TINSE4415XHTZPP all.book Page 99 Wednesday, January 21, 2004 3:38 PM Sending a Fax From Memory If the memory becomes full... If the memory becomes full while the document is being scanned, MEMORY IS FULL and SEE MANUAL will alternately appear in the display. ♦ Press START/MEMORY if you want to transmit the pages which have been stored up to that point in memory. The remaining pages will be ejected from the feeder.
TINSE4415XHTZPP all.book Page 100 Wednesday, January 21, 2004 3:38 PM 5. Receiving Faxes Receiving Faxes Automatically Automatic reception in Auto Attendant and TAD modes When the reception mode is set to Auto Attendant or TAD, the machine will automatically receive faxes. To select Auto Attendant or TAD mode, press until or in the display.
TINSE4415XHTZPP all.book Page 101 Wednesday, January 21, 2004 3:38 PM Receiving Faxes Automatically To select TEL mode, press RESOLUTION/ RECEPTION MODE until TEL appears in the display. RESOLUTION/ RECEPTION MODE TEL Changing the number of rings If desired, you can change the number of rings on which the machine answers calls that come in on line 2 in TEL mode. Any number from 2 to 5 can be selected.
TINSE4415XHTZPP all.book Page 102 Wednesday, January 21, 2004 3:38 PM Receiving Faxes Manually Receiving Faxes Manually To receive a fax manually, you must answer the call personally using the machine handset, a cordless handset, or an extension phone connected to the same line. Faxes can only be received manually in TEL mode. A fax can be received manually on line 1, or on line 2 if you answer the call before the machine answers automatically.
TINSE4415XHTZPP all.book Page 103 Wednesday, January 21, 2004 3:38 PM Receiving Faxes Manually Receiving a Fax Using the Cordless Handset If you hear a fax tone after answering a call on the cordless handset, or if the other party speaks to you and then wants to send a fax, press START . This signals the fax machine to begin fax reception.
TINSE4415XHTZPP all.book Page 104 Wednesday, January 21, 2004 3:38 PM Optional Reception Settings Optional Reception Settings Fax Signal Receive The machine will automatically begin reception if you hear a soft fax tone after answering a call on the machine’s handset, the cordless handset, or an extension phone connected to the same line.
TINSE4415XHTZPP all.book Page 105 Wednesday, January 21, 2004 3:38 PM Optional Reception Settings Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and have received documents printed at full size.
TINSE4415XHTZPP all.book Page 106 Wednesday, January 21, 2004 3:38 PM Substitute Reception to Memory Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with ADD PAPER & PRESS START KEY or CHECK FILM / CHECK COVER / CHECK PAPER JAM.
TINSE4415XHTZPP all.book Page 107 Wednesday, January 21, 2004 3:38 PM 6. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. 1 Load the document(s) face down. (Maximum of 10 pages.) • READY TO SEND will appear in the display. • If desired, press RESOLUTION/ RECEPTION MODE to set the resolution and/or contrast. (The default resolution setting for copying is FINE.
TINSE4415XHTZPP all.book Page 108 Wednesday, January 21, 2004 3:38 PM Making Copies If MEMORY IS FULL appears... If the memory becomes full while a document is being scanned, MEMORY IS FULL and SEE MANUAL will alternately appear in the display and the document will automatically feed out. This may happen if the resolution is set to SUPER FINE, or if you selected an enlarge/reduce setting, or if you are making more than one copy per original.
TINSE4415XHTZPP all.book Page 109 Wednesday, January 21, 2004 3:38 PM 7. Special Functions Caller ID and Call Waiting ID (Requires Subscription to Service) Caller ID: If you subscribe to a Caller ID service from your telephone company, you can have caller information appear in the display of the fax machine and the cordless handset when you receive a call.
TINSE4415XHTZPP all.book Page 110 Wednesday, January 21, 2004 3:38 PM Caller ID and Call Waiting ID (Requires Subscription to Service) Example: CALLER-ID (L1) 4 Press once. 5 Press (YES) to turn on Caller ID. (To turn off Caller ID, press 6 CALLER-ID (LINE1) 1=YES, 2=NO .) The display briefly shows your selection and then the next option setting. Press STOP to exit the option settings.
TINSE4415XHTZPP all.book Page 111 Wednesday, January 21, 2004 3:38 PM Caller ID and Call Waiting ID (Requires Subscription to Service) 6 Press START/MEMORY ECM MODE to store your area code. 7 Press STOP to return to the date and time display. How Caller ID operates When you receive a call, the name and phone number of the caller will appear in the fax machine display and cordless handset display, beginning just before the second ring.
TINSE4415XHTZPP all.book Page 112 Wednesday, January 21, 2004 3:38 PM Caller ID and Call Waiting ID (Requires Subscription to Service) Display messages One of the following messages will appear if caller information is not available. NO SERVICE No caller information was received from your telephone company. Make sure that the telephone company has activated your service. CALLER-ID ERROR Noise on the telephone line prevented reception of caller information.
TINSE4415XHTZPP all.book Page 113 Wednesday, January 21, 2004 3:38 PM Caller ID and Call Waiting ID (Requires Subscription to Service) Viewing the Caller ID list If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 30 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.
TINSE4415XHTZPP all.book Page 114 Wednesday, January 21, 2004 3:38 PM Caller ID and Call Waiting ID (Requires Subscription to Service) To delete calls from the Caller ID list If you want to delete a single call from the caller list, press while the DELETE call appears in the display. If you want to delete all calls from the list, hold down for at least 3 seconds while you are viewing any number in the DELETE list.
TINSE4415XHTZPP all.book Page 115 Wednesday, January 21, 2004 3:38 PM Caller ID and Call Waiting ID (Requires Subscription to Service) Erasing all calls using the cordless handset Follow these steps to erase all calls from the Caller ID list using the cordless handset. 1 Press REVIEW Cordless handset display: . REVIEW CALLS ▲▼: REVIEW Press 3 Press ERASE ALL? PRESS START KEY HOLD ERASE START . . • To cancel, press OFF OFF . 7.
TINSE4415XHTZPP all.book Page 116 Wednesday, January 21, 2004 3:38 PM Polling (Requesting a Fax Transmission) Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without assistance from the operator of the other machine. Hint: Polling is useful when you want the receiving fax machine, not the transmitting fax machine, to bear the cost of the call.
TINSE4415XHTZPP Page 117 Wednesday, January 21, 2004 3:38 PM 8. Printing Lists all.book 8. Printing Lists You can print lists showing settings and information entered in the fax machine. The lists are described below. To print a list, follow these steps. Display: 1 Press 2 Press once. 3 Press or 4 Press once. 5 Press FUNCTION once and START/MEMORY twice. LISTING MODE TEL # LIST until the desired list appears in the display. Example: SETUP LIST PRESS START KEY to print the list.
TINSE4415XHTZPP all.book Page 118 Wednesday, January 21, 2004 3:38 PM Printing Lists Telephone Number List This list shows the fax and phone numbers that have been stored in the Common book for automatic dialing. Setup List This list shows your current selections for the FUNCTION key settings. The list also shows your name and fax/telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).
TINSE4415XHTZPP all.book Page 119 Wednesday, January 21, 2004 3:38 PM 8. Printing Lists Printing Lists Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. ♦ The Transaction report cannot be printed on demand. Headings in Transaction Report SENDER/ RECEIVER The name or fax number of the other machine involved in the transaction.
TINSE4415XHTZPP all.book Page 120 Wednesday, January 21, 2004 3:38 PM Printing Lists Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. Display: 1 Press 2 Press once and 3 Press once. FUNCTION once and once. OPTION SETTING TRANSACTION once. TRANSACTION 1:ALWAYS PRINT (Selections appear alternately) 4 Press a number from to to select the condition for printing.
TINSE4415XHTZPP all.book Page 121 Wednesday, January 21, 2004 3:38 PM 9. Maintenance Clean the print head frequently to ensure optimum printing performance. Note: Remove the paper from the paper tray before cleaning the print head. 1 Unplug the power cord, and open the operation panel (press ➊). 2 1 2 3 Take the imaging film out of the print compartment and place it on a sheet of paper. Wipe the print head with isopropyl alcohol or denatured alcohol. Caution! • Do not use benzene or thinner.
TINSE4415XHTZPP all.book Page 122 Wednesday, January 21, 2004 3:38 PM Maintenance 4 5 Place the imaging film back in the print compartment. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies.
TINSE4415XHTZPP all.book Page 123 Wednesday, January 21, 2004 3:38 PM Maintenance 3 Flip up the green levers on each side of the white roller. 9. Maintenance 2 Wipe the scanning glass (under the white roller) and rollers with a cotton swab. • Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies.
TINSE4415XHTZPP all.book Page 124 Wednesday, January 21, 2004 3:38 PM Maintenance Replacing the Cordless Handset Battery Like any other battery, the rechargeable battery will eventually wear out. The battery can normally be used for about two years, although this will vary depending on the conditions of use.
TINSE4415XHTZPP all.book Page 125 Wednesday, January 21, 2004 3:38 PM Maintenance 5 Place the battery cover on the cordless handset, making sure it snaps firmly into place. 9. Maintenance 4 Place the cordless handset in the charger with the dial pad facing forward. • Let the new battery charge for at least 10 hours. Battery disposal The battery pack contains a Nickel Metal Hydride battery. The battery must be disposed of properly.
TINSE4415XHTZPP all.book Page 126 Wednesday, January 21, 2004 3:38 PM 10. Troubleshooting Problems and Solutions If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-877-794-8675. Line error Problem LINE ERROR appears in the display. Solution Try the transaction again. If the error persists, check the following: • Check the connection. The cord from the TEL.
TINSE4415XHTZPP all.book Page 127 Wednesday, January 21, 2004 3:38 PM Problems and Solutions Problem Solution No dial tone when you pick up the handset or press the SPEAKER key. • Make sure the handset cord is connected to the correct jack. See Connecting the handset on page 16. Dialing is not possible. • Make sure the power cord is properly plugged into a power outlet. • Make sure that the telephone line is properly connected to correct jack on the machine and the wall jack (see page 17).
TINSE4415XHTZPP all.book Page 128 Wednesday, January 21, 2004 3:38 PM Problems and Solutions Reception and copying problems Problem Solution The printing paper comes out blank when you try to receive a document. • Make sure that the document is loaded properly in the feeder of the transmitting machine. Make a copy or print a report to confirm the printing ability of your machine. General print quality is poor.
TINSE4415XHTZPP all.book Page 129 Wednesday, January 21, 2004 3:38 PM Problems and Solutions Dark vertical lines appear on copies and received faxes. • Try changing the print contrast setting to LIGHT (see page 29). 10. Troubleshooting General problems Problem Solution Auto-dial numbers cannot be stored in the machine. • Make sure the machine is plugged in and the imaging film has been loaded. (Auto-dial numbers cannot be stored if the imaging film has not been loaded.
TINSE4415XHTZPP all.book Page 130 Wednesday, January 21, 2004 3:38 PM Problems and Solutions Cordless handset problems Problem Solution The cordless handset does not operate and nothing appears in the display. • Make sure the battery is properly connected inside the cordless handset (see page 21). Calls cannot be made or received on the cordless handset. • Make sure the fax machine is plugged into a power outlet and has power. • The battery may be low.
TINSE4415XHTZPP all.book Page 131 Wednesday, January 21, 2004 3:38 PM Problems and Solutions You hear noise or interference during a call. • Make sure the base antenna is fully upright on the fax machine (see page 20). • Move closer to the fax machine. Note that large metal objects, metal structures, and thick walls between the fax machine and cordless handset will reduce the talking range. If needed, try moving the fax machine to a different location. You hear beeps during a call.
TINSE4415XHTZPP all.book Page 132 Wednesday, January 21, 2004 3:38 PM Messages and Signals Messages and Signals Display messages (fax machine) Note: If you have turned on the Caller ID function, see page 111 for display messages related to Caller ID. ADD PAPER & / PRESS START KEY (alternating messages) Check the printing paper. If the tray is empty, add paper and then press the START/MEMORY key.
TINSE4415XHTZPP all.book Page 133 Wednesday, January 21, 2004 3:38 PM FUNCTION MODE The FUNCTION key has been pressed. HSn IN USE (where “n” is a number from 1 to 8) The cordless handset indicated by “n” is currently accessing the machine (using the Common book for auto dialing, listening to messages, etc). Wait until this message no longer appears to use the machine. INTERCOM A cordless handset is paging the fax machine (lift the handset to talk), or the fax machine is paging a cordless handset.
TINSE4415XHTZPP all.book Page 134 Wednesday, January 21, 2004 3:38 PM Messages and Signals ON HOOK DIAL The SPEAKER key has been pressed and the fax machine is waiting for you to dial. OVER HEAT The print head has overheated. Operation can be continued after it cools. If overheating frequently occurs, try changing the print contrast setting to LIGHT (see page 29). PRINT HEAD FAIL/ YOU NEED SERVICE (alternating messages) The print head has failed and requires service.
TINSE4415XHTZPP all.book Page 135 Wednesday, January 21, 2004 3:38 PM Messages and Signals Display messages (cordless handset) This appears if you attempt to access the machine (for example, to use the Common book for auto dialing or listen to messages) when it is busy. BUSY The system is busy (phone/fax on line 2, intercom, and listening to messages from a cordless handset cannot take place simultaneously). Wait until the system is free. CALL TRANSFER A call is being transferred.
TINSE4415XHTZPP all.book Page 136 Wednesday, January 21, 2004 3:38 PM Messages and Signals LINE BUSY The line you selected is in use, or both lines are in use. Select a different line or wait until a line is free. LOW BATTERY The cordless handset battery is low. Place the cordless handset in the charger and let it recharge. If this message continues to appear after recharging, the battery may need replacement (see page 124).
TINSE4415XHTZPP all.book Page 137 Wednesday, January 21, 2004 3:38 PM Messages and Signals Continuous tone 3 seconds Indicates the end of transmission, reception, or copying. Intermittent tone (3 beeps) 5 seconds (1 second on, 1 second off) Indicates incomplete transmission, reception, or copying. Rapid intermittent tone 35 seconds (0.7 seconds on, 0.3 seconds off) Indicates that the handset is off hook. 10.
TINSE4415XHTZPP all.book Page 138 Wednesday, January 21, 2004 3:38 PM Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing START/MEMORY If the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below. This may damage the feeder mechanism.
TINSE4415XHTZPP all.book Page 139 Wednesday, January 21, 2004 3:38 PM Clearing Paper Jams Flip down the green levers on each side of the white roller. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). 10. Troubleshooting 4 Clearing jammed printing paper 1 Open the operation panel (press ➊).
TINSE4415XHTZPP all.book Page 140 Wednesday, January 21, 2004 3:38 PM Ordering Parts Ordering Parts To order parts, contact the parts distribution center located nearest you. When ordering a part, use the part order number shown below.
TINSE4415XHTZPP all.book Page 141 Wednesday, January 21, 2004 3:38 PM FCC Regulatory Information FCC Regulatory Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
TINSE4415XHTZPP all.book Page 142 Wednesday, January 21, 2004 3:38 PM S H A R P Date Revised: . Date Issued :July. 3. 2001 MATERIAL SAFETY DATA SHEET (1/2) MSDS No. B-1026 Section 1. Product and Company Identification Product Name : IMAGING FILM UX-5CR Supplier Identification : Sharp Corporation 22-22 Nagaike-cho, Abeno-ku, Osaka, Japan Manufacturer : DAINIPPON PRINTING CO. LTD.
TINSE4415XHTZPP all.book Page 143 Wednesday, January 21, 2004 3:38 PM S H A R P Date Revised: . Date Issued :July. 3. 2001 MATERIAL SAFETY DATA SHEET (2/2) MSDS No. B-1026 Section 6. Accidental Release Measures Rumpling the product may cause the wax layer to peel off. Sweep up or vacuum. When sweeping, avoid raising film or dust. If a vacuum is used , motor should be rated as dust tight. Wash any residue off skin with soap and water.
TINSE4415XHTZPP all.book Page 144 Wednesday, January 21, 2004 3:38 PM Quick Reference Guide Receiving Faxes Sending Faxes Place your document (up to 10 pages) face down in the document feeder. Press RESOLUTION/ RECEPTION MODE until the icon of the desired reception mode appears in the display. JAN-02 10:30 Normal Dialing TEL 1. Lift the handset or press SPEAKER RESOLUTION/ RECEPTION MODE JAN-02 10:30 . JAN-02 10:30 2.
TINSE4415XHTZPP all.book Page 145 Wednesday, January 21, 2004 3:38 PM Using the Cordless Phone Storing auto dial numbers 1. Press Making a phone call 1. Pick up the cordless handset and press TALK SEARCH , the book, and then or FUNCTION /PAUSE to select . . 2. Enter the full fax/phone number. 2. If “WHICH LINE?” appears, press 1 for line 1 or 2 for line 2. 3. When you hear the dial tone, dial the number. HOLD To clear a mistake, press ERASE . ABC 4. To end the call, press OFF OFF 3.
TINSE4415XHTZPP all.book Page 146 Wednesday, January 21, 2004 3:38 PM Guía de referencia rápida Transmisión de mensajes telefax Coloque el original (hasta 10 páginas) cara abajo en el alimentador de documentos. Recepción de mensajes telefax Presione RESOLUTION/ RECEPTION MODE hasta que el icono del modo de recepción deseado aparezca en el JAN-02 10:30 visor. TEL RESOLUTION/ RECEPTION MODE Marcación normal SPEAKER 1. Levante el auricular u oprima: JAN-02 10:30 . JAN-02 10:30 2.
TINSE4415XHTZPP all.book Page 147 Wednesday, January 21, 2004 3:38 PM Uso del teléfono inalámbrico Memorizar números para marcación automática Hacer una llamada 1. Oprima la tecla oprima TALK FUNCTION /PAUSE . 2. Si aparece WHICH LINE? en la pantalla, oprima 1 la línea 2. para la línea 1 o 2 ABC SEARCH , o para seleccionar el listín y, a continuación, 1. Descuelgue el teléfono inalámbrico y para . 2. Introduzca el número de teléfono/telefax completo. HOLD 3.
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TINSE4415XHTZPP all.book Page 151 Wednesday, January 21, 2004 3:38 PM REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation. Cut it out and carry it with you when you go out. Remote Operation Guide 1. Call your fax from a touch-tone telephone, and press # when the outgoing message begins. 2. If you want to listen to a personal box, enter its number. 3. Enter your passcode or remote code: 4. Press # . 5.
TINSE4415XHTZPP all.book Page 152 Wednesday, January 21, 2004 3:38 PM REMOTE COMMANDS • PLAYBACK Play messages ................. 7 Move backward/repeat...... 2 Skip forward ...................... 5 Stop .................................. 0 Play new messages only .. 6 (first stop playback) • ERASING MESSAGES Erase single message ...... 3 Erase all messages .......... 3 • RECORDING A MEMO Start .................................. * End ................................... 0 • RECORDING A NEW OGM Start .....
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TINSE4415XHTZPP all.book Page 155 Wednesday, January 21, 2004 3:38 PM IMPORTANT SERVICE INFORMATION If a Problem Occurs Most operational questions can be answered by referring to this "Setup Guide and Operation Manual" Also, for your convenience, you will find answers to most frequently asked questions on our website at www.sharpusa.com/, or by sending e-mail to faxsupport@sharpsec.com. Should you require further assistance, call 1-877-794-8675; a Customer Relations Specialist will assist you.
TINSE4415XHTZPP all.book Page 156 Wednesday, January 21, 2004 3:38 PM SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135 http://www.sharpusa.com SHARP CORPORATION FOR YOUR RECORDS Please record the model number and serial number below, for easy reference, in case of loss or theft. These numbers are located on the rear side of the unit.Space is also provided for other relevant information.
