Operation Manual, Troubleshooting

9
TROUBLESHOOTING
MACHINE/COPYING PROBLEMS
The following problems are related to the general operation of the machine and copying.
Problem Cause and solution
The machine does not operate.
The machine is not plugged into a power outlet.
→ Plug the machine into a grounded outlet.
Power switch OFF.
→ Turn the power switch ON.
► Power and connector positions
(page 4)
The machine is warming up.
→ The machine requires some time to warm up after the power switch is turned on.
While the machine is warming up, copy settings can be selected but copying is
not possible. Wait until "Ready to copy." appears.
The front cover or the side cover is not completely closed.
→ Close the front cover or the side cover.
The machine is in auto power shut-off mode.
→ When auto power shut-off mode has activated, only the [ENERGY SAVE]
indicator ( ) blinks; all other indicators and the display are off. The machine
returns to normal operation when the [ENERGY SAVE] key ( ) is pressed,
when a print job or fax is received, or when scanning from a computer is started.
* Except when print hold for the fax function is enabled.
Misfeed occurs.
► MISFEED REMOVAL (page 20)
The tray is out of paper.
→ Load paper.
► Adding paper
(page 6)
The power is on, but copying does not
take place.
→ Press the [COPY] key ( ) to select copy mode.
► Power and connector positions
(page 4)
Copies are too dark or too light.
An appropriate exposure for the original has not been selected.
→ Select a suitable original type with the [EXPOSURE] key ( ) and set an
appropriate exposure level with the [ ] or [ ] key.
→ If the copy is too light or too dark even though "Auto" was selected with the
[EXPOSURE] key ( ), adjust the automatic exposure level.
The text is blurred when I make a
copy.
Select a suitable exposure for the original in the copy exposure screen.
→ Change the exposure to "Text" with the [EXPOSURE] key ( ).
Blank copies.
The original is not placed face up in the document feeder or face down on the
document glass.
→ Place the original face up in the document feeder or face down on the document
glass.
Part of the image is cut off or there is
too much blank space.
The original was not placed in the correct position.
→ Place the original correctly.
► Placing the original
(page 5)
The size of paper loaded in the tray was changed without changing the tray's
paper size setting.
→ Be sure to change the tray's paper size setting whenever you change the size of
paper loaded in the tray.