Service manual

192 Troubleshooting ENWW
22 PARALLEL I/O
BUFFER OVERFLOW
alternates with
To continue press
Too much data was sent to the
parallel port.
1 Check for a loose cable
connection and be sure to use
a high-quality cable. Some
non-HP parallel cables might
be missing pin connections or
might otherwise not conform to
the IEEE-1284 specification.
(See “Ordering parts and
supplies and getting support”
on page 242.)
2 This error can occur if the
driver you are using is not
IEEE-1284 compliant. For best
results, use an HP driver that
came with the printer.
3 Press (S
ELECT button) to
clear the error message. (The
job will not be printed.)
22 SERIAL I/O
BUFFER OVERFLOW
alternates with
To continue press
Too much data was sent to the
serial port.
Press (SELECT button) to clear
the error message. (The job will not
be printed.)
22 USB I/O
BUFFER OVERFLOW
Too much data was sent to the USB
port.
Press (S
ELECT button) to clear
the error message. (The job will not
be printed.)
40 EIO BAD SERIAL
TRANSMISSION
alternates with
To continue press
The printer detects a serial data
error (parity, framing, or line
overrun) while receiving data from
the computer.
Press (SELECT button) to clear
the error message and continue
printing.
40 EIO [X] BAD
TRANSMISSION
alternates with
To continue press
The connection has been broken
between the printer and the EIO
card in the specified slot [X].
Press (S
ELECT button) to clear
the error message and continue
printing.
41.X PRINTER ERROR
alternates with
To continue press
A temporary printing error occurred.
X can equal one of the following:
1 = Unknown misprint error
2 = Beam detect misprint error
3 = Media feed error (size)
4 = No VSYNC error
5 = Media feed error (type)
6 = ITB detection error
7 = Feed delay error
9 = Noise VSREQ error
1 Press (S
ELECT button).
The page containing the error
automatically reprints if jam
recovery is enabled.
2 Turn the printer power off, and
then turn the printer power on.
41.3 UNEXPECTED
SIZE IN TRAY [XX]
alternates with
LOAD TRAY [XX]:
[TYPE] [SIZE]
This is typically caused if two or
more sheets stick together in the
printer or if the tray is not correctly
adjusted.
1 Reload the tray with the correct
paper size.
2 Press (SELECT button) to
scroll to TRAY XX SIZE=.
Reconfigure the size in a tray
so that the printer will use a tray
that contains the size required
for the print job.
3 If the error does not clear, turn
the printer power off, then turn
the printer power on.
Message Description Recommended action