Specifications

MX-3610N TROUBLESHOOTING 6 – 11
G. Details of error codes and countermeasures
A0-01 PCU PWB ROM error
A0-02 SCU PWB ROM error
A0-04 Scanner expansion PWB (ACU)
(ACRE) ROM error
A0-05 Scanner expansion PWB (ACU)
(ACRE) firmware error
A0-10 Color profile error
A0-11 Firmware version inconsistency
(MFP - PCU)
A0-14 Inconsistency between the MFP and
the CPU firmware version
A0-15 Incompatible DSK BOOT and program
firmware
A0-16 Data error of the energy-saving NIC
controller firmware in the SD card
A0-17 Inconsistency between the UI data
and the CPU firmware version
A0-20 Conflict firmware and EEPROM data
version (MFP)
Trouble content
Detail MFP
Cause The firmware version-up is not completed properly by
interruption of the power during the version-up
operation, etc.
PCU PWB trouble.
Check & Remedy Use SIM49-1 to perform the firmware version-up
procedure again.
Replace the PCU PWB.
Trouble content
Detail MFP
Cause The firmware version-up is not completed properly by
interruption of the power during the version-up
operation, etc.
SCU PWB trouble.
Check & Remedy Use SIM49-1 to perform the firmware version-up
procedure again.
Replace the SCU PWB.
Trouble content
Detail MFP
Cause Scanner expansion PWB (ACU) (ACRE) ROM data
error.
An error occurs during firmware upgrading for some
reasons.
Check & Remedy Perform firmware upgrading again.
Trouble content
Detail MFP
Cause Improper firmware
A firmware of a different model is installed. A ROM of
a different model is installed.
Check & Remedy Replace the ROM with a proper one.
Write the proper firmware. (Upgrade to the proper
firmware.)
Trouble content Color profile error
Detail MFP
Cause The content of the color profile is abnormal.
Combination error between the MFPC PWB firmware
and the color profile
Check & Remedy Upgrade the firmware collectively.
Replace the MFPC PWB.
Trouble content
Detail MFP
Cause Firmware combination error between the MFP and
the PCU.
Check & Remedy Install the firmware in the all-firmware version-up
mode.
Trouble content
Detail MFP
Cause Combination error between the MFP and the CPU UI
firmware version.
Check & Remedy Install the firmware in the all-firmware version-up
mode.
Trouble content
Detail MFP
Cause Installation of the normal firmware was performed
with a security kit enable.
Check & Remedy Stop installation of the normal firmware.
Trouble content Data error of the energy-saving NIC controller
firmware in the SD card.
Detail MFP
Cause SD card trouble.
MFPC PWB trouble.
Check & Remedy Reinstall the firmware.
Replace the SD card.
Replace the MFPC PWB.
Trouble content
Detail MFP
Cause Combination error between the UI contents data and
the CPU UI firmware version.
Check & Remedy Install the firmware in the all-firmware version-up
mode.
Trouble content
Detail MFP
Cause Inconsistency between the MFP firmware version and
the EEPROM data version.
Check & Remedy Check the combination of the firmware.