LASER PRINTER Operation manual (for printer operation and general information) Be sure to become thoroughly familiar with this manual to gain the maximum benefit from the product. Before installing this product, be sure to read the installation requirements and cautions sections. Be sure to keep all operation manuals handy for reference including this manual, the "Operation manual for printer operation and general information" and operation manuals for any optional equipment which has been installed.
The power switch positions are marked “ I ” to indicate power “ON” and “ ” to indicate stand-by. In the stand-by position, power is being supplied to a drying heater within the optical system of the copier. Caution: For complete electrical disconnection, pull out the main plug. The socket-outlet shall be installed near the equipment and shall be easily accessible. FOR YOUR RECORDS ...
INSTALLATION REQUIREMENTS Improper installation may damage this product. Please note the following during initial installation and whenever the machine is moved. 1. The machine should be installed near an accessible power outlet for easy connection. 2. Be sure to connect the power cord only to a power outlet that meets the specified voltage and current requirements. Also make certain the outlet is properly grounded. ● For the power supply requirements, see the name plate of the main unit. 3.
INSTALLATION REQUIREMENTS Moving this machine Lift this machine at the positions shown in the illustration below and carry it horizontally. CAUTION Two people are required to lift and carry this machine. The center of gravity of the machine is slightly to the left of the center of the machine when viewed from the front. If a duplex module is installed the center of gravity will be even further shifted to the left. When lifting the machine be careful to steady it to prevent it from toppling.
CAUTIONS 1. Do not touch the photoconductive drum. Scratches or smudges on the drum will cause dirty prints. 2. The fusing unit is extremely hot. Exercise care in this area. 3. Do not look directly at the light source of the scanner module. Doing so may damage your eyes. 4. Five adjusters are provided on all optional stand/ paper drawer units. These adjusters should be lowered until they contact the floor. Fusing unit 5. Do not make any modifications to this machine.
CAUTIONS Cautions on laser Wave length 785 nm +10 nm −15 nm Pulse times North America: 35 cpm model: 45 cpm model: Europe: 35 cpm model: 45 cpm model: Output power 0.2 mW - 0.4 mW (4.1 µs ± 4.1 ns)/7 mm (5.7 µs ± 5.7 ns)/7 mm (3.8 µs ± 3.8 ns)/7 mm (4.4 µs ± 4.4 ns)/7 mm At the production line, the output power of the scanner unit is adjusted to 0.4 MILLIWATT PLUS 8 % and is maintained constant by the operation of the Automatic Power Control (APC).
CAUTIONS For Europe: CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE KLASS 1 LASERAPPARAT CAUTION INVISIBLE LASER RADIATION WHEN OPEN INTERLOCKS DEFEATED. AVOID EXPOSURE TO BEAM. VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET UND SICHERHEITSVERRIEGELUNG ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN. ADVARSEL USYNLIG LASERSTRÅLNING VED ÅBNING, NÅR SIKKERHEDSBRYDERE ER UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.
FACSIMILE FEATURE To extend the capabilities of this product to include facsimile functions, an optional facsimile expansion kit must be installed. Refer to the facsimile operation manual for details on using the facsimile features. Line connector ■ Line connection Use the telephone cable supplied with the facsimile expansion kit to connect the machine to a telephone line.
CONTENTS Page INSTALLATION REQUIREMENTS . . . . . . . . . . . . 0-1 Carrying this machine . . . . . . . . . . . . . . . . . . . 0-2 CAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-3 ● FACSIMILE FEATURE . . . . . . . . . . . . . . . . . . . . . 0-6 CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-7 CHAPTER 1 BEFORE USING THE PRODUCT INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 MAIN FEATURES . . . . . . . . . . . . . . . . . . . . . . . .
CONTENTS CHAPTER 4 TROUBLESHOOTING AND MAINTENANCE MISFEED REMOVAL . . . . . . . . . . . . . . . . . . . . . . 4-2 ● ● ● ● ● General misfeed removal procedure . . . . . . . . . 4-2 Misfeed removal guidance . . . . . . . . . . . . . . . . 4-3 Misfeed in the paper feed area . . . . . . . . . . . . . 4-4 Misfeed in the transport area, fusing area, and exit area . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Misfeed in the duplex module . . . . . . . . . . . . . . 4-7 TROUBLESHOOTING . . . . . . .
CHAPTER 1 BEFORE USING THE PRODUCT This chapter describes basic information that should be read before using this product. Page INTRODUCTION ................................................................................... MAIN FEATURES .................................................................................. PART NAMES AND FUNCTIONS ......................................................... ● Exterior ............................................................................................
INTRODUCTION To gain the maximum benefits in using this product, it is recommended that the user read this manual to become familiar with all the features and functions of the basic product and the precautionary information contained in the manual. NOTE In this manual, American spellings are used. This product is a high speed laser printer that can be extended to become multifunctional through the installation of optional peripheral devices.
MAIN FEATURES Laser printer able to accept a range of peripherals allowing it to be configured to specific needs This product is a laser printer that can be used as a local printer which can be configured by the addition of peripheral devices to extend its capabilities to include copier, network printer, network scanner or facsimile features.
PART NAMES AND FUNCTIONS Exterior Bypass tray paper guide Front cover Open to add toner . Exit tray* Duplex module/bypass tray* Module for two-sided printing Main switch Press to turn power on and off. Paper tray 1 * Upper paper output area Finished sheets are deposited here. Stand/3 x 500 sheet paper drawer* (See page 1-23.) Upper exit tray extension* Provides support for large size paper. Stand/MPD & 2000 sheet paper drawer* (See page 1-24.) Operation panel (See page 1-9.
PART NAMES AND FUNCTIONS Interior 1 Duplex module side cover Open when a misfeed has occurred in the duplex module. Toner cartridge (drum/toner cartridge)* The toner cartridge must be replaced when indicated on the operation panel. Side cover latch Push up to open the side cover when a misfeed has occurred in the main unit. Photoconductive drum Images are formed on the photoconductive drum. Fusing unit Lift up to open the side cover when a misfeed has occurred in the main unit.
PART NAMES AND FUNCTIONS Part names and functions of peripheral devices 1-6
PART NAMES AND FUNCTIONS B/W scanner module/DSPF (AR-EF1) This unit is a monochrome scanner that uses two scanning modes. In one mode, sheet originals are fed and scanned by the action of the moving originals. In this mode either one side of an original can be scanned or both sides of an original can be scanned at the same time. The other mode of scanning uses a moving mirror for scanning originals placed on the glass platen. Upper exit tray extension (AR-TE4) Mount this unit to the upper paper exit tray.
PART NAMES AND FUNCTIONS ■ Other optional equipment ● Scanner rack (AR-RK1) This rack is required to support the scanner module above the printer. ● Power supply unit (AR-DC1) Some peripheral devices require the installation of this power supply. ● Print server card (AR-NC5J) A NIC (network interface card) is necessary for connecting the printer to a network. ● Multi-function controller board (AR-M11) This print controller is necessary to provide copier, facsimile and network scanning capabilities.
PART NAMES AND FUNCTIONS Operation panel of the main unit The display and indicators show the current status of the printer. All printer settings are made by using the keys and display panel. 1 Message display Displays the current status of the printer. [ i ] displayed in any message indicates that the [INFORMATION] key should be pressed. [ERROR] indicator Lights up when paper or toner must be added or when a misfeed has occurred in the machine.
PART NAMES AND FUNCTIONS Menu group and explanation of the use of the keys on the main unit operation panel The menu groups are classified into five groups and are selected consecutively by pressing the [MENU] key. If the [OK] key is pressed when the desired menu screen is displayed, a message will appear to indicate the next required operation. Job status screen READY.
PART NAMES AND FUNCTIONS Canceling a print job and deleting print data ● To cancel a print job in progress and delete the print data: Press the [BACK/C] key during printing. Printing will stop and a message asking for confirmation to delete the job will appear. To delete the data, press the [OK] key. To cancel deletion, press the [BACK/C] key. Printing will resume.
PART NAMES AND FUNCTIONS Operation panel of the scanner module When the printer is equipped with a scanner module, the operation panel on the main unit will become inoperative and the panel on the scanner module must be used. Touch panel The machine status, messages and touch keys are displayed on the panel. The display will change to show the status of print, copy, network scan or fax according to which of those modes is selected. For details see the next page.
PART NAMES AND FUNCTIONS Touch panel (on the scanner module) Print mode screen This screen is displayed when the print mode is selected. (The display varies with the mode. For the display in other modes, see their respective operation manuals.) 1 SELECT JOB. PRINT HOLD JOB LIST Sharp 005 Microsoft Word - Test001 Sharp 006 1/1 EXCEL1 CONDITION SETTINGS Message display Job status screen (See next page.
PART NAMES AND FUNCTIONS Job status screen (common to print, copy, network scan, and fax modes) This screen is displayed when the [JOB STATUS] key on the operation panel is pressed. A job list showing the current job at the top of the job queue or a list showing completed jobs can be displayed. The contents of the jobs can be viewed, moved up to the highest priority in the job queue or deleted from the queue.
PART NAMES AND FUNCTIONS Using the touch panel ■ How to use the touch panel JOB QUEUE COPY SHARP001 054234 Items on the touch panel SETS / PRO are easily selectable by 003 / 00 touching the key associ003 / 00 ated with the item with a finger. Selection of an 010 / 00 item will be accompanied Beep with a beep tone to tone confirm the item was selected. Also, the key area for the item will be highlighted for visual confirmation.
LOADING PAPER The message “ADD PAPER” or “OPEN TRAY Follow the procedure below to load paper. AND ADD PAPER” will appear when paper runs out during operation. NOTES ● Do not use curled or folded paper. Doing so may cause a misfeed. ● For best results use paper supplied by SHARP. (See page 1-18.) ● When you change the paper type and size in paper tray 1, set the paper type and size referring to “Setting the paper size and type” (page 1-19).
LOADING PAPER Specifications of paper trays The specifications for types and sizes of paper for loading paper trays are shown below. Tray Paper tray 1 Multi purpose drawer/bypass tray Tray No. (tray name) Tray 1 Applicable paper types Plain paper (Refer to the next page for applicable plain papers.) ● Plain paper (Refer to the next page for applicable plain papers.) ● Special paper (Refer to the next page for applicable special papers.
LOADING PAPER ■ Applicable plain paper For satisfactory results, plain paper must conform to the following requirements. Paper in AB system Paper in inch system A5 to A3 5-1/2 x 8-1/2 to 11 x 17 16 to 28 lbs. or 60 to 105 g/m2 Plain paper Recycled, colored, pre-punched, pre-printed and letterhead papers must conform to the same conditions as above. ■ Applicable special paper For satisfactory results, special paper must conform to the following requirements.
LOADING PAPER Setting the paper size and type For the specifications for types and sizes of paper for loading paper trays, see page 1-17. Setting the paper size and type from the operation panel on the main printer When the paper size or type is changed in a paper tray, set them referring to the following procedure. the [MENU] key repeatedly until 1 Press “CUSTOM SETTINGS” appears in the the [OK] key. 7 Press To cancel the setting change, press the [BACK/C] key to return to step 4. message display.
LOADING PAPER Setting the paper type and size from the touch panel 1 Press the [CUSTOM SETTINGS] key. The custom setting menu screen will appear. 2 Press the [TRAY SETTINGS] key. TOTAL COUNT “AUTO-INCH”: Select when you have set inch system paper. When the paper system is changed from the inch system to the AB system or vise versa, the paper type must be designated. Select the paper type. ● If you have set paper of non-standard size, select “NON STANDARD SIZE”.
LOADING PAPER Loading paper in the multi purpose drawer The method of loading paper into the multipurpose drawer is the same as for paper tray 1 described on page 1-16. For specifications of paper, see page 1-17. When loading envelopes, postcards or transparency film, follow the descriptions below. ● Two maximum height lines are indicated: one for plain paper and one for special paper. 1 Maximum height line for plain paper Do not exceed this line when loading plain paper.
LOADING PAPER Printing onto envelopes Do not use envelopes that have metal clasps, plastic snaps, string closures, windows, linings, self-adhesive patches or synthetic materials. Attempting to print on these may cause misfeeds, inadequate toner adherence or other trouble. ● Envelopes of which the surface is not flat because of embossing may cause the prints to become smudged.
LOADING PAPER ■ Loading transparency film Be sure to load the transparency film with the white label side up. Make sure no image will be printed on the label. Printing on the label may cause smudges on prints. Transparency film must be set in the portrait orientation. 1 Specifications (multi purpose drawer) Name Paper size/weight Paper capacity Dimensions Weight Multi purpose drawer See specifications of paper trays on page 1-17. 500 sheets (20 lbs.
LOADING PAPER Loading paper in the stand/MPD & 2000 sheet paper drawer Upper paper tray: The upper paper tray is equivalent to the multi purpose drawer. The method of loading paper and the paper that can be used are the same as for the multi purpose drawer. Refer to the description of the multi purpose drawer (see page 1-21). Lower paper tray: The lower paper tray is a large capacity tray that holds 2,000 sheets of 8-1/2" x 11" or A4 paper (20 lbs. (80 g/m2)).
ADDING TONER When toner runs out, the message “CHANGE THE TONER CARTRIDGE” will appear on the display indicating that the toner cartridge must be replaced. For some models, a message to replace the developer cartridge may appear. For the procedure for replacement of these cartridges, see the separate “Operation manual (Read this document before installing the product.).
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CHAPTER 2 PRINTING FROM A COMPUTER This chapter describes how to install and how to use the printer drivers and printer utilities on a computer. This chapter also describes the job retention function that allows a print start operation from the operation panel of the printer. Page CONNECTING TO A COMPUTER ........................................................ SOFTWARE FOR WINDOWS ................................................................ INSTALLING PRINTER DRIVERS AND PRINTER UTILITIES ............
CONNECTING TO A COMPUTER 1. Using this machine as a local printer When using this machine as a local printer, connect your computer to the parallel interface connector as shown in the illustration. The cable is not supplied with the printer. A shielded cable which conforms to both the printer specifications and your computer specifications must be obtained. Consult your computer manual for the computer connection requirements. 1 18 The parallel interface of the printer conforms to IEEE-STD-1284-1993.
INSTALLING PRINTER DRIVERS AND PRINTER UTILITIES Windows software PCL printer drivers PCL display font Windows client Printer Status Monitor Network administrator Network Administration Utility The following software can be installed from the installer supplied in the CD-ROM : ● PCL printer drivers (PCL5e and PCL6) ● PCL display font ● Printer Administration Utility ● Printer Status Monitor Execute installation from the CD-ROM using the following procedure. 1 Start Windows.
INSTALLING PRINTER DRIVERS USING PLUG & PLAY OR THE “ADD PRINTER WIZARD” Before installation Before installing the printer drivers, check the following items. ● Ensure that your computer system meets the following requirements. Computer type: Operating system: IBM PC/AT or compatible computer Windows 95 Hardware requirements of the operating system must Windows 98 be satisfied. Windows 2000 Windows NT 4.
SETTING THE PRINTER DRIVER This section describes the method of changing the printer driver settings from your computer. If no printer driver has been installed, use the supplied CD-ROM to install it referring to “INSTALLING PRINTER DRIVERS AND PRINTER UTILITIES” on page 2-3. Printer driver settings under Windows (selecting and setting print conditions) Change the settings using the printer properties. ■ Windows 95 / 98 / Me ■ Windows NT 4.
PRINTER CONFIGURATION THROUGH THE NETWORK If you access the Web pages of this product from your computer using a Web browser such as Netscape Navigator and Internet Explorer, various settings can be adjusted through the network. Environment required for accessing Web pages The following products and computer system requirements are needed for accessing the Web pages of this product. ● Optional print server card (network interface card) ● Recommended Web browser Microsoft Internet Explorer 4.
PRINTER CONFIGURATION THROUGH THE NETWORK Items and outline of menu frame of Web pages Destination Management The basic screen on which you can add, modify, or delete the destinations for image data scanned by the network scanner. The recipient information for facsimile and Internet facsimile features (destination address, facsimile number, etc.) is described below. ● Up to 500 destinations in total can be registered.
PRINTER CONFIGURATION THROUGH THE NETWORK Access setup The restriction on access to the Web pages and basic settings for using the network scanner and the status/alert Email function are described below. ■ Network Card Setup A link to the network card Web page for configuring the print server card (network interface card) is provided. The Admin password is the same as the Web Page password of the network card. ■ Password Setup Password access to the Web pages can be set.
JOB CONTROL This section describes the operation procedure required for “JOB CONTROL”. To use job control in your print job, select “Properties” on the printer driver screen, open the “Main” tab, and click “Job control.” The job hold function can be used only if your printer is equipped with the hard disk drive option. “JOB CONTROL” operation 1 Normal print 4 Proof print (For “Normal print”, no input from the operation panel of the printer is needed.
JOB CONTROL Hold job list If “Print after hold”, “Print before hold” or “Proof print” operation is performed on the computer, print data will be held as a hold job. (Up to 100 jobs can be held. If the main switch is turned off, the stored data of all jobs in hold will be cleared.) If the number of jobs exceeds 100, the job is processed as follows. ● If Hold After Print is executed: Printing will be executed but the job will not be held. (A notice page will be printed. See page 6-5.
JOB CONTROL that the desired number of copies is 8 Verify set. COPIES 10 The number of copies can be changed by using the or key on the operation panel. 9 Press the [OK] key. ● Printing will start. If printing of another job is being executed, however, your job will be registered as a print job. Printing of the job will start after preceding jobs are completed. 2 10 Operation is now complete. To continue operation, repeat steps 1 to 9.
JOB CONTROL Printer account control If the key operator program “Auditing mode” is set, the number of printed pages can be accumulated for each account. The accounts for auditing are the accounts that have been set for counting the number of pages for the printer with a key operator program. For registration of account numbers, see the Key Operator’s Guide (page 7). When executing print operation from the computer, you must enter an account number on the setting screen of the printer driver.
USING THE MACHINE AS A POSTSCRIPT PRINTER If an optional PS3 expansion kit (AR-PK1) is installed, this machine can be used as a PostScript compatible printer. The machine can be used in the Macintosh environment as well as in the Windows environment when used as a PostScript printer. In the Macintosh environment, however, the printer can be connected only through a network.
USING THE MACHINE AS A POSTSCRIPT PRINTER ■ PS display font The PRINTER UTILITIES CD-ROM of a PS3 expansion kit contains PS display fonts. Install the PS display fonts as needed when the PostScript printer driver is installed. To install the PS display fonts, select it when installing the PostScript printer driver using the installer. ■ Installing the resident font information for PPD (Windows 95/98/Me) After installing the PPD files, follow the procedure below to install the resident font information.
USING THE MACHINE AS A POSTSCRIPT PRINTER Using the printer in the Macintosh environment To use the printer in the Macintosh environment, the PPD files (PostScript printer description files) for Macintosh contained in the PRINTER UTILITIES CD-ROM of an optional PS3 expansion kit must be installed. The printer can be used as a PostScript compatible printer. The printer, however, must be connected to the computer through a network. An optional Print Server Card (AR-NC5J) is needed for network connection.
USING THE MACHINE AS A POSTSCRIPT PRINTER ■ Installing the utilities The screens in the Mac OS 9.0 environment are used below as examples. The display varies with the operating system and printer driver versions. on the computer 1 Turn operating system. and start the the supplied SHARP PS3 Expansion 2 Insert Kit AR-PK1 PRINTER UTILITIES CD-ROM into a CD-ROM drive. The AR-PK1 icon will appear on the desktop. all other applications and double3 Close click the AR-PK1 icon on the desktop.
USING THE MACHINE AS A POSTSCRIPT PRINTER ■ Selecting the printer Follow the procedure below to select the printer. that the printer is connected to the 1 Ensure network to which your computer is ‘Create’, ‘Setup’ or ‘Setup...’. 5 Click (Phrase depends on the version of MAC OS installed) ● connected. 2 Select the Chooser from the Apple Menu. the LaserWriter 8 icon. 3 Click The names of connected printers are displayed in ● ● the right hand box.
USING THE MACHINE AS A POSTSCRIPT PRINTER ■ Paper setting “Page Setup” from the [File] menu 1 Select of application software. The following display will appear. (The display varies with the operating system versions, printer driver versions, and application software.) each setting. 2 Adjust Paper size, reduction/enlargement, and orientation ● can be set. 3 Click the [OK] button. ■ Print condition setting “Print” from the [File] menu of 1 Select application software. Adjust each setting.
USING THE MACHINE AS A POSTSCRIPT PRINTER ■ Installing the display fonts The display fonts for Macintosh are contained in the Font folder of the AR-PK1 PRINTER UTILITIES CD-ROM. Install the display fonts as needed. Copy the required display font files to the Fonts folder under the System folder of your computer. NOTE If any malfunction occurs due to the installation of display fonts, delete the fonts from the system.
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CHAPTER 3 PRINTER BASIC SETTINGS This chapter describes the following items. 1. Printer configuration settings 2. Custom settings based on the customer’s operating conditions. Page MAKING CONFIGURATION SETTING .................................................. ● Operation procedure common to all printer configuration settings (items that can be set from the operation panel) ............................ ● Default settings ................................................................................
MAKING CONFIGURATION SETTING The printer configuration setting allows basic printer settings to be made. The items set with the printer configuration settings are shown below. ● Default settings ............................... Basic settings used in printing (See page 3-4.) ● PCL settings ................................... Sets a PCL symbol set. (See page 3-4.) ● PostScript settings* ......................... Sets whether a PostScript error page is printed or not when a PostScript error has occurred.
MAKING CONFIGURATION SETTING When the machine is being operated from the touch panel on a scanner module: the [CONDITION SETTINGS] key on 1 Touch the printer screen to display the configuration setting menu screen. [OK] key. Any print jobs held in the printer and any job currently transmitted to the printer will be printed in the former print conditions. CONDITION SETTINGS the desired setting on the setting 3 Touch screen of the desired item and touch the To set another item, repeat steps 2 and 3.
MAKING CONFIGURATION SETTING Default settings The default settings allow detailed print conditions to be set for printing without any printer driver (for example, printing from MS-DOS and printing from a computer without any printer driver installed). The setting items are shown below. NOTE When some items can be set both in the printer driver and on the operation panel, the values set in the printer driver override those set on the operation panel.
CUSTOM SETTINGS Custom settings are used for various settings based on the customer operating conditions. The items that can be set with the custom settings are shown below. ● Total count ....................................... The number of printed pages and the like are displayed. (See page 3-7.) ● Display contrast*1 ............................ The display contrast of the operation panel is adjusted. (See page 3-7.) ● List print ..........................................
CUSTOM SETTINGS setting is complete, press the 7 When [MENU] key to return to the basic screen. 6 Press the [OK] key. “ ” will be displayed to the right of selected item, and the setting will be registered. Depending on the setting item, additional item selection and registration operation may be needed. In this case, use the or key to select an item and press the [OK] key to register it. To set another item, press the [BACK/C] key and repeat steps 5 and 6.
CUSTOM SETTINGS Setting items ■ Total count The number of total printed pages in this product can be displayed and printed. If the product is equipped with an optional scanner to include copying and facsimile functions, the number of copies made and facsimile images sent can also be displayed or printed. ■ Display contrast Can be set if this product is equipped with a scanner module. This item is used to adjust the contrast of the touch panel display.
CHAPTER 4 TROUBLESHOOTING AND MAINTENANCE This chapter describes misfeed removal, user maintenance, etc. Page MISFEED REMOVAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ● General misfeed removal procedure . . . . . . . . . . . . . . . . . . . . . . . . . ● Misfeed removal guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ● Misfeed in the paper feed area . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MISFEED REMOVAL When the machine is being operated from the operation panel on the main unit: ● If the machine is not equipped with a scanner, all messages will appear on the display panel of the main unit. For machines equipped with a scanner, messages will appear on the touch panel display on the scanner module. When a misfeed has occurred, printing will stop and the message shown below will appear. Follow the procedure below to remove misfed paper. PAPER JAM.
MISFEED REMOVAL When the machine is being operated from the touch panel on a scanner module: When a misfeed has occurred during printing, the message “A MISFEED HAS OCCURRED.” will appear in the touch panel display of the operation panel and printing including copying and facsimile output will stop. The approximate misfeed locations are indicated with “ ” shown in the illustration below. The page numbers for detailed information on misfeed removal are also shown. Misfeed in the scanner module .
MISFEED REMOVAL Misfeed in the paper feed area NOTE Be sure to follow the misfeed removal sequence. Do not pull the paper tray out first as paper may be located between the paper tray and the paper feed section. If the tray is pulled first, the misfed paper may be torn and difficult to remove. The following procedure shows the removal sequence when the machine is equipped with a duplex module. If the machine is not equipped with a duplex module or any output device, the procedure is basically the same.
MISFEED REMOVAL ■ Misfeed in the multi purpose drawer Unlatch the duplex module and slide it to the left. 1 Unlatch the module and gently move the module away from the machine. If the machine is not equipped with a duplex module, open the side cover similarly. the left cover of the stand/paper 2 Open drawer. Hold the knob and gently open the cover. If the machine is not equipped with a stand/ paper drawer, open the left cover of the multi purpose drawer. 3 Remove the misfed paper.
MISFEED REMOVAL Misfeed in the transport area, fusing area, and exit area CAUTION The fusing unit is hot. Take care in removing paper. (Do not touch the metal parts.) If paper is misfed in the fusing area, turn roller rotating knob B in the direction of the arrow to remove the misfed paper. Roller rotating knob B 1 Unlatch the duplex module and slide it to the left. Unlatch the module and gently move the module away from the machine.
MISFEED REMOVAL Misfeed in the duplex module the duplex module and slide it to 1 Unlatch the left. Unlatch the unit and gently move the module away from the machine. duplex module has an exit tray, rotate 2 Ifit the up out of the way and open the cover of the duplex module. If no exit tray is attached, just open the cover of the duplex module and ignore any reference to the tray in the following steps. 5 Gently close the duplex module.
TROUBLESHOOTING Whenever the printer stops or operation is not possible, check the operation panel display for messages. In most cases these messages will give sufficient information to return the machine to an operating condition. In cases where this information is not enough, check the list below for more information. This section describes problems concerning printer features.
TROUBLESHOOTING Problem Check Solution or cause Black pages ● Iss a color on color image being printed? Some color on color images may be printed as all black. Black and white areas are reversed. ● Negative image printing? Check print driver setting. Printer prints in reverse order. ● Is the reverse order selected in the application software? Cancel the reverse order printing in the application software. Printer stops in the middle of a print job.
TROUBLESHOOTING Problem Check Solution or cause Smudges on printed sheets ● Is a message indicating a need of maintenance or replacement of developer cartridge displayed ([ERROR] indicator on the main unit operation panel lit)? See the Operation Manual (Read this document before installing the product.). Cannot select the desired paper in the printer driver or on the copier operation panel.
USER MAINTENANCE To ensure good service from this product over a long period of time, it is recommended that the following maintenance be performed on a regular basis. NOTE When cleaning, do not use thinner, benzene, or similar volatile cleaning agents. Cleaning the scanner module If the document glass, DSPF scanning section glass or document cover have dirty spots, these spots will become part of scanned images. These will show up as defects when the images are printed.
CHAPTER 5 PERIPHERAL DEVICES This chapter describes operating instructions for the Mail-Bin Stacker, the Finisher, the Saddle Stitch Finisher, and the Duplex Module. Page DUPLEX MODULE ................................................................................ ● Part names ...................................................................................... ● Specifications .................................................................................. ● Loading paper in the bypass tray ..........
DUPLEX MODULE If a duplex module is installed, printing onto both sides of paper can be performed. Two types of duplex modules are available: duplex module/bypass tray and duplex module. The descriptions in this manual are for the duplex module/bypass tray. For misfeed removal for these modules, see page 4-7. Part names Exit tray The tray is extendable to support large size paper. Extend the tray when 11" x 17", 8-1/2" x 14", 8-1/2" x 13", A3 or B4 paper is being used.
DUPLEX MODULE Loading paper in the bypass tray The bypass tray can be used for plain paper and special papers including labels. Up to 100 sheets of standard paper can be set. For paper types that can be used in the bypass tray, refer to page 1-17. NOTE If the paper type or size is changed, be sure to enter the paper type and size as in step 4. 1 Open the bypass tray. When setting 11"x 17", 8-1/2" x 14", 8-1/2" x 13, A3 or B4 paper, be sure to extend the bypass tray extension.
DUPLEX MODULE Setting the printer driver for duplex module, bypass tray and exit tray When using the duplex module (including the bypass tray and the exit tray) for printing, select “Properties” and make selections as follows for the print job. The screens used in the following descriptions are for a PCL driver in the Windows 98 environment. ■ Two-sided printing Open the “Main” tab and check the radio button of the desired two-sided printing mode.
DUPLEX MODULE Troubleshooting (concerning the duplex module) Check the list below before calling for service. Problem The printer will not print duplex prints. Check Message indicating the paper type cannot be used for two-sided printing displayed? Message indicating the paper size cannot be used for two-sided printing displayed? Two-sided printing cannot be set in printing on the printer driver? Bypass tray extension not extended? Printed images onto paper from the bypass tray are skewed.
MAIL-BIN STACKER The mail-bin stacker has 7 mail bins which can each be designated to receive printed output from a user or a group of users . Output paper in the copy mode and the fax mode will be delivered to the top tray of the stacker separated from printed output. (Printed output can also be delivered to the top tray.) Part names Top tray Output paper from the printer, copier, and facsimile features can be delivered here. Top cover Open for misfeed removal.
MAIL-BIN STACKER Specifying mail bins to receive printed output Printed output can be specified in the printer driver to be delivered to an assigned mail bin or to the top tray. Assigning mail bins to individual users or groups of users reduces the mixing of print jobs simplifying the retrieval of printed output. When separation of output is not required, the top tray can be selected for delivery. ■ Using the mail-bin stacker Top tray Mail bin 1 ..... Product Planning department Mail bin 2 .....
MAIL-BIN STACKER Misfeed in the mail-bin stacker If a misfeed has occurred in the mail-bin stacker during printing, remove the misfed paper following the procedure below. 1 Open the top cover. Top cover 6 Remove the misfed paper. Move the release lever in the direction of the arrow in the illustration to open the top cover. 2 Remove the misfed paper. Be careful not to tear the misfed paper during removal. After removing the paper, press down on the top cover to close it.
FINISHER The finisher can deliver collated sets either stapled or unstapled. Unstapled sets can be offset stacked from the previous set for easy separation of the sets. Part names Latch Release the latch to open the finisher for misfeed removal. Top cover Open for misfeed removal. Staple box Pull the box out to replace the staple car tridge or to remove jammed staples. Top tray Printer, copier and fax output can be delivered here.
FINISHER Finisher functions ■ Sort mode ■ Group mode Sorted sets will be delivered. Groups of prints or copies of the same page will be delivered. Original Printouts Original Printouts ■ Offset mode Offset mode Non-offset mode Sets will move from side to side so that each set or group will be offset from the previous set or group for easy separation. Offset will function for non-stapled printer or copier output, Non-offset can only be selected for copier output. Stapled sets will not be offset.
FINISHER Using the finisher functions ■ Selecting the stapling function from a printer driver. Select “Properties” on the printer driver setting screen and open the “Main” tab. Select “Left”, “Right” or “Top “ under “Binding Edge” and then select “1 Staple” or “2 Staples” under “Staple”. The illustration below shows the screen for a PCL printer driver in the Windows 98 environment as an example.
FINISHER Staple cartridge replacement When the staple cartridge becomes empty, the message “Add staples.” will appear in the message display of the operation panel. Follow the procedure below to replace the staple cartridge. 1 Open the front cover. NOTES ● Do not remove the tape from the cartridge before inserting the staple cartridge into the box. ● When reinstalling the staple box, push it in until it clicks into place. the tape from the staple cartridge 6 Remove by pulling it straight.
FINISHER ■ Checking the staple unit If the message “CHECK THE STAPLER UNIT” or “CHECK STAPLER POSITION OR STAPLER JAM” appears, follow the procedure below. 1 Open the finisher compiler. 7 Raise the lever at the end of the staple box. Release the latch to open the finisher compiler. the misfed paper from the stapler 2 Remove compiler. Remove the top staple if it is bent. If bent staples remain, a staple jam will occur again. 8 Return the lever to its original position. 9 Reinstall the staple box.
FINISHER Misfeed in the finisher When a misfeed occurs in the finisher, remove the misfed paper following the procedure below. the misfed paper from the output 1 Remove area. Be careful not to tear the misfed paper during removal. 2 Open the finisher top cover. Top cover Move the tab in the direction of the arrow as shown in the illustration to open the top cover. 3 Remove the misfed paper. Be careful not to tear the misfed paper during removal.
FINISHER Troubleshooting finisher problems Check the list below before calling for service. Problem Stapling position is not correct. The finisher does not operate. Check Stapling position not set correctly? Stapling cannot be performed. Is a “CHECK THE STAPLER UNIT” or “CHECK STAPLER POSITION OR STAPLER JAM” message displayed? Check the staple unit. (See page 5-13.) Is a message “ADD STAPLES” displayed? Different size paper included? Replace the staple cartridge. (See page 5-12.
FINISHER Stapling position quick reference guide for duplex output The orientation of the copy paper, original, scanned original data, and binding position selection are all interrelated. The table below shows these relationships.
SADDLE STITCH FINISHER The saddle stitch finisher can automatically place two staples for centerline binding of prints or copies and fold them along the centerline. An optional hole punching unit is available for installation into the finisher. Part names Stapler compiler Paper to be stapled is stacked temporarily. Top cover Open for misfeed removal. Offset tray Output which is stapled or offset will be delivered to this tray. Saddle stitch tray Saddle stitched output is delivered here.
SADDLE STITCH FINISHER Weight 8-1/2" x 11" or A4 or smaller size: 50 sheets*(20 lbs. or 80 g/m2) 8-1/2" x 14" or B4 or larger size: 25 sheets*(20 lbs. or 80 g/m2) *Up to two sheets of 34 lbs. or 128 g/m2 paper can be included as covers. Upper tray: Single staple can be placed in the top left or lower left corners or two staples can be centered on the left side. Lower tray: 4-47/64" (120 mm) pitch from the center of paper Requires the installation of an optional power supply unit (See page 1-8.
SADDLE STITCH FINISHER ■ Staple sort mode Collated sets of prints or copies will be stapled and delivered to the offset tray. When saddle stitching is selected, the prints or copies will be stapled at the center and delivered to the saddle stitch tray. The stapling positions, orientation, paper size for stapling, and stapling capacity are shown below.
SADDLE STITCH FINISHER Using the saddle stitch finisher ■ Selecting staple or saddle stitch from the printer driver. Select “Properties” on the printer driver setting screen and open the “Main” tab shown in the illustration to the right. For normal edge or corner stapling, select “Left”, “Right” or “Top” under Binding Edge and “1 Staple” or “2 Staples” under “Staple”.
SADDLE STITCH FINISHER [OK] key Press to close the [OUTPUT] screen and to return to the basic screen. [OFFSET] key (See page 5-18.) When the offset tray is selected, copies will be delivered to the offset tray. When staple sort is selected, the offset tray will be automatically selected. [SADDLE STITCH] key (See page 5-19.) When saddle stitching is selected, the copies will be stapled at the center and delivered to the saddle stitch tray. [PUNCH] key (See page 5-19.
SADDLE STITCH FINISHER 8 Insert the staple box. 10 Close the front cover. Push the staple box in until it clicks into place. NOTE Make a test print or copy in the staple sort mode to ensure that stapling is performed properly. the stapler section back into the 9 Push finisher. ■ Staple jam removal Unlatch the saddle stitch finisher and slide it away from the printer. 1 saddle stitch was selected, open the 5 Ifsaddle stitch section cover. 2 Open the front cover. 6 Remove the misfed paper.
SADDLE STITCH FINISHER roller rotating knob A in the direction 9 Turn of the arrow to move the staple unit to the 12 Return the lever to its original position. front. Roller rotating knob A Turn the roller rotating knob until the triangle mark is aligned with the index. Staple unit 13 Reinstall the staple box. 10 Remove the staple box. Push the staple box in until it clicks into place. the stapler section back into the 14 Push finisher. 11 Raise the lever at the end of the staple box.
SADDLE STITCH FINISHER Misfeed in the saddle stitch finisher When a misfeed occurs in the saddle stitch finisher, remove the misfed paper following the procedure below. the saddle stitch finisher and slide 1 Unlatch it away from the printer. 5 Close the top cover. 2 saddle stitch was selected, open the front 6 Ifcover. Remove the misfed paper from the main unit. After removing the misfed paper, open and close the duplex module to reset the jam indicator.
SADDLE STITCH FINISHER roller rotating knob in the direction of 10 Turn the arrow. any misted paper from the saddle 11 Remove stitch tray. Be careful not to tear the misfed paper during removal. 12 Close the saddle stitch section cover. 5 13 Close the front cover. the saddle stitch finisher back against 14 Push the printer.
SADDLE STITCH FINISHER Troubleshooting (concerning the saddle stitch finisher) Check the list below before calling for service. Problem Stapling position is not correct (including saddle stitch). The saddle stitch finisher does not operate. Stapling cannot be performed (including saddle stitch). Check Stapling position not set properly? Solution or cause Check the stapling position setting. (See pages 5-27 and 5-28.
SADDLE STITCH FINISHER Stapling position quick reference guide for duplex output The orientation of the copy paper, original, scanned original data, and binding position selection are all interrelated. The table below shows these relationships. Orientation of original or original data Page 1 Page 2 Page 1 & Page 2 Duplexed Output result One-position stapling Two-position stapling Left binding Two-position stapling along the shorter edge cannot be made.
SADDLE STITCH FINISHER Relation between print image and saddle stitch The orientation of the copy paper, original, scanned original data, and binding position selection are all interrelated. The table below shows these relationships.
CHAPTER 6 APPENDIX Page PRINTER SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ● List of principal printer driver functions . . . . . . . . . . . . . . . . . . . . . LIST OF COMBINATION OF PERIPHERAL DEVICES . . . . . . . . . . . . NOTICE PAGE PRINTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PRINT AREA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PRINTER SPECIFICATIONS Type Print system Exposure system Developer system Paper feed system Fusing system CPU Desktop (can be upgraded to console type if an optional stand is installed.
PRINTER SPECIFICATIONS List of principal printer driver functions When an optional PS3 expansion kit is installed Driver selections PCL5e/PCL6 PS PPD (Windows) PPD (Macintosh) General Paper Paper output Graphic Copies 1 - 999 1 - 999 1 - 999 1 - 999 Orientation Yes Yes Yes Yes Duplex print Yes Yes Yes Yes Saddle stitch Binding edge Yes Yes N/A N/A Left/top/right Left/top/right Long/short Long/short N-up 2/4/6/8 2/4/6/8 2/4*3*4 2/4/6/9/16 N-up direction Fixed Fixed Fix
LIST OF COMBINATION OF PERIPHERAL DEVICES The table below shows the possible system configurations. Some devices require the installation of others ( B ) to be functional and some cannot be installed together ( A ).
NOTICE PAGE PRINTING A notice page will be printed when the current print job cannot be done due to a system limitation and an explanation of the limitation is too lengthy to be shown in the message display. A notice page will describe the limitation and other possibilities to run the job. A notice page will be printed in the following cases. ● ● ● ● ● When sufficient memory is not available to store the print data.
PRINT AREA The print area of this product is shown below.
Operation manual for printer operation and general information SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135.