Specifications

MX-3610N TROUBLESHOOTING 6 – 4
23cpm/26cpm/31cpm/36cpm machine
Trouble content
Judg-
ment
block
Trouble
code
(23cpm/
31cpm(G)
machine)
Trouble
code
(26cpm/
36cpm/
31cpm(A)
machine)
Operatable mode
Copy scan
(including
interrup-
tion)
Scan
(Push)
Scan
(Pull)
Scan-
To
HDD
Print
List
print
FAX
Send
FAX
print
FAST
Notifi-
cation
to host
FAX board
trouble
• FAX board
breakdown
MFP F6 (00, 01,
04, 21, 30,
97, 98)
F6 (00, 01,
04, 21, 30,
97, 98)
–– –
HDD trouble • SD card
breakdown
E7 (07) E7 (07) ✕ ✕ ✕ ✕ ✕✕✕✕ ✕
• HDD breakdown E7 (03) E7 (03) ✕ ✕ ✕ ✕ ✕✕✕✕ ✕
• HDD-ASIC
breakdown
E7 (04) E7 (04) ✕ ✕ ✕ ✕ ✕✕✕✕ ✕
Scanner
communication
trouble
• SCU
communication
error
A0 (02)
E7 (80)
A0 (02)
E7 (80)
✕✕✕✕ ✕ 
Engine
communication
trouble
• PCU
communication
error
A0 (01)
E7 (90)
A0 (01)
E7 (90)
✕ ✕ ✕ ✕ ✕✕✕✕ 
Option
communication
trouble
• ACU
communication
error
A0 (04) A0 (04, 05) ✕ ✕ ✕ ✕ ✕✕✕✕ 
Printer port
system trouble
• Printer port
system trouble
F9 (91, 92) F9 (91, 92)  ✕✕ ✕   
Backup battery
voltage fall
trouble
• Backup battery
voltage fall
U1 (01)
U1 (01) ✕ ✕ ✕ ✕ ✕✕✕✕ 
Operation
disable trouble 1
• Controller fan
trouble
L4 (30) L4 (30) ✕ ✕ ✕ ✕ ✕✕✕✕ ✕
Operation
disable trouble 2
• External serial I/
F communication
error (RIC)
U7 (50, 51) U7 (50, 51) ✕ ✕ ✕ ✕ ✕✕✕✕ 
• Memory error
(included not
installed the
expansion RAM)
U2 (00, 05,
10, 11, 24,
40, 41, 42)
U2 (00, 11,
40, 41, 42)
✕ ✕ ✕ ✕ ✕✕✕✕15
• Connection
trouble (Model
data
discrepancy)
(MFPC
detection)
A0 (10, 11,
15, 16, 20)
E7 (60, 61,
65, 89)
A0 (10, 11,
14, 15, 16,
17, 20)
E7 (60, 61,
65, 89)
✕ ✕ ✕ ✕ ✕✕✕✕ ✕
• Serial number
data error
U2 (30) U2 (30) ✕ ✕ ✕ ✕ ✕✕✕✕ ✕
• HDD registration
data check sum
error
U2 (50) U2 (50) ✕ ✕ ✕ ✕ ✕✕✕✕ 
Operation
disable trouble 3
• Memory check
error when
booting
E7 (95, 96) E7 (95, 96) ✕ ✕ ✕ ✕ ✕✕✕✕ 
• Image memory
trouble, decode
error
E7 (01, 49,
91, 92, 93,
94)
E7 (01, 49,
91, 92, 93,
94)
✕ ✕ ✕ ✕ ✕✕✕✕ 
• Image memory
trouble, decode
error (Image
high
compression)
E7 (42, 46,
48)
✕ 17 ✕✕✕ 
Operation
disable trouble 4
• Personal counter
connection
trouble
PC (00) PC (00) ✕ ✕ ✕ ✕ ✕✕✕✕ 
Power controller
trouble
• Power controller
error
L8 (20) L8 (20) ✕ ✕ ✕ ✕ ✕✕✕✕ 
Special function
trouble
• Watermark data
error
U2 (60)
P1 (00, 01,
02)
U2 (60)
P1 (00, 01,
02)
     