Service manual
AR-M351U/M451U, AR-M355U/M455U TROUBLE CODES 11 - 16
(5) Communication specification when a trouble occurs
The image send/receive specifications when a trouble occurs are as shown below.
∆2: Enable except for the trouble tray
∗ When, however, a paper feed tray trouble is detected during a job, the engine is stopped and printing is disabled.
∆3: The display goes to the FAX status check menu and the list can be printed.: The received document is outputted.
∆4: Paper exit is enabled except for the trouble paper exit tray
∗ When, however, a paper feed tray trouble is detected during a job, the engine is stopped and printing is disabled.
∆5: Only the operation related to image quality can be executed depending on the destination. (low density print)
∆6: The operation can be executed in the single surface scanning mode.
(6) Writing to the trouble memory
In case of a same trouble in this machine, selection is made with
the simulation to write into the trouble memory or not. If this simu-
lation is set, any trouble is written into the trouble memory uncon-
ditionally.
(SIMULATION. 26-35)
0: A same trouble as the previous one is not written. (Default)
1: Any trouble is written into the trouble memory unconditionally.
Trouble
Send
reservation
Print
FAX call
request
FAX
call-in
LAN
send
LAN
receive
Precaution
PCU breakdowns (Excluding C1,
C2, C3, H2, H3, H4, H5, L4, L8, U2-
90, U2-91, and skating check error)
❍ × ❍❍ Note ❍❍ Note
There is a risk that the memory is full.
Scanner breakdowns (L1, L3, U2-
80, U2-81)
× ❍❍ ❍❍❍
F6, F7 (FAX breakdown) × ❍ ××❍❍
F1 (Paper exit section breakdown) ❍ ∆4 ❍ ❍❍❍
F3, U6 (Paper feed tray
breakdown)
❍ ∆2 ❍ ❍❍❍
E7 (01, 06) (ICU breakdown) ××××❍❍
E7-02 (Laser breakdown) ❍ × ❍❍ Note × ❍ Note There is a risk that the memory is full.
E7-03 (HD breakdown) ××××××
E7 (10, 11, 14) (CCD breakdown) × ❍❍ ❍❍❍
E6 (10, 11, 14) (CIS breakdown) ∆6 ❍❍ ❍❍❍
E7-80 (Scanner communication
trouble)
× ❍❍ ❍❍❍
E7-90 (PCU communication trouble) ××××××
E7 (50, 60) (Skating check error) ××××××
U2 (00, 11, 12, 22) (ICU memory
error)
××××××
U2 (22, 23) (SRAM check sum
error)
××××××
U2-50 (HD check sum error) ××××××
U7 (RIC external communication
disable), PF
××××××
Inhibition of use by a customer
having outstanding fee
U1 (Backup battery voltage fall) × ∆3 × Note ×× Note × Transfer enable
L4-30 (Controller fan motor trouble) ××××××
Door open ❍ × ❍❍Note ❍❍ Note There is a risk that the memory is full.
Toner empty ❍ × ❍❍Note ❍❍ Note There is a risk that the memory is full.
Process cartridge uninstalled, etc. ❍ × ❍❍Note ❍❍ Note There is a risk that the memory is full.
Paper empty ❍ × ❍❍Note ❍❍ Note There is a risk that the memory is full.
Paper JAM ❍ × ❍❍Note ❍❍ Note There is a risk that the memory is full.
Document JAM × ❍❍ ❍❍❍
Simulation ××××××
Key operation (Communication
disable)
××××××