MODEL: AR-5516 AR-5520 AR-5516D AR-5520D DIGITAL MULTIFUNCTIONAL SYSTEM OPERATION GUIDE
CONTENTS 1 BEFORE USING THE MACHINE 3 PRINTER FUNCTIONS PART NAMES AND FUNCTIONS ..................... 4 BASIC PRINTING ............................................ 35 ● OPERATION PANEL ........................................6 POWER ON AND OFF....................................... 8 ● OPENING THE PRINTER DRIVER FROM THE "Start" BUTTON ............................................. 36 ● POWER ON ......................................................8 ● POWER OFF ....................................
5 USER SETTINGS ADJUSTING THE AUTOMATIC EXPOSURE LEVEL .............................................................. 55 CUSTOMISING SETTINGS (System Settings)...... 56 8 PERIPHERAL DEVICES AND SUPPLIES PERIPHERAL DEVICES ................................. 85 ● SINGLE PASS FEEDER/REVERSING SINGLE PASS FEEDER .............................................. 86 ● 250-SHEET PAPER FEED UNIT/2 X 250SHEET PAPER FEED UNIT .......................... 86 ● SYSTEM SETTINGS ......................................
INTRODUCTION This manual describes the copier, printer, and scanner functions of the AR-5516/AR-5520 and AR-5516D/AR-5520D digital multifunctional system. Note • Where "AR-XXXX" appears in this manual, please substitute the name of your model for "XXXX". For the name of your model, see "DIFFERENCES BETWEEN MODELS" in the Start Guide. • The screen images and procedures that appear in this manual are mainly for Windows Vista.
1 Chapter 1 BEFORE USING THE MACHINE This chapter contains basic information that should be read before using the machine. PART NAMES AND FUNCTIONS 1 2 2 7 6 3 4 4 10 16 5 8 11 15 9 1 2 3 4 5 6 7 8 4 Glass cleaner (when the SPF/RSPF is installed) Use to clean the original scanning glass. (p.83) Document feeder cover (when the SPF/RSPF is installed) /document cover Open to make copies from the document glass. (p.15) Document glass Place an original that you wish to scan face down here.
BEFORE USING THE MACHINE 17 18 19 1 20 21 22 24 26 25 27 23 17 18 19 20 21 22 23 24 Document feeder tray (when the SPF/RSPF is installed) Place the original(s) that you wish to scan face up here. Holds up to 40 originals. (p.17) Original guides (when the SPF/RSPF is installed) Adjust to the size of the originals. (p.16) Feeding roller cover (when the SPF/RSPF is installed) Open to remove misfed originals. (p.
BEFORE USING THE MACHINE OPERATION PANEL 1 1 2 3 4 5 6 7 8 6 SCAN MENU key Use to scan by means of the provided Button Manager software. (p.48) SCAN key ( ) / indicator Press to switch the machine to scanner mode and scan by means of the provided Button Manager software. (p.46) The indicator blinks during scanning and transmission of the scanned data. ON LINE key ( ) / indicator Press to toggle the machine between online and off-line.
BEFORE USING THE MACHINE 12 13 14 15 16 17 18 20 19 1 21 22 28 25 26 27 29 30 31 24 23 When there are two or more paper trays 17 Display Shows the set number of copies, as well as the copy ratio, system setting function or setting code, or an error code when an error occurs. 27 18 Numeric keys Use to select the desired copy quantity or to make system setting entries. (p.19) To display the total number of pages output by the machine, hold the [0] key down. (p.
POWER ON AND OFF The power switch is located on the left side of the machine. POWER ON POWER OFF Turn the power switch to the "ON" position. Make sure that the machine is not in operation and then turn the power switch to the "OFF" position. It will take about 45 seconds for the machine to warm up. While the machine is warming up, the POWER SAVE indicator ( ) will blink. (The POWER SAVE indicator ( ) will go off when the machine is ready to copy.
LOADING PAPER The paper required indicator ( ) will light up when there is no copy paper in the selected paper feed tray, or when the selected paper tray is not installed or is improperly installed. PAPER For best results, use only SHARP recommended paper.
BEFORE USING THE MACHINE LOADING PAPER Make sure that the machine is not copying or printing, and then follow these steps to load paper. Loading the paper tray 1 Gently lift and pull out the paper tray until it stops. 2 Push the pressure plate down until it locks in place. Push the centre of the pressure plate down until it locks into place. 3 Load paper into the tray. • Open the package of the paper and load it without fanning the paper. • Make sure the stack of paper is straight before loading it.
BEFORE USING THE MACHINE Loading the bypass tray 1 Unfold the bypass tray. 3 Insert the paper (print face down) all the way into the bypass tray. To prevent a misfeed, verify once more that the paper guides are adjusted to the width of the paper. When feeding large paper such as B4 and A3, pull out the bypass tray extension. 2 Note Set the paper guides to the copy paper width. • If you loaded paper in the bypass tray, press the [PAPER SELECT] key ( ) to select the bypass tray.
BEFORE USING THE MACHINE Envelopes Do not use the following envelopes, as misfeeds will occur. • Envelopes with metal tabs, clasps, strings, holes, or windows. • Envelopes with rough fibres, carbon paper, or glossy surfaces. • Envelopes with two or more flaps. • Envelopes with tape, film, or paper attached to the flap. • Envelopes with a fold in the flap. • Envelopes with glue on the flap to be moistened for sealing. • Envelopes with labels or stamps. • Envelopes that are slightly inflated with air.
BEFORE USING THE MACHINE 3 Use the [ORIGINAL] key ( select the paper size. ) to 4 The indicator of the selected paper size lights up. Squeeze the lock lever of the front guide and slide the front guide to match the width of the paper, and move the left guide to the appropriate slot as marked on the tray.
OPERATION IN COPY, PRINTER, AND SCANNER MODES Some operations cannot be performed simultaneously when the machine is being used in printer mode, copy mode, or scanner mode. Modes Copy Printer Scanner Copy key input During copying During printing During scan preview/ during scanning Copying Printing Yes Yes No Yes* No Scanning from Scanning from a computer the machine Yes No Yes Yes * During two-sided printing (AR-5516D/AR-5520D only), the copy job begins after the print job finishes.
2 Chapter 2 COPY FUNCTIONS This chapter explains how to use the copy functions. NORMAL COPYING This section explains how to make a regular copy. If "Auditing mode" has been enabled (p.60), enter your 3-digit account number. Copying from the document glass 1 Open the document cover/SPF/RSPF, and place the original. 3 Press the [ORIGINAL] key ( select the original size. ) and When the original size is selected, the tray with the same size of paper is automatically selected.
COPY FUNCTIONS Copying from the SPF/RSPF 1 2 Make sure that an original has not been left on the document glass. Close the SPF/RSPF. 5 Press the [START] key ( copying. The copy is delivered to the paper output tray. The default output mode for copying from the SPF/RSPF is sort mode (p.29). The default output mode can be changed using "Sort auto select" in the system settings (p.58). Adjust the original guides to the size of the original(s).
COPY FUNCTIONS Auto paper select mode (when there are two or more paper trays) When the AUTO PAPER SELECT indicator ( AUTO ) lights up, "Auto paper select mode" is enabled. This function automatically selects the paper that is the same size as the original A5, B5, B5R, A4, A4R, B4, A3 paper. "Auto paper select mode" can be disabled in the system settings. (p.
COPY FUNCTIONS MAKING A COPY DARKER OR LIGHTER Automatic exposure adjustment is initially enabled. This function automatically adjusts the copy image according to the original being copied. If you wish to select the exposure level yourself, follow the steps below. (Select from two original types and five exposure levels for each original type.) The exposure level used in automatic exposure adjustment can also be changed. ("ADJUSTING THE AUTOMATIC EXPOSURE LEVEL" (p.55)) Original types ● AUTO ......
COPY FUNCTIONS SETTING THE NUMBER OF COPIES Press the numeric keys to set the number of copies. Important note when making a large number of copies ● The set number of copies appears in the display. A maximum of 999 copies (factory default setting) can be set. ● If you wish to make only a single copy, copying is possible with the display showing "0". Note When the maximum number of pages (about 250 pages) that can be held in the paper output tray are output, copying will temporarily stop.
COPY FUNCTIONS 4 5 Press the [AUTO IMAGE] key ( AUTO % ). The AUTO IMAGE indicator ( AUTO % ) lights up and the appropriate ratio for the original size and paper size is selected. (The indicator of the selected ratio will light up.) Note Set the number of copies and other copy settings, and then press the [START] key ( ). The copy will be delivered to the paper output tray. Note To cancel automatic ratio selection, press the [AUTO IMAGE] key ( AUTO % ) again.
COPY FUNCTIONS SELECTING THE VERTICAL AND HORIZONTAL COPY RATIOS SEPARATELY (XY ZOOM Copying) The XY ZOOM feature allows the horizontal and vertical copy ratios to be changed independently. Example: Reduction only in the horizontal direction. Original Note Copy • This feature cannot be used with the 2 IN 1 or 4 IN 1 feature. (p.31) • To use the XY ZOOM feature with the DUAL PAGE COPY feature, set the DUAL PAGE COPY feature first and then the XY ZOOM feature.
COPY FUNCTIONS 6 Use the [PRESET RATIO] selector keys ( , ) and [Zoom] keys ( , ) to change the copy ratio in the horizontal direction. Press the [PRESET RATIO] selector keys ( , ) to select a ratio close to the desired ratio, and then press the [Zoom] keys ( , ) to adjust the ratio in increments of 1%. The ratio appears in the display. 7 Press the [Copy ratio display] key ( ). The selected ratio for the horizontal direction will be entered and the display will change to the number of copies display.
AUTOMATIC TWO-SIDED COPYING (AR-5516D/AR-5520D) Two originals placed on the document glass can be copied onto each side of a single sheet of paper. In addition, an RSPF can be used to copy two originals onto one sheet of paper, or one two-sided original onto two sheets of paper, or one two-sided original onto each side of one sheet of paper. Original → Paper Usable paper One-sided original → Two sides A5 to A3 • The bypass tray cannot be used.
COPY FUNCTIONS Using the document glass 1 Place the original that you wish to copy onto the front side of the paper on the document glass and close the document cover. Note After placing the original, be sure to close the document cover/SPF/RSPF. If left open, parts outside of the original will be copied black, causing excessive use of toner. 2 Select the original size. (p.15) 3 Press the [ORIGINAL TO COPY] key, and make sure that the indicator is lit.
COPY FUNCTIONS IMAGE ROTATION IN DUPLEX COPYING This function is used to invert the top and bottom of the image on the front side of the paper during two-sided copying. 1 Hold down the [ORIGINAL TO COPY] key until the indicator blinks. The currently set setting code blinks in the first digit of the number of copies display. 2 2 Press a numeric key to enter the setting code. To enable the setting, press [1] key. To disable the setting, press [0] key. The factory default setting is "0".
TWO-SIDED COPYING USING THE BYPASS TRAY To perform manual two-sided copying, follow these steps. Example: Copying originals A and B onto each side of one sheet of paper Original A 1 Copy Original B 3 Copy original A. Turn the copy of original A over, and without changing the position of the edge closest to you, insert it in the bypass tray. Insert the paper all the way in.
DUAL PAGE COPYING A dual page original can be automatically separated into two pages during copying. This feature is convenient for making copies of books and other dual page originals on individual sheets of paper. Copy Original Note 1 • • • • • A4 paper is used for dual page copying. When rotation copy is enabled, A4R paper can also be used. Dual page copying can be enabled when Sort/Group copy (p.29). When used in combination with XY ZOOM copying, enlargement is not possible.
INTERRUPTING A COPY RUN (Interrupt Copying) A copy run can be temporarily interrupted to allow another copy job to be performed. When the other job is finished, the copy run will resume using the original copy settings. Note 1 Interrupt copying is not possible when sort/group copying, 2 IN 1 / 4 IN 1 copying, or two-sided copying is being performed. System settings and scanning function are also not available when interrupt copying. Press the [INTERRUPT] key ( interrupt the copy run.
CONVENIENT COPY FUNCTIONS This section explains major convenient copy functions. ROTATING THE IMAGE 90 DEGREES (Rotation Copy) When "Auto paper select mode" or "automatic ratio selection" are in operation and the original is placed in a different orientation (vertical or horizontal) than the paper, the original image will be automatically rotated 90 degrees to enable correct copying onto the paper.
COPY FUNCTIONS Using the document glass 1 Place the first original. (p.15) 2 Select the original size. (p.15) 3 Press the [SORT/GROUP] key ( / ) to select the desired mode. The modes are selected in the order "SORT" ( ), "GROUP" ( ), "Off". 4 When the start indicator lights, replace the original with the next original, and then press the [START] key ( ). Repeat step 5 until all originals have been scanned into memory. Note 6 1 Place the originals. (p.
COPY FUNCTIONS COPYING MULTIPLE ORIGINALS ONTO A SINGLE SHEET OF PAPER (2 IN 1 / 4 IN 1 Copy) Multiple originals can be copied onto a single sheet of paper in a selected layout pattern. This function is convenient for compiling multi-page reference materials into a compact format, or for providing an overview of all pages of a document on a single page.
COPY FUNCTIONS Using the SPF/RSPF 1 Place the originals. (p.16) 2 Press the [2 IN 1 / 4 IN 1] key ( / ) to select the mode. Note The mode is selected in the order "2 IN 1" ( ), "4 IN 1" ( ), "Off". 3 Set the number of copies and other settings, and press the [START] key ( ). • To cancel 2 IN 1 / 4 IN 1 copying, press the [CLEAR] key ( ). • To cancel 2 IN 1 / 4 IN 1 copy mode, press the [2 IN 1 / 4 IN 1] key ( / ) repeatedly until the 2 IN 1 / 4 IN 1 indicators ( / ) are both off.
COPY FUNCTIONS CREATING MARGINS WHEN COPYING (Margin Shift) The MARGIN SHIFT feature, in its initial setting, automatically shifts the text or image to increase the margin by approximately 10mm. The location of the margin to be increased can be selected to be either at the left edge or the top of the page (AR-5516D/5520D only). Example: Model that supports automatic two-sided copying Margin A A Margin Original This feature cannot be used with the 2 IN 1 / 4 IN 1 feature or rotation copy feature.
COPY FUNCTIONS ERASING SHADOWS AROUND THE EDGES OF A COPY (Erase Copy) ● This feature is used to erase shadows that appear around the edges of copies of books and other thick originals. (EDGE ERASE) ● The feature can also erase the shadow that appears down the centre of books and other originals that open up. (CENTRE ERASE) ● The factory default setting for the width of the erasure is approximately 10 mm. The width can be changed in the system settings. (p.
3 Chapter 3 PRINTER FUNCTIONS This chapter explains how to use the printer functions. The procedure for loading paper is the same as for loading copy paper. See "LOADING PAPER" (p.9). Note • Print jobs received while the machine is copying or scanning will be stored in memory. When the copy job is finished, the print jobs will begin printing.
PRINTER FUNCTIONS If the tray runs out of paper during printing Add paper to the tray or press the [PAPER SELECT] key ( ) to select a different tray, and then press the [ON LINE] key ( ) to resume printing. Note that if the "Auto tray switching" setting in the system settings is enabled on a model that has two or more paper trays and there is the same size of paper in another tray, the machine will automatically switch to the other tray and continue printing.
PRINTER DRIVER SETTING SCREEN Some restrictions exist on the combinations of settings that can be selected in the printer driver setup screen. When a restriction is in effect, an information icon ( ) will appear next to the setting. Click the icon to view an explanation of the restriction. 1 2 3 3 4 5 6 8 7 Note 1 2 3 4 5 6 9 10 The settings and the image of the machine will vary depending on the model. Tab The settings are grouped on tabs. Click on a tab to bring it to the front.
SETTING ADVANCED PRINT FUNCTIONS This section explains major advanced print functions. The explanations assume that the paper size and other basic settings have already been selected. For the basic procedure for printing and the steps for opening the printer driver, see "BASIC PRINTING" (p.35). PRINTING MULTIPLE PAGES ON ONE PAGE (N-Up Printing) This function can be used to reduce the print image and print multiple pages on a single sheet of paper.
PRINTER FUNCTIONS FITTING THE PRINTED IMAGE TO THE PAPER (Fit To Paper Size) The printer driver can adjust the size of the printed image to match the size of the paper loaded in the machine. Follow the steps shown below to use this function. The explanation below assumes that you intend to print an A3 size document on A4 size paper. 1 2 Click the "Paper" tab in the printer driver setup screen. 4 Select the actual size of paper to be used for printing (A4).
PRINTER FUNCTIONS ENLARGING/REDUCING THE PRINT IMAGE (Zoom) This function is used to enlarge or reduce the image to a selected percentage. This allows you to enlarge a small image or add margins to the paper by slightly reducing an image. Note The "Zoom" setting is not available when "N-Up Printing" is selected. 1 Click the "Paper" tab in the printer driver setup screen. 2 Select "Zoom" and click the "Settings" button. 3 Select the zoom ratio.
PRINTER FUNCTIONS ADJUSTING THE BRIGHTNESS AND CONTRAST OF THE IMAGE (Image Adjustment) The brightness and contrast can be adjusted in the print settings when printing a photo or other image. These settings can be used for simple corrections when you do not have image editing software installed on your computer. 1 Click the "Advanced" tab in the printer driver setup screen. 2 Click the "Image Adjustment" button. 3 Adjust the image settings.
PRINTER FUNCTIONS TWO-SIDED PRINTING (AR-5516D/AR-5520D) The machine can print on both sides of the paper. This function is useful for many purposes, and is particularly convenient when you want to create a simple pamphlet. Two-sided printing also helps conserve paper. Note When using two-sided printing, select a source other than "Bypass Tray" for the "Paper Source" in the "Paper" tab.
SAVING FREQUENTLY USED PRINT SETTINGS Settings configured on each of the tabs at the time of printing can be saved as user settings. Saving frequently used settings or complex colour settings under an assigned name makes it easy to select those settings the next time you need to use them. SAVING SETTINGS AT THE TIME OF PRINTING (User Settings) Settings can be saved from any tab of the printer driver properties window.
OUTLINE OF THE PRINT STATUS WINDOW When printing begins, the Print Status Window automatically opens. The Print Status Window is a utility that monitors the machine and shows the name of the document being printed and any error messages that occur. 1 2 3 4 5 6 7 1 2 Status window Provides information on the current status of the printer. Status icon The status icons appear to alert you to printer errors. Nothing appears when printing is taking place normally. The icons are explained below.
Chapter 4 4 SCANNER FUNCTIONS This chapter explains how to use the scanner functions. Note • Scan jobs received while the machine is copying or printing will be stored in memory. When the copy job is finished, the scan jobs will begin. • Scanning is not possible when the front or side cover is opened for machine maintenance, or when a misfeed occurs or the machine runs out of paper or toner, or when the drum cartridge reaches its replacement time.
SCANNING USING THE KEYS ON THE MACHINE When scanning is performed by this method, the application that has been set in Button Manager will automatically start and the scanned image will be pasted into the application. For the steps to allocate applications using the Button Manager or other settings, see "BUTTON MANAGER SETTINGS" (p.48). Note If the machine is in copy mode, press the [SCAN] key ( set copy settings.
SCANNER FUNCTIONS OUTLINE OF BUTTON MANAGER Button Manager is a software utility that allows you to use the scanner function at the machine. Button Manager allows you to configure six sets of scanning settings as a scan menu on the machine. To view Help for a setting, click the button in the upper right-hand corner of the window and then click the setting. To begin scanning using the machine's operation panel, settings must be established in the Control Panel after Button Manager is installed.
SCANNER FUNCTIONS BUTTON MANAGER SETTINGS Once installed, Button Manager normally runs in the background in the Windows operating system. If you need to change Button Manager settings, follow the steps below. For details on Button Manager settings, see Button Manager Help. "OUTLINE OF BUTTON MANAGER" (p.47) 1 Right-click the Button Manager icon ( ) on the task bar, and select "Settings" from the pop-up menu. The setting screen of Button Manager will open.
SCANNING FROM YOUR COMPUTER The machine supports the TWAIN standard, making it possible to scan from TWAIN-compliant applications. The machine also supports WIA (Windows Image Acquisition), making it possible to scan from WIA-compliant applications and the "Scanner and Camera Wizard" in Windows XP. For information on TWAIN and WIA settings, see the help file for the scanner driver or Windows Help.
SCANNER FUNCTIONS 7 Specify the scanning area and set the scan preferences. For information on specifying the scan area and setting the scan preferences, see scanner driver Help. "Scanner driver settings" (p.51) Scanning a large area at high resolution Caution results in a large quantity of data and a prolonged scanning time. It is recommended that you set appropriate scanning preferences for the type of original being scanned, i.e., Web page (monitor), Photo, FAX, or OCR.
SCANNER FUNCTIONS Scanner driver settings The scanner driver setup screen consists of the "Set-up screen", which lets you select scan settings, and the "Preview screen", which shows the scanned image. For details on the scan settings, click the "Help" button in the preview screen to display Help. Set-up screen 1 2 3 4 4 5 6 7 1 2 3 4 "Scanning Source" menu Select the location where the original is placed.
SCANNER FUNCTIONS Preview screen 1 2 3 4 5 1 2 3 Preview screen Click the "Preview" button in the Set-up screen to display the scanned image. You can specify the scanning area by dragging the mouse inside the window. The inside of the frame that is created when you drag the mouse will be the scanning area. To cancel a specified scanning area and clear the frame, click anywhere outside the frame. "Rotate" button Click to rotate the preview image 90 degrees clockwise.
SCANNER FUNCTIONS SCANNING FROM A WIA-COMPLIANT APPLICATION (Windows XP/Vista) If you are using Windows XP/Vista, you can use the WIA driver to scan from Paint and other WIA-compliant applications. The procedure for scanning using Paint is explained in the following. 1 Place the original that you wish to scan on the document glass/SPF/RSPF. 3 Select the paper source and picture type, and click the "Preview" button. The preview image will appear.
SCANNER FUNCTIONS SCANNING FROM THE "Scanner and Camera Wizard" (Windows XP) The procedure for scanning with the "Scanner and Camera Wizard" in Windows XP is explained here. The "Scanner and Camera Wizard" lets you scan an image without using a WIA-compliant application. 1 Place the original that you wish to scan on the document glass/SPF/RSPF. For information on setting an original for scanning, refer to "SCANNING USING THE KEYS ON THE MACHINE" (p.46).
5 Chapter 5 USER SETTINGS This chapter explains how to set the automatic exposure level and the system settings, which are custom settings that control fine points of the machine's operation. ADJUSTING THE AUTOMATIC EXPOSURE LEVEL The exposure level used in automatic exposure adjustment, which automatically adjusts the copy exposure according to the original, can be adjusted.
CUSTOMISING SETTINGS (System Settings) The system settings allow you to customise the machine to match your needs. SYSTEM SETTINGS Program number 1 Program name Auto clear time Preheat mode 1: 1 min. 2: 5 min. 3: 30 min. 4: 60 min. 5: 120 min. 6: 240 min. 3 Auto power shut-off timer 1: 5 min. 2: 30 min. 3: 60 min. 4: 120 min. 5: 240 min.
USER SETTINGS Program number Program name Setting codes (factory default setting appears in bold) 7 Rotation copy 0: OFF 1: ON 8 Auto paper select mode*2 0: OFF 1: ON 9 Auto tray switching*2 0: OFF 1: ON 10 to 15 Auditing mode – Erase width adjustment 1: 0 mm 2: 5 mm 3: 10 mm 4: 15 mm 5: 20 mm Layout in 2 IN 1 copy 1: Pattern 1 2: Pattern 2 18 Layout in 4 IN 1 copy 1: Pattern 1 2: Pattern 2 3: Pattern 3 4: Pattern 4 20 Image rotation in duplex copying*3 0: OFF 1: ON 21 Location of
USER SETTINGS Program number Program name 24 Memory allocated to printer mode 25 26 27 28 29 30 Key auto repeat Setting codes (factory default setting appears in bold) 1: 30% 2: 40% 3: 50% 4: 60% 5: 70% 0: OFF 1: ON 1: Minimum (current response speed) 2: 0.5 sec. Key press time 3: 1.0 sec. 4: 1.5 sec. 5: 2.0 sec.
USER SETTINGS SELECTING A SETTING FOR A SYSTEM SETTING 1 Hold down the [Light] key ( the alarm indicators ( , , ) blink. ) until , , 4 Enter the desired setting code by pressing a numeric key. • For the setting codes, see "SYSTEM SETTINGS". (p.56 to p.58) • The selected setting code blinks. • For example, to select 90 seconds, press the [5] key. The display shows "- -" with the left hyphen blinking. 2 Enter the program number with the numeric keys. • See "SYSTEM SETTINGS" (p.56 to p.
SETTINGS FOR AUDITING MODE AUDITING MODE When "Auditing mode" is enabled, a count is kept of the number of copies made by each account (up to 20 accounts can be established), and the counts can be displayed and totalled as necessary. In "Auditing mode", the display shows "- - -", and this indicates that a 3-digit account number must be entered in order to use the machine for copying. Note The administrator of the machine should complete the following settings: • Enable "Auditing mode" (p.
USER SETTINGS SELECTING AUDITING MODE SETTINGS 1 Hold down the [Light] key ( the alarm indicators ( , , ) blink. ) until , , The display shows "- -" with the left hyphen blinking. 2 5 Press the [Light] key ( the settings. ) to complete The alarm indicators ( , , , , ) go off and the display returns to the number of copies display. Enter the program number with the numeric keys. • See "AUDITING MODE SETTINGS" (p.60) for the program numbers. • The selected program number blinks.
USER SETTINGS Auditing mode Account number deletion (program No.10) (program No.13) 1 Press the [1] key to enable "Auditing mode" or the [0] key to disable it, and then press the [START] key ( ). Use this procedure to delete account numbers. A single account number can be deleted, or all account numbers at once. If no account numbers have been established, the error code "13E" will appear in the display.
USER SETTINGS Resetting account (program No.15) The copy count of a single account or all accounts can be reset to 0. If no account numbers have been established, the error code "15E" will appear in the display. Copying when "Auditing mode" is enabled When "Auditing mode" is enabled, "- - -" appears in the display. [Resetting all accounts] Press the [1] key and then press the [START] key ( ). The copy counts of all accounts will be deleted.
6 Chapter 6 TROUBLESHOOTING This chapter describes troubleshooting and misfeed removal. TROUBLESHOOTING If you experience difficulty using the machine, check the following troubleshooting guide before calling for service. Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off the power switch and unplug the machine, and contact your authorised service representative. MACHINE/COPYING PROBLEMS The machine does not operate. ......
TROUBLESHOOTING MACHINE/COPYING PROBLEMS The following problems are related to the general operation of the machine and copying. Problem Cause and solution The machine is not plugged into a power outlet. → Plug the machine into a grounded outlet. Power switch OFF. – 8 → Turn the power switch ON. The POWER SAVE indicator ( Page ) is blinking. → Indicates that the machine is warming up. Copies cannot be made until the machine has finished warming up.
TROUBLESHOOTING Problem Cause and solution Misfeed occurs. → To remove the misfeed, see "MISFEED REMOVAL". The paper is outside of the specified size and weight range. Page 73 9 → Use copy paper within the specified range. Paper curled or damp. → Do not use curled or crimped paper. Replace with dry copy paper. During periods when the machine is not used for a long time, remove the paper from the tray and store it in a dark place in a bag to prevent moisture absorption. Paper is not loaded properly.
TROUBLESHOOTING Problem Cause and solution Page The document glass or the underside of the document cover/SPF/RSPF is dirty. 83 → Clean regularly. Copies are smudged or dirty. Original smudged or blotchy. – → Use a clean original. The scanner glass for the SPF/RSPF is dirty. 83 → Clean the long, narrow scanning glass. White or black lines appear on copies. The transfer charger is dirty. 84 → Clean the transfer charger. Copying or printing is performed.
TROUBLESHOOTING PRINTING AND SCANNING PROBLEMS In addition to this section, troubleshooting information can also be found in the README files for each of the software programs. To view a README file, see "INSTALLING THE SOFTWARE" in the Start Guide. Problem Cause and solution Page The machine is set to off-line mode. → Press the [ON LINE] key ( indicator. ) to turn on the ON LINE The machine is not correctly connected with your computer.
TROUBLESHOOTING Problem Cause and solution Page A print job containing more data than can be held in the print memory is sent to the machine. A Notice Page (NP-001) has been printed, but the print data has not been printed completely. Printing is slow. → Disable the ROPM function on the "Configuration" tab of the printer driver setup screen. If you need to use the ROPM function, divide the pages of the print data into two or more print jobs.
TROUBLESHOOTING Problem Cause and solution The document glass or the underside of the document cover/SPF/RSPF is dirty. Page 83 → Clean regularly. Original smudged or blotchy. → Use a clean original. – You have not specified a suitable resolution. → Make sure that the resolution setting in the scanner driver is appropriate for the original. – You are scanning a large area (for example an entire A3) at high resolution.
TROUBLESHOOTING Problem Cause and solution Page If scanning is not possible, shut down your computer, turn off the machine’s power switch, and unplug the machine’s power cord. Next, start your computer, restore power to the machine, and try scanning again. If scanning is still not possible, check the following items. – Your application is not TWAIN/WIA compliant. → If your application is not TWAIN/WIA compliant, scanning will not be possible. Make sure your application is TWAIN/WIA compliant.
INDICATORS AND DISPLAY MESSAGES If one of the following indicators lights up or one of the following messages appears in the display, check the meaning of the indicator or message in the following table and take appropriate action.
MISFEED REMOVAL When a misfeed occurs, the misfeed indicator ( ) and a misfeed location indicator ( ) will blink and the machine will automatically stop. Check the blinking misfeed location indicator to identify the location of the misfeed and remove it. Note The paper may tear when you remove a misfeed. In this event, be sure to remove all torn pieces of paper from the machine, taking care not to touch the photoconductive drum (the green part).
TROUBLESHOOTING Section C Remove the misfed original from the exit area. 3 Return the originals indicated by the minus number in the display to the document feeder tray and press the [START] key ( ). Copying will resume from the originals that still remained when the misfeed occurred. If the misfed original cannot be easily removed from the exit area, open the moveable part of the document feeder tray and remove the original.
TROUBLESHOOTING MISFEED IN THE MACHINE 1 Open the bypass tray and the side cover. 2 Check the misfeed location. Remove the misfed paper following the instructions for each location in the illustration below. If paper is misfed here, go to "B. Misfeed in the fusing area". If the misfed paper is visible here, go to "C. Misfeed in the transport area". If paper is misfed here, go to "A. Misfeed in the paper feed area". A.
TROUBLESHOOTING B. Misfeed in the fusing area 1 Push gently on both ends of the front cover and open it. 2 Turn the roller rotating knob in the direction of the arrow. 4 Lift the fusing unit release levers, to return them to their operating positions. 5 Close the front cover and side cover. Roller rotating knob The misfeed indicator ( ) will go out. 3 Carefully remove the misfed paper. Lower the fusing unit release levers to allow easier removal.
TROUBLESHOOTING C. Misfeed in the transport area 1 Open the fusing paper guide by pressing down the green-labeled projection on the guide and remove the misfed paper. Be careful not to tear the misfed paper during removal. The fusing unit is hot. Do not touch Warning the fusing unit when removing misfed paper. Doing so may cause a burn or injury.
TROUBLESHOOTING MISFEED IN THE UPPER PAPER TRAY Note 1 Make sure that there is no misfed paper in the tray before pulling it out. (p.75) Lift and pull out the upper paper tray and remove the misfed paper. Be careful not to tear the misfed paper during removal. 2 Open and close the side cover. The misfeed indicator ( ) will go out. Note 3 • When closing the side cover, press on the handle. • If the misfeed indicator ( ) does not stop blinking, check for torn pieces of paper in the machine.
TROUBLESHOOTING MISFEED IN THE LOWER PAPER TRAY Note 1 • Make sure that there is no misfed paper in the tray before pulling it out. (p.75) • Use the following procedure to remove misfeeds that occur in the 250-sheet paper feed unit/2 x 250-sheet paper feed unit. Open the lower side cover. 5 Close the lower paper tray. Grasp the handle to open the lower side cover. 2 Remove the misfed paper. Be careful not to tear the misfed paper during removal.
REPLACING THE TONER CARTRIDGE When the toner cartridge replacement required indicator ( ) lights up, the toner cartridge will need replacement soon. Obtain a new cartridge. When the toner cartridge replacement required indicator ( ) blinks, the toner cartridge must be replaced before copying can be resumed. Replace the toner cartridge by following the procedure below. Note 1 When the toner cartridge replacement indicator ( Push on both ends of the front cover and open it.
7 Chapter 7 ROUTINE MAINTENANCE This chapter explains how to keep the machine operating smoothly, including viewing copy count, and scan count, the toner level indicator, and cleaning the machine. CHECKING THE TOTAL OUTPUT COUNT AND TONER LEVEL CHECKING THE TOTAL OUTPUT COUNT When "Auditing mode" is "ON": From the "- - -" display, you can check the total output count, total copy count, and total scan count as explained below.
ROUTINE MAINTENANCE CHECKING THE TONER LEVEL The toner level is indicated by a 6-level display. Use it as a guideline for replacing the toner cartridge. 1 Hold down the [Light] key ( the alarm indicators ( , , blink. ) until , , ) 2 Hold down the [Copy ratio display] key ( ) for more than 5 seconds. The approximate quantity of toner remaining will be indicated in the display as a percentage. ("100", "75", "50", "25", "10" is displayed.) When the percentage is less than 10%, "LO" will be displayed.
ROUTINE MAINTENANCE CLEANING THE DOCUMENT GLASS AND SPF/RSPF/DOCUMENT COVER If the document glass, underside of the document cover/SPF/RSPF, or the scanner for originals coming from the SPF/RSPF (the long narrow glass surface on the right side of the document glass) become dirty, the dirt may appear on copies. Always keep these parts clean. Stains or dirt on the document glass/SPF/RSPF will also be copied.
ROUTINE MAINTENANCE CLEANING THE BYPASS TRAY PAPER FEED ROLLER If misfeeds occur frequently when feeding envelopes, thick paper, etc. through the bypass tray, wipe the paper feed roller at the feed slot of the bypass tray with a soft, clean cloth dampened with alcohol or water. Paper feed roller CLEANING THE TRANSFER CHARGER If copies start becoming streaky or blotchy, the transfer charger may be dirty. Clean the charger using the following procedure. 1 Turn the power switch off.
8 Chapter 8 PERIPHERAL DEVICES AND SUPPLIES Optional equipment and supplies are explained in this chapter. To purchase optional equipment and supplies, contact your authorised service representative. PERIPHERAL DEVICES Note As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.
PERIPHERAL DEVICES AND SUPPLIES SINGLE PASS FEEDER/REVERSING SINGLE PASS FEEDER For the names of the parts of the SPF/RSPF, see "PART NAMES AND FUNCTIONS" (p.4). Specifications AR-RP10 (Reversing single pass feeder) AR-SP10 (Single pass feeder) Weight 56 g/m2 to 90 g/m2 Size A5 to A3 Capacity Up to 40 sheets (Thickness 4 mm and below) For B4 and larger sizes, up to 30 sheets Acceptable original Detectable original sizes* A5, B5, B5R, A4, A4R, B4, A3 Weight Approx. 5.3 kg Dimensions Approx. 5.
STORAGE OF SUPPLIES Standard supplies for this product that are to be replaced by the user are paper and toner cartridge. For best copying results, be sure to use only SHARP products. Only genuine SHARP consumables carry the Genuine Supplies label. GENUINE SUPPLIES PROPER STORAGE ● Store the supplies in a location that is: clean and dry, at a stable temperature, not exposed to direct sunlight. ● Store paper in the wrapper and lying flat.
OPERATION GUIDE AR5520D-GB3
