Service manual

242 Parts and diagrams ENWW
Ordering parts and supplies and getting support
Parts
How to use the parts lists and diagrams
The figures in this chapter illustrate the major subassemblies in the printer and their component
parts. A table accompanies each exploded-view diagram. Each table lists reference numbers for
the field-replaceable units (FRU) that appear in the diagram, along with their part numbers and
names. Parts for which no part numbers are listed are not FRUs and cannot be ordered.
Note When looking for an electrical part, pay careful attention to the voltage listed in the description
column to ensure that the part number is correct for your printer model.
Ordering
Order replacement parts from HP Services. Go to http://www.hp.com/go/parts/ for information
about ordering service parts in your area. Go to http://www.hp.com/go/partsinfo/ for the online
HP service parts identification tool (HP partSurfer).All standard part numbers listed are stocked
and can be ordered from HP’s Customer Services and Support Center.
Support
In addition to the technical support websites listed below, the following website contains answers
to frequently asked questions:
http://www.hp.com/support/lj2300
Table 27. Technical support websites
HP Connect Online (for
HP partners)
http://www.connect-online.hp.com
Hp Connect Online is an Internet site that is created exclusively for our partners.
Partners can easily find all of the HP information needed for daily business.
HP Customer Care
Online (software
drivers, support
documentation, and
answers to frequently
asked questions)
http://www.hp.com
Select your country/region in the “select a country or region” field located on the
web page.
HP Technical Training
(classes and
schedules)
U.S.: http://www.partner.americas.hp.com
Canada: http://www.canada.hp.com
Asia and Pacific countries/regions: http://partnercare.asiapac.hp.com
Latin America: http://www.conecta.latinamerica.hp.com
Parts (parts
information)
http://www.hp.com/go/parts/
http://www.hp.com/go/partsinfo/
http://www.partsurfer.hp.com
Supplies/paper
(ordering information)
U.S. http://www.hp.com/go/orderssupplies-na
Canada: http://www.hp.ca/catalog/supplies
Europe: http://www.hp.com/go/supplies
Asia and Pacific countries/regions: http://www.hp.com/paper