosk Hardware Userʹs Guide (B005‐0000‐1254).
xviii Radio Frequency Interference Statements Federal Communications Commission (FCC) Information to User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
xix IEC & EN Laser Product Label CAUTION: Laser radiation when open and interlock defeated. DO NOT STARE INTO BEAM. This laser module does not comply with 21CFR1040. USE ONLY AS A Component. (Label is attached to laser module inside the cabinet.) Class IIa Producto Laser. Tratè Class IIa Laser Product. Appareil à Laser de classe IIa Avoid Long-term Viewing Eviter Toute Exposition Prolongèe De no ver directamente èl Rayo of Direct Laser Light. de la vue à la lumiè re laser directe.
xx Declaration of Conformity Manufacturer's Name NCR Corporation Manufacturer's Address NCR Corporation Retail Solutions Division – Atlanta 2651 Satellite Boulevard Duluth, GA 30096‐5810 Type of Equipment Information Technology Equipment Model Number Class 7401‐2xxx and 7401‐3xxx Electrical Ratings (Input) 100‐120 V/200‐240 V, 2.0 A/1.
Chapter 1: 7401-2xxx/3xxx Product Overview NCR Tilt Mount Fixed-Angle Mount 18289 Introduction The NCR EasyPoint 7401 is an interactive touch screen terminal with retail functionality that supports a variety of kiosk and self‐service applications. The 7401 is housed in an integrated, compact cabinet and can be tilt mounted, fixed‐angle mounted or flush mounted. The major hardware features of the 7401 are a 12.
1-2 Chapter 1: 7401-2xxx/3xxx Product Overview Serial Number/Model Number Label The unitʹs serial number, model number, tracer number, and date of manufacture are included on a label on the back of the Core Module. Refer to following sections for additional information. The serial number is repeated on the non‐MSR side of the Core Module. Fixed-Angle Mount Label To view the label: • For non‐hinged mounts, remove the Core Module from the mount.
Chapter 1: 7401-2xxx/3xxx Product Overview Tilt-Mount Label To view the label, tilt the Core Module and remove the cable cover.
1-4 Chapter 1: 7401-2xxx/3xxx Product Overview Model Numbers The following table identifies 7401 terminal models. Model Description 7401‐2212 Standard Model ‐ 12.1‐inch Capacitive Touch LCD, Ethernet Cable 7401‐3212 Scanner Model ‐ 12.1‐inch Capacitive Touch LCD, Integrated Fixed Angle Mount, and Ethernet Cable (Uses 1 RS‐232 Port for Scanner) 7401‐2622 Bundled Model ‐ 12.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-5 Hardware Modules Base Unit • Processor Board − Pentium III/Celeron processor − SVGA chipset (12‐inch monitor) − XGA chipset (15‐inch monitor) − MPEGII chipset − 1 MB Flash BIOS (not CMOS) − Four RS‐232 ports (two optionally powered) − 10/100BaseT Ethernet LAN chipset, Wake‐on‐LAN support, and RJ‐45 port − PC Audio with an internal mono speaker − SoundBlaster 16 compatible audio chipset − Two USB type A ports − PS/2 keyboard port − Exte
1-6 Chapter 1: 7401-2xxx/3xxx Product Overview • POS Connector Board − Cash drawer port (supports two drawers via a Y‐cable) − Internal parallel port (dedicated to the optional customer display) − Microphone • 12.1‐inch Operator Display – active capacitive touch LCD • 15‐inch Operator Display – active LCD with capacitive or resistive touch • 2.
Chapter 1: 7401-2xxx/3xxx Product Overview • 64/128/256 MB memory • Cash drawers • − 2113 Cash Drawer (modular) − 2189 Cash Drawer (modular) − 2260 Cash Drawer (modular) − Dual cash drawer cable Printers: − 7158 Thermal Receipt/Impact Printer − 7167 Thermal Receipt/Impact Printer − 7194 Thermal Receipt Printer − 7197 Thermal Receipt Printer − Remote printer cables − Signal extenders for remote printers • 7401‐K590 Self‐Service Printer • 7401‐K580 Self‐Service Printer (Discontinu
1-8 Chapter 1: 7401-2xxx/3xxx Product Overview Terminal Components not Supported It is important to note that the terminal does not support the following components. Not Supported Alternative Implementation CMOS for hard totals, logs, and tallies Hard disk, flash disk, or server storage Removable media, e.g.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-9 System Configuration Diagram 7892 7837 2010 Coin Dispenser 7401 Keyboard 2336-K008 7194 RS232 (4) 2 Optionally Powered 7158 Note: 7194 and 7158 are available in both RS-232 and USB. 7401-K580/K590 PS/2 KBD VGA Processor Board USB POS Connector Bd.
1-10 Chapter 1: 7401-2xxx/3xxx Product Overview Kit Configuration Diagram 7401 w/K590 7401-2xxx 7401-3xxx 2336-K037 2336-K052 K542 F501 F502 K533 F/K059 F521 F511 F512 F101 F504 F505 F200 K540 F201 K536 K543 K530 K535 K523 K525 F/K590 K534 18318d-P
Chapter 1: 7401-2xxx/3xxx Product Overview 1-11 Hardware Module Descriptions Processor Board Processor/Chip Set The terminal uses an Intel architecture processor, which permits it to leverage existing software drivers and applications, as well as provide the greatest flexibility in choosing an operating system. This provides several other advantages: • Capable of SW MPEG‐1 or MPEG‐2 playback at 30 frames per second with 22 kHz stereo audio (may be limited by OS constraints).
1-12 Chapter 1: 7401-2xxx/3xxx Product Overview Release 2.0 – 2.4 • Intel Pentium III 500 MHz or 700 MHz Processor, or Intel Celeron 450 MHz, 550 MHz, or 600 MHz Processor (µPGA package) used with the Intel 440BX PC chipset. The 440BX chipset consists of the 82440BX System Controller (North Bridge chip), also called the MTXC, and the 82371AB (South Bridge chip), also called the PIIX4.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-13 The LCD back lighting is also software controlled. In addition to OFF and ON modes, a dimmed mode is supported in the hardware to allow increased tube life. If appropriate software drivers are loaded, full brightness is restored when touched, motion detection (Motion Sensor section), or an application request (i.e., to play promotional material on a preset schedule).
1-14 Chapter 1: 7401-2xxx/3xxx Product Overview 100Base‐T is wired identically to 10Base‐T, except that the twisted pair cable must be Category 5 and the hubs must permit 100 or 10/100 MB/s operation. Although 10Base‐T will operate on Category 3 twisted pair, or NCR ʺ747ʺ cable, an upgrade to Category 5 is required for 100Base‐T. A customer desiring to use the terminal in an existing 10Base‐T environment can do so and simply run at 10 MB.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-15 Wireless LAN Communications When a wired Ethernet connection is not desired, a wireless LAN adapter may be installed in the PCMCIA socket. This requires that the PCMCIA daughter‐card feature be installed. A wireless LAN used in the terminal must meet the following requirements: • Integrated antenna that meets the requirements of PCMCIA (PC Card) Extended Type 2 card definition (a maximum of 5‐cm additional length).
1-16 Chapter 1: 7401-2xxx/3xxx Product Overview The wired Ethernet connection is not certified for use in configurations where a wireless adapter is installed. Universal Serial Bus Two USB Type‐A ports are provided on the terminal. USB Host Controller support is provided in hardware on the Processor Board. Note: Third party USB peripherals require support from the operating system, which is currently limited to Windows 2000 and Windows Xpe.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-17 Port 2 shares hardware resources with the IRDA connection; if IRDA is in use, Port 3 is not available. RS-232 DB-9 Male Connector Pinout Pin 1 2 3 4 5 6 7 8 9 Port A Port B DCD RXD TXD DTR GND DSR RTS CTS RI or +12* DCD RXD TXD DTR GND DSR RTS CTS RI * If Port 1 or 3 are powered, pin 9 will be +12 V.
1-18 Chapter 1: 7401-2xxx/3xxx Product Overview Audio The base unit has SoundBlaster‐compatible audio. Wave table synthesis is not supported. FM synthesis and MIDI are supported in the hardware, but requires software driver support to function. Higher quality integrated stereo speakers may be added as an option to the terminal. The amplifier is located on the Processor Board; the speaker output is provided on a header that receives the harness from the speaker module.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-19 In order to save an RS‐232 port, the touch data is delivered to the system through the mouse interface. This requires a mouse‐aware touch device driver for the appropriate OS. When the system is operating in the dimmed display mode, touch activity can restore full brightness if instructed by software to do so. When system is in low power mode, touch activity can generate the mouse port interrupt (IRQ12).
1-20 Chapter 1: 7401-2xxx/3xxx Product Overview Flash Disk Interface (Discontinued) The Release 2.0 – 2.5 processor boards provide support for a flash disk array in the form of an M‐Systems DiskOnChip. A 32‐pin socket is provided for this feature. The flash disk must be installed and enabled in BIOS Setup. This feature is not available on Release 2.5 processor boards. NCR Retail Specific Hardware The Processor Board contains logic that provides support for the custom retail interface.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-21 Cash Drawer I/O Port Bit Definition: Bit # Description Bit = 1 Bit = 0 7 Solenoid B Control Turns off solenoid output Activates solenoid output 6 Solenoid A Control Turns off solenoid output Activates solenoid output 5 Reserved Reserved Reserved 4 Reserved Reserved Reserved 3 Solenoid B Status Solenoid B output active Solenoid B output inactive 2 Solenoid A Status Solenoid A output active Solenoid A output inactive 1 Reserved Reserved
1-22 Chapter 1: 7401-2xxx/3xxx Product Overview Power LED The Processor Board provides support for an external power LED through the onboard Motion/Power LED connector. This LED is controlled through the SMC 37C935 GPIO pins. Once the SMC chip is programmed to support the Power LED function on GPIO pin 13, the LED will be turned ʺonʺ anytime all power to the Processor Board is good. The systemʹs power management software has the option to turn the LED off indicating the system is in a power‐managed mode.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-23 The processor also supports VESA standards such as the VESA DPMS protocol to place a DPMS compliant monitor into power savings modes. Release 2.5 processor boards with the Lynx 3DM/3DM+ chip support the following DirectX 6 Direct Draw and Direct 3D graphics functions.
1-24 Chapter 1: 7401-2xxx/3xxx Product Overview Resolutions Supported Resolution Colors Max Vfreq 800x600x8bpp 256 85 Hz 800x600x16bpp 64 k 85 Hz 800x600x24bpp 16 M 85 Hz Colors Supported Resolution 256 Colors (8-Bit) 65,000 Colors (16-Bit) 16.7 M Colors (24-Bit) 800x600 512 k 1 MB 2 MB Dual Displays The Summa II Motherboard (Release 2.5) is dual display (LCD and CRT) capable.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-25 Board BIOS Processor boards use a Phoenix BIOS, which is stored in Flash ROM and easily upgraded through the network connection or serial port. The Flash EEPROM also contains the Setup utility, Power‐On Self Tests (POST), and APM 1.2 (Release 2.0‐2.4) or ACPI 2.0 (Release 2.5). The boards also supports system BIOS shadowing, permitting the BIOS to execute from onboard write‐protected DRAM.
1-26 Chapter 1: 7401-2xxx/3xxx Product Overview BIOS Upgrades Flash memory makes distributing BIOS upgrades easy. A new version of the BIOS can be installed from the hard disk, network or through a serial port. The disk‐based Flash upgrade utilities, Phlash.exe and WinPhlash,exe, ensure the upgrade BIOS extension matches the target system to prevent accidentally installing a BIOS for a different type of system.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-27 When in Stand By mode, the Processor Board reduces power consumption by using the processor System Management Mode (SMM) capabilities and also spinning down hard drives and turning off VESA DPMS compliant monitors. During setup, the user may select which DPMS mode (Stand By, Suspend, Auto, or Off) is sent to the monitor.
1-28 Chapter 1: 7401-2xxx/3xxx Product Overview ACPI provides similar modes of operation as APM. The 7401 hardware supports four Power Management States. State Characteristics OFF AC power is not present. All RAM contents are lost. ON Power is on and fully supplied to all 7401 components. The display and touch panel are active. The CPU may be fully on or be in chip standby mode. This is transparent to the user and the application.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-29 Operator Display NCR Tilt Mount Fixed-Angle Mount 18289 The 7401‐2xxx and 3xxx have either a 12.1‐inch TFT (active matrix) or a 15‐inch TFT. LCD Adapter Board The signals from the LCD header on the Processor Board are brought to the LCD on a harness.
1-30 Chapter 1: 7401-2xxx/3xxx Product Overview A fuse located on the Inverter Board protects power to the inverter. This fuse protects the system from damage in the event of a Backlight or Inverter Board fault. The fuse is not field replaceable; if it blows, the safety characteristics of one or more components on the Inverter Board may have been compromised and the Inverter Board should be replaced.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-31 Features Magnetic Stripe Reader A single 3‐track analog MSR is available as a feature, supporting ISO format cards. When the MSR is not desired, a filler piece for the MSR section is included to make the unit appear uniform.
1-32 Chapter 1: 7401-2xxx/3xxx Product Overview Printer Options The sections that follow provide an illustration and brief description of the available printer options. 7401-K590 Self-Service Printer The K590 Printer is a self‐service, fast, silent, thermal printer that provides ʺunattended printing.ʺ The printer is housed in a secure cabinet that does not allow customer access to the paper while it is printing. It can print text, graphics and bar codes. It prints on paper that is 80 mm, 82.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-33 7158 Printer The 7158 Printer is extremely fast, quiet, and reliable point‐of‐sale device. It consists of two specialized printers in one compact package: a thermal printer on top that prints receipts, and an impact slip printer in front to print on forms and checks that you insert. It receives its power from an external power supply, can be connected through a USB or serial port, and has a connector for cash drawers.
1-34 Chapter 1: 7401-2xxx/3xxx Product Overview 7194 Printer The 7194 Printer is a high speed, high‐resolution printer, capable of both text and graphics printing. It offers direct thermal printing in a receipt station. It receives its power from an external power supply, can be connected through a USB or serial port, and has a connector for cash drawers. 16437 7197 Printer The NCR 7197 Printer is a fast, quiet, relatively small and very reliable multi‐function printer.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-35 Other Integrated Devices and Indicators Hard Disk Drive A 2.5‐inch IDE hard disk is available to support Windows NT. The drive is the standard type that is used by notebook PCs. Reset Switch As a last resort, the Reset Switch can be used to reboot the system if the software reset port mechanisms fail. The switch is on the connector row at the bottom of the enclosure.
1-36 Chapter 1: 7401-2xxx/3xxx Product Overview Internal Speaker The Internal Speaker is connected to the PC speaker output of the system chipset, not to the audio subsystem. It is connected to the Processor Board via a harness and mounted inside the Processor Board enclosure. POS Connector Board The POS Connector Board is a small daughter board that mounts directly on the Cash Drawer and Parallel Port header.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-37 Motion is detected as a change in ambient light level that is greater than a software‐controlled threshold. A photodiode mounted behind the front bezel of the unit senses ambient light levels. The photodiode resides on a small circuit board (the Motion Sensor Board). A harness connects the Motion Sensor Board to the amplifier and motion sensing logic on the Processor Board. The user Power/Status LED indicator shares this board.
1-38 Chapter 1: 7401-2xxx/3xxx Product Overview LAN Status LEDs LAN Integrity (Green) LAN Speed: Yellow = 100 MB OFF = 10 MB 16455 Power Supply The terminal uses an AC adapter for its power supply, concealed in the terminal mounting. The supply is inaccessible when the terminal is in the normal operation and mounting position to prevent tampering, and sealed to help protect against spills or other environmental hazards.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-39 Uninterruptible Power System (Optional) The 4055 Uninterruptible Power System (UPS) protects your equipment from various power related problems, providing visual and audible indicators which alert you to utility‐line failures. The 4055 is installed inside the pedestal mount, and includes a data line/LAN connection which ensures both the AC and data paths are protected from surges and noise transmitted through the power lines.
1-40 Chapter 1: 7401-2xxx/3xxx Product Overview USB RS-232 Port Server The USB RS‐232 Port Server is an intelligent, stackable expansion module that connects to the terminal Universal Serial Bus (USB) port, providing high‐speed RS‐232 serial ports.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-41 Integrated CD-ROM Drive (Tilt Mount Model) The Integrated CD‐ROM Drive is located behind a cover on the Back Panel. To access the drive, loosen the spring‐loaded CD Cover Screw and remove the CD Cover by sliding it up as shown.
1-42 Chapter 1: 7401-2xxx/3xxx Product Overview Additional Connectors (Pentium III Board) The Pentium III Boards have three connectors that are not on the other Pentium Boards. Also available is a fourth connector for a microphone when a POS Connector Board is mounted to the Processor Board. The following illustration identifies these connectors. S-Video RS-232 Connector (COM 3 and COM 4) Microphone (optional) IRDA 17999 The following is a brief description of each connector.
Chapter 1: 7401-2xxx/3xxx Product Overview Compatibility LAN Communications The software associated with the terminal systems conform to the following standards: • Network Driver Interface Specification (NDIS 4) • IEEE 802.3 & 802.3u CSMA/CD (10/100 MB/s Ethernet) • IEEE 802.2 Link Level Control (LLC) • TCP/IP Application Programmability The software associated with the terminal systems conform to the following standards: • OLE for Retail POS 1.4 • JavaPOS for Retail 1.4 • HTML 4.
1-44 Chapter 1: 7401-2xxx/3xxx Product Overview Migration Retail Applications • Existing TAPS‐based applications are not supported. These applications must be migrated to Windows NT. • Existing Windows 3.11‐based NICE applications are not supported. These applications must be migrated to Windows NT. • Existing OPOS‐based applications can be supported on terminals running Windows NT. • Windows NT, Windows 2000, and Windows XPe are the only supported operating systems.
Chapter 1: 7401-2xxx/3xxx Product Overview 1-45 Retail Systems This release of software does not support the following features found in previous retail systems: Platform • ISA Cards • Standard PCI Cards • Multi‐port Serial • Memory Dump Networks • M‐11 • StarLAN • 10base2 Ethernet • Token Ring • NetBEUI /Net BIOS • NetWare Platform Load • SLP, SLF, RPL • PCMCIA Disk, PCMCIA Flash Disk
Chapter 2: 7401-4xxx Product Overview 19889d Introduction The 7401‐4xxx model is a ruggedized version ideal for unattended use in financial environments. The major hardware features of this model are a 15 inch flat panel display with touch screen input, LAN connectivity, stereo audio, an integrated secure cabinet, an 80‐column printer, a motorized MSR or card‐swipe MSR, an integrated Pin Pad, and the integrated rugged keyboard with trackball.
2-2 Chapter 2: 7401-4xxx Product Overview Serial Number/Model Number Label The unitʹs serial number, model number, tracer number, and date of manufacture are included on a label located inside the cabinet on the left side above the printer module. NCR 7401-4512-8001 50-12345678 Class/Model Serial Number Mfg Date: 03/15/02 F015,F026,F105,F122,F202,F431,F595 Date Manufactured Feature Number(s) 19890 7401-4xxx Model Numbers 7401‐4512 15‐in.
Chapter 2: 7401-4xxx Product Overview 2-3 Hardware Modules Base Unit • • • Processor Board − Pentium III/Celeron processor − XGA chipset (15‐inch monitor) − MPEGII chipset − 1 MB Flash BIOS (not CMOS) − Four RS‐232 ports (two optionally powered) − 10/100BaseT Ethernet LAN chipset, Wake‐on‐LAN support, and RJ‐45 port − PC Audio with an internal mono speaker − SoundBlaster 16 compatible audio chipset − Two USB type A ports − PS/2 keyboard port − External VGA display port − Dual dis
2-4 Chapter 2: 7401-4xxx Product Overview • 2.5‐inch low or high capacity hard disk • Integrated Motion Sensor, capable of waking up the terminal from a low power state • Integrated CD‐ROM • Integrated Infrared Sensor • Integrated Power Supply • Full Page Printer • Reset switch which can be used to recover from a lock‐up condition • Table‐top mount • 3‐meter Ethernet cable • U.S.
Chapter 2: 7401-4xxx Product Overview 2-5 Terminal Components not Supported It is important to note that the terminal does not support the following components. Not Supported Alternative Implementation CMOS for hard totals, logs, and tallies Hard disk, compact flash, or server storage Removable media, e.g.
2-6 Chapter 2: 7401-4xxx Product Overview System Configuration Diagram Power LAN Full Page Printer Power Supply Parallel Speaker Speakers IRDA IRDA Receiver MSR Swipe MSR USB 1 USB Camera (Kit) Processor Board S-Video USB 2 (Powered) COM1 RS-232 Ports (Powered) COM2 COM3 Trackball Pin Pad COM4 Motorized Card Reader Power Supply 19794b
Chapter 2: 7401-4xxx Product Overview 2-7 Hardware Module Descriptions Processor Board Processor/Chip Set The terminal uses an Intel architecture processor, which permits it to leverage existing software drivers and applications, as well as provide the greatest flexibility in choosing an operating system. This provides several other advantages: • Capable of SW MPEG‐1 or MPEG‐2 playback at 30 frames per second with 22 kHz stereo audio (may be limited by OS constraints).
2-8 Chapter 2: 7401-4xxx Product Overview Release 2.5 • Intel 700 MHz Celeron Processor or Intel 1 GHz Pentium III Processor (BGA package) on board, removing the µPGA processor socket. Intel 440BX chipset same as in Release 2.4 • 100 MHz system bus and memory support, 64‐bit bus width, and AGP video interface. • 128 MB memory with ability to expand like Release 2.4.
Chapter 2: 7401-4xxx Product Overview 2-9 The LAN hardware supports wakeup packet capability as defined in the Device Class Power Management Specification, Network Device Class (available from Microsoftʹs web site). When the platform is in the Soft OFF state (refer to the Advanced Power Management section that follows), receipt of a Wakeup Packet on the LAN can return the system to the ON state, if this feature is enabled by software.
2-10 Chapter 2: 7401-4xxx Product Overview Wireless LAN Communications When a wired Ethernet connection is not desired, a wireless LAN adapter may be installed in the PCMCIA socket. This requires that the PCMCIA daughter‐card feature be installed. A wireless LAN used in the terminal must meet the following requirements: • Integrated antenna that meets the requirements of PCMCIA (PC Card) Extended Type 2 card definition (a maximum of 5‐cm additional length).
Chapter 2: 7401-4xxx Product Overview 2-11 Depending on the OS environment, Remote Boot may be supported, but due to the slow network speed a large boot image may take an unacceptably long time to load. The application developer needs to ensure that the load is of reasonable size. The wired Ethernet connection is not certified for use in configurations where a wireless adapter is installed. Universal Serial Bus Two USB Type‐A ports are provided on the terminal.
2-12 Chapter 2: 7401-4xxx Product Overview Port 2 shares hardware resources with the IRDA connection; if IRDA is in use, Port 3 is not available. RS-232 DB-9 Male Connector Pinout Pin 1 2 3 4 5 6 7 8 9 Port A Port B DCD RXD TXD DTR GND DSR RTS CTS RI or +12* DCD RXD TXD DTR GND DSR RTS CTS RI * If Port 1 or 3 are powered, pin 9 will be +12 V.
Chapter 2: 7401-4xxx Product Overview 2-13 Audio The base unit has SoundBlaster‐compatible audio. Wave table synthesis is not supported. FM synthesis and MIDI are supported in the hardware, but requires software driver support to function. Higher quality integrated stereo speakers may be added as an option to the terminal. The amplifier is located on the Processor Board; the speaker output is provided on a header that receives the harness from the speaker module.
2-14 Chapter 2: 7401-4xxx Product Overview In order to save an RS‐232 port, the touch data is delivered to the system through the mouse interface. This requires a mouse‐aware touch device driver for the appropriate OS. When the system is operating in the dimmed display mode, touch activity can restore full brightness if instructed by software to do so. When system is in low power mode, touch activity can generate the mouse port interrupt (IRQ12).
Chapter 2: 7401-4xxx Product Overview 2-15 Flash Disk Interface (Discontinued) The 7401‐45xx processor board provides support for a flash disk array in the form of an M‐Systems DiskOnChip. A 32‐pin socket is provided for this feature. The flash disk must be installed and enabled in BIOS Setup. This feature is not available on the 7401‐46xx processor boards. NCR Retail Specific Hardware The 7401‐4xxx Processor Board contains logic that provides support for the custom retail interface.
2-16 Chapter 2: 7401-4xxx Product Overview Graphics Subsystem The 7401‐45xx processor boards are equipped with a SMI Lynx SVGA LCD/CRT 3DM graphics controller with 8 MB of integrated synchronous graphics DRAM. The 7401‐46xx processor boards have an SMI Lynx 3DM/3DM+ graphics controller. The processor boards support linear addressing by creating a ʺholeʺ in the memory address space at the 63 MB boundary.
Chapter 2: 7401-4xxx Product Overview 2-17 DirectX Support 7401‐46xx processor boards with the Lynx 3DM/3DM+ chip support the following DirectX 6 Direct Draw and Direct 3D graphics functions.
2-18 Chapter 2: 7401-4xxx Product Overview Dual Displays The 7401‐46xx processor boards are dual display (LCD and CRT) capable. In a dual display environment the 7401 terminal supports 16‐bit color when both displays are connected to the motherboard. Both displays must have the same maximum resolution capability. Refer to the following information for details about the implementation of a dual display configuration. • Lynx Family Control Panel Specification 1.
Chapter 2: 7401-4xxx Product Overview 2-19 FLASH memory Implementation The Intel E28F800B5‐T70 Flash component is organized onboard as 1024 k x 8 (1 MB). While a typical PC BIOS image including video and LAN boot ROM code normally fits in 256 kB on the Pentium board and 512 kB on the Pentium III/Celeron board, the boards support a 1 MB flash ROM. The current Phoenix BIOS release only requires 256 kB of this 1 MB total.
2-20 Chapter 2: 7401-4xxx Product Overview Setup Utility The ROM‐based Setup utility allows the system configuration to be modified without opening the system for most basic changes. The Setup utility is accessible only during the Power‐On Self Test (POST) by pressing the key after the POST memory test has begun and before boot begins. A prompt may be enabled that informs users to press the key to access Setup.
Chapter 2: 7401-4xxx Product Overview 2-21 The ability to respond to external interrupts is fully maintained while in Stand By mode allowing the system to service requests such as in‐ coming data or network messages while unattended. The user may also make any keyboard or mouse activity to take the system out of the energy saving Stand By mode. When this occurs, the monitor and IDE drives are turned back on immediately.
2-22 Chapter 2: 7401-4xxx Product Overview Operator Display 19889d The 7401‐4xxx has a 15‐inch TFT (thin film transistor) 1024x760 with 65 K colors display. LCD Adapter Board The signals from the LCD header on the Processor Board are brought to the LCD on a harness. Since there are multiple pin configurations and connector types being used on the LCD, a small adapter board is used to receive the LCD harness and map the signals into the correct pin‐out for the LCD panel.
Chapter 2: 7401-4xxx Product Overview 2-23 LCD Backlight Inverter Module An Inverter Board supplies power for the LCD Backlight, which is a separate module in the terminal. The inverter has a connector that receives power, ground, and a Backlight dimming signal from the Processor Board. The inverter generates the high voltage necessary to start and run dual CCFL (cold‐cathode fluorescent lamps) Backlights. A fuse located on the Inverter Board protects power to the inverter.
2-24 Chapter 2: 7401-4xxx Product Overview Features Integrated Speakers LCD Touchscreen MSR Keylock Keyboard Motorized Card Reader Trackball Pin Pad 19889a Secure Cabinet with Integrated Speakers The 7401‐4xxx cabinet has an anti‐vandal keylock that secures the cabinet in a closed position. The cabinet has no exposed screws, however, the rear of the cabinet is designed to accept brackets for signage and branding.
Chapter 2: 7401-4xxx Product Overview 2-25 Ruggedized Keyboard with Trackball The 7401‐4xxx terminal has an anti‐vandal, spill resistant keyboard with trackball. The keyboard cover and keys, and the trackball are constructed of heavy duty, non‐destructive metal to withstand the extra use that occurs in unattended environments. U.S. and U.K. keyboard layouts are available as features. Other country‐specific keyboard layouts are available as kits.
2-26 Chapter 2: 7401-4xxx Product Overview Motorized Card Reader An optional Motorized Card Reader is available to provide MSR card‐ reading functionality similar to an ATM. When inserted, the card is fed into the reader and is retained there until the transaction is complete.
Chapter 2: 7401-4xxx Product Overview 2-27 Full Page Printer The 7401‐4xxx has a full page thermal sheet printer that provides high resolution 300 dpi (11.81 dots per mm) printing with a loop presenter and cutter. Paper Roll Printhead Lever Paper Presenter 19798e • The printer uses a large 6 in. diameter paper roll (650 ft. at 3.2 Mil thickness) with selectable paper widths from 165 mm to 216 mm (6.5 in. to 8.5 in.). • A Registration Mark sensor is supported for setting paper lengths.
2-28 Chapter 2: 7401-4xxx Product Overview Other Integrated Devices and Indicators Hard Disk Drive A 2.5‐inch IDE hard disk is available to support Windows NT. The drive is the standard type that is used by notebook PCs. Integrated CD-ROM An integrated CD‐ROM is mounted to the back of the core module behind the LCD Touch Screen inside the cabinet. The CD‐ROM is used to install terminal software and can be used for other functions requiring a CD‐ROM.
Chapter 2: 7401-4xxx Product Overview 2-29 Compact Flash The 256MB compact flash can be used in a Windows XP embedded environment. When using the Windows XP embedded OS, an additional 128MB SDRAM SODIMM is required to support the necessary virtual memory requirements. The 256MB compact flash replaces the hard drive in the unit. Internal Speaker The Internal Speaker is connected to the PC speaker output of the system chipset, not to the audio subsystem.
2-30 Chapter 2: 7401-4xxx Product Overview Motion Sensor The terminal hardware can detect movement near the terminal and enables software to prompt system operation from a low‐power state. Application software may also be able to make use of motion detection when in the ON state if it is enabled by lower‐level software. USB Camera IRDA Motion Sensor Power/Status LED 19889f Motion is detected as a change in ambient light level that is greater than a software‐controlled threshold.
Chapter 2: 7401-4xxx Product Overview 2-31 Power OK LED The Power OK LED is located behind the Cable Cover, between the Customer Display and Cash Drawer connectors. Power OK (5V and 24 V) 19901d LAN Status LEDs LAN Integrity (Green) LAN Speed Yellow = 100 MB OFF = 10 MB 19901c Power Supply The terminal uses an AC adapter for its power supply, mounted inside the cabinet. The supply is inaccessible when the terminal is in the normal operation with the cabinet closed.
2-32 Chapter 2: 7401-4xxx Product Overview All power required to operate the base unit, PCMCIA option and PCMCIA cards, speaker option, scanner option, and bus‐powered USB peripherals is provided by the power supply. The Processor Board serves as the hub to distribute power to all terminal functions.
Chapter 2: 7401-4xxx Product Overview 2-33 EasyPoint 45 Pedestal A cone‐shaped, basic pedestal for the 7401‐4xxx terminal. The pedestal is black and is metal and wood construction.
Chapter 3: 7401-2xxx/3xxx Hardware Installation Introduction The 7401‐2xxx and 3xxx terminals are fully assembled at the factory. This chapter explains the mounting options and how to connect optional hardware components to these terminals. Installation Summary The terminal should be removed from the shipping packaging and visual checks made to verify the correct hardware configuration. The system is then configured and any communication cables are connected.
3-2 Chapter 3: 7401-2xxx/3xxx Hardware Installation Installation Restrictions • Before installing the terminal, read and follow the guidelines in the NCR EasyPoint 7401 Site Preparation Guide and the NCR Workstation and Peripheral AC Wiring Guide. • Install the terminal near an electrical outlet that is easily accessible. Use the power cord as a power‐disconnect device. • Do not permit any object to rest on the power cord. Do not locate the terminal where the power cord can be walked on.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-3 Connecting the Cables The cable connectors are located behind the Core Module. The procedure for accessing the connectors is different for Fixed‐Angle Mounts and Tilt Mounts. Fixed-Angle Mount (F504) 1. Remove the screws that secure the Core Module to the Fixed‐Angle Mount.
3-4 Chapter 3: 7401-2xxx/3xxx Hardware Installation 2. Raise the bottom of the Core Module, pull out the Core Module Support and rest the Core Module on the Core Module Support. Core Module Metal Locking Tabs Keyboard Port Core Module Support 17340 3. Route the cables as described in the following section, Cable Routing.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-5 Fixed-Angle Mount (F503) 1. Remove the screw that secures the Core Module to the Fixed‐Angle Mount.
3-6 Chapter 3: 7401-2xxx/3xxx Hardware Installation 2. Remove the Core Module from the Fixed‐Angle Mount. 16397 3. Route the cables as described in the following section, Cable Routing.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-7 Cable Routing The cables can be routed either out the bottom or rear of the Fixed‐ Angle Mount. The Power Cord is shipped from the factory routed through the bottom exit hole in the Fixed‐Angle Mount. To route the cables out the rear exit, you must move the grommet from the bottom exit to the rear exit hole. Since these openings have different shapes, you must trim the grommet to length. 1. Remove the grommet from the bottom exit hole.
3-8 Chapter 3: 7401-2xxx/3xxx Hardware Installation 2. Press the grommet along the bottom edge of the rear exit and cut it to length. Measure and Cut 16482 3. Install the remainder of the grommet to the other three sides of the opening. Trim the Excess 16483 4. Trim the excess length.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-9 Cable Connector Identification The cable connectors are located on the back of the Core Module. CRT LAN S-Video USB 1 USB 2 COM 1 Keyboard PS/2 COM 2 RS-232 (COM 3 & 4) Speaker Power Microphone (optional) Audio Out Cash Drawer IRDA Parallel 18011 Note: COM1 and COM3 can be powered ports. They are enabled in the BIOS.
3-10 Chapter 3: 7401-2xxx/3xxx Hardware Installation Tilt Mount Tilt Mount cable connectors are located on the underside of the Core Module, under a cable cover. 1. Tilt the display to access the cable connectors. Cable Cover Thumb Screw 15968 2. Loosen the thumbscrew that secures the Cable Cover and remove the cover.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-11 Cable Routing The Tilt Mount has three places to secure cables to the base of the unit by using a cable tie wrap. Remove the power supply cover or customer display from the base of the unit, two thumb screws on bottom rear, and use a tie wrap to secure the Ethernet cable to one of the provided molded cable tie holders on the base.
3-12 Chapter 3: 7401-2xxx/3xxx Hardware Installation Cable Connector Identification 1. Connect the peripheral and LAN cables. The illustration below can be used to identify the connectors on the terminal. See the sections that follow for specific installation instructions for each of the peripherals. Audio Out Speaker CRT COM 1 LAN Keyboard PS/2 S-Video COM 2 USB 1 USB 2 RS-232 (COM 3 & 4) Cash Drawer Power IRDA Microphone (optional) Parallel 18010 Note: COM1 and COM3 can be powered ports.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-13 Installing Peripherals This section describes how to install transaction printers and other peripherals on the 7401‐2xxx and 3xxx terminals. Installing a Transaction Printer The following printers can connect through a non‐powered RS‐232 or USB connector. They all require an external power supply. The illustrations show how to connect to the 7194 printer. Connecting to the other three printers is done in the same manner.
3-14 Chapter 3: 7401-2xxx/3xxx Hardware Installation 2. Connect the other end of the printer cable to one of the RS‐232 (non‐powered) ports on the terminal. 3. Connect the external power supply cable to the Power Connector on the printer. 4. Plug the external power supply AC cable into an AC outlet. USB Installation 1. Connect the Printer Interface Cable to the USB Connector on the back or on the bottom of the printer. Cash Drawer Connector Power Connector USB Connector 16632b 2.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-15 7401-K590 Self-Service Printer For information about installing the K590 self‐service printer, refer to the NCR 7401‐K590 Self‐Service Printer Owner’s Guide (B005‐0000‐1346).
3-16 Chapter 3: 7401-2xxx/3xxx Hardware Installation Installing a Cash Drawer 1. Place the cash drawer in the desired location, within cable length of the terminal. 16269 2. Connect the cash drawer cable to the terminal cash drawer connector. Cash Drawer 15969c Note: The Cash Drawer can optionally be connected to the printer.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-17 Installing a Second Cash Drawer The terminal supports a 2‐drawer configuration with a Y‐cable (1416‐C372‐0006). 1. Place the cash drawer in the desired location, within cableʹs length of the terminal. 2. Connect the Y‐cable to the terminal cash drawer connector. Dual Cash Drawer Y-Cable 1416-C372-0006 16270 Note: The Y‐cable can optionally be connected to the printer.
3-18 Chapter 3: 7401-2xxx/3xxx Hardware Installation Installing PC Cards PC cards (wireless, modem, and so forth) can be installed on any terminal with the Dual PCMCIA Port (7401‐K060). Only terminals with a Fixed‐Angle Mount require the removal of the Core Module from the mount to install a PC card. If you do not have a Fixed‐Angle Mount terminal, skip to Step 3. 1. Remove the screws that secure the Core Module to the Fixed‐Angle Mount.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-19 2. Remove the Core Module from the Fixed‐Angle Mount.
3-20 Chapter 3: 7401-2xxx/3xxx Hardware Installation 3. Remove the Wireless Antenna Cover. Wireless Antenna Cover Screws (2) Fixed-Angle Mount Model Wireless Antenna Cover Screws (2) Tilt Mount Model 18615 4. Insert the PC card (wireless card, modem, and so forth).
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-21 Mounting a Fixed-Angle Mount Terminal A terminal attached to a Fixed‐Angle Mount can be installed on a: • Pedestal (or on the edge of a flat horizontal surface) • Wall • Pole Pedestal Mount Pole Mount Wall Mount 16414 The sections that follow describe how to perform these installations. For installation instructions of feature kits not described in this section, refer to the Feature Kits appendix.
3-22 Chapter 3: 7401-2xxx/3xxx Hardware Installation 7401-K522 Pedestal Mount To install the Fixed‐Angle Mount on a pedestal or the edge of flat horizontal surface, use the K522 Table Mount Bracket Kit. Flat Horizontal Surface K-522 Mounting Plate Securing Screw 16363 1. Secure the Mounting Plate to the flat horizontal surface of choice. Position the plate to permit the scanner module to hang over the edge of the surface.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-23 2. The cables for the 7401 can be routed through an opening in the back of the Fixed‐Angle Mount, or you can remove the plastic knockout in the bottom of the mount to permit routing the cables down through the flat surface. If you are routing cables out the bottom, drill a hole in the flat surface aligned with the rectangular opening in the Mounting Plate. 3. Install the 7401 to the Mounting Plate.
3-24 Chapter 3: 7401-2xxx/3xxx Hardware Installation 7401-K521 Wall Mount To install the Fixed‐Angle Mount on a wall, use the K521 Wall Mount Bracket Kit. 1. Secure the Wall Bracket to the wall with lag screws into the studs, or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48 in.) from the floor. Lag Screws (4) 1.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-25 2. Install the slots on back of the Fixed‐Angle Mount onto the locking tabs of the Wall Bracket.
3-26 Chapter 3: 7401-2xxx/3xxx Hardware Installation 7401-K521 Wall Mount with 7401-K530 Pole Brackets To install the Fixed‐Angle Mount on a pole, use the K520 Post Mount Bracket Kit (same as K521 but includes strap kit). 1.2 m (48 in) Recommended Height from Floor K521 K530 16392a 1. Cut two metal straps to length (pole circumference plus 2 inches).
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-27 2. Loop one end of the metal strap through the slot on the clamp. Loop strap through slot 16417 3. Insert the end of the clamp into the slot on the Wall Bracket as shown below. Locking Tabs (facing away from pole and pointing up) Wall Bracket Route clamp through opening nearest to pole Insert clamp into slot 18009 Note: There are two openings that the clamp can be routed through. Use the larger opening for round poles (nearest the pole).
3-28 Chapter 3: 7401-2xxx/3xxx Hardware Installation 4. Insert the metal strap through the opening on the opposite side of the Wall Bracket.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-29 5. Wrap the metal strap around the pole and loop it through the other end of the clamp. 16406 6. Snug the clamp and then crimp the metal strap with a pair of pliers.
3-30 Chapter 3: 7401-2xxx/3xxx Hardware Installation 7. Using a 5/16‐nut driver, tighten the clamp. Caution: Do not over‐tighten the clamps. 16407 8. Repeat the previous steps for the second clamp.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-31 9. Install the slots on back of the Fixed‐Angle Mount onto the locking tabs of the Wall Bracket. 1.
3-32 Chapter 3: 7401-2xxx/3xxx Hardware Installation 10. For a pole mount installation, route the cables through the Wall Bracket as shown below.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-33 Installing a K501 Tilt Mount Terminal A Tilt‐Mount terminal can be installed on a flat horizontal surface or a flat vertical surface.
3-34 Chapter 3: 7401-2xxx/3xxx Hardware Installation 7401-K533 Wall Mount To install the Tilt Mount on a flat vertical surface, use the K533 Wall Mount Bracket Kit. 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48 in.) from the floor. F501/K501 K533 Wall Mount Adapter Plate Release Lever Wall Plate 16400a 2.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-35 Wall Mounting a 7401-K502 Core Module To flush mount the Core Module on a flat vertical surface, use the F502 Flush Mount Bracket Kit.
3-36 Chapter 3: 7401-2xxx/3xxx Hardware Installation 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48 in.) from the floor to the center of the screen. Note: Drill a hole in the wall for the cables if you are mounting the power supply on the opposite side of the wall. Flush Mounting Bracket Wall Plate Cable Routing Cable Routing (through wall) 16684 2.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-37 7401-9212 LCD No-Cabinet (12.1-inch) The 12.1‐inch LCD No‐Cabinet model is purchased by customers who design their own enclosures to meet their specific needs. This section provides information that must be considered when designing enclosures.
3-38 Chapter 3: 7401-2xxx/3xxx Hardware Installation Installation Guidelines • To prevent moisture from entering system, the front of the display must be in close contact with the opening in the enclosure. • Within every custom enclosure, the Electronics Box Back Cover MUST remain installed because it helps dissipate the heat generated by the CPU. • Adequate ventilation must be provided in every custom enclosure. The maximum allowable ambient temperature within any enclosure is 45o C (113o F).
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-39 Mounting Specification Illustrations 16 mm (.63 in.) 12.59 mm (.496 in.) 299.72 mm (11.8 in.) Front surface of display bezel must protrude through enclosure to provide secure and watertight fit. NCR enclosure fronts typically use a dimension of 302.26 mm (11.9 in.) +/-.254 mm (.01 in.) by 221.23 mm (8.71 in.) +/-.254 mm (.01 in.) with radiuses in the corners of 2.54 mm (.1in.). 218.44 mm (8.6 in.
3-40 Chapter 3: 7401-2xxx/3xxx Hardware Installation 7401-9512 LCD No-Cabinet (15-inch) The 15‐inch LCD No‐Cabinet model is purchased by customers who design their own enclosures to meet their specific needs. This section provides information that must be considered when designing enclosures. Installation Guidelines • To prevent moisture from entering system, the front of the display must be in close contact with the opening in the enclosure.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-41 Mounting Specification Illustrations The following illustration shows the minimum allowable dimensions for the display opening when the optional cosmetic bezel is used. OPTIONAL COSMETIC BEZEL GASKET MUST MEET INSIDE SURFACE OF CUSTOM DISPLAY OPENING. (OPTIONAL COSMETIC GASKET NOT USED IF OPTIONAL BEZEL IS NOT USED). 348.7 mm 3.730 in. 4.2 mm .165 in. 9.4 mm .372 in. 270 mm 10.630 in.
3-42 Chapter 3: 7401-2xxx/3xxx Hardware Installation The following illustration shows the maximum allowable dimensions for the display opening when the optional cosmetic bezel is not used. Gasket must meet inside surface of custom application's display opening. This is to provide a secure and watertight fit. 312.5 mm 12.305 in. 13.7 mm 0.540 in. 27.5 mm 1.083 in. 235.6 mm 9.275 in. Use four #8-32 machine screws in the corners of the unit to mount the display into an enclosure.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-43 4055 Uninterruptible Power System (UPS) The NCR 4055 UPS is available in two models for the 7401: Item Description Volt/Hz 4055‐1300‐7194 300 VA/180 Watt Kiosk UPS 120 Volt/60 Hz 4055‐1500‐7194 500 VA/300 Watt Kiosk UPS 120 Volt/60 Hz 19412 Power Mon II® Software (G099‐4551‐0100) is recommended for use with the 4055 UPS and the 7401. Note: On Windows 2000, the Power Mon software may appear to not fully shut the system down.
3-44 Chapter 3: 7401-2xxx/3xxx Hardware Installation Installing the UPS Refer to the User’s Manual delivered with the NCR 4055 UPS before installing the UPS for use with the 7401. To install the UPS with the 7401 connect the power cable and the LAN cable from the 7401 to the UPS. Then connect the in‐house LAN cable to the UPS, and the power cable on the UPS to the AC power outlet.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-45 Configuring the Power Mon II® Software Once Power Mon is installed, configure the software by clicking on the Power Mon icon. Select “Configure UPS” to configure the UPS parameters such as voice messages and battery run time.
3-46 Chapter 3: 7401-2xxx/3xxx Hardware Installation Finalizing the Installation After the hardware installation has been completed, the terminal can be powered up to finalize the installation. The operating system, along with platform modifications, is pre‐installed. The following sections list the steps involved to complete the system installation for each of the Gold Disk operating systems.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-47 2. Read the EULA (End‐User License Agreement) information in the DOS window, then type EXIT and press Enter to close the DOS window. 3. Start the Network Setup Wizard. 4. Select options to identify the network information for the terminal environment. 5. Enter the Computer Description. 6. Enter the Computer Name. 7. Enter the Workgroup Name. 8. When prompted, press Finish to reboot the terminal. 9. Log in when prompted. 10.
3-48 Chapter 3: 7401-2xxx/3xxx Hardware Installation Completing the OS Installation (Win98) - (Discontinued) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1. When the terminal boots it enters the Windows setup routine.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-49 Setting Auto-Logon (WinNT Terminal) Since the client does not have a keyboard it is desirous to have it logon automatically. 1. Create a default user account that you want to use to logon to the client(s). a) Open the User Manager. Select the Windows Start button, select Programs, Administrative Tools (Common), and then Select User Manager. b) Select the User menu and then select New User. Give the account a password (mandatory).
3-50 Chapter 3: 7401-2xxx/3xxx Hardware Installation d) Add the new user to the Administrators group. You need to do this in order to be able to later turn off the auto‐logon function. e) Select OK to close the Group Membership box. f) Select OK to create the account. 2. Modify the Registry. Select the Windows Start button and select Run. 3. Enter regedit and then select OK.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-51 4. Open the following registry subkey: HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\ CurrentVersion\Winlogon 5. Create a new string value to permit auto logon for the default user. Select the Edit menu, select New and then select String Value. 6. Name the new entry AutoAdminLogon.
3-52 Chapter 3: 7401-2xxx/3xxx Hardware Installation 7. With the new entry selected, select the Edit menu and then select Modify. Enter the value 1 for auto‐logon. A value of 0 sets it to no auto‐logon. 8. Select OK to set the value. 9. Modify the DefaulUserName to contain the user ID that you want to automatically logon. With the DefaulUserName selected, select the Edit menu and then select Modify. Enter the user ID. 10. Select OK to set the value.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-53 11. Create a new string value to contain the password for the default user. Select the Edit menu, select New and then select String Value. 12. Name the new entry DefaultPassword. 13. Edit the string value. With DefaultPassword selected, select the Edit menu and then select Modify. Enter the value of the password of the default user (from Step #1). The example below uses password. 14. Select OK to set the value. This completes the client installation.
3-54 Chapter 3: 7401-2xxx/3xxx Hardware Installation Installing a Serial Mouse Follow these steps to install a Serial Mouse on the terminal. 1. Edit the boot.ini file, which is located in the root of the C drive. a. Open Windows NT Explorer b. Go to the View menu and select Folder Options. c. Select the View tab. d. Scroll down until you see a folder that is labeled Hidden Files. Make sure the button labeled Show All Files is selected and then select OK. e. Select the C drive root directory.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-55 Calibrating the Touch Screen Be sure to observe for the following Touch Screen calibration guidelines: • Calibrate the touch screen as part of the installation process. • Recalibrate the touch screen when the system is installed at its final location. • Recalibrate whenever the terminal is moved to a new location. • Recalibrate the touch screen anytime the system has been disassembled for servicing.
3-56 Chapter 3: 7401-2xxx/3xxx Hardware Installation Calibration Using MicroTouch (Windows) 1. From the Windows Start button, select Settings→Control Panel→MicroTouch Touchscreen. 2. From the MicroTouch Touchscreen Properties screen, select Calibrate to begin calibration.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-57 3. The following screen is displayed with two targets. Place your finger on the target that has a finger icon pointing towards it and hold it until the statement Touch Enable is displayed over the finger icon. Note: For best results, press the screen near the circle and then slide your finger onto the circle without raising your finger from the screen. 4. Using the same method as above, touch the circle near the upper‐ right corner of the screen.
3-58 Chapter 3: 7401-2xxx/3xxx Hardware Installation 5. The MicroTouch Calibration dialog box then appears. Do not touch the screen until this dialog box is no longer displayed. 6. From the Calibration Complete screen, select Done. 7. Select Close to exit the MicroTouch program. 8. From the Control Panel, select File→Close to exit the Control Panel. Calibration Using Microcal (DOS) The calibration program looks at where your finger is when you lift it off the screen, not where you touch it.
Chapter 3: 7401-2xxx/3xxx Hardware Installation 3-59 If cursor is not stable, or false touches are suspected, run the Noise Check Utility from the Microcal program. Choose the recommended frequency (the one with the lowest noise level). This should also be done if the Touch Screen is still not calibrated after one attempt to recalibrate it. 1. Set the video resolution by going to the Tools menu, Video and selecting 800 x 600 256 colors. 2. Go to the Tools menu, select Noise Check. 3.
3-60 Chapter 3: 7401-2xxx/3xxx Hardware Installation You should receive a Successful Calibration message and then the PhoenixBIOS Setup Utility should come up. Summary If there is a Touch Screen calibration issue during or after installation, take the following actions in the order listed: 1. Recalibrate. 2. If recalibration is unsuccessful after two attempts, then run the Noise check to change the frequency. 3. If you are still unable to calibrate, change the touch screen glass. 4.
Chapter 4: 7401-4xxx Hardware Installation Introduction The 7401‐4xxx terminal is fully assembled at the factory. This chapter explains the mounting options and how to connect optional hardware components to the terminal. Installation Summary The terminal should be removed from the shipping packaging and visual checks made to verify the correct hardware configuration. The system is then configured and any communication cables are connected.
4-2 Chapter 4: 7401-4xxx Hardware Installation 2. On the General tab, select the Down arrow in the Your locale (location) box and select English (United Kingdom from the list. 3. Select the Input Locales tab. 4. Select the Add button under the Input language window. 5. Select the Down arrow in the Input locale: box and select English (United Kingdom) from the list. 6. Select the Down arrow in the Keyboard layout/IME: box and select United Kingdom from the list. 7. Select the OK button. 8.
Chapter 4: 7401-4xxx Hardware Installation 4-3 7. On the Add Input language dialog, select the Down arrow in the Input language box and select English (United Kingdom) from the list. Verify that United Kingdom displays in the Keyboard layout/IME: box. 8. Select the OK button. 9. On the Settings tab, select the Down arrow in the Default input language section and select English (United Kingdom) – United Kingdom as the default. 10. At the bottom of the dialog, select the Apply button and then the OK button.
4-4 Chapter 4: 7401-4xxx Hardware Installation Installation Restrictions • Before installing the terminal, read and follow the guidelines in the NCR EasyPoint 7401 Site Preparation Guide and the NCR Workstation and Peripheral AC Wiring Guide. • Install the terminal near an electrical outlet that is easily accessible. Use the power cord as a power‐disconnect device. • Do not permit any object to rest on the power cord. Do not locate the terminal where the power cord can be walked on.
Chapter 4: 7401-4xxx Hardware Installation 4-5 Connecting the Cables The cable connectors are located under the Cable Cover in the front of the Core Module. Cable Routing The AC Power Cord and the LAN Cable can be routed either out the bottom or the rear of the cabinet. Other cables connected to the Core Module are routed internally to 7401‐4xxx components within the cabinet.
4-6 Chapter 4: 7401-4xxx Hardware Installation Installing Peripherals The following peripherals are integrated into the 7401‐4xxx terminal. Removal procedures are covered in the NCR EasyPoint 7401 Hardware Service Guide (B005‐0000‐1341). • Full page printer • Motorized Card Reader • U.S. and UK ruggedized keyboards with trackball • Pin Pad The following peripherals are field installable devices. Installation instructions are provided in the sections that follow.
Chapter 4: 7401-4xxx Hardware Installation Installing the Angled Magnetic Stripe Reader (MSR) A 3‐track ISO Angled MSR is an optional feature available with the 7401‐4xxx terminal and also available as a kit (7401‐K103). MSR Harness Mounting Bracket 19902 1. Use the following steps to install the Angled MSR 2. Unlock the Cabinet Keylock.
4-8 Chapter 4: 7401-4xxx Hardware Installation 3. Lift the door until it is supported on the Gas Shock. 4. Remove the MSR Blank from the right side of the Cabinet. 5. Remove the Cable Clamp. 6. Plug the MSR cable into the MSR Connector on the Core Module. 19904a MSR Connector Cable Clamp 7. Attach the MSR assembly using the MSR Mounting screws (2). 8. Attach the Cable Clamp removed in step 5 to the MSR Mounting Bracket (rear hole).
Chapter 4: 7401-4xxx Hardware Installation 4-9 2. Unlock the cabinet lock and raise the core module door to open the cabinet. 3. Slide the Keyboard Drawer forward until it stops. 4. Remove the Motorized Card Reader Mounting Screw. Mushroom Studs Motorized Card Reader Mounting Screw 19898 5. Slide the Motorized Card Reader back and lower the unit until the Mushroom Studs are clear of the retaining holes.
4-10 Chapter 4: 7401-4xxx Hardware Installation 6. Unplug the two cables from the connectors at the rear of the Motorized Card Reader. Kick-out Capacitor Harness Connector Motorized Card Reader Cable Connector 19897 7. Loosen the Keyboard Retaining Thumb Screws (2). Keyboard Retaining Thumb Screws (2) (inside cabinet) 19798h 8. Slide the Keyboard Drawer closed.
Chapter 4: 7401-4xxx Hardware Installation 9. Pull the Keyboard Assembly forward, lift the assembly off the mushroom studs, and tilt the assembly up as shown below. Keyboard Cable Keyboard Assembly Keyboard Tray Track Ball/ Port D Cable Pin Pad/ Port C Cables 19893b 10. Disconnect the Pin Pad/Port C cable and remove the cables out through the hole in the Keyboard Assembly. 11. Lay the Keyboard Assembly on a flat surface. Backing Plate Screws (8) Keyboard Backing Plate 19895d 12.
4-12 Chapter 4: 7401-4xxx Hardware Installation 13. Insert the new keyboard. Pin Pad/Port C Cable Connector Keyboard Cable Connector Trackball/Port D Cable Connector Keyboard Backing Plate 19895e 14. Install the Keyboard Backing Plate (8 screws). 15. Insert the cables through the hole in the Keyboard Assembly 16. Connect the cables (3). 17. Open the Keyboard Drawer to take up the slack in the cables. 18. Insert the Keyboard Assembly onto the mushroom studs in the Keyboard Tray. 19.
Chapter 4: 7401-4xxx Hardware Installation 4-13 Using the Full Page Printer The 7401‐4xxx has a full page thermal printer to provide the customer with a record of their transaction. The printer is located inside the secure cabinet and issues the printed transaction record out a slot above the keyboard in the front of the cabinet.
4-14 Chapter 4: 7401-4xxx Hardware Installation Removing Paper from the Printer Feed Rolls If paper becomes jammed in the printer feed rolls: 1. Unlock the cabinet Keylock. 2. Raise the bottom of the Display Module Door until fully open and supported by the Gas Shock. 3. Slide the Keyboard Tray forward until it stops. 4. Lift the printhead lever. 5. Loosen the two thumb screws and remove the Front Paper Guide Cover. 6. Remove the paper.
Chapter 4: 7401-4xxx Hardware Installation 4-15 Using the Printer Test and Display Panel READY POWER PAPER ATTN ERR FORM LINE FEED FEED TEST SELECT F3 F2 F1 F0 19961 Display LED Indicators The LEDs provide the following status information: PAPER/POWER (green) Status Indication Printer OK Very short Off blink every 14 seconds DC power On or Flashing when power is on Paper supply Rapid On‐Off 50% cycle flashing when out of paper Paper low Rapid On‐Off 50% cycle flashing when paper low Diag
4-16 Chapter 4: 7401-4xxx Hardware Installation ATTN/ERR (yellow) Used with the buzzer to indicate the following conditions: Status Indication Switch press Short flash/beep when Switch F0‐F3 are pressed System warnings Flashing/beeping to alert operator of low paper or out of paper condition System error codes Repeating sequence of coded flash/beep tones (used during factory/depot repair) Normal display Off Panel Switches The four momentary push button switches (F0‐F3) are used for manual intera
Chapter 4: 7401-4xxx Hardware Installation 4-17 F2/LINE FEED Advances the paper approximately 3 mm (0.1 in.) to test simple paper movement. F3/FORM FEED Advances the paper one form length. The length of the paper feed depends on printer setup. F0 and F1 (Cutter Test) Test the paper cutter. Feeds a short blank length of paper and actuates the paper cutter. The switches must be released at the same time.
4-18 Chapter 4: 7401-4xxx Hardware Installation Installing a 7401-4xxx on a Table Top Mount A 7401‐4xxx terminal attached to a Table Top Mount can be installed on any flat work surface following the height guidelines shown in the NCR EasyPoint 7401 Site Preparation Guide (B005‐0000‐1255). Locating Locking Slots Locking Slots 19964 Mounting Procedures 1.
Chapter 4: 7401-4xxx Hardware Installation 4-19 To locate the 7401‐4xxx terminal so the edge of the Keyboard Tray is even with the edge of the table top, locate the front edge of the Table Top Mount 210 mm (8.25 in.) from the edge of the mounting surface. 2. Drill pilot holes or through holes for the mounting screws (4) or mounting bolts. Screws or bolts used for mounting the terminal are not provided with the mount and must be purchased locally. The holes in the mount are xx mm (xx in.) in diameter. 3.
4-20 Chapter 4: 7401-4xxx Hardware Installation Accessing the Mounting Screws The following steps describe how to remove the Motorized Card Reader, Keyboard, and Sliding Drawer assembly to provide access the mounting screws. 1. Unlock the cabinet lock and raise the core module door to open the cabinet. 2. Slide the Keyboard Tray forward until it stops. 3.
Chapter 4: 7401-4xxx Hardware Installation 4-21 Installing a 7401-4xxx on the EasyPoint 45 Pedestal The 7401‐4xxx terminal is shipped with the Table Top Mount attached. Use the following procedure to mount a 7401‐4xxx terminal on an EasyPoint 45 Pedestal. 1. Unlock the Keylock. 2. Open the Display Door. 3. Slide the Keyboard Tray forward to access and remove the Table Top Mount screws (2) under the keyboard at the front of the terminal. 4.
4-22 Chapter 4: 7401-4xxx Hardware Installation 4055 Uninterruptible Power System (UPS) The NCR 4055 UPS is available in two models for the 7401: Item Description Volt/Hz 4055‐1300‐7194 300 VA/180 Watt Kiosk UPS 120 Volt/60 Hz 4055‐1500‐7194 500 VA/300 Watt Kiosk UPS 120 Volt/60 Hz 19412 Power Mon II® Software (G099‐4551‐0100) is recommended for use with the 4055 UPS and the 7401. Note: On Windows 2000, the Power Mon software may appear to not fully shut the system down.
Chapter 4: 7401-4xxx Hardware Installation 4-23 Installing the Power Mon II® Software The Power Mon II® software is provided on CD‐ROM and may be installed over a network or using an integrated or parallel CD‐ROM drive. All operating system versions of the Power Mon software and installation documentation are contained on the CD. The Power Mon installation should auto start. If it doesn’t, browse the CD for the operating system you are using and run Setup.exe for that operating system.
4-24 Chapter 4: 7401-4xxx Hardware Installation Finalizing the Installation After the hardware installation has been completed, the terminal can be powered up to finalize the installation. The operating system, along with platform modifications, is pre‐installed. The following sections list the steps involved to complete the system installation for each of the Gold Disk operating systems.
Chapter 4: 7401-4xxx Hardware Installation 4-25 2. Read the EULA (End‐User License Agreement) information in the DOS window, then type EXIT and press Enter to close the DOS window. 3. Start the Network Setup Wizard. 4. Select options to identify the network information for the terminal environment. 5. Enter the Computer Description. 6. Enter the Computer Name. 7. Enter the Workgroup Name. 8. When prompted, press Finish to reboot the terminal. 9. Log in when prompted.
4-26 Chapter 4: 7401-4xxx Hardware Installation Completing the OS Installation (Win98) - (Discontinued) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1. When the terminal boots it enters the Windows setup routine.
Chapter 4: 7401-4xxx Hardware Installation 4-27 Calibrating the Touch Screen Be sure to observe for the following Touch Screen calibration guidelines: • Calibrate the touch screen as part of the installation process. • Recalibrate the touch screen when the system is installed at its final location. • Recalibrate whenever the terminal is moved to a new location. • Recalibrate the touch screen anytime the system has been disassembled for servicing.
4-28 Chapter 4: 7401-4xxx Hardware Installation 3. The following screen is displayed with two targets. Place your finger on the target that has a finger icon pointing towards it and hold it until the statement Touch Enable is displayed over the finger icon. Note: For best results, press the screen near the circle and then slide your finger onto the circle without raising your finger from the screen. 4. Using the same method as above, touch the circle near the upper‐ right corner of the screen.
Chapter 4: 7401-4xxx Hardware Installation 4-29 5. The MicroTouch Calibration dialog box then appears. Do not touch the screen until this dialog box is no longer displayed. 6. From the Calibration Complete screen, select Done. 7. Select Close to exit the MicroTouch program. 8. From the Control Panel, select File→Close to exit the Control Panel. Calibration Using Microcal (DOS) The calibration program looks at where your finger is when you lift it off the screen, not where you touch it.
4-30 Chapter 4: 7401-4xxx Hardware Installation If cursor is not stable, or false touches are suspected, run the Noise Check Utility from the Microcal program. Choose the recommended frequency (the one with the lowest noise level). This should also be done if the Touch Screen is still not calibrated after one attempt to recalibrate it. 5. Set the video resolution by going to the Tools menu, Video and selecting 800 x 600 256 colors. 6. Go to the Tools menu, select Noise Check. 7.
Chapter 4: 7401-4xxx Hardware Installation 4-31 Summary If there is a Touch Screen calibration issue during or after installation, take the following actions in the order listed: 1. Recalibrate. 2. If recalibration is unsuccessful after two attempts, then run the Noise check to change the frequency. 3. If you are still unable to calibrate, change the touch screen glass. 4. The final step is to replace the Processor Board. If this corrects the problem, then the old glass is probably OK to reuse.
Chapter 5: Setup Introduction This chapter describes how to configure the BIOS CMOS options. Following this Introduction, there are sections specific to 7401‐ 22xx/35xx/45xx terminals with BIOS Version 2.2.1.x (Pentium III/Celeron processors), 7401‐26xx/46xx terminals with ACPI BIOS Version 2.3.x.x (Pentium III/Celeron processors), and to 7401‐21xx/31xx terminals with BIOS Version 1.5.0.4 (Pentium processor). This older BIOS, version 1.5.0.
5-2 Chapter 5: Setup b) As instructed on the screen, touch the circle near the lower‐left corner of the screen. For best results, press the screen near the circle and then slide your finger onto the circle without raising your finger from the screen. c) Using the same method as above, touch the circle near the upper‐right corner of the screen. You should receive a Successful Calibration message and then the PhoenixBIOS Setup Utility should come up.
Chapter 5: Setup 5-3 How to Select Menu Options The following keyboard controls are used to select the various menu options and to make changes to their values. • Use the arrow keys to select (highlight) options and menu screens. • Use the + and ‐ (or F5 and F6) keys to change field values. • To view help information on the possible selections for the highlighted item, press F1.
5-4 Chapter 5: Setup Setting Passwords To set passwords, perform the following steps: 1. Move the cursor to the Set Supervisor Password selection and press Enter. The Set Supervisor Password menu displays. From this menu, the person setting up the password system can set the security password. Users can set user passwords. 2. Move the cursor to the Exit menu, select Exit Saving Changes and press Enter. Note: Only clear a password after obtaining the permission of the responsible supervisor.
Chapter 5: Setup 5-5 Configuring a Hard Drive Note: Primary Master, Secondary Master, Primary Slave and Secondary Slave refer to the IDE drives. After installing a hard drive, you need to configure the hard drive using Setup. Perform the following steps: 1. On the Setup Main menu, select the appropriate IDE Adapter (such as, Primary Master) field and press Enter. A sub‐menu displays for the Primary Master drive that you selected. 2. Press Enter on the Type field.
5-6 Chapter 5: Setup Setting Memory Shadow The default setting enables memory shadow. This can increase your workstationʹs performance. This applies only if your workstation has a plug‐in video board. If you want to disable the memory shadowing, perform the following steps: 1. Move the cursor to the Memory Shadow field on the Main menu and press Enter. The Memory Shadow menu appears. 2. Select Disabled in the Video Shadow field to disable the video shadow. 3.
Chapter 5: Setup 5-7 Allocating Interrupts On the 7401, limited control of interrupt allocation is provided through the BIOS Setup Utility. Due to the nature of the PCI bus, the Plug and Play subsystem allocates the interrupts of PCI devices using all available interrupts. To free IRQ15, it is necessary to disable the secondary IDE bus. To do this, in the Advanced menu, choose Primary in the Local BUS IDE adapter selection.
5-8 Chapter 5: Setup BIOS Default CMOS Values (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) The following are the BIOS default CMOS values for the workstation. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed Main Values Note: An asterisk (*) indicates a variable value based on system specification.
Chapter 5: Setup 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled Secondary Master CD‐ROM Type Auto Multi‐Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode FPI0 4/DMA 2 Ultra DMA Mode Mode 2 Secondary Slave None Type Auto Multi‐Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled System Memory 640 KB Extended Memory * Advanced Values Installed O/S Ot
5-10 Chapter 5: Setup Memory Cache Enabled Cache System BIOS Write Protect Cache Video BIOS Write Protect Cache Base 0‐512 k Write Back Cache Base 512K‐640 k Write Back Cache Extended Memory Write Back Cache A000‐AFFF Disabled Cache B000‐BFFF Disabled Cache C800‐CBFF Disabled Cache CC00‐CFFF Disabled Cache D000‐D3FF Disabled Cache D400‐D7FF Disabled Cache D800‐DBFF Disabled Cache DC00‐DFFF Disabled Cache E000‐E3FF Write Protect Cache E400‐E7FF Write Protect Cache E400‐E7FF
Chapter 5: Setup Parallel Port Enabled Mode ECP Base I/O Address 378 Interrupt IRQ 7 DMA Channel DMA 1 Fdc on Lpt Disabled Floppy Disk Controller Disabled Serial Port C Enabled Mode Normal Base I/O Address 3E8 Interrupt IRQ 5 Powered Port Note: Must be set to On for the 7401‐4xxx with Pin Pad Auto Serial Port D Enabled Base I/O Address 2E8 Interrupt IRQ 11 Mode RS‐232 Disk‐On‐Chip Address CE00‐CFFF MSR Address CC00‐CDFF MSR Interrupt 6 System Monitors +12 V Status *
5-12 Chapter 5: Setup System Temperature * Vcc Status * Vcore Status * Vlcd Status * Vtt Status * Multiple ROM Menu Parallel CD‐ROM Boot Disabled On‐board Intel SLP Disabled On‐board Intel LAN Enabled On‐board Intel PXE Enabled Lucent WaveLAN ROM Disabled WaveLAN PXE ROM Disabled Selectable ROM 7 Disabled Selectable ROM 8 Disabled Selectable ROM 9 Disabled Selectable ROM 10 Disabled Selectable ROM 11 Disabled Selectable ROM 12 Disabled Selectable ROM 13 Disabled Select
Chapter 5: Setup Graphics Aperture 64 MB Enable memory gap Disabled ECC Config Disabled SERR signal condition Multip0le bit Default Primary Video Adapter AGP PCI/PNP UMB Resource Exclusion C800 ‐ CBFF Available CC00 – CFFF Available D000 – D3FF Available D400 – D7FF Available D800 – DBFF Available DC00 ‐ DFFF Available PCI/PNP IRQ Resource Exclusion IRQ 3 Available IRQ 4 Available IRQ 5 Available IRQ 7 Available IRQ 9 Reserved IRQ 10 Available IRQ 11 Available PCI/IRQ li
5-14 Chapter 5: Setup Continuous POST Disabled Boot menu retry Keyboard Allow Warm Boot Disabled Legacy USB Support Disabled Security Values Supervisor Password Is Clear User Password Is Clear Set Supervisor Password Press Enter Set User Password Press Enter Diskette Access Supervisor Fixed Disk Boot Sector Normal Password on Boot Disabled Power Values Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off IDE Drive 0 Monitoring Disabled IDE Drive 1 Monitoring D
Chapter 5: Setup CD-ROM Removable Devices IBA 4.0.
5-16 Chapter 5: Setup Interrupts (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) The following table lists the default settings. To resolve any conflicts, refer to the notes that follow the table.
Chapter 5: Setup 5-17 Memory Map (7401-22xx/35xx/45xx BIOS Version 2.2.1.x) The following table details the memory map for 7401‐22xx/35xx/45xx terminals BIOS Version 2.2.1.x (Pentium III/Celeron processors). The ESCD area from ED000‐EDFFF is not available for use as an Upper Memory Block (UMB) by memory managers. The area from E0000‐ EBFFF is currently not used by the BIOS and is available for use as UMB by memory managers.
5-18 Chapter 5: Setup BIOS Default CMOS Values (7401-26xx/46xx BIOS Version 2.3.x.x) The following are the default CMOS values for the ACPI BIOS on the Summa II processor boards in the 7401‐26xx and 46xx terminals. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed Main Values Note: An asterisk (*) indicates a variable value based on system specification.
Chapter 5: Setup LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled Secondary Master CD‐ROM Type Auto Multi‐Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode FPI0 4/DMA 2 Ultra DMA Mode Mode 2 Secondary Slave None Type Auto Multi‐Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Ultra DMA Mode Disabled System Memory 640 KB Extended Memory * Advan
5-20 Chapter 5: Setup Cache Memory Memory Cache Enabled Cache System BIOS Write Protect Cache Video BIOS Write Protect Cache Base 0‐512 k Write Back Cache Base 512K‐640 k Write Back Cache Extended Memory Write Back Cache A000‐AFFF Disabled Cache B000‐BFFF Disabled Cache C800‐CBFF Disabled Cache CC00‐CFFF Disabled Cache D000‐D3FF Disabled Cache D400‐D7FF Disabled Cache D800‐DBFF Disabled Cache DC00‐DFFF Disabled Cache E000‐E3FF Write Protect Cache E400‐E7FF Write Protect Ca
Chapter 5: Setup Parallel Port Enabled Mode ECP Base I/O Address 378 Interrupt IRQ 7 DMA Channel DMA 1 Fdc on Lpt Disabled Floppy Disk Controller Disabled Serial Port C Enabled Mode Normal Base I/O Address 3E8 Interrupt IRQ 5 Powered Port Note: Must be set to On for the 7401‐4xxx with Pin Pad Auto Serial Port D Enabled Base I/O Address 2E8 Interrupt IRQ 11 Mode RS‐232 Disk‐On‐Chip Address CE00‐CFFF MSR Address CC00‐CDFF MSR Interrupt 6 System Monitors +12 V Status *
5-22 Chapter 5: Setup System Temperature * Vcc Status * Vcore Status * Vlcd Status * Vtt Status * Multiple ROM Menu Parallel CD‐ROM Boot Disabled On‐board Intel SLP Disabled On‐board Intel LAN Enabled On‐board Intel PXE Enabled Lucent WaveLAN ROM Disabled WaveLAN PXE ROM Disabled Selectable ROM 7 Disabled Selectable ROM 8 Disabled Selectable ROM 9 Disabled Selectable ROM 10 Disabled Selectable ROM 11 Disabled Selectable ROM 12 Disabled Selectable ROM 13 Disabled Select
Chapter 5: Setup Graphics Aperture 64 MB Enable memory gap Disabled ECC Config Disabled SERR signal condition Multip0le bit Default Primary Video Adapter AGP Speedstep Mode Enabled PCI/PNP UMB Resource Exclusion C800 ‐ CBFF Available CC00 – CFFF Available D000 – D3FF Available D400 – D7FF Available D800 – DBFF Available DC00 ‐ DFFF Available PCI/PNP IRQ Resource Exclusion IRQ 3 Available IRQ 4 Available IRQ 5 Available IRQ 7 Available IRQ 9 Reserved IRQ 10 Available IRQ
5-24 Chapter 5: Setup QuickBoot Mode Enabled Continuous POST Disabled Boot menu retry Keyboard Allow Warm Boot Disabled Speaker Volume Soft Legacy USB Support Disabled Security Values Supervisor Password Is Clear User Password Is Clear Set Supervisor Password Press Enter Set User Password Press Enter Diskette Access Supervisor Fixed Disk Boot Sector Normal Password on Boot Disabled Power Values Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off IDE Drive 0
Chapter 5: Setup Boot Values IBA 4.0.
5-26 Chapter 5: Setup Interrupts (7401-26xx/46xx BIOS Version 2.3.x.x) The following table lists the default settings. To resolve any conflicts, refer to the notes that follow the table.
Chapter 5: Setup 5-27 Memory Map (7401-26xx/46xx BIOS Version 2.3.x.x) The following table details the memory map for 7401‐26xx/46xx terminals BIOS Version 2.3.1.2 (Pentium III/Celeron processors with ACPI). The ESCD area from ED000‐EDFFF is not available for use as an Upper Memory Block (UMB) by memory managers. The area from E0000‐EBFFF is currently not used by the BIOS and is available for use as UMB by memory managers.
5-28 Chapter 5: Setup BIOS Default CMOS Values (7401-21xx/31xx BIOS Version 1.5.0.4 Discontinued) The following are the BIOS default CMOS values for the terminal. Note: When installing a new BIOS from the CD, the Processor Board type is automatically detected and the correct BIOS is automatically installed Main Values System Time (variable) System Date (variable) Legacy Diskette A: 144 MV/1.
Chapter 5: Setup IDE Secondary Master Type None IDE Secondary Slave Type None Memory Cache Enabled Cache System BIOS area Enabled Cache Video BIOS area Disabled System Memory 640 kB Extended Memory 31744 kB Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off Fixed Disk Disabled Video Disabled IDE Drive 0 Monitoring Disabled IDE Drive 1 Monitoring Disabled IDE Drive 2 Monitoring Disabled IDE Drive 3 Monitoring Disabled PCI Bus Monitoring Disabled Boot sequ
5-30 Chapter 5: Setup Advanced Values I/O Device Configuration Local Bus IDE adapter Primary Serial port A Auto Serial port B Auto Mode Parallel port Mode Normal Auto Bi‐directional Floppy disk controller Disabled Disk-On-Chip Address Disabled MSR Address Disabled Plug and Play No Reset Configuration Data No PS/2 Mouse Auto Large Disk Access Mode DOS Secured Setup Configurations No PCI Configuration ISA Graphics Device Installed No PCI/PNP ISA UMB Region Exclusion Available (all
Chapter 5: Setup Interrupts (7401-21xx/31xx BIOS Version 1.5.0.4 - Discontinued) The following table lists the default settings.
5-32 Chapter 5: Setup Memory Map (7401-21xx/31xx BIOS Version 1.5.0.4 Discontinued) The following table details the memory map for the 7401‐21xx/21xx terminals BIOS Version 1.5.0.4 (Pentium processor). The ESCD area from ED000‐EDFFF is not available for use as an Upper Memory Block (UMB) by memory managers. The area from E0000‐EBFFF is currently not used by the BIOS and is available for use as UMB by memory managers.
Chapter 6: Operating System Recovery Introduction This chapter discusses procedures how to recover the Operating System using the integrated or parallel CD‐ROM drive. The software is distributed on bootable CD‐ROM media. The drivers necessary to run the CD‐ROM are temporarily installed during boot. It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software Userʹs Guide for information about that procedure.
6-2 Chapter 6: Operating System Recovery 7401-22xx/35xx Prerequisite On terminals equipped with Pentium III/Celeron processors you must release memory resources to permit CD‐ROM access. Refer to the Setup chapter and make the following changes to the BIOS settings (Setup Utility). • Reset BIOS to Default settings • Set the On‐Board Intel PXE to Disabled External CD-ROM If you do not have an integrated CD‐ROM drive, connect the external CD‐ROM as follows. 1.
Chapter 6: Operating System Recovery 6-3 Updating Procedures 1. Apply power to the terminal so the CD‐ROM drive can be opened. 2. Insert the CD that contains the operating system image.
6-4 Chapter 6: Operating System Recovery 10. Follow the DOS screen prompts. After each entry you are asked to confirm your input. You can use 1 or y for Yes, 2 or n for No. 11. Enter whether or not you want to perform Disk verification. (Answering Yes takes twice as long, but is recommended.) If Yes is selected: • The Ghost software verifies write operations and handles bad FAT clusters. • The Ghost error file (GHOST.
Chapter 6: Operating System Recovery 6-5 14. Enter Setup when the terminal reboots and reset the Parallel CDROM Boot to Disabled. Completing the OS Installation (Win2000) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image. Complete the installation as follows. 1.
6-6 Chapter 6: Operating System Recovery 5. Enter the Computer Description. 6. Enter the Computer Name. 7. Enter the Workgroup Name. 8. When prompted, press Finish to reboot the terminal. 9. Log in when prompted. 10. Open the Control Panel or use the TouchWare Icon on the desktop and run the MicroTouch screen calibration. Completing the OS Installation (WinNT) The system automatically reboots when the image recovery is complete and starts the software installation.
Chapter 6: Operating System Recovery 6-7 Note: When installing Win98 on terminals with Processor Boards (7401‐21xx/31xx) there are few differences in the procedure as follows: a) The terminal starts the Add New Hardware Wizard. b) For each device found, permit Windows to search for new drivers (take defaults). c) After each driver is installed you are asked to reboot. Answer No. 2. At the User Information screen, enter the User information.
6-8 Chapter 6: Operating System Recovery Gold Disk Contents This section describes the contents of each of the Gold Disk Images, including all the additions and changes that were made on top of the generic operating system. For each operating system, NCR strongly recommends that the drivers placed in the c:\install directory be left there for the purposes of servicing and maintaining the system.
Chapter 6: Operating System Recovery 6-9 Operating System Restrictions The following section describes restrictions for operating systems used with the 7401 terminal. Standby and Hibernate Mode Restriction When using a 7401 terminal without a keyboard or mouse, the Windows 2000, Windows XP PRO, and Windows XP Embedded OS Standby Mode and Hibernate Mode should be avoided. These two modes place the hardware in a low power state that requires an interrupt to restart the processor.
6-10 Chapter 6: Operating System Recovery • Intel 82559 Ethernet LAN drivers (version 5.0.67.0) • MicroTouch driver (version 5.62) • NCRSYSM driver (version 2,02,01,002) • Windows Installer (version 1.1) The following drivers are not installed automatically, but can be installed from their respective locations: • Backpack CD‐ROM (3.02) • Edgeport USB (1.15.
Chapter 6: Operating System Recovery 6-11 NCR 7401-26xx/46xx Win2000 Operating System Recovery Software (Version 02.05.00.02) (LPIN: D370‐0484‐0100) This product should only be used on 7401 terminals with a Microsoft Windows 2000 license. 7401‐26xx/46xx Windows 2000 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 terminal that has a Summa II processor board with ACPI BIOS. The bootstrap program (di_intel.
6-12 Chapter 6: Operating System Recovery The following drivers are not installed automatically, but can be installed from their respective locations: • Backpack CD‐ROM (3.02) C:\Install\Drivers\CDRom • Magtec MCR (1.01.07) C:\Install\Drivers\MCR • USB Camera (2.15) C:\Install\Drivers\Camera • Edgeport USB (2.
Chapter 6: Operating System Recovery • 6-13 Addresses hotplug keyboard issue, registry values added: KLM\System\CurrentControlSet\Services\i8042prt\Parameters • Value: Headless • Type: REG_DWORD • Data: 0x1 • Runs TerminalCheck.exe in Run registry to determine correct hardware platform (otherwise it will shut down) • Hides MS splash screen by adding /noguiboot parameter to boot.
6-14 Chapter 6: Operating System Recovery NCR 7401-45xx Win2000 Operating System Recovery Software (Version 02.04.00.02) (LPIN: D370‐0554‐0100) This product should only be used on 7401 terminals with a Microsoft Windows 2000 license. 7401‐45xx Windows 2000 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.
Chapter 6: Operating System Recovery 6-15 The following drivers are not installed automatically, but can be installed from their respective locations: • Backpack CD‐ROM (3.02) C:\Install\Drivers\CDRom • Edgeport USB (1.15.
6-16 Chapter 6: Operating System Recovery • Replaces the standard EULA with the NCR‐specific EULA NCR 7401-22xx/25xx/32xx/35xx WinXPe Operating System Recovery Software (Version 02.05.00.01) (LPIN: D370‐0485‐0100) This product should only be used on 7401 terminals with a Microsoft Windows XPe license. 7401‐22xx/25xx/32xx/35xx Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 POS terminal. The bootstrap program (di_intel.
Chapter 6: Operating System Recovery Furthermore, the following settings/revisions have been configured: • Preinstalled XPe to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey‐Local_Machine\Software\NCR\Gold Drive • Established a NFTS primary system partition that fills the entire drive • Included necessary OS cab files in C:\Install • Installed SMI Control Panel (4.2.
6-18 Chapter 6: Operating System Recovery NCR 7401-26xx/46xx WinXPe Operating System Recovery Software (Version 02.05.00.01) (LPIN: D370‐0567‐0100) This product should only be used on 7401 terminals with a Microsoft Windows XPe license. 7401‐26xx/46xx Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 POS terminal. The bootstrap program (di_intel.bsd) and disk recovery boot image (di_intel.
Chapter 6: Operating System Recovery Furthermore, the following settings/revisions have been configured: • Preinstalled XPe to include the Product ID Number (PID) • Placed the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey‐Local_Machine\Software\NCR\Gold Drive • Established a NFTS primary system partition that fills the entire drive • Included necessary OS cab files in C:\Install • Installed SMI Control Panel (4.2.
6-20 Chapter 6: Operating System Recovery NCR 7401-/22xx/25xx/26xx/32xx/35xx NT Operating System Recovery Software (Version 02.05.00.02) (LPIN: D370‐0483‐0100) This product should only be used on 7401 terminals with a Microsoft Windows NT Workstation 4.0 license. 7401‐22xx/25xx/26xx/32xx/35xx NT Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 terminal that has either a Summa or Summa II processor board. The bootstrap program (di_intel.
Chapter 6: Operating System Recovery • Preinstalls NT to include the Product ID Number (PID) • Places the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: 6-21 HKey-Local_Machine\Software\NCR\Gold Drive • Runs Sysprep (so that the mini installation will run on initial boot) with the following parameters: − Automatically include PID • Host.
6-22 Chapter 6: Operating System Recovery NCR 7401-21xx/31xx NT Operating System Recovery Software (Version 01.04.01.00) (LPIN: D370‐0433‐0100) Installs the following software: • Microsoft Windows NT Workstation 4.0 with Service Pack 4a. Service Pack 6 included (but not installed) on the disk • Microsoft Internet Explorer 5.0 • MicroTouch TouchWare Version 5.
Chapter 6: Operating System Recovery • 6-23 Sysprep.inf answer file created to: − Skip EULA − Preinstall the Product ID Number (PID) • Places the Gold Drive Part Number, Date Created, LPIN, and Version in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Windows Installer (Version 1.
6-24 Chapter 6: Operating System Recovery NCR 7401-4xxx NT Operating System Recovery Software (Version 02.05.00.02) (LPIN: D370‐0553‐0100) This product should only be used on 7401 terminals with a Microsoft Windows NT Workstation 4.0 license. The 7401‐4xxx NT Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401‐45xx terminal that has a Summa processor board or s 7401‐46xx terminal that has Summa II processor board.
Chapter 6: Operating System Recovery 6-25 Configures the following settings/revisions: • Preinstalls NT to include the Product ID Number (PID) • Places the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Runs Sysprep (so that the mini installation will run on initial boot) with the following parameters: − Automatically include PID • Host.
6-26 Chapter 6: Operating System Recovery NCR 7401-22xx/25xx/32xx/35xx Win98 Operating System Recovery Software (Version 02.03.00.01) (LPIN: D370‐0481‐0100) Support for Windows 98 has been discontinued. This product should only be used on 7401 terminals with a Microsoft Windows 98 license. 7401 22xx/25xx/32xx/35xx Win98 Operating System Recovery Software provides the means of restoring the operating system to the hard disk of a 7401 terminal. The bootstrap program (di_intel.
Chapter 6: Operating System Recovery • 6-27 Places the Gold Drive Part Number, Date Created, LPIN, and Release in Registry under: HKey-Local_Machine\Software\NCR\Gold Drive • Adds Userinfo.
6-28 Chapter 6: Operating System Recovery NCR 7401-21xx/31xx Win98 Operating System Recovery Software (Version 01.01.00.00) (LPIN: D370‐0444‐0100) Support for Windows 98 has been discontinued. Installs the following software: • Microsoft Windows 98 Second Edition • Microsoft Internet Explorer 5.0 • MicroTouch TouchWare Version 5.
Chapter 6: Operating System Recovery 6-29 OS Recovery from a Larger Disk Image The following procedure should be used to restore an Operating System when the destination disk is smaller than the source image (i.e. OS Recovery was made on a 10 GB source disk, but is being recovered on a 4.3 GB drive). 1. Boot the system. You should see a message during boot indicating that the CD‐ROM has been recognized: Micro Solutions BACKPACK CD-ROM v0.3 . . . Booting from BACKPACK CD Starting MS-DOS 2.
6-30 Chapter 6: Operating System Recovery 9. Select Local → Disk → From Image and press Enter. 10. The directory that Ghost is now looking in should be Z: (if not, switch to Z). Select the File name to load image from file (nnnnnnn.gho) and press Enter. 11. Select the Local destination drive and press Enter. 12. Set the sizes of the primary and secondary partitions as follows.
Chapter 7: BIOS Updating Procedures Introduction The terminalʹs BIOS can be updated using a parallel CD‐ROM drive and software available on bootable CD‐ROM media. The drivers necessary to run the CD‐ROM are temporarily installed during boot. This chapter describes this procedure. It is also possible to perform a BIOS update using a network connection. Refer to the NCR FitClient Software Userʹs Guide for information about that procedure.
7-2 Chapter 7: BIOS Updating Procedures Updating Procedures External CD-ROM If you do not have an integrated CD‐ROM drive, connect the Backpack External CD‐ROM as follows. 1. Connect the external CD‐ROM (2336‐K007) drive to the parallel port on the terminal. 2. Connect the power connector to the CD‐ROM drive.
Chapter 7: BIOS Updating Procedures 7-3 3. Apply power to the terminal so the CD‐ROM drive can be opened. 4. Insert the BIOS update CD. NCR BIOS and BIOS Update Software LPIN: A370‐0022‐0100 5. Boot the terminal. 6. Press F2 at the screen prompt to enter the Setup Utility. 7. In the Advanced menu, select I/O Device Configuration. 8. Verify that LPT 1 Mode is set to ECP. 9. Go back to the Advanced menu, select Multiple ROM Menu. 10. Set the Parallel CD-ROM Boot to Enabled. 11. Exit Setup and Save Changes.
7-4 Chapter 7: BIOS Updating Procedures Note: Model/Serial number data that is currently stored in the BIOS is displayed during power up. 13. When you get the green window, this indicates a successful update. 14. Remove the CD. 15. Press any key to reboot. 16. Enter Setup when the terminal reboots and load the Setup Defaults (Exit Menu). 17. From the Advanced menu, select Reset Configuration Data and then use the space bar to change the selection to Yes. 18. Exit Setup and Save Changes. 19.
Chapter 7: BIOS Updating Procedures 7-5 BIOS Crisis Recovery The procedures below provide a way to restore the BIOS resulting from a non‐recoverable condition. Note: Use this BIOS crisis recovery procedure only for a NON‐RECOVERABLE BIOS failure. A non‐recoverable BIOS state typically results from power loss during a flash BIOS update process. This is a rare occurrence and should not be confused with other hardware errors that cause a no video state.
7-6 Chapter 7: BIOS Updating Procedures Recovery Procedures 1. Connect the Parallel I/F Cable to the parallel (Customer Display) connector on the terminal. COM1 19518 Parallel 2. Connect the two machines with the RS‐232 cable. Use COM Port 1 on both machines (COM1 is next to the USB ports on the terminal). RS-232 Cable NCR 7401 PC 19519 3. Connect the Parallel Dongle to the Parallel I/F Cable.
Chapter 7: BIOS Updating Procedures 7-7 5. Insert the BIOS update CD into the PC. NCR BIOS and BIOS Update Software LPIN: A370‐0022‐0100 6. Apply power to the terminal. 7. On the PC, change directory to the CD‐ROM drive. E: [Enter] 8. Enter the update command: EMBflash [Enter] 9.
7-8 Chapter 7: BIOS Updating Procedures Cable/Connector Pin-Out Information Parallel Dongle 25-Pin D-shell Receptacle (Viewed from wiring side) 13 12 25 11 24 10 23 9 22 8 21 7 20 6 19 5 4 17 18 3 16 2 15 1 14 19513 RS-232 Cable P1 5 9 1 6 P2 9-Pin D-shell Receptacle 1 1 2 2 3 4 3 5 5 6 6 7 7 9-Pin D-shell Receptacle 5 9 1 6 4 8 8 P1 P2 19512
Chapter 8: NCR 7401 7890/7892 Scanner Differences Introduction The 7401 integrated scanner module is a modified NCR 7890 Presentation Scanner or a NCR 7892 Bi‐Modal Presentation Scanner; however, there are a few differences to be aware of. 1. The 7401 Scanner does not have its own integrated motion detector, as does the NCR 7890 and NCR 7892 Scanners. 2. The Scanner Programming Tags should only be used to set 7401 Scanner factory defaults.
8-2 Chapter 8: NCR 7401 7890/7892 Scanner Differences Starting the 7401 Scanner Motor and Laser The NCR 7890 and NCR 7892 Scanners have a built‐in detector that senses when an object is in front of the unit. When an object is detected, it turns the laser and motor on so it can scan. This detector is provided so the scanner can be put into a low‐power‐consumption state when the unit is not in use, permitting the scanner to last longer and use less power.
Chapter 8: NCR 7401 7890/7892 Scanner Differences 8-3 After the Active Time period expires, if the NCR OPOS scanner driver does not get another motion event, the motor and laser are turned off. If a motion event is received during the Active Time period, the motor and laser will continue to run and the timer is restarted.
8-4 Chapter 8: NCR 7401 7890/7892 Scanner Differences Programming the 7401 Scanner Using Programming Tags Obtain the following Scanner Programming Tags (BST0‐2121‐74): • Programming Mode • Hex 3 • Hex 0 • Hex 7 • Save and Reset • Default 1. Power cycle the 7401 terminal. 2. Listen for the Scanner power‐up tone. Immediately scan the Default Scanner Programming Tag. Note: If a keyboard is attached, the Pause key may be pressed to delay terminal restart until scanner testing is complete.
Chapter 8: NCR 7401 7890/7892 Scanner Differences 8-5 Programming the 7401 Scanner Through the RS-232 Interface As with the 7890 and 7892, the 7401 Scanner can be programmed through the RS‐232 interface. The 7890, 7892, and 7401 Scanners have a Program command (33h 45h) which permits you to send the tag information through the communications port (COM1 on the 7401). Send the same sequences that would be input using the tags. See the NCR Scanner/Scale Interface Programmerʹs Guide for more information.
8-6 Chapter 8: NCR 7401 7890/7892 Scanner Differences 7401 Scanner Default Settings The 7401 Scanner is set up in manufacturing using an additional string of commands to change some of the default settings that are provided with the 7890 and 7892 scanners. Refer to the 7890 and 7892 documents for the complete list of defaults. The defaults specifically programmed for the 7401 Scanner are listed below. These defaults are different from the 7890 and 7892 defaults.
Appendix A: Cables 7401 Cables Corporate ID Part Number Description 1416‐C041‐0030 497‐0008623 Ethernet 10/100BaseT 1416‐C266‐0040 497‐0407943 9‐pin female to 9‐pin female RS‐232 1416‐C266‐0152 497‐0409379 7193 RS‐232 50 foot 9‐pin female to 9‐pin female 1416‐C320‐0030 006‐8601011 Printer Power, SEV, straight receptacle 1416‐C321‐0030 006‐8601012 Printer Power, UK, straight receptacle 1416‐C322‐0030 006‐8601019 Printer Power, Australian, straight receptacle 1416‐C323‐0030 006‐8601010
A-2 Appendix A: Cables Corporate ID Part Number Description 1416‐C411‐0030 006‐1012224 Power, international, right angle receptacle 1416‐C417‐0040 497‐0411815 Printer extender, 9‐pin female to 25‐pin female 1416‐C418‐0040 497‐0411816 Printer extender, 25‐pin male to 25‐pin female 1416‐C419‐0030 250‐0023191 Power, 120 V twist lock, right angle receptacle 1416‐C464‐0006 497‐0413011 CD‐ROM 1416‐C472‐0006 497‐0411000 Parallel interface 1416‐C528‐0010 497‐0415949 USB, 1 meter 1416‐C528‐
Appendix B: Feature Kits 7401 Kits Below is a comprehensive list of the optional hardware Feature Kits that can be installed in the customer environment. Kit installation instructions (for those requiring instruction) are available on the Information Products web sites. • NCR Intranet: http://inforetail.atlantaga.ncr.com • Internet: http://www.info.ncr.com To locate the installation guides on these sites: 1. Select General Search. 2. Select the Kit Instructions icon. 3.
B-2 Appendix B: Feature Kits 2. Select Search.
Appendix B: Feature Kits Kit Number Part Number Description 2337‐K012‐V001 497‐0417705 Bravo 4‐label printer (EC cord, without label peeler) 2337‐K013‐V001 497‐0417708 Bravo 4‐label printer (EC cord, with label peeler) 2337‐K014‐V001 497‐0417709 Bravo 4‐label printer (UK cord, without label peeler) 2337‐K015‐V001 497‐0417710 Bravo 4‐label printer (UK cord, with label peeler) 2756‐K121‐V001 497‐0409421 Domestic power supply 2756‐K122‐V001 497‐0409434 Y‐cable adapter (mouse/keypad) 2756‐
B-4 Appendix B: Feature Kits Kit Number Part Number Description 7156‐K280‐V001 497‐0408653 Slip table 7156‐K301‐V002 497‐0408654 Power supply 7156‐K309‐V001 Mounting Bracket 7156‐K330‐V002 497‐0408656 Power supply (w/US power cord) 7158‐K301‐V001 497‐0411975 Power supply (55 W) 7401‐K016‐V001 497‐0421022 600 MHz Celeron processor 7401‐K023‐V001 497‐0413159 128 MB memory 7401‐K024‐V001 497‐0414201 64 MB SDRAM service kit 7401‐K025‐V001 497‐0414202 128 MB SDRAM service kit 7401‐
Appendix B: Feature Kits B-5 Kit Number Part Number Description 7401‐K201‐V001 497‐0420675 Hi fi speaker module w/IRDA 7401‐K501‐V001 497‐0412157 Fixed‐angle to tilt mount conversion 7401‐K502‐V001 497‐0420092 Kit ‐ Flush Mount 7401‐K503‐V001 497‐0412158 Fixed‐angle mount 7401‐K504‐V001 497‐0420102 Fixed‐angle mount w/Keyboard Port 7401‐K505‐V001 Fixed Angle Mount II 7401‐K509‐V001 497‐0415774 Kit – Rear Cover for Fixed Angle Mount 7401‐K512‐V001 497‐0428826 Fixed Angle Mount II w
B-6 Appendix B: Feature Kits Kit Number Part Number Description 7401‐K540‐V001 497‐0414186 Wall mount bracket with keyboard shelf 7401‐K542‐V001 497‐0414279 Tilt mount bracket for keyboard shelf 7401‐K543‐V001 497‐0417684 Wall mount bracket with keyboard shelf (wide) 7401‐K580‐V001 497‐0420105 Self‐service printer (80 mm) Discontinued 7401‐K582‐V001 497‐0420820 Self‐service printer (K582) 7401‐K590‐V004 497‐0424497 Self‐service printer (80, 82.
Index —1— 12.
Index-2 Setting boot options, 5‐6 Setting memory cache, 5‐5 Setting memory shadow, 5‐6 Setting passrods, 5‐4 Setting the date and time, 5‐3 Boot options, setting, 5‐6 —C— Cable connector identification, 3‐9, 4‐5 Calibrating the Touch Screen, 4‐27 Calibration from the BIOS, 4‐30 Calibration Using Microcal (DOS), 4‐29 Calibration Using MicroTouch (Windows), 4‐27 Cash drawer Installation, 3‐16, 3‐17 Cash Drawer Support, 0‐31 CD‐ROM drive, 0‐52 Clearing password, 5‐4 Compact Flash, 0‐50, 2‐30 Compatibility, 0
Index-3 7401‐4xxx peripherals, 4‐6 Angled Magnetic Stripe Reader (MSR), 4‐7 Country Keyboards (7401‐F118), 4‐8 Fixed‐Angle mount, 3‐5 Tilt Mount, 3‐10 Installing a 7401‐4xxx on a Table Mount, 4‐18 Installing a 7401‐4xxx on the EasyPoint 45 Pedestal, 4‐21 Installing the Power Mon II® Software, 3‐ 44 Installing the UPS, 3‐44 Integrated CD‐ROM, 2‐29 Internal speaker, 0‐47, 2‐30 Interrupts (7401‐26xx/46xx BIOS), 5‐26 Interrupts (Pentium III/Celeron), 5‐16 Interrupts (Pentium), 5‐31 Interrupts, allocating, 5‐7
Index-4 OS Recovery from a Larger Disk Image, 6‐29 —P— Password Clearing, 5‐4 Password setup, 5‐4 PCI expansion header, 0‐27, 2‐12 Pentium III connectors, 0‐53 Pin Pad, 2‐26 Plug and Play, 0‐37, 2‐21 POS connector board, 0‐47, 2‐30 Features, 0‐16, 2‐3 Power LED, 0‐33, 2‐16 Power OK LED, 0‐48, 2‐32 Power supply Description, 0‐49, 2‐32, 2‐33 Power/status LED, 0‐48, 2‐31 Printer Installation, 3‐13 Printers, 0‐43 Processor board Connector descriptions, 0‐30, 2‐15 Features, 0‐15, 2‐3 Processor Board Descriptio
Index-5 —U— U.K.
