Installation guide

ManualsBrandsSharp ManualsBusiness equipmentER-A770

Dealer Knowledge Book

Summary of content (29 pages)

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Dealer Knowledge Book MODEL ER-A770 Debitek Cash Card Installation Guide Contents Category 1. Overview .................................................................................................................... 2. Getting Started - Equipment Connection ........................................................................................ - System Configuration ......................................................................................... - Reset Procedure ...........................
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Intr oduction Introduction TRADEMARKS Debitek is either the trademark or registered trademark of Debitek, Inc. in the United States and/or other countries. All other trademarks and registered marks are the property of their respective holders. NOTICE TO USERS This manual is intended to assist authorized Sharp dealers, with learning and understanding how to install and provide support in the utilization of the ER-A770 credit card authorization interface utilizing Debitek's card reader products.
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Ov er vie w Over view OVERVIEW The ER-A770 model POS terminals provide an interface for supporting the Debitek Card Reader unit. The primary configuration depicts that every POS terminal within the system will be connected to a card reader. 1. Types of Configurations: 1) Standalone 2) In Line 2. Key functions provided by the ER-A770: 1) Full payment 2) Partial payment 3) Cash Card Ejection Designs and specifications are subject to change without notice.
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Getting Star ted Started EQUIPMENT CONNECTION 1. The ER-A770 Cash Card Connection: The ER-A770 provides two RS-232 communication ports standard with the possibility of adding the ER-A7RS optional RS-232 expansion board to increase the number of RS-232 ports to four maximum. The instructions provided within will be based on the standard configuration. Connection for the Cash Card Reader may be attached to the ER-A770 as shown below in (Fig. 1 and Fig.
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Getting Star ted Started 2. System Configuration: 1) Block Diagram: (SRN Network) Debitek Card Reader SHARP ER-01PU Debitek Card Reader ER-A770 ER-A770 SHARP ER-03DW SHARP ER-03DW (FIG.3) 2) Equipment List: EQU IPMEN T LIST Provider SH AR P Standalone C onfig. Model/Part N o. Qty POS termi nal ER-A770 1 C ash D rawer ER-03D W 1 Memory Opti on UP-P02MB2 * as requi red * as requi red -- 2 Sta.
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Getting Star ted Started 3) Debitek Accessory Items: Debitek Order Number Description KHAR-DCT-PC-9 DOC-201001 KDCS-3-64 KCRD-PCC-CT KAYS-CT3-E - (9 to 25) SHARP-to-Debitek connection cable - Set up document for the card reader - Data Collector/Programming device *** - Cleaning cards - Spare Card Reader mechanism *** Dealers who are placing their order for the very 1st time will not have this device. The Data Collector/Programming device is essential for setting up the Debitek Card Reader System.
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Getting Star ted Started RESET PROCEDURES 1. Program (SRV) Reset: To perform a Program Reset, the Reset switch located beneath the back cover panel must be used. Please refer to (fig. 4) when performing the below key sequence. (1) Turn the AC power "OFF" using the power switch on the RH-side of the ER-A770. (2) Place the Reset Switch to the "ON" position (towards the rear). (3) Turn the AC power to the "ON" position. (Please note that the display goes out) (4) Count for 5 seconds.
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Getting Star ted Started PROGRAMMING PRINCIPLES 1. Introduction: The ER-A770 POS terminal may be interfaced with peripheral devices such as card readers as a method of sales transaction finalization. The different types of function and media keys to be included for the system setup are recommended below. Please review this section carefully as it provides the recommended settings for the different methods for finalization sales transactions. 2.
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Getting Star ted Started RECOMMENDED SEQUENCE FOR PROGRAMMING 1. Prior to Programming: 1) Always install the necessary options (i.e. Optional RAM, etc.) prior to programming. 2) Insure that the ER-A770 is installed with the proper ROM version using the chart below: Model R OM# ROM #1 D escription D ate 770_1.ROM L ab el RAJ1A 05/2000 ROM #2 770_2.ROM ROM #1 770_1B.ROM RAK1A ER-A770 RAJ1B 06/2001 ROM #2 770_2B.ROM RAK1B Note: The Debitek Cash Card will work with either version ROM object.
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Pr o g r amming Pro PROGRAM LIST 1. SRV Mode Related Jobs: The below table represents the SRV mode jobs related to the Cash Card interface. SRV Mode Related Jobs 1. Device Assign CAT#2 Channel No. settings CAT#3 Channel No. settings 2. JOB#900 System Presets Jo b # Bit Description Data Printing of Dept.
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Pr o g r amming Pro SRV MODE PROGRAMMING 1. Device Configuration - CAT#2: Place the ER-A770 into SRV mode: 1) Select 2 SETTING 2) Select 1 DEVICE ASSIGN 3) Select 15 CAT#2 4) Set the Channel No. followed by depressing the [ENTER] key. Note: the RS-232 port which the Debitek Card Reader is physically connected (Refer to pg. 2). *** for this example CH#1 is used. 5) Depress [CANCEL] to exit to the SRV SETTING Sub-Menu. 6) Depress [CANCEL] again to exit to the SRV MODE Sub-Menu.
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Pr o g r amming Pro 3. Free Key Layout: The Function keys required and the description for recommended usage are shown below: FUNCTION DESCRIPTION AUTO The AUTO key is preset for the Debit settlement key using CH1. AUTO2 The AUTO2 key is preset for the Partial Debit settlement key using CH2. AUTO3 The AUTO3 key is preset for the Card Ejection function using CH4. CH1 The CH1 key will be programmed for full Debit settlement which initiates the Card Reader.
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Pr o g r amming Pro SRV MODE PROGRAMMING READOUT 1. System Presets: To obtain the System preset reading, please follow the below key sequence: Place the SRV key in the SRV mode: 1) Select 1 READING 2) Select 1 SYSTEM PRESETS 3) Select 2 REPORT PRINTER 4) Once the report is printed, verify your settings.
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Pr o g r amming Pro 2. Device Configuration: To obtain the Device Assignment preset reading, please follow the below key sequence: Place the SRV key in the SRV mode: 1) Select 1 READING 2) Select 2 DEVICE ASSIGN 3) Select 2 REPORT PRINTER 4) Once the report is printed, verify your settings. YOUR RECEIPT THANK YOU 10/01/2001 #0134 7:46PM 000001 DEVICE CONFIG J PRINTER R PRINTER BILL PRINTER REPORT PRINTER 1 2 KP#1 KP#2 KP#3 KP#4 KP#5 KP#6 KP#7 KP#8 KP#9 CAT#1 CAT#2 CAT#3 SCALE COIN DISP.
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Pr o g r amming Pro 3. Free Key Layout: To obtain the Free Key Layout preset reading, please follow the below key sequence: Place the SRV key in the SRV mode: 1) Select 1 READING 2) Select 6 FREE KEY LAYOUT 3) Select 2 REPORT PRINTER 4) Once the report is printed, verify your settings.
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Pr o g r amming Pro PGM2 MODE PROGRAMMING 1. CAT SETTINGS: Entering the PGM2 mode may be achieved from the REG mode as follows: 1) 2) 3) 4) 5) Depress the [MODE] key Select 9 PGM2 MODE Select 13 CAT SETTING Select 2 CAT2 Set the following values; TIMEOUT TIME1 TIMEOUT TIME2 BAUD RATE PRODUCT CODE = 005 = 010 = 9600 bps = 0000000000 6) Depress the [CA/AT] key when all settings are completed to exit to the CAT SETTING Sub-Menu. 7) Depress the [CANCEL] key to exit to the PGM2 Sub-Menu.
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Pr o g r amming Pro PROGRAMMING MEDIA KEYS There are 3 different functions used in the Debitek Cash Card implementation. The functions are 1) Debit, 2) Partial Debit and 3) Eject. The specific Charge Media key is significant to the interface and should be preset exactly as indicated on the following pages. IMPORTANT: Only the specified Charge media keys may be used for the Cash Card interface !!! 1.
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Pr o g r amming Pro 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Designs and specifications are subject to change without notice.
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Pr o g r amming Pro 2.
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Pr o g r amming Pro 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Designs and specifications are subject to change without notice.
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Pr o g r amming Pro 3.
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Pr o g r amming Pro 1 2 3 4 5 6 7 8 9 10 11 12 13 Designs and specifications are subject to change without notice.
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Pr o g r amming Pro MEDIA KEY PROGRAMMING READOUT 1. Key Sequence: To obtain the media key preset reading, please follow the below key sequence: Entering the PGM2 mode may be achieved from the REG mode as follows: 1) 2) 3) 4) 5) 6) Depress the [MODE] key Select 9 PGM2 MODE Select 1 READING Select 11 MEDIA Select 2 REPORT PRINTER Once the report is printed, verify your settings.
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Pr o g r amming Pro PROGRAMMING AUTO KEYS Because the Cash Card is utilizing the credit card authorization interface, it is necessary to utilize the AUTO Sequence function keys to automatically depress the [ENTER] key when the "SWIPE CARD" prompt appears in the display. 1.
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Pr o g r amming Pro 3. AUTO key - Eject Card Key: Prior to creating this Auto key for ejecting the card, it is necessary to also create a zero-priced PLU which will become part of the Auto sequence entry to the Charge-4 media key. In this case, it is assumed that the PLU code 999 has been previously set as a zero-priced PLU.
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Pr o g r amming Pro AUTO KEY PROGRAMMING READOUT 1. Key Sequence: To obtain the Auto key preset reading, please follow the below key sequence: Entering PGM2 mode may be achieved from the REG mode as follows: 1) 2) 3) 4) 5) 6) Depress the [MODE] key Select 9 PGM2 MODE Select 1 READING Select 25 AUTO KEY Select 2 REPORT PRINTER Once the report is printed, verify your settings.
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Pr o g r amming Pro FINAL STAGES During SRV-mode programming the [CH1], [CH2] and [CH4] keys were placed directly onto the keyboard to be accessed during the Auto key presetting. Now that the Auto keys have been preset, it is recommended that the above mentioned function keys be removed from the keyboard assignment. Place the ER-A770 into SRV mode: 1) Select 2. SETTING 2) Select 6. FREE KEY 3) Select 114. CH1 4) Depress the [@/FOR] key to remove the [CH1] key. 5) Select 115.
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A ppendix QUICK SET UP The following table will show the summarized quick set up procedure for the ER-A770. It is assumed that the Debitek Card Reader has been received with the correct ECR parameters loaded. EC R Mode N o. Action 1 Install all Options (ROM/RAM, etc.) 2 Connect all Peripherals (i.e. Debitek, etc.
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COPYRIGHT© 2001 BY SHARP ELECTRONICS CORPORATION All rights reserved. Printed in U.S.A. No part of this publication may be reproduced, stored in a retrieval system, or transmitted. In any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of the publisher.