Service manual

38 Installation ENWW

Guidelines for selecting paper

For best results, use conventional 80-g/m

(20-lb) paper. Make sure that the paper is of good

quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or

bent edges.

If you are unsure about what type of paper you are loading (such as bond or recycled), check the

label on the package of paper.

The following problems with paper can cause print-quality deviations, jamming, or damage to the

printer.

Table 7. Solutions for problem media

Symptom Problem with paper Solution

Poor print quality, toner adhesion,

or problems with feeding

Too moist, too rough, too heavy,

too smooth, or embossed; faulty

paper lot

Try another kind of paper, between

100 and 250 Sheffield,

and with 4 percent to 6 percent

moisture content

Dropouts, jamming, or curl Stored incorrectly

Side-to-side variability of paper

Store paper flat in its moisture-

proof wrapping

Turn paper over

Increased gray background

shading, or printer wear

Too heavy Use lighter paper; open the rear

output bin

Excessive curl or problems with

feeding

Too moist, wrong grain direction,

or short-grain construction

Side-to-side variability of paper

Open the rear output bin;

use long-grain paper

Turn paper over

Jamming or damage to printer Cutouts or perforations Do not use paper with cutouts or

perforations

Problems with feeding Ragged edges

Side-to-side variability of paper

Use good, high-quality paper

Turn paper over