Specifications

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9
Chapter 9
TROUBLESHOOTING AND
MAINTENANCE
Problems related to general use of the machine, the copy function, and software
setup are explained here. Be sure to check the problem carefully before calling for
service, as many problems can be solved by the user.
If you are unable to solve the problem, turn off the main switch, unplug the power
cord from the outlet, and contact your dealer.
DISPLAY MESSAGES
When the following indicators light up or blink on the operation panel or the following
alphanumeric codes appear in the display, solve the problem immediately referring
to both the table below and the indicated page.
For problems related to the printer and scanner functions, see the
online manual.
Be sure to use only genuine SHARP parts and supplies.
Indication
Cause and remedy Page
Lamp indicator Display
Tr ay
location
indicator
Blinks
BYPASS : ADD
PAPE R
The indicated paper tray is not
attached, is attached incorrectly, or has
run out of paper.
17
TRAY * : ADD
PAPE R
CLOSE PAPER
TRAY *
Error
indicator
Blinks
CLEAR PAPER
JAM
A paper misfeed has occurred.
Remove the misfeed as explained in
"MISFEED REMOVAL".
153
SPF/RSPF JAM.
FRONT OR SIDE
COVER OPEN.
CLOSE COVERS.
The cover is open. Close the cover. -
CLOSE THE SPF/
RSPF COVER.
The RSPF cover is open. Close the RSPF
cover.
155
REPLACE THE TD
CARTRIDGE.
The TD cartridge is empty. Replace the
TD cartridge with a new cartridge.
(When the indicator blinks, the
machine does not operate.)
157
SYSTEM ERROR
[XX - XX] REFER
TO USER GUIDE
The machine will not function. Turn the
power switch off, wait about 10
seconds,and then turn on the switch
again. If this does not clear the error,
remove the power cord from the outlet,
and contact your authorized service
representative.
-
NO ID CARD COPY WITH SPECIAL
FUNCTIONS
When selected ID Card Copy, Sort
Copy, 2 in 1 Copy and Margin Shift
function cannot be used.
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