User's Manual

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1.877.646.5288
PROBLEMS POSSIBLE REASONS & SOLUTIONS
Motor doesn’t start or
attachment doesn’t rotate.
Make sure the pitcher, bowl or single serve cup is securely placed on motor
base.
Make sure the lid is securely on pitcher in the correct position (align
arrows).
The appliance is turned “Off”. Turn the Variable Speed Dial to the desired
speed setting, press up on the power toggle and press the Start toggle
switch up to turn “On”.
Check that the plug is securely inserted into the electrical outlet.
Check the fuse or circuit breaker.
The unit has overloaded. The appliance will stop and the power indicator
light will flash. Unplug and wait approximately 15 minutes before using
again.
The unit has overheated. Unplug and wait approximately 15 minutes
before using again.
Food is unevenly chopped.
You are chopping too much food at one time. Use short pulses for best
results.
Food is chopped too fine or
is too watery.
The food has been over processed. Use short pulses for best results.
Food collects on lid or on
the sides of the container.
The mixture is too thick. Add more liquid. Start at a low speed and slowly
increase to high for best results.
You cannot achieve snow
from solid ice.
Do not use ice that has been sitting out or has started to melt. Use ice
straight from the freezer. Pulse for best results.
Variable speed won’t work
on my single serve cup.
The single serve cup only operates at one speed regardless of which number
is chosen on the dial. Press down on the “Start/Stop/Pulse” toggle in short
intervals until you have reached your desired consistency.
The unit won’t stop blinking
although everything seems
to be assembled properly.
Unit is overfilled. Reduce amount being processed and restart.
Troubleshooting Guide
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website: www.ninjakitchen.com or feel free
to contact customer service at 1-877-646-5288 or e-mail us at [e-mail].