ELECTRONIC CASH REGISTER CAJA REGISTRADORA ELECTRONICA MODEL MODELO INSTRUCTION MANUAL XE-A21S MANUAL DE INSTRUCCIONES
WARNING FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when this equipment is operated in a commercial environment.
English INTRODUCTION Thank you very much for your purchase of the SHARP Electronic Cash Register, Model XE-A21S. Please read this manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems. CAUTION! English Never install the batteries into the cash register before initializing it.
CONTENTS INTRODUCTION ............................................................................................................................................1 IMPORTANT ..................................................................................................................................................1 CONTENTS....................................................................................................................................................2 PARTS AND THEIR FUNCTIONS.......
Tax programming using a tax rate .........................................................................................................30 The tax table (applicable to the add-on tax) ..........................................................................................31 Quantity for doughnut tax exempt (for Canadian tax system) ...............................................................33 AUXILIARY FUNCTION PROGRAMMING ............................................................................
PARTS AND THEIR FUNCTIONS 1 External View Front view Operator display Rear view Customer display (Pop-up type) Printer cover Receipt paper Keyboard Power cord Mode switch Drawer Drawer lock SD card slot (Refer to page 66.) USB port Use only the USB cable (manufactured by SHARP) supplied with the XE-A21S for the connection with a PC. Never use other cables. 2 Printer The printer is a one station type thermal printer, therefore it does not require any type of ink ribbon or cartridge.
3 Mode Switch and Mode Keys The mode switch can be operated by inserting one of the two supplied mode keys - manager (MA) and operator (OP) keys. These keys can be inserted or removed only in the “REG” or “OFF” position. MA OP The mode switch has these settings: OFF: This mode locks all register operations. (AC power turns off.) No change occurs to register data. OP X/Z: To take individual clerk X or Z reports, and to take flash reports.
5 Displays Operator display Customer display (Pop-up type) PLU/SUB DEPT RCPT OFF Clerk code REPEAT DC SHIFT NUMBER Amount: Appears in the far-right eight (max.) positions. When the amount is negative, the minus symbol “-” appears before the amount. Number of repeats for repetitive registrations: The number of repeats is displayed, starting at “2” and incremental with each repeat. When you have registered ten times, the display will show “0.”(2 → 3 ..... 9 → 0 → 1 → 2 ...
GETTING STARTED Please follow the procedure shown below. The batteries are not installed and the power is OFF. 1 Installing the cash register 2 Initializing the cash register Find a stable surface where the cash register is not subject to water sources or direct sunlight near an AC outlet. Unpack the cash register and make sure all accessories are included. For details of accessories, please refer to “Specifications” section.
3. Insert three new alkaline batteries LR6 (“AA” size) as illustrated at the right. When the batteries are properly installed “ ” on the display will disappear. 4. Close the battery compartment cover. Be sure to observe precautions shown on page 1 when handling batteries. 4 Installing a paper roll Precaution: The paper cutter is mounted on the printer cover. Take caution when removing and installing the cover. The register can print receipts or journals.
4. While holding down the paper, slowly close the print roller arm, and push down the arm until you hear a click locking the arm. Make sure securely you push down the center of the wing part of the arm as illustrated at the right. The paper will be fed automatically. If the print roller arm is not securely locked, the unit will not print correctly. If this problem occurs, open the arm, and close the arm as instructed above. 5.
6 Programming other necessary items While the cash register is pre-programmed so it can be used with minimal setup, it does provide you with optional functions. Before you start programming, please read through the sales operations section to understand optional functions. The main optional functions are listed below.
HELP FUNCTION The help function allows you to print guidance messages for setup and some operations of the cash register. This function is available in any mode switch position other than “OFF”. Printing the help menu Press the G key to print the help menu. This menu provides the list of operations, which can print the guidance message from the help function.
MEMO 12
FOR THE OPERATOR OVERVIEW OF FLOW OF DAILY SALES ENTRIES Things to do before you start sales entries: • Make sure the power cord is securely inserted into the AC outlet. • Turn the mode switch to OP X/Z position, and check if time is correctly set. • Replace the drawer, if removed for safety. • Check if there is enough paper on roll. • Select receipt ON/OFF function. • Make any necessary programming for the day in PGM mode. For details, refer to BASIC SALES ENTRY, page 14.
BASIC SALES ENTRY 1 Basic Sales Entry Example Listed below is a basic sales entry example when selling department items by cash. For operation details, please refer to each section. REG Mode switch setting OPX/Z MGR 1. Turn the mode switch to the REG position. OFF X1/Z1 Clerk assignment X2/Z2 VOID PGM 2. Enter your clerk code. (For example, clerk code is 1. Press the 1 and L key in this order.) The clerk code 1 is automatically selected just after initialization of the cash register. Item entries 3.
Clerk assignment Prior to any item entries, clerks must enter their clerk codes into the register. However, the code entry may not be necessary when the same clerk handles the next transaction. ■ Sign-on (in REG, MGR, VOID mode) ■ Sign-off (in REG, MGR, VOID mode) To display the signed-on clerk code Clerk code 1 to 25 L L L Receipt ON/OFF function When you use the printer to issue receipts, you can disable receipt printing in the REG mode to save paper using the receipt ON/OFF function.
3 Item Entries Single item entries Department entries The cash register provides a maximum of 99 departments for a merchandise classification. Group attributes, such as taxable status, are applied on items when they are entered to the departments. • When using the department keys (for department 1 to 32) For department 1 to 16, enter a unit price and press a department key. If you use a programmed unit price, press a department key only.
Key operation example Print 1200 ( 500 D ! Department entry PLU entry Sub-department entry ) D" 50 d 1500 d 33 d 2p 11p1200p A Repeat entries You can use this function for entering a sale of two or more of the same items. Repeat pressing a department key, d key or p key as shown on key operation example.
Key operation example Department entry PLU entry Sub-department entry Print 3 @ 1200 ( 5 @ 500 D ! 3@) 5@D" 3 @ 50 d 1500 d 5 @ 33 d 3@2p 5@ 11p1200p A Split pricing entries This function is practical when the customer wants to purchase items normally sold in bulk. To utilize this function, you must change the pre-programmed or default programmed setting. Refer to “Various Function Selection Programming 1” (job code 70) for programming details.
Single item cash sale (SICS) entry • This function is useful when a sale is for only one item and is for cash. This function is applicable only to those departments that have been set for SICS or to their associated PLUs or sub-departments. • The transaction is complete and the drawer opens as soon as you press the department key, d key or p key.
Check tendering Key operation example Print s 1000 C Cash or check sale that does not require entry Enter items and press the A key if it is a cash sale or press the C if it is a check sale. Your register will display the total sale amount. Key operation example Print 300 + 10 p A In the case of check sale Charge (credit) sale Enter items and press the charge key (c).
6 Tax Calculation Automatic tax When the register is programmed with a tax rate (or tax table) and the tax status of an individual department is set for taxable, it computes the automatic tax on any item that is entered directly into the department or indirectly via a related PLU. Example: Selling five $6.70 items (dept. 1, taxable 1) and one $7.15 item (PLU no.
Tax status shift The machine allows you to shift the programmed tax status of each department or the PLU key by pressing the T and/or U keys before those keys. After each entry is completed, the programmed tax status of each key is resumed. Example: Selling the following items for cash with their programmed tax status reversed • One $13.45 item of dept. 16 (non-taxable) as a taxable 1 item • One $7.00 item of PLU no. 25 (non-taxable) as a taxable 1 and 2 item • One $4.00 item of dept.
OPTIONAL FEATURES 1 Auxiliary Entries Discount and premium entries using the percent key The percent key is used to apply a manually entered or preset discount or premium percent rate to individual items or to a merchandise subtotal. In the default setting, you can manually enter a discount percent rate to both individual items and merchandise subtotal. For manual entry of discount or premium percent rate, enter the rate (up to 100.
Discount for the merchandise subtotal Key operation example Print 575 + 10 p m 100 - A Discount for item entries Key operation example Print 675 * A (When a discount amount of $0.75 is programmed.
Key operation example Print 1230 s 1500 + c 2 Auxiliary Payment Treatment Currency conversion The register allows payment entries in a foreign currency (only cash payment is available). Pressing the V key creates a subtotal in the foreign currency. When using a programmed currency conversion rate, press the V key after item entries, then enter the tendered amount in foreign currency if not exact amount payment, and press the A key.
Received-on Account and Paid-out Entries When you receive on account from a customer or when you pay an amount to a vendor, it is a good idea to use the r key or the R key respectively. For the received-on-account (RA) entry, enter the amount, and press the r key. For the paid-out (PO) entry, enter the amount and press the R key. Cash tendering only available for RA and PO operation.
CORRECTION 1 Correction of the Last Entry (direct void) If you make an incorrect entry relating to a department, PLU/sub-department, percentage (% and &), discount (-) or refund, you can void this entry by pressing the v key immediately after the incorrect entry.
3 Subtotal Void You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register issues a receipt. This function does not work when more than 30 items have been entered. Key operation example Print 1310 " " 1755 + 10 p 35 p Subtotal void s v s Correction of Incorrect Entries not Handled by the Direct or Indirect Void 4 Function Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot be voided.
FOR THE MANAGER PRIOR TO PROGRAMMING Before starting sales entries, you must first program necessary items so that the cash register suits your sales manner. In this manual, there are three sections, BASIC FUNCTION PROGRAMMING where required items must be programmed, AUXILIARY FUNCTION PROGRAMMING where you can program for more convenient use of keys on the keyboard, and ADVANCED FUNCTION PROGRAMMING where various optional programming features are provided.
Time For setting the time, enter the time in 4 digits (HHMM) using the 24-hour format. For example, when the time is set to 2:30 AM, enter 230; and when it is set to 2:30 PM, enter 1430. Time(max. 4 digits in 24-hour format) s Key operation example Print 1430 s Time In the display, current time is displayed in 12-hour format. For AM time, “ ” and for PM time “ ” will appear in the rightmost position with the current time.
Example: Programming the tax rate 4% as tax rate 2 with tax exempt as 12¢ Key operation example Print s9@ 2@ 4@ 12 s A • If you make an incorrect entry before pressing the third @ key in programming a tax rate, cancel it with the l key. • You do not need to enter the trailing zeros of the tax rate (after the decimal point), but you do need to enter the decimal for fractions. • The lowest taxable amount setting is ignored when you select VAT system for Canadian tax.
s 8 T max. three digits @ @ @ One- or two-*1 digit number Q max. five digits @ @ *2 Rate max. six digits (0.0001 - 99.9999%) M max. four digits @ Minimum breakpoint max. five digits @ A Repeat until the MAX point is entered. To delete a tax table, use the following sequence: s 8 @ One- or two-*1 digit number @ @ *2 Rate max. six digits (0.0001 - 99.9999%) M max.
• If the tax is not provided for every cent, modify the tax table by setting the tax for every cent in the following manner. When setting the tax, consider the minimum breakpoint corresponding to unprovided tax to be the same as the one corresponding to the tax provided on a large amount. Sample tax table Example 8% Tax .00 .01 .02 .03 .04 .06 .09 .10 .11 .12 .14 .17 Modification of the left tax table Minimum breakpoint .01 .11 .26 .47 .68 .89 1.11 1.26 1.47 1.68 1.89 2.11 .00 .01 .02 .03 .04 .05 .06 .
AUXILIARY FUNCTION PROGRAMMING 1 Department Programming Merchandise can be classified into a maximum of 99 departments. Items sold with use of the department keys can later be printed on a report that shows the quantities sold and sales amounts classified by department. The data is useful for making purchasing decisions and other store operations. Departments can be assigned to articles whose prices were set using PLU/sub-department function.
Example: Programming department 2 as taxable 1, SICS, negative department, entry digit limit - 7 digits, and allowing open & preset entry. (ABCDEFGH: 00011173) Key operation example Print @ "A 00011173 From left, EGH Tax status Sign(F) Preset unit price To program zero * D Unit price (max. six digits) A Dept. key *To program departments 17 through 32, press the department shift key at this point. For department 33-99: To program zero d Unit price (max. six digits) Dept.
Unit price and associated department assignment *1 D To program zero *2PLU code p *3 Unit price (max. six digits) A Associated Dept. key *1: To assign departments 17 through 32, press the department shift key at this point. When the associated department is department 33-99: *2PLU code p Associated dept. code (1 to 99) To program zero d *3 Unit price (max.
3 Miscellaneous Key Programming The cash register provides miscellaneous keys such as %, &, -, f, r, R, V, t, C, c and A. While the cash register is pre-programmed so you can use these keys, you must set a currency conversion rate to use V key. You can also program these keys for more convenient use. Please refer to the data below for programming these keys. Factory setting is indicated with parentheses. %, & f r, R V C, c and A t (Manual tax) Percent rate (0.
Amount for To program zero - Discount amount (max. six digits) Key operation example A Print A 200 Discount amount Percent rate limitation for % and & To program zero s 29 @ % & Percentage limit (0.00 -100.00%) or A To program for another percent key • Percent entries that exceed the upper limit may be overridden in the MGR mode. • 10.00% can be entered as 10 or 10P00. The P key is needed only for fractional entry.
*: Item: Selection: A Tax 4 status B Tax 3 status C Tax 2 status D Tax 1 status E +/- sign F Item % / Item _ G Subtotal % / Subtotal _ H Entry digit limit for discount key Entry: Taxable Non-taxable* Taxable Non-taxable* Taxable Non-taxable* Taxable Non-taxable* + (premium) sign - (discount) sign* Allow* Disallow Allow* Disallow 1 0 1 0 1 0 1 0 0 1 0 1 0 1 0-7 (default: 7) When programming percent keys, always enter 0 for H.
Entry digit limit for r, R and t @ Entry digit limit r, R t or A (only for manual entry) • For r R, enter 0 to 9 (digits), and for t (manual tax), enter 0 to 7 (digits). By default, 9 for r and R and 7 for t are set. Entry digit limit is in effect for REG mode operation but can be overridden in MGR mode. The entry digit limit is represented by the number of allowable digits for maximum entry or total amount. When “0” is set, the operation of the corresponding key is prohibited.
4 Text Programming The register allows you to program the text for clerk names, department item names, PLU/sub-department item names, and so on, if necessary. There are two ways for programming text: using character keys on the keyboard or entering character codes with numeric keys on the keyboard. Using character keys on the keyboard You can enter characters according to the small figures printed in the lower right position of the key tops. For the layout, please refer to “Keyboard” section on page 5.
Alphanumeric character code table *(DC): Double-size character code 42 Code Character Ä 091 Ö 092 Ü 093 ^ 094 _ 095 096 ’ a 097 b 098 c 099 d 100 e 101 f 102 g 103 h 104 i 105 j 106 k 107 l 108 m 109 n 110 o 111 p 112 q 113 r 114 s 115 t 116 u 117 v 118 w 119 x 120 y 121 z 122 { 123 | 124 } 125 ß 126 ¢ 127 !! 128 129 1 130 2 131 3 132 4 133 1/2 F 134 T 135 ← Code Character → 136 137 138 139 140 141 F 142 T 143 ↓ 144 ç ° 145 146 ¿ 147 ù 148 à 149 Æ ø 150 Å 151 152 153 é 154 è 155 Pt 156 i Ñ 157 ò 158 £ 1
Department text * D s 1 P To keep current setting Character keys (max.12 digits) Dept. key Dept. code (1 to 99) s A d To program another dept. *To program departments 17 through 32, press the department shift key. Key operation example Print s1P ! FRUIT s A Text programmed for dept. 1 (Programming FRUIT for dept.1) PLU text (item label) To keep current setting s 2 P PLU code Character keys (max.
Key operation example Print s3P 46 @ CARD s A (Programming CARD for gross charge) List of function texts Function no. Key or function Function no.
Clerk names To keep current setting s 5 P Clerk code (1-25) @ Character keys (max. 8 digits) s A To program another clerk Key operation example Print s5P 1@ DAVID s A Logo messages The register can print programmed messages on every receipt. On the standard model, the graphic logo is printed on the receipt. If you want to print logo messages, please change the logo message print format. (See page 53 for the programming details.
To print the logo message “THANK YOU” using double sized characters and centering on the third line. Key operation example Print s4P 3@ SSS W THANK S YOU W SSS sA A 6-line logo message is pre-programmed when shipped. Begin entry from the first line when you initially program a logo message. Foreign currency symbol Foreign currency symbol for V key is printed with a foreign currency exchange amount.
Consecutive numbers To begin the count from 0001 s @ 2 A number (one to four digits) that is one less than the desired starting number Key operation example s A Print s2@ 1000 s A Consecutive number 2 Electronic Journal (EJ) Programming The cash register provides the electronic journal (EJ) function. By default, a maximum of 2000 lines can be stored in memory.
Function parameters for EJ To set “00000000” s 68 * Item: A B C D E F G H @ *ABCDEFGH Selection: s A Entry: Always enter 0. (Fixed position) Always enter 0.
3 Various Function Selection Programming 1 The cash register provides various detailed functions listed below. • Function selection for miscellaneous keys • Print format • Receipt print format • Function selection for tax • Others For this programming, job code entry style is applied. You can continue programming until you press the A key for the programming described in this section. To continue programming, repeat from a job code entry.
Print format Job code: 6 * Item: Selection: A Printing style B Receipt print format C Time print on all receipts/journals D Date print on all receipts/journals E Consecutive no. print on all receipts/journals Always enter 0. Zero skip for PLU sales report F G H Zero skip for full sales, clerk and hourly reports Use the printer for journal printing Use the printer for receipt printing* Total Detailed* Allow time printing* Disallow it Allow date printing* Disallow it Allow consecutive no.
Other programming Job code: 61 * Item: A B C D E F G H Selection: Entry: Always enter 0. Always enter 0. Minus dept. and PLU/sub-dept. availability Fractional treatment (Fixed position) 0 (Fixed position) 0 Disallow to program minus dept. and PLU/sub-dept.
Job code: 70 * Item: A B C D E F GH Selection: Entry: Split pricing counting Quantity* 0 Package 1 Multiplication/split pricing entry availability Allow multiplication entry only* 0 Allow both of multiplication and split pricing 1 Always enter 0. (Fixed position) 0 Always enter 0.
4 Various Function Selection Programming 2 The cash register provides various options so you can use the register to suit your sales needs.
Online time out setting s 35 @ Time out (1 to 255 sec.) s A Default: 007 Key operation example Print s 35 @ 30 s A Thermal printer density To set “0” s 50 @ *Printer density (00-99) s A * 50 is the default setting. To make the print darker, set a larger number, and to make the print lighter, set a smaller number.
Language selection To set “0” s *Language: 0: English 88 @ *Language (0 or 3) A 3: Spanish (default: English) Key operation example Print s 88 @ 3A When you change the language, the texts such as clerk names, logo messages and function texts (refer to page 44), which you programmed, will be reset to the default settings. The language selection must be made before programming clerk names, logo messages and function texts.
AUTO key programming — Automatic sequence key — If you program frequently performed transactions or report sequences for the a key, you can recall those transactions and/or reports simply by pressing the a key in key operations. Delete a Transaction a A max. 25 times Programming for a; entering a PLU 2 item (programmed unit price: 1.50) and a dept. 6 item (unit price: 1.
Sample printouts 1 Programming report 1 Mode Dept. code Dept. text Dept. unit price w/sign Dept. function Minus department Logo Message Tax status Function no.& its text Tax status Function parametrs (F-H) Discount amt.
2 Programming report 2 4 Printer density programming report Entered Value Printer density Job code A to H from the left * Job code #63, 64, 65, 67, 69, 71, 72, 76, 77, 85, 87 and 95 are fixed settings, for which you cannot change the settings. Printing density example 5 PLU programming report Training clerk specification Language selection EJ memory type Range PLU code PLU text Mode parameter Unit price 3 Auto key programming report Associated dept.
READING (X) AND RESETTING (Z) OF SALES TOTALS • Use the reading function (X) when you need to take a reading of sales information entered since the last reset. You can take this reading any number of times. It does not affect the register’s memory. • Use the resetting function (Z) when you need to clear the register’s memory. Resetting prints all sales information and clears the entire memory except for the GT1 through GT3, Training GT, reset count, and consecutive number.
2 Daily Sales Totals Full sales report • Sample report *2 Mode title*1 Reset counter Net grand total(GT2-GT3) Grand total of plus registration Grand total of minus registration Grand total of training mode registration Dept. code Sales q'ty Sales amount Manual tax total *3 Tax total Net total without tax Net total with tax Item counter and total Item percent 1 counter and total REG-mode void counter and total Subtotal void counter and total “+” dept.
Clerk reports PLU sales report • Sample report Individual clerk report • Sample report Mode title* Report title Range Mode title* Report title Clerk code Clerk name Customer counter PLU code Item label Sales q'ty and total Full clerk report The report prints in the same format as in the sample report of individual clerk, but all clerk’s sales data is sorted by clerk code number (from #1 to #25). Range sum Hourly report *: When you take Z1 report, “Z1” is printed.
EJ REPORT READING AND RESETTING The cash register provides an electronic journal (EJ) function. This function is intended to record the journal data in memory instead of journal paper, and print the data as an EJ report. The register records the journal data in REG, PGM, VOID, X1/Z1 and X2/Z2 modes. By default, a maximum of 2000 lines are stored in memory, but you can expand it to 3000 lines. For details on EJ programming, please refer to “Electronic Journal Programming” section (page 47).
OVERRIDE ENTRIES Programmed limit for functions (such as for maximum amounts) can be overridden by making an entry in the MGR mode. 1. 2. Turn the mode switch to the MGR position. Make an override entry. REG OPX/Z OFF On this example, the register has been programmed not to allow discounts entries over $1.00. Key operation example REG-mode MGR X1/Z1 X2/Z2 VOID PGM Print 1500 # l Turn the mode switch to the MGR position. 250 Return the mode switch to the REG position.
HOW TO USE AN SD MEMORY CARD 1 What You Can Do with an SD Memory Card You can exchange data through an SD memory card between your cash register and a PC when managing the data in your cash register by using the SHARP’s PC software “Customer Support Tool.” You can also save all necessary data in the cash register to an SD memory card for backup. This instruction manual describes only those operations needed on the cash register. For details, please refer to the help section in the “Customer Support Tool”.
Recommended SD memory cards We recommend you to use the following SD memory cards. If you want to use other card models, please visit the Sharp web site: http://www.sharpusa.com. Recommended card models: SanDisk card models SDSDB-128-A10, SDSDB-256-A10, SDSDG-256-A10, SDSDB-512-A10 and SDSDG-512-A10 • The data stored in an SD memory card could be lost or distorted due to accidents or other issues. Sharp is not responsible for any damage incurred by lost data.
3 Inserting and Removing an SD Memory Card The SD card slot is located on the right side of your cash register and has a cover. Inserting an SD memory card Insert an SD memory card into the SD card slot with the printed SD logo facing upwards. Push the card in steady with a finger until it clicks and release it slowly. Removing the SD memory card Push the card in gently with a finger and release it. The card will come out.
5 Saving and Restoring All the Data Set the mode switch to the PGM position. Saving (writing) all the data The comfirmation message is printed. To execute s 144 @ s 1 To cancel * A l Restoring (reading) the saved data The comfirmation message is printed. To execute s 148 @ s 1 To cancel * A l * The message “ ” will appear and stay on the display until all data is completely written or read. When writing or reading is finalized, the message “SD FINAL” will be printed.
Writing and reading all the programming data You can write all the programming data in the cash register onto an SD memory card (Writing). The existing programming data in the card will all be replaced with the newly written data at this time. You can also replace the programming data stored in the cash register with those stored in an SD memory card by loading the latter into the cash register (Reading). Set the mode switch to the PGM position. Writing The comfirmation message is printed.
8 Writing and Printing of Electronic Journal Writing of electronic journal Write electronic journal data in the EJ memory of your cash register onto an SD memory card (this will clear the memory). You can write the data into the same card a maximum of 400 times unless the card becomes full. Set the mode switch to the X1/Z1 position. The comfirmation message is printed. To execute 750 P @ s 1 To cancel * A l * The message “ ” will appear and stay on the display until all data is completely written.
OPERATOR MAINTENANCE 1 In case of a Power Failure When power is lost, the machine retains its memory contents and all information on sales entries. • When a power failure is encountered in register idle state or during an entry, the machine returns to normal operation after power recovery. • When a power failure is encountered during a printing cycle, the register prints “========” and then carries out the correct printing procedure after power recovery. (See the sample print.
4 Replacing the Batteries This cash register displays a low battery symbol ( ) when the batteries are low, and displays a no battery symbol ( ) when batteries are extremely low or batteries are not installed. When the low battery symbol is displayed, replace the batteries with new ones as soon as possible. The existing batteries will be dead in about two days. When the no battery symbol is displayed, replace the batteries immediately.
Removing the paper roll When a red dye appears on the paper roll, it is time to replace it. Replace the paper roll with a new one. If you plan on not using the register for an extended period of time, remove the paper roll, and store it in an appropriate place. Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself. When not using the take-up spool (using as receipt paper): Print roller arm 1. Remove the printer cover. 2.
6. While holding down the paper, slowly close the print roller arm, and push down the arm until you hear a click locking the arm. Make sure you securely push down the center of the wing part of the arm as illustrated at the left. The paper will be fed automatically. If the print roller arm is not securely locked, the unit will not print correctly. If this problem occurs, open the arm, and close the arm as instructed above. 7.
6 Removing a Paper Jam Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself. Never touch the print head immediately after printing, as the head may still be hot. 1. Remove the printer cover. 2. Lift up the print roller release lever to unlock the print roller arm, and open the print roller arm. 3. Remove the paper jam. Check for and remove any shreds of paper that may remain in the printer. 4.
10 Before Calling for Service The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service. Fault Checking (1) The display shows symbols that do not make sense. • Has the machine been initialized properly as shown “GETTING STARTED”? (Note that initialization clears all the data and programmed settings stored in memory.
SPECIFICATIONS Model: Dimensions: Weight: Power source: Power consumption: XE-A21S 13.8 (W) x 16.9 (D) x 11.1 (H) in. (350 (W) x 430 (D) x 282 (H) mm) 17.6 Ib (8 kg) 120V AC ± 10%, 60 Hz Stand-by 7.7 W Operating 28 W (max.) 32 °F to 104 °F (0 °C to 40 °C) LSI (CPU) etc.
English INTRODUCCION Le agradecemos la adquisición de la caja registradora electrónica SHARP modelo XE-A21S. Sírvase leer este manual detenidamente antes de hacer funcionar la caja registradora para familiarizarse y comprender por completo sus funciones y características. Guarde este manual para futura referencia dado que le servirá de ayuda en caso de tener algún problema de funcionamiento con la caja registradora.
INDICE 2 INTRODUCCION............................................................................................................................................1 IMPORTANTE................................................................................................................................................1 INDICE ..........................................................................................................................................................2 PARTES Y SUS FUNCIONES .....
PARTES Y SUS FUNCIONES 1 Selector de modo y llaves de modo El selector de modo funciona insertando una de las dos llaves de modo suministradas: la llave del administrador (MA) y la del operador (OP). Estas llaves pueden insertarse o sacarse sólo cuando el selector esté en la posición “REG” u “OFF”. El selector de modo tiene estos ajustes: OFF: Este modo bloquea todas las operaciones de la caja. (La alimentación de CA está desconectada.) No hay cambios en los datos registrados.
PARA EMPEZAR Siga el procedimiento mostrado a continuación. Las pilas no están instaladas y la alimentación está desconectada. 1. Inicialice la caja registradora Para que la caja registradora pueda funcionar correctamente, deberá inicializarla antes de ponerla en funcionamiento por primera vez. Siga el procedimiento siguiente. 1. Inserte la llave de administrador (MA) en el selector de modo y gírelo a la posición REG. 2. Enchufe la clavija a la toma de corriente de CA. El zumbador sonará tres veces.
FUNCION DE AYUDA La función de ayuda le permite imprimir mensajes de guía para configuración y algunas operaciones de la caja registradora. Esta función está disponible en cualquier posición del selector de modo que no sea “OFF”. Impresión del menú de ayuda Pulse la tecla G para imprimir el menú de ayuda. Este menú muestra la lista de operaciones, que pueden imprimir el mensaje de guía mediante la función de ayuda.
PARA EL OPERADOR REGISTRO BASICO DE VENTAS 1 Ejemplo de registro básico de ventas A continuación se muestra un ejemplo de registro básico de ventas de artículos de sección en metálico. Para los detalles de la operación, consulte cada sección respectiva. REG Ajuste del selector de modo OPX/Z MGR 1. Gire el selector de modo a la posición REG. OFF X1/Z1 Asignación de dependientes X2/Z2 VOID PGM 2. Introduzca su código de dependiente. (Por ejemplo, si el código de dependiente es el 1.
Función ON/OFF (de emisión/no emisión) de recibos Cuando emplea la impresora para emitir recibos, podrá inhabilitar la impresión de recibos en el modo REG. Pulse la tecla R en la posición OP X/Z. Esta tecla cambia el estado de impresión de recibos de ON a OFF. Para emitir un recibo cuando la función de recibo ON/OFF está desactivada (OFF): Si el cliente quiere el recibo después de haber finalizado la transacción con la función de recibo ON/OFF desactivada (OFF), pulse la tecla R.
• Cuando se emplea la tecla de registro de código de sección Cuando utilice un precio unitario programado d Código de sección (1 a 99) Precio unitario *1 (máx. 7 dígitos) d (En caso de que sólo esté permitido el registro de precio preajustado.) *1 Menos que los importes de límite superior programado Cuando se introduce cero, sólo se añade la cantidad de ventas. Registros de PLU/subsecciones La caja registradora ya está programada para el modo PLU y cero para el precio unitario.
Registros de venta en metálico de un solo artículo (SICS) • Esta función es útil cuando se vende solamente un artículo en metálico. Esta función es aplicable sólo a las secciones que se han ajustado para SICS o a sus PLU o subsecciones asociadas. • Se completa la transacción y el cajón se abre tan pronto como pulse la tecla de sección, la tecla d o la tecla p.
6 Cálculo de los impuestos Impuestos automáticos Cuando se ha programado una tasa de impuestos (o tabla de impuestos) en la caja registradora y el estado de impuestos para una sección individual está ajustado a imponible, la caja calcula los impuestos automáticos para cualquier artículo que se introduzca directamente en la sección o indirectamente mediante una PLU relacionada. Impuestos manuales La máquina le permite introducir manualmente los impuestos después de haber terminado el registro de artículos.
Cálculo porcentual para el subtotal de mercancías Ejemplo de operación de teclas ~ m 10 % A Cálculo porcentual para registros de artículos Ejemplo de operación de teclas 800 + 7 P 5 % A Registros de descuento y recargo empleando la tecla de descuento La tecla de descuento se emplea para aplicar un importe de descuento o recargo manualmente introducido o preajustado a artículos individuales o a un subtotal de mercancías.
• Pulse la tecla l después de pulsar la tecla V para cancelar el pago en una divisa. • Si se programa, se imprime un símbolo de moneda extranjera cuando emplea una tasa preajustada. Registros de recibido a cuenta y de pagado Cuando recibe un pago a cuenta o cuando usted paga a un abastecedor, es aconsejable emplear la tecla r o la tecla R respectivamente. Los pagos en metálico sólo están disponibles en la operación RA y PO. Para el registro de recibido a cuenta, introduzca el importe y pulse la tecla r.
PARA EL ADMINISTRADOR PROGRAMACION DE LAS FUNCIONES BASICAS (Para el inicio rápido) Para programar la caja registradora, ponga la llave del administrador en el selector de modo y gírela a la posición PGM. • Los asteriscos en las tablas mostradas en los detalles de programación indican los ajustes iniciales. 1 Programación de la fecha y de la hora Fecha Para ajustar la fecha, introduzca la fecha con 8 dígitos empleando el formato de mes-día-año (MM/DD/AAAA), y pulse entonces la tecla s.
Ejemplo: Programación de la tasa de impuestos del 4% como tasa de impuestos 2 con exención de impuestos de 12¢ Ejemplo de operación de teclas s 9 @ 2 @ 4 @ 12 s A Tabla de impuestos (aplicable al impuesto añadido) Si se encuentra en una localidad que emplea una tabla de impuestos para el cálculo de los impuestos, podrá programar consecuentemente la caja registradora. La programación de la tabla de impuestos puede efectuarse para impuestos 1 a impuestos 4.
Este primer número que se introduce depende de si la diferencia entre un punto de división mínimo a introducirse y el punto de división mínimo anterior no son de menos de $1,00 ni de más de 99¢. Cuando la diferencia no sea de menos de $1,00, introduzca “1”, y cuando no sea de más de 99¢, introduzca “0” o no introduzca nada. Segundo número: El segundo número depende de si su tabla de impuestos debe programarse como tabla (1 a 4) de impuestos 1, 2, 3, ó 4.
Estado de impuestos (imponible 1 a 4 / no imponible) • Cuando se efectúa un registro de una sección imponible en una transacción, los impuestos se calculan automáticamente de acuerdo con la tabla o tasa de impuestos asociada. SICS (Venta en metálico de un solo artículo) • Si se efectúa primero un registro de una sección programada para SICS, la venta se finalizará como venta de pago en metálico así que se pulse la tecla de la sección.
Selección de PLU/subsección Para programar “0” *1Código de PLU p s *2A A Para programar la PLU siguiente Para programar otra PLU *1: 1 a 1.
Parámetros de función para %, & y Para programar “0” para todos los artículos *ABCDEFGH @ % & o A Para programar otra tecla *: Elemento: Selección: A Estado de impuestos 4 B Estado de impuestos 3 C Estado de impuestos 2 D Estado de impuestos 1 E Signo +/- F % de artículo / _ de artículo G % de subtotal / _ de subtotal H Límite de dígitos de entrada para la tecla de descuento Registro: Imponible No imponible* Imponible No imponible* Imponible No imponible* Imponible No imponible* Sign
Parámetros de función para C, c y A (cuando se usa como tecla CA) Para programar “0” para todos los artículos *2 *1ABC @ Para programar otra tecla *1:Elemento: A Impresión de pie del recibo B Registro de importe recibido C Límite de dígitos de entrada s, C c *2: Pulse la tecla o A s para ajustar la tecla CA.
Para programar la palabra “Clerk01” con la letra “C” de tamaño doble. Para que la letra “C” sea de tamaño doble Para que el tamaño de los caracteres vuelva al normal Para cambiar a letras minúsculas Para introducir números Wg W H hijk N01 Introducción de códigos de caracteres con las teclas numéricas del teclado Los números, las letras y los símbolos pueden programarse introduciendo el código de carácter y la tecla :.
Texto de función Para mantener el ajuste vigente s 3 P @ *Número de función (máx. 2 dígitos) Teclas de caracteres (máx. 8 dígitos) s A Para programar el texto de otra función * Número de función: Vea la “Lista de textos de función” mostrada a continuación.
Nombres de dependiente Para mantener el ajuste vigente Código de dependiente (1-25) s 5 P @ s A Teclas de caracteres (máx. 8 dígitos) Para programar otro dependiente Mensajes de membrete La caja registradora puede imprimir mensajes programados en cada recibo. En el modelo estándar, se imprime el membrete gráfico en el recibo. Si desea imprimir mensajes de membrete, cambie el formato de impresión de mensajes de membrete. (Para los detalles de la programación, vea la página 28.
PROGRAMACION AVANZADA 1 Programación de número de caja registradora y de números consecutivos El número de caja registradora y los números consecutivos se imprimen en el recibo o en el registro diario.
* Elemento: Selección: A B C Introduzca siempre 0. Introduzca siempre 0.
Selección de función para teclas misceláneas Código de tarea: 5 * Elemento: A PO en el modo REG B RA en el modo REG C Cancelación de subtotal en el modo REG D Cancelación indirecta en el modo REG E Cancelación directa en el modo REG F Disponibilidad de la tecla de devoluciones G No venta en el modo REG H Disponibilidad de cantidades fraccionarias Selección: Registro: Habilitar la operación PO en el modo REG* Inhabilitarla Habilitar la operación RA en el modo REG* Inhabilitarla Habilitar la
Selección de función para impuestos Código de tarea: 15 * Elemento: AaF G Introduzca siempre 0. Disponibilidad de borrado de los impuestos en el modo REG H Disponibilidad de entrada de impuestos manuales en el modo REG Selección: Registro: (Posición fija) Habilitar el borrado de impuestos en el modo REG* Inhabilitarlo Habilitar la entrada de impuestos manuales en el modo REG* Inhabilitarla 0 0 1 0 1 Otras programaciones Código de tarea: 61 * Elemento: A B C Introduzca siempre 0.
Código de tarea: 66 * Elemento: A B C D E F G H Selección: Registro: Impresión de un recibo después de la transacción Sólo el total Detalles* Impresión del importe cuando el precio Inhabilitar la impresión* unitario de PLU/subsección es cero Habilitarla Impresión del subtotal para conversión Habilitar la impresión* de déficit Inhabilitarla Introduzca siempre 0.
Formato de impresión del mensaje del membrete Podrá seleccionar el número de líneas del mensaje del membrete, y la posición en la que se imprime en el recibo o registro diario.
Programación de la tecla AUTO — Tecla de secuencia automática — Si se programan transacciones que se realizan con frecuencia o secuencias de informes para la tecla a, puede volver a llamar estas transacciones y/o informes pulsando simplemente la tecla a en las operaciones de teclas. Borrar a Transacción a A máx.
LECTURA (X) Y REPOSICION (Z) DE LOS TOTALES DE VENTAS • Utilice la función de lectura (X) cuando necesite leer la información de ventas registrada desde la última reposición. Puede obtener esta lectura todas las veces que quiera dado que no afecta a la memoria de la registradora. • Utilice la función de reposición (Z) cuando necesite borrar la memoria de la registradora.
• Cuando las cantidades de ventas y los importes de ventas son cero, se pasa por alto la impresión. Si no desea que se pase por alto, cambie la programación. (Consulte el apartado de “Formato de impresión” de la sección “Programación 1 de selección de diversas funciones”.) • “X” representa el símbolo de lectura y “Z” representa el símbolo de reposición en los informes. • Para dejar de leer y reponer el informe de ventas de PLU, gire el selector de modo a la posición MGR.
REGISTROS DE ANULACION El límite programado para las funciones (tales como importes máximos) puede anularse haciendo un registro de anulación en el modo MGR. 1. 2. Gire el selector de modo a la posición MGR. Haga el registro de anulación.
Formateo de una tarjeta de memoria SD Cuando emplee una tarjeta de memoria SD nueva por primera vez, asegúrese de formatearla en su caja registradora antes de escribir los datos de programación en ella. No formatee nunca ninguna tarjeta de memoria SD que contenga datos. De lo contrario, se borrarán todos los datos almacenados en la tarjeta. Ajuste el selector de modo en la posición PGM. Se imprime el mensaje de confirmación.
Escritura y lectura de todos los datos de programación Podrá escribir todos los datos de programación de la caja registradora en una tarjeta de memoria SD (Escritura). Los datos existentes de programación de la tarjeta se reemplazarán por los datos escritos nuevamente. También podrá reemplazar los datos de programación almacenados en la caja registradora por los almacenados en una tarjeta de memoria SD cargando ésta en la caja registradora (Lectura). Ajuste el selector de modo en la posición PGM.
MANTENIMIENTO PARA EL OPERADOR 1 En caso de corte de la alimentación Si se corta la alimentación, la registradora retiene el contenido de su memoria y toda la información sobre las entradas de ventas. • Cuando el corte de la alimentación ocurre en el estado libre de la registradora o cuando está realizando una entrada, la máquina retorna al funcionamiento normal después de recuperarse la alimentación.
5. 6. Cierre la cubierta del compartimiento de las pilas. Vuelva a colocar la cubierta de la impresora. 5 Reemplazo del rollo de papel Utilice siempre rollos de papel especificados por SHARP. Si usa otros rollos de papel que no sean los especificados, pueden originarse atascos de papel y funcionar mal la registradora.
7. Cuando no emplee el carrete de toma (empleo como papel de recibos): • Corte el papel sobrante empleando el borde de la cubierta interior, y vuelva a colocar la cubierta de la impresora. Pulse la tecla F para asegurarse que el papel sale por la cubierta de la impresora y que aparece papel limpio. Cuando emplee el carrete de toma (empleo como papel de registro diario): • Inserte el extremo del papel en la ranura del carrete. (Pulse la tecla F para hacer avanzar más el papel si es necesario.
8 Extracción del cajón Caja de monedas El cajón de la caja registradora es extraíble. Después de terminar la jornada laboral, extraiga el cajón. Para extraer el cajón, tire del mismo completamente hacia delante y extráigalo levantándolo. La caja de monedas de 5 denominaciones también es extraíble. 9 Abertura manual del cajón El cajón se abre automáticamente.
Tabla de códigos de error Cuando se visualicen los siguientes códigos de error, pulse la tecla l y tome la acción apropiada de acuerdo con la tabla siguiente. Código de error Estado de error Acción E01 Error de registro Haga el registro con las teclas correctas. E02 Error de operación incorrecta Haga el registro con las teclas correctas. E03 Se ha introducido un código no definido. Introduzca un código correcto. E07 La memoria está llena (en la programación de la tecla a).
LIMITED WARRANTY SHARP ELECTRONICS CORPORATION warrants to the first consumer purchaser that this Sharp brand product (the "Product"), when shipped in its original container, will be free from defective workmanship and materials and agrees that it will, at its option, either repair the defect or replace the defective Product or part thereof at no charge to the purchaser for parts or labor for the time period(s) set forth below.
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