Instruction manual

ERA420 Frequently Asked Questions Page 6 of 20
2. Your ERA420 is shipped with the print head release lever held by a white retainer in the lifted up
position. Be sure to remove this retainer (see the diagram below), if you have not already done so.
Move the print head release lever to the printing position (print head down).
3. Installing the receipt paper roll
a. Turn the mode switch to the REG position.
b. Set the paper in the receipt side of the printer as shown below.
Note: If the top end of the paper roll is fixed with paste or tape, the paper at the start of the
roll might not print clearly or at all. When setting a new paper roll, be sure to cut off about
the first 25cm of the roll. Please cut the paper roll with a straight edge as illustrated below.