User manual
Table Of Contents
- AQUOS Xx2 User Guide
- Contents
- Introduction
- Getting Started
- Basic Operations
- Handset Interface
- Welcome Sheet (Lock Screen) Basics
- Home Screen (Feel Home) Basics
- Icons at Display Top (Status Bar)
- Checking Handset Status & Notifications (Notifications Window)
- Customizing Welcome Sheet (Lock Screen)
- Customizing Home Screen (Feel Home)
- Capturing Screenshots (Clip Now)
- Disabling Touch Operation Temporarily (Childlock)
- Copying Onscreen Text (Copy Anywhere)
- Writing Notes on Display (KAKU Notepad)
- Phone
- Messaging & Internet
- Camera
- Music & Images
- Connectivity
- Global Services
- Handset Settings
- For Assistance
- Safety Precautions
- Index
169
For Assistance
AQUOS Xx2
Customer Service
For SoftBank handset or service information, call General
Information. For repairs, call Customer Assistance.
SoftBank Customer Support
General Information
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Customer Assistance (Repairs/Lost
Handsets)
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
If you cannot reach a toll free number, use the number
(charges apply) below for your service area:
Hokkaido Area, Tohoku Area, Hokuriku Area, Kanto &
Koshinetsu Area: 022-380-4380
Tokai Area: 052-388-2002
Kansai Area: 06-7669-0180
Chugoku Area, Shikoku Area, Kyushu & Okinawa Area:
092-687-0010
Smartphone Technical Support Center
From a SoftBank handset, dial toll free at 151
From a landline/IP phone, dial toll free at 0800-1700-151
SoftBank Global Call Center
From outside Japan, dial +81-92-687-0025 (toll free from
SoftBank handsets)
If handset is lost/stolen, call this number immediately
(international charges apply)