User`s guide

Startup Problems 137
E-EQ-MX1RG-D MX1 Reference Guide
Startup Problems
This section lists some of the configuration error messages that may appear at system startup and
their possible solutions.
Note: If you press the Power key and the MX1 remains off, refer to the “Power Source” section
of this chapter.
Problem Solution
MX1 computer stops working and
locks up each time you start it.
Your CONFIG.SYS or AUTOEXEC.BAT file might
be corrupt. To recover from this error, follow the
steps in the “Bypassing the Configuration Files”
section of this chapter.
The MX1 displays the “Non-System
disk or disk error” message.
Make sure the MX1 is booting from the proper drive.
To recover from this error, follow the steps in the
“Verifying Boot Order” section of this chapter.
The MX1 displays the “Bad or
missing Command Interpreter”
message.
You’re missing the COMMAND.COM file, which
should be located in the root directory of the C drive.
To recover from this error, follow the steps in the
“Missing COMMAND.COM” section of this
chapter.
The MX1 displays either “CMOS
time and date not set” or “Real time
clock failure” messages.
There may be a problem with the Backup Battery.
Follow the steps in the “Setting System Time and
Date” section of this chapter.
Bypassing the Configuration Files
If you are using DOS 6.0 or higher, you may want to bypass the configuration files and restore
configuration files from backup. To bypass the configuration files:
1. Turn on the MX1.
2. When “Starting DOS” appears press the <F5> key.
Verifying Boot Order
1. During bootup, the <F2> key must be pressed to enter BIOS Setup. Turn on the MX1.
Press <F2>. (If Main Menu BIOS parameter Setup Msg is turned Off, the “Press F2”
message is not seen but the <F2> key function is still available.)
2. At the BIOS Setup Main Menu, view the Boot parameter.
3. If the Boot parameter is not already highlighted, press the <DownArrow> until it is
highlighted.
4. Make sure the field entry is set to “C:”, if not press SP, and change the field entry to “C:”.
5. Press <Right Arrow> until you reach the Exit menu.
6. Select “Save and Exit” to save the changes. Press <Enter>. If the MX1 does not reboot
automatically, reboot the MX1.
If the error continues please contact LXE Technical Support.