Operating instructions
Chapter 10 Operating Instructions
C4000 Standard/Advanced
68 © SICK AG • Industrial Safety Systems • Germany • All rights reserved 8009861/WA65/2012-06-12
Subject to change without notice
Fault diagnosis
10 Fault diagnosis
This chapter describes how to identify and remedy errors and malfunctions during the
operation of the safety light curtain.
You can speed up the fault diagnostics of some frequent faults by querying a signal on the
signal output on the safety light curtain on the occurrence of the fault. Details can be
found in chapter 4.5 “Signal output (ADO)” on page 25.
10.1 What to do in case of faults
Cease operation if the cause of the malfunction has not been clearly identified!
Stop the machine if you cannot clearly identify or allocate the error and if you cannot safely
remedy the malfunction.
The system state lock-out
In case of certain faults or an erroneous configuration, the system can go into the lockCout
status. The 7Csegment display on the safety light curtain then indicates , , , or .
To place the device back in operation:
Rectify the cause of the fault as per Tab. 25.
Switch the power supply for the C4000 off and on again (e.g. by unplugging the system
plug and reinserting it).
10.2 SICK Support
If you cannot remedy an error with the help of the information provided in this chapter,
please contact your local SICK agency.
10.3 Error displays of the diagnostics LEDs
This chapter explains the meaning of the error displays of the LEDs and how to respond.
Please refer to the description in the chapter 3.4 “Status indicators” on page 18.
Display Possible cause Remedying the error
Orange LED of receiver
lights up
Weak signal Check the alignment of sender
and receiver.
Check the front screen (dirt)
and clean, if necessary.
Yellow LED of receiver
flashes
Reset required Press the reset button.
Yellow LED of sender
fails to light up
Red and
Green
Neither the red
nor the green
receiver LED
lights up
No operating
voltage, or voltage
too low
Check the voltage supply and
activate, if necessary.
R
ecommendation
WARNING
Tab.
24
:
Error displays of the
LEDs