User guide

Troubleshooting 131
• During installation, the on-screen instructions ask
you to select an interface. Select Bluetooth as an
interface.
4. Turn on the PC software connectivity of your
phone.
For how to turn on the PC software connectivity, see
page 105.
5. Launch Handset Manager from the relevant folder.
6. Follow the on-screen instructions of Handset
Manager.
For details, see the User Guide Software which is
installed within Handset Manager or our web-site,
http://www.sharp-mobile.com.
Note
• Some large files may not be able to be transmitted
from the PC to the phone.
• Applications (Camera, My Items, etc.) do not run
when the phone is connected to the PC via Bluetooth
wireless technology interface or USB Data Cable.
• If you have already installed Sharp Handset
Manager, you need to uninstall the previous one.
• If you have trouble with installation, uninstall
Handset Manager, restart your PC, reinstall Handset
Manager and restart.
• Connecting your phone to your PC via the USB Data
Cable may not charge the battery. To charge the
battery, always use the AC Charger recommended by
the manufacturer.
Troubleshooting
Problem Solution
The phone does not
turn on.
• Make sure the battery is
properly inserted and
charged.
PIN code or PIN2
code is rejected.
• Make sure you have entered
the correct code (4 to 8 digits).
• Your SIM card/protected
functions will become locked
after 3 unsuccessful attempts.
• Contact your SIM provider if
you do not have the correct
PIN code.
The SIM card
becomes locked.
• Enter PUK code (8 digits)
provided by your service
provider (if supported).
• If the attempt is successful,
enter the new PIN code and
confirm your phone is
operational again. Otherwise
contact your dealer.
The display is
difficult to read.
• Adjust the backlight
brightness for the display, and
adjust the LCD contrast for the
external display.