User's Manual

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Appendix/Index
* All the prices written above include tax.
Formats of image, video and audio available on the product are as
follows.
■ Image
■ Video
Replacement cell phone
delivery service
(partial damage, water
soak, irreparable damage,
theft and loss)
Customer charge
1st: 5,250 yen
2nd: 8,400 yen
N/A
Holding over and repair
(spontaneous failure: 1st
year)
Free Free
Holding over and repair
(spontaneous failure: 2nd
year and later)
Free (three-year
warranty)
Actual cost
Holding over and repair
(partial damage)
Customer charge
Upper limit: 5,250 yen
Actual cost
Holding over and repair
(water soak, irreparable
damage, theft and loss)
N/A
N/A
(model change)
memo
Replacement cell phone delivery service
◎ When you have trouble with your au phone, you can have a cell phone for
replacement (same model and color as your old one with new battery
included) delivered to any destination that you specify. Please return your
old au phone got out of order within 14 days after the cell phone for
replacement is delivered to you.
◎ You can use this service up to twice within one year starting from the day
when you first use this service. If you have not used this service over the
past one year at the time of your application for this service, the application
will be regarded as your first time. If you have, the application will be
regarded as your second time.
* For details, check on the au homepage.
Holding over and repair
◎ Repairs due to water soak and irreparable damage are not covered by this
service.
◎ Damages and malfunctions intentionally caused by the customer as well
as those due to modification (e.g. disassembly, change of parts, painting,
etc.) by the customer are not covered by this service.
Service contents
Secure cell phone
support plus member
Free member
◎ You cannot receive a refund for replacement of the outer casing due to
stains, scratches, paint removal, etc. on the outer casing.
Available Data Formats
Data format Extension
JPEG image, decoration-emoji (JPG) .jpg, .jpeg
GIF, GIF animation, decoration-emoji (GIF) .gif
Image: PNG .png
Image: BMP .bmp
Image: WBMP .wbmp
Image: WEBP .webp
Data format Extension
Video: 3GPP (MPEG-4 SP) .3gpp
Video: 3GP (MPEG-4 SP), Video: H.263, Video:
H.264 AVC, videos recorded with the camera
.3gp
EZ movie (H.264), EZ movie (MEPG4) .3g2
Video: 3GPP2 .3gpp2
Video: H.264 AVC .mp4
Video: MP4 .m4v
Video: WMV .wmv
Advanced Streaming Format .asf
PlayReady movie: PYV .pyv
PlayReady movie: ISMV .ismv
Video: WEBM .webm
Video: MKV .mkv
Video: TS .ts
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