Warranty

Sharp LED Lighting – U.S. Terms & Conditions of Sale Page 3
33
3 of 4
44
4
Effective: 04-01-2013
BACK ORDERS
BACK ORDERSBACK ORDERS
BACK ORDERS - Back orders that are the responsibility
of Sharp will be shipped F.O.B. factory or point of
shipment with freight prepaid and allowed via the most
cost effective method, providing the original order
qualified for freight allowance.
MINIMUM BILLING
MINIMUM BILLINGMINIMUM BILLING
MINIMUM BILLING
Standard Orders
Standard Orders Standard Orders
Standard Orders -
--
- $
$$
$100.00
100.00100.00
100.00 net per order.
net per order.net per order.
net per order.
Parts
Parts Parts
Parts -
--
- $
$$
$5
55
50
00
0.00
.00.00
.00 net per order.
net per order.net per order.
net per order.
CANCELLATIONS
CANCELLATIONSCANCELLATIONS
CANCELLATIONS
Stock Product
Stock ProductStock Product
Stock Product - Buyer may cancel orders with written
notice to Sharp subject to the following conditions and
with Sharp’s written consent. For current stocked product
the Buyer shall accept delivery of and pay for at the
agreed upon prices all products which are released and/or
allocated for this order. Sharp will always try to
accommodate requests for cancellations but cannot
guarantee stoppage of shipment for stocked product. If
an order for stocked product is stopped after picking prior
to shipment buyer shall pay any costs associated with this
order.
If a cancellation request is received and the order cannot
be stopped the product can be returned according to
terms as outlined in the Returned Goods Policy section.
Non
NonNon
Non-
--
-Stock Product
Stock ProductStock Product
Stock Product - Cancellation of non-stock product
may be made only if no work has been performed and no
material purchased. If work has been performed any costs
incurred will be charged to the customer, which may
include a cancellation charge up to the price of the
product. Upon cancellation, Buyer owned materials will
be disposed of by the seller at its discretion.
RETURNED GOODS
RETURNED GOODSRETURNED GOODS
RETURNED GOODS
GENERAL
GENERAL GENERAL
GENERAL CONDITIONS
CONDITIONSCONDITIONS
CONDITIONS applying
applyingapplying
applying to all transactions:
to all transactions:to all transactions:
to all transactions:
1. Merchandise is not returnable without the
written authorization from Sharp. Sharp is not
obligated to consider requests to accept
returned merchandise except for merchandise
shipped in error by Sharp.
2. Request for permission to return merchandise
must be made in writing within 90 days from
date of shipment and expires 90 days after
receipt except defective products, and Buyer
must provide original Sharp LED Lighting
invoice number.
3. All returned material must be in excellent,
resalable condition and packaged in the original
carton. Products will be inspected upon return
and any service or repair needed to place them
in first class, saleable condition will be charged
and added to the restocking charge. A 35%
minimum restocking charge will be applied for
Sharp lighting products, plus outbound freight
previously prepaid by Sharp. Credit will be
issued for only the actual quantity received and
will be based on original invoice or price in
effect at the time of the return shipment,
whichever is lower.
4. LED Drivers ordered incorrectly by the buyer
(voltage, mode etc.) will be subject to a 20%
handling charge plus freight charges. If these
LED Drivers are part of a pre-wired ballast
assembly, the entire assembly must be returned.
If driver lead wires are cut, or any alterations are
made, credit will not be allowed.
5. Return Material Authorization (RMA) form,
supplied by Sharp, must accompany the return
shipment.
6. Return freight must be prepaid. Material must
be received by Sharp within ninety, (90) days of
issuance of RMA and must be non-
discontinued product.
7. SHARP reserves the right to deduct for any
damage sustained in transit.
8. Unauthorized returns will be refused. Items
returned without proper authorization from
Sharp will, at the sole option of Sharp, be
returned to Buyer freight collect, or scrapped
immediately with no issuance of credit.
Unauthorized material included in a return will
not be credited. Disposition of these items is left
up to Sharp. All non-stocking, special or custom
made product or poles are not returnable.
9. If the return of goods is made necessary through
any fault of Sharp and permission is granted for
its return, Sharp will give full credit including all
transportation charges if returned per
transportation routing instructions on the RMA.
10. The Buyer shall remain absolutely liable for the
purchase price of all merchandise, and Sharp
will not be bound by terms and conditions
imposed by any third party.